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Reviews of OYO Townhouse 2 Hotel Gunung Sahari

2.5 out of 5
OYO Townhouse 2 Hotel Gunung Sahari
Jl. Gunung Sahari Raya No.33, Gunung Sahari Utara, Sawah Besar, Jakarta, Jakarta

Reviews

3.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

5.0/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Rudy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so recommended if you dun get discount
1. Staffs was friendly, but room was filthy. Found cockroaches and ants colony in the room. The hotel staff nicely try to offer replacement rooms, but its condition is about the same. Sorry, I will not back. 2. Internet was horrible. Keep disconnected somehow when your gadget (laptop/ipad/iphone) were idle. Due to this disconnection issue, my friend can’t contact me via WA call. 3. Stayed there for 2 nights (separate booking), but they never change the bedsheet. I knew because the bedsheet and quilt cover got stained on a particular spot that I remember well. The housekeeper was only tidy up for next customer.
Stayed 1 night in Jan 2023
Response from Ava on 16 Mar 2023
Hi, Rudy! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

2/10 Terrible

たあ, 日本

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
1-2階しかwifiがつながらない。フロントに言って直ったと言われてもつながらない。おかげでSIMのパケット使う羽目になり結果お金損した。 まて、2名2室で予約したのに2名1室にされてチェックイン終了。こっちから文句言って2名2室になったが、言わなければそのままのボッタクリ！最低最悪。レビューの無い安ホテルはやはりこんなもんだわ
Stayed 2 nights in Sep 2019
Response from Cheshta on 17 Sept 2019
Something like this have happened, We’re extremely apologetic to hear such kind of hassle shouldn’t faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Cheshta