Front of property

Reviews of Juno Tanah Abang Jakarta

3 out of 5
Juno Tanah Abang Jakarta
Jl. KH Wahid Hasyim No. 181, Jakarta

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 68 reviews" "
Rating 8 - Good. 33 out of 68 reviews" "
Rating 6 - Okay. 11 out of 68 reviews" "
Rating 4 - Poor. 2 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Charles David

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Sohaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Feb 2020
Response from Winda on 19 Feb 2020
Dear Sohaina, Thank you for the excellent review. We are pleased to know that we have surpassed your expectations in all aspects of our hotel facilities, products and service delivery. I look forward to sharing your lavish praises with my team as we take pride in our mission in providing moments of delight. Look forward to welcome you again. Best Regards, Winda Lieady Hotel Manager

10/10 Excellent

MOHD ASGHAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay for business trip...
It super best... good amazing.... good place to stay... as a business trip...
Stayed 2 nights in Dec 2019
Response from Winda on 15 Jan 2020
Dear Mohd Asghar, Thank you for the wonderful review. We are pleased to know that we have surpassed your expectations in all aspects of our hotel facilities, products and service delivery. I look forward to sharing your lavish praises with my team as we take pride in our mission in providing moments of delight. Regards, Winda Leady Hotel Manager

6/10 Okay

Nana

Business traveller
Liked: Staff & service, property conditions & facilities
I like this hotel for my trip and visited in Jakarta. But I don’t like when I see the bunch people who don’t care for them to be mess up around the front desk like open the luggage and make a crowd .
Stayed 2 nights in Nov 2019
Response from Winda on 5 Dec 2019
Dear Nana, Thank you for sharing your experience with us. Besides we are elated to know that you enjoyed our service and offering during your stay, it is with regret to know that during your visit, our hotel was crowded with our trader guest and made your visit felt uncomfortable. We apologize for the inconvenience happened and please be assure that a corrective action has been taken. Please allow us to welcome you again soon as we would like to give you a better experience. Your Sincerely, Winda Lieady Hotel Manager

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at a great price
My friend and I stayed there for one night (paid for 2) before we flew back to the US at night. It was quite a small room, we couldn’t pass each other at the end of the bed to walk to the further bed. The gym was ok-no towels, toilet paper or water but the desk accommodated us quickly. The breakfast was simple but good but a lot of the food had run out by 9:15 and it ended at 9. The server was working hard to bus tables and also refill food. The staff was wonderful, we felt safe, everything was clean and we were able to walk to the National monument and other sights easily.
Stayed 2 nights in Sep 2019
Response from Winda Lieady on 30 Sept 2019
Dear Lisa, Thank you so much for taking your time to write us review. We are glad that you did notice our effort to provide the best service to our guest. For us, guest satisfaction is our main goal. Thus, we are always happy to assist and give the best to our guest so that they will enjoy their stay. We hope that your recent visit to Juno Hotel Jakarta is memorable and valuable. We hope to see you again soon and have you us our guest for another time. Greetings from all the staff, Winda Lieady Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Pipin W on 13 Sept 2019
Dear Ashley Guest, Thank you for giving us a perfect score. It seems like you enjoyed every aspect we had to offer. It was a pleasure to have you as a guest. Our highest priority is our guests' comfort because we know that our guests' comfort is the key to a great stay and the key to keeping our guests happy. Last but not least, please come back again as we would like to welcome you for another experience. Best Regards, Pipin W Hotel Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from WInda on 30 Aug 2019
Dear our valued guest, Thank you for taking your time to rate us. We are glad to know that you enjoyed your stay with us. We strive to provide a seamless experience to all guests as well as maintain the cleanliness. I do hope that we will have the pleasure of welcoming you back again soon. Regards, Winda Lieady Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very relax, the hole ambiance. Excelent location.
Stayed 1 night in Jun 2019
Response from Winda on 25 Jul 2019
Dear Sir/Madam, Thank you for giving Juno Hotel Jakarta a positive review. We are glad you like our product and services. Your great comments has been shared to the team, to motivate them to maintain the service. Hope we can serve you again in the future. Look forward to welcoming you back. Winda Lieady Hotel Manager

6/10 Okay

Kwok Wah

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Winda on 6 May 2019
Dear Kwok Thank you for giving us a review. We apologize if during your stay at Juno it is beyond your expectations. We work hard to provide the best services to the guests. We hope to be able to read or hear from you if there is anything from us that must be improved. Thank you once again for choosing Juno as your preference stay in Jakarta, we hope to see you again very soon. Sincerely Winda Lieady Hotel Manager

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Winda on 30 Apr 2019
Deat Guest Thank you for giving us a review. We apologize if during your stay at Juno it is beyond your expectations. We work hard to provide the best services to the guests. We hope to be able to read or hear from you if there is anything from us that must be improved. Thank you once again for choosing Juno as your preference stay in Jakarta, we hope to see you again very soon. Sincerely Winda Lieady Hotel Manager

