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The hotel management is very bad. We asked to coordinate a bride’s room. We did not find any interest, but the room was not ready. Entry 3. The bride waited for two hours in the lobby until they offered an apology or any courtesy service.
الادارة والاستقبال وتنظيم الحجز سئ جدا
laila
Stayed 1 night in Jan 2024
4/10 Poor
Malek
Business traveller
30 Nov 2023
Disliked: Property conditions & facilities
Very disappointed in this hotel, my main issue was them having a gym that closes at 9pm , just simply ridiculous!! Most people train at night !!
Lounge was dirty
Location not ideal
Malek
Stayed 1 night in Nov 2023
10/10 Excellent
Iltaf
19 Nov 2023
Iltaf
Stayed 1 night in Nov 2023
4/10 Poor
Iltaf
14 Nov 2023
Iltaf
Stayed 1 night in Nov 2023
Response from Juan URIBE on 15 Nov 2023
Dear IITAF,I would like to thank you for choosing to stay with us as your preferred destination and for sharing further feedback about your experience regarding your recent stay with us.First and most importantly please accept my apologies for not being able to provide you with the level of service that our hotel is well known for.It was extremely disappointing to know that your guest experience was not exactly what you would have expected from us during your recent stay with us.We take comments such as these very seriously. regarding your recent stay with us. This is certainly not how we would like you to remember your stay experience to be. Please rest assured that your feedback has been shared with the concerned department heads in order of continuing our goal of offering our guests the most pleasant experience when staying at the hotel.Our highest priority is to provide amazing experiences and everlasting memories to each and every guest However, it appears we fell short of our goal during your visitThank you once again for taking your precious time to sharing this review with us and for bringing this issue to my attention. My team and I once again extend our sincere apologies. It would be an honor to have you and welcome you back in our hotel.Yours Sincerely,Juan UribeGeneral Manager
Dear Ali , Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan UribeGeneral Manager
6/10 Okay
Sahar, Ottawa (K2J5X4)
Business traveller
22 May 2023
Liked: Cleanliness
Disliked: Staff & service
To be honest there was a construction that day and they chose to do it in the evening!?
I was not aware there are two towers, and I reserved the city one which is the one that has a bad sea view.
Sahar
Stayed 1 night in May 2023
Response from General Manager on 28 Sept 2023
Dear Ms. Sahar, Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan Uribe
Dear Mr. Fahad, Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan Uribe
the view of sea was weak and there was a bad smell in the room similar to sewage almost all the time
and if you do not tell them to clean the room they do not
we have 3 beds in the room and the only put one shower towel ? the main windows are dirty not clean
salaheldin
Stayed 3 nights in May 2023
Response from General Manager on 28 Sept 2023
Dear Mr. Salahedin, Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan Uribe
Dear Mr. Zakaria, Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan Uribe
Dear Mr. Fisal, Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan Uribe
Dear Mr. Abdulmuttaleb, Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan Uribe
Dear Mr. Waleed, Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan Uribe
Wonderful stay, highly recommend very accommodating staff. Great food. Will stay again.
judy
Stayed 2 nights in Dec 2022
Response from The Venue Jeddah Corniche on 21 Dec 2022
Dear Judy, Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan UribeGeneral Manager
8/10 Good
Mohammed
29 Nov 2022
Mohammed
Stayed 2 nights in Nov 2022
Response from The Venue Jeddah Corniche on 21 Dec 2022
Dear Mohammed, Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan UribeGeneral Manager
Response from The Venue Jeddah Corniche on 21 Dec 2022
Dear Olga, Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan UribeGeneral Manager
6/10 Okay
YOUSEF
Travelled with family, Business traveller
4 Oct 2022
Liked: Staff & service
Our room were too cold even though we tried lowering the thermostat and put only on (fan mode) but it was still cold so we end up turning off the air conditioning completely. Another problem was the water in the bathroom room, it was cold and we had to let the water keep running for a long time to get it warm but it wasn’t warm enough to take a shower.
