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Reviews of Eurostars Asta Regia

4 out of 5
Eurostars Asta Regia
San Agustin 9, Jerez de la Frontera, Cadiz

Reviews

9.0

Wonderful

Rating 10 - Excellent. 181 out of 339 reviews" "
Rating 8 - Good. 129 out of 339 reviews" "
Rating 6 - Okay. 21 out of 339 reviews" "
Rating 4 - Poor. 4 out of 339 reviews" "
Rating 2 - Terrible. 4 out of 339 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fausto Emilio Mena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandra at the reception was outstanding, great service and great recommendations for places to visit.
Stayed 3 nights in Mar 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great location with great staff. Parking a bear and the only ding inside the room was the shower water temp pulsed from hot to cold all through my showers.
Stayed 3 nights in Dec 2023

8/10 Good

William S

Stayed 1 night in Oct 2023

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the tourist attractions.
Stayed 1 night in Oct 2023

8/10 Good

Tarikul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly staff and a wonderful location, and i would be happy to stay here again!
Stayed 3 nights in Oct 2023

2/10 Terrible

Nicola A

Stayed 1 night in Aug 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
Not your usual standard
Room was small with paper peeling on the walls (room 106) and no cofffee in the room . We have stayed here a number of times and this room wasn’t up to the standard we are used too from this hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for wineries
We loved Jerez and this hotel was conveniently located near all of the things we wanted to do. We visited several wineries for tasting and tours that were excellent, did a flamenco show and visited the Royal Academy for horses which took us by surprised on how wonderful it is.
Stayed 4 nights in Jun 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by front desk staff. Nice, they offered useful information about the amenities of the hotel and nearby attractions (marking all of them in a city map they gave me). The room was spacious, well decorated, with modern functional furniture, and was clean and had all I needed. Hotel is located in the city center, easy to walk everywhere. My only quibble was the the breakfast, while offering abundant food and many options (including healthy options), did not always have the best quality in produce. Given the rate of the room (200 euros plus taxes per night), I would have expected higher quality. But overall, a good hotel. I would stay again
Stayed 2 nights in May 2023

8/10 Good

Janina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay again
Very convenient for the sights. Near cafés and restaurants. Staff very friendly. Pool to small to swim properly.
Stayed 3 nights in May 2023

10/10 Excellent

Sean

Stayed 1 night in Apr 2023

10/10 Excellent

Jairo

Stayed 2 nights in Mar 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overall good
Hotel was overall very good. Amazing location and the staff were super friendly. The only downside was the fact the weather was very nice and the air con was locked. The room was way too hot. I asked if it could be made cool twice and both nights it was still blowing out hot which led to uncomfortable sleeps
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Arturo, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in the old part of the city a few steps from everything! Nice renovated rooms
Stayed 1 night in Dec 2022

10/10 Excellent

Manju

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Gordon

Stayed 1 night in Sep 2022

10/10 Excellent

Linda

Stayed 1 night in Jul 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Sarah, medfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, room and bathroom are spacious.
Stayed 3 nights in Jun 2022

8/10 Good

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated for walking around
Stayed 2 nights in May 2022

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, so many restaurants and bars within a 2 - 3 minute walk.
Stayed 7 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely hotel with very helpful and accommodating staff. Hotel is in a very central location with lots of places to eat close by. Definitely recommend!
Stayed 1 night in Mar 2022

10/10 Excellent

Adrian

Stayed 1 night in Mar 2022

8/10 Good

Carlos, Tewksbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 1 night in Mar 2022

8/10 Good

Michael Shaun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location Right slap bang in the centre of the old town. Minutes on foot from the attractions. Metres from more food and drink choices than you could imagine. Shame the breakfast looked ordinary - but hey, food galore on the doorstep - eat out.
Stayed 4 nights in Feb 2022

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was very friendly, attentive and full of good advice. Location is good, close to shopping and nice places to eat. I just wish I’d booked a room with street view.
Stayed 4 nights in Jan 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable rooms at a low price. Excellent central location but away from traffic. Roof terrace.
Stayed 3 nights in Jan 2022

8/10 Good

far

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing
Stayed 1 night in Sep 2021

2/10 Terrible

Jonathan, Chelmsford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly and helpful staff, nice rooms/bathrooms, small but nice pool with beautiful rooftop views. However, our smelled of cigarette smoke our entire stay - we couldnt get the smell out even by opening the windows. Disappointing for a 4 star hotel. Besides that, everything was great.
Stayed 1 night in Jul 2021

10/10 Excellent

expedia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for Jerez
A lovely stay. The staff were excellent and the rooms were very clean and comfortable. The hotel is perfectly situated right in the centre and is only steps away from the Alcázar.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location. Close to all mayor attractions
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Staff were very nice and helpful. Room could do with some updating. Great location in town. Elegant lobby and public areas.
Stayed 2 nights in Nov 2019

8/10 Good

F

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eurostars Asta Regia is in an excellent location just steps away from the old town’s main square with its abundance of eating and drinking venues.
Stayed 3 nights in Sep 2019

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and good facilities
Lovely clean hotel in centre of town. Perfect location for exploring and close to restaurants. Spacious room and comfy bed. Staff helpful and good facilities in room although does not have a hotel bar. Complimentary tea and coffee in foyer was nice touch. Would stay here again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Jerez
This is a very nice hotel near town center. The young lady at front desk can’t remember her name was so very helpful. We did not like our first room and she had us moved the next day into much bigger and nicer room, no problem. She helped make reservations for sherry tours, told us about riding school and free. She helped with restaurant and made our stay very enjoyable. The breakfast room is very nice too.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Sep 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
We had a problem in our first room, which was a good size but with terrible view, and were promptly moved to another. This next room was small but clean and the view over the street was much nicer. Ask about the details of the room you want!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing located near a lot of restaurants that were walking distance. Staff were very nice and helpful. Will definitely stay here again.
Stayed 12 nights in Aug 2019

4/10 Poor

Lee

Disliked: Staff & service, room comfort
Rude Staff - Two Rooms paid for - Only one offered
Had mistakenly booked the room twice as never received a confirmation email from Hotels.com the first time. Was revealed by Receptionist on arrival. No offer of compensation made at that point. Was shown one of the rooms but there was a brick wall in front of the window and it was on the noisy corridor. Immediately went to ask if we could have a look at the second [paid for] room - was told no?! Receptionist rang Manager and he repeated No. I would understand if we asked hours later but this was within minutes. So not only did they take my 'double' money but would not let us change from the poor room we had when I had a second room paid and available. Shockingly Poor Service. NOT RECOMMENDED
Stayed 1 night in Jun 2019

10/10 Excellent

MrAndMrsLoach, West Sussex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and loved the location. The staff were extremely professional and gave us great advice on where to eat and what we should see during our stay. Our room was wonderfully quiet and the breakfast choices spot on, providing something for everyone.
Stayed 7 nights in Jun 2019

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great hotel and staff
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and attention outstanding.rooms very clean and roomy. Bathrooms elegant and simple
Stayed 2 nights in Jun 2019