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from Winda on 9 Apr 2019
Dear Guest Thank you for giving us a review. We are happy that you like to stay in Juno. We work hard to provide the best services to the guests. We hope to be able to read or hear from you if there is anything from us that must be improved. Thank you once again for choosing Juno as your preference stay in Jakarta, we hope to see you again very soon Sincerely Winda Lieady Hotel Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nearby tanah abang shopping
Stayed 3 nights in Sep 2018
Response from Winda on 20 Mar 2019
Dear Guest It was a great pleasure having you with us, and we thank you for your time to give us your feedback. Our business model has always been to provide a modern design with fresh look, well-designed and peaceful environment conducive to work and rest, in a convenient location with easy access for both business and leisure travelers. Juno location very close with Tanah Abang making Juno a perfect location for a travelers who likes to go for shopping. We will be much honored to welcome you again on your next visit to Jakarta. Sincerely Winda Liedy Hotel Manager

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

BAHARUDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 3 nights in Jan 2019
Response from Wawan on 15 Feb 2019
Dear Baharudin, Thank you for your great review about Juno Hotel. Im so glad to see you enjoy the staff the location and the hotel. I hope we get the chance to see you again soon! If there is anything I can be assistance with in the future, please let me know! Sincerely Wawan Irawan Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Noise level around the area is really bad. There are many non licensed driver offering transport at the hotel. The mosque around the area is huge and often holds event til late night (in my case it was until 2AM on weekdays). There is no late checkout (1 hour late checkout costs 100K).
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a standard room because I wanted a room with 2 single beds, however upon checking in I realised that the room was very small, no space to place your luggage (there’s a rack only good for small bag/hand luggage) and no space to solat. So I asked for a deluxe room . The room was slightly bigger than the previous one, it was clean, the bed was comfortable and the aircond was good. Breakfast was basic but for the room price paid it was ok. There are no restaurants within walking distance so eating is a bit of a problem especially at night. Overall I would say this hotel is good for those who want to go shopping at Tanah Abang... less than 10 mins walk, otherwise I would stay elsewhere.
Stayed 3 nights in Jan 2019

8/10 Good

T

Liked: Cleanliness, property conditions & facilities, room comfort
Good central location at a great price and lovely staff
Stayed 3 nights in Dec 2018
Response from Pipin on 30 Dec 2018
Dear T Thank you for your time and your great compliments! Im so glad to see you enjoy the staff the location and also a great value. We are very honored to have you here with us. We look forward to welcoming you back here. SIncerely Pipin W Hotel Manager

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2018
Response from Pipin on 14 Dec 2018
Dear, I would like to thank you for your ASWESOME 5 STARS! If you don't mind on your next trip to share your experience with us, because your valuable input is very important for us to improve our hotel quality. We hope to see you again very soon! Sincerely Pipin W Hotel Manager

8/10 Good

Chris, denpasar, id

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, very good condition, modern, amazing view from 9th Floor, too small breakfastroom, was always a problem and stuff there was not friendly and very under stress
Stayed 2 nights in Nov 2018
Response from Pipin on 4 Dec 2018
Dear Chris, Thank you for taking the time to post a review regarding your recent stay at Juno Hotel - Jakarta Our business model is to provide a modern design with fresh look, well-designed and peaceful environment conducive to work and rest, in a convenient location with easy access for both business and leisure travelers. Juno's Location is very close to Tanah Abang, making Juno the perfect hotel for travelers who likes for shopping. We apologies for the inconvenience caused you, there should be a miscommunication. We will investigate on the concern department. Once again we thank you for staying in Juno. We look forward to welcoming you back to our hotel. Sincerely Pipin W Hotel Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Pipin on 28 Dec 2018
Dear, Thank you for giving us a review. We are happy that you have found amazing stay with us. We hope to be able to read or hear from you if there is anything that must be improved. Thank you once again for choosing Juno as your preference stay in Jakarta, we look forward on welcoming you back to Juno. Sincerely Pipin W Hotel Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Pipin W on 17 Nov 2018
Dear, Thank you for your time to rate us on Expedia. We hope to read down your experience while staying at Juno Hotel. Thank you once again for staying at Juno. Looking forward to welcoming you back to our hotel Sincerely, Pipin W Hotel Manager

8/10 Good

Roy, KUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to shopping malls - Sarinah & Tanah Abang, strategic locations in middle of JKT
Stayed 4 nights in Nov 2018
Response from Pipin W on 17 Nov 2018
Dear Roy, Thank you for having the time to share your experience with us. Our business model has always been to provide a modern design with fresh look, well-designed and peaceful environment conducive to work and rest, in a convenient location with easy access for both business and leisure travelers. Thank you once again for the great compliments, We look forward welcoming you back to our hotel. Sincerely, Pipin W Hotel Manager