YOUSEF
Stayed 1 night in Sep 2022
Response from The Venue Jeddah Corniche on 14 Nov 2022
Dear Mr. Yousef,Thank you for sharing your experience about your recent stay at The Venue Jeddah Corniche Hotel. I regret that the professional service levels were not up to expectations. Your comments are taken very seriously, and I assure you we will take all necessary steps to prevent such disappointment from happening in the future.Thank you and all the best,Juan UribeGeneral Manager
8/10 Good
Amr
16 Aug 2022
Liked: Cleanliness, staff & service, room comfort
the venue
ازعجني ارضيات الغرفة شبة محطمة
Amr
Stayed 2 nights in Aug 2022
Response from The Venue Jeddah Corniche on 17 Aug 2022
Dear Amr,
Thank you for sharing your experience about your recent stay at The Venue Jeddah Corniche Hotel. I regret that the professional service levels were not up to expectations. Your comments are taken very seriously, and I assure you we will take all necessary steps to prevent such disappointment from happening in the future.
Thank you and all the best,
Juan Uribe
General Manager
Location was very good.
Don’t have staff at the reception at night in the other tower
Rayane
Stayed 7 nights in Apr 2022
Response from The Venue Jeddah Corniche on 26 Apr 2022
Dear Rayane , thank you for giving the time to provide us with your feedback, we hope that you've enjoyed your stay. Rest assured that the necessary measures will be taken towards your complaint to prevent it from ever happening again, please feel free to contact us with more feedback at any time, we strive to serve our guest in providing the best service we possibly can, and we hope to welcome you again in future visits. Best regards, The Venue Jeddah Corniche Management.
The receptionist lied to me. She asked for a sea-view room, and I don't mind paying the difference. Two women came and gave her a room on the sea.
Abdulrahman
Stayed 2 nights in Jan 2022
Response from The Venue Jeddah Corniche on 17 Jan 2022
Dear Abdulrahman, thank you for giving the time to provide us with your feedback, we hope that you've enjoyed your stay. Rest assured that the necessary measures will be taken towards your complaint to prevent it from ever happening again, please feel free to contact us with more feedback at any time, we strive to serve our guest in providing the best service we possibly can, and we hope to welcome you again in future visits. Best regards, The Venue Jeddah Corniche Management.
Response from The Venue Jeddah Corniche on 21 Feb 2022
ضيفتنا العزيزة أريج, نشكرك على إيجاد الوقت لتخبرنا عن تجربتك فى فندقنا ذا ڤنيو جدة كورنيش, فنحن نبذل أقصى جهدنا لإسعادك قدر ما أستطعنا ونسعد بإستقبالك في كل الأوقات. نأسف لك عن أي قصور ونود أن نعلمك بأننا نأخذ كل ملاحظات نزلاءنا بعين الإعتبار. لذلك نتمنى أن نتشرف بزيارتك لنا مجددا ونعدك بأن نبذل كل ما بوسعنا لتنال خدماتنا إستحسانك. لا تتردد في التواصل معنا لتقديم ملاحظاتك وإقتراحاتك فإدارة الفندق تسعى للأفضل دائماً. كل التقدير/ إدارة فندق ذا ڤنيو جدة كورنيش
Everything was great, but in room 1310 there's a door we shared with the room next to us, you can literally hear everything in the other and tge other way around, i felt like i didn't have enough privacy, but other than that, the stay was wonderful soo was the breakfast
Emad
Stayed 1 night in Nov 2020
10/10 Excellent
Verified traveller
5 Oct 2020
Verified traveller
Stayed 1 night in Oct 2020
Response from The Venue Jeddah Corniche on 21 Feb 2022
Dear Guest , thank you for giving the time to provide us with your feedback, we hope that you've enjoyed your stay. Rest assured that the necessary measures will be taken towards your complaint to prevent it from ever happening again, please feel free to contact us with more feedback at any time, we strive to serve our guest in providing the best service we possibly can, and we hope to welcome you again in future visits. Best regards, The Venue Jeddah Corniche Management.
8/10 Good
damiano
Travelled with family
3 Jul 2023
Liked: Cleanliness
damiano
Stayed 3 nights in Jun 2023
Response from General Manager on 28 Sept 2023
Dear Damiano, Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan Uribe
Response from The Venue Jeddah Corniche on 26 Apr 2022
ضيفنا العزيز ناصر, نشكرك على إيجاد الوقت لتخبرنا عن تجربتك فى فندقنا ذا ڤنيو جدة كورنيش, فنحن نبذل أقصى جهدنا لإسعادك قدر ما أستطعنا ونسعد بإستقبالك في كل الأوقات. نأسف لك عن أي قصور ونود أن نعلمك بأننا نأخذ كل ملاحظات نزلاءنا بعين الإعتبار. لذلك نتمنى أن نتشرف بزيارتك لنا مجددا ونعدك بأن نبذل كل ما بوسعنا لتنال خدماتنا إستحسانك. لا تتردد في التواصل معنا لتقديم ملاحظاتك وإقتراحاتك فإدارة الفندق تسعى للأفضل دائماً. كل التقدير/ إدارة فندق ذا ڤنيو جدة كورنيش
10/10 Excellent
RANAA
11 Dec 2021
Liked: Staff & service
RANAA
Stayed 1 night in Dec 2021
Response from The Venue Jeddah Corniche on 1 Jan 2022
Dear Rana, thank you very much for choosing to stay at our property. Our team will certainly be thrilled to hear your compliments. We look forward to having you with us again in the near future. Best regards, The Venue Jeddah Corniche Management.
8/10 Good
Mahmut
10 Nov 2021
Mahmut
Stayed 1 night in Nov 2021
Response from The Venue Jeddah Corniche on 15 Nov 2021
Dear Mahmut, thank you for giving the time to provide us with your feedback, we hope that you've enjoyed your stay. Rest assured that the necessary measures will be taken towards your complaint to prevent it from ever happening again, please feel free to contact us with more feedback at any time, we strive to serve our guest in providing the best service we possibly can, and we hope to welcome you again in future visits. Best regards, The Venue Jeddah Corniche Management.
Response from The Venue Jeddah Corniche on 21 Feb 2022
ضيفنا العزيز عبدالله, نشكرك على إيجاد الوقت لتخبرنا عن تجربتك فى فندقنا ذا ڤنيو جدة كورنيش, فنحن نبذل أقصى جهدنا لإسعادك قدر ما أستطعنا ونسعد بإستقبالك في كل الأوقات. نأسف لك عن أي قصور ونود أن نعلمك بأننا نأخذ كل ملاحظات نزلاءنا بعين الإعتبار. لذلك نتمنى أن نتشرف بزيارتك لنا مجددا ونعدك بأن نبذل كل ما بوسعنا لتنال خدماتنا إستحسانك. لا تتردد في التواصل معنا لتقديم ملاحظاتك وإقتراحاتك فإدارة الفندق تسعى للأفضل دائماً. كل التقدير/ إدارة فندق ذا ڤنيو جدة كورنيش
لقد تم حجز غرفة باطلاله جانبيه على البحر ولم استلم الغرفه لعدم توفرها حيث انهم يقولون تم ارسال ايميل لكم بذلك وان الخطا خطاكم انتم لان الفندق محجوز بالكامل ولم ادخل الغرفه الا الساعه ١١
Khulood
Stayed 1 night in Jul 2019
Response from Mohammad on 21 Jul 2019
Dear Guest.
Thanks for getting touch to us.
Your Room originally booked was Partial view it was not full sea view for your kind reference.
Thanks & Regards
The Reservation Team
ممتاز والخدمات ممتازه كنا بالبرج اول أمام كورنيش زين
Lyla
Stayed 4 nights in Jun 2019
Response from The Venue Jeddah Corniche on 21 Feb 2022
Dear Layla, thank you for giving the time to provide us with your feedback, we hope that you've enjoyed your stay. Rest assured that the necessary measures will be taken towards your complaint to prevent it from ever happening again, please feel free to contact us with more feedback at any time, we strive to serve our guest in providing the best service we possibly can, and we hope to welcome you again in future visits. Best regards, The Venue Jeddah Corniche Management.