10/10 Excellent

Tuan Anuar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new hotel.very clean room..good service with helpfull staff. very near to shopping area.
Stayed 2 nights in Oct 2018
Response from Pipin W on 17 Nov 2018
Dear Anuar, Thank you for your great compliments. Our business model has always been to provide a modern design with fresh look, well-designed and peaceful environment conducive to work and rest, in a convenient location with easy access for both business and leisure travelers. I will share your happiness with our staff member to provide greater services to the guest. Once again thank you for sharing your experience with us. We will be much honored to welcome you again on your next stay. We hope to see you again very soonest. Sincerely, Pipin W Hotel Manager

10/10 Excellent

MOHD ASGHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for the budget
It amazing good nice feel at home location was very good for me hotel staff were helpful thumb up
Stayed 4 nights in Oct 2018
Response from Pipin W on 17 Nov 2018
Dear Asghar, Thank you for your time to share your experience us. I will share your great compliments with our team member. Which will provide greater services to the guest. Once again, thank you for staying with us. We look forward to welcoming you back to our hotel. Sincerely, Pipin W Hotel Manager

10/10 Excellent

Zhafran, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay if you're at Tanah Abang
A new hotel that has a great potential to rise & shine!
Stayed 3 nights in Oct 2018
Response from Pipin W on 17 Nov 2018
Dear Zhafran, Thank you for your great compliments. Its great to hear that your happy to stay at our hotel. Our business model has always been to provide a modern design with fresh look, well-designed and peaceful environment conducive to work and rest, in a convenient location with easy access for both business and leisure travelers. We are happy to have you in our hotel, we look forward to welcoming you back! Sincerely, Pipin W Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

EmWyeZee, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel, conveniently close to wholesale markets
What I like about this hotel is, it's quite new. Its room layout and furniture are quite modern. It's just within 5 minutes walk to Tanah Abang malls and about 15 minutes walk to Sarinah and Thamrin City mall. So, it's very convenient for business shoppers.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse the price, nice location, clean hotel and friendly staff
Stayed 1 night in Sep 2018

8/10 Good

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything okay with a bit challenging location
New hotel, reasonable breakfast, reasonable internet speed. The major issue is the location.
Stayed 3 nights in Jul 2018

8/10 Good

Mohammadali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It so good and comportable.very good servises
Stayed 3 nights in Jul 2018

8/10 Good

Mohammad Aiman Bin

Liked: Staff & service, property conditions & facilities
Good
Good appearance, good staff, free Internet access at lobby (keep it good facilities), and good location
Stayed 2 nights in Dec 2017

8/10 Good

Citra, Kuala Lumpur

Liked: Cleanliness, property conditions & facilities, room comfort
suitable for single or newly married without kids
I will be back for sure. I'm satisfied with the cleanliness & the strategic location. Perhaps apart from gym, you may provide a swimming pool at the rooftop. That is only a suggestion.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
OK stay
Quite good for the price unless you could bear with doors slamming the entire morning, busy road on weekdays
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
slow check in, not enough staff on front counter. otherwise everything else was great.
Stayed 2 nights in Oct 2017
Response from Mazlina Ramli on 9 Nov 2017
Dear Anonymous, Juno Welcomes You... Thank you for taking the time to share your experience with us during your stay at Juno Hotel - Jakarta. We sincerely apologize if your experience with us fell short of your expectations. Rest assured that we have placed great priority on the issues you raised, and that each one of those issues was brought to the immediate attention of the respective department heads so that we can pinpoint to our service associates where we went wrong and how we should address each problem. More importantly, we will continue to place utmost priority on training and developing our associates to ensure that they are always able to deliver services to the satisfaction of our guests. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We will be most honored if we could once again be of service to you on your next visit to Jakarta and welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known. Best Regards, Mazlina Ramli Corp. Director of Sales & Marketing

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Didnt quite like the bed, was not comfy. Pillows were great but mattress wasn't.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Dirty pillowcase and bed cover.
I stayed here 3 nigh And Ths hotel looks new But they didn't change the pillowcase and bed cover Everyday...
Stayed 2 nights in Oct 2017
Dear A verified traveller, Juno Welcomes You... Thank you for taking the time to share your experience with us during your stay at Juno Hotel - Jakarta. We sincerely apologize if your experience with us fell short of your expectations. Rest assured that we have placed great priority on the issues you raised, and that each one of those issues was brought to the immediate attention of the respective department heads so that we can pinpoint to our service associates where we went wrong and how we should address each problem. More importantly, we will continue to place utmost priority on training and developing our associates to ensure that they are always able to deliver services to the satisfaction of our guests. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We will be most honored if we could once again be of service to you on your next visit to Jakarta and welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known. Best Regards, Mazlina Ramli Corp. Director of Sales & Marketing

10/10 Excellent

isnel aljanatul mawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
convenient. walking distance to spot area.
Stayed 1 night in Sep 2017

6/10 Okay

Meng Hwee

Disliked: Cleanliness, room comfort
Competitive rate but negated by bad maintenance
A relative new and minimalist well designed hotel but deteriorating fast like rest of 3 star Indo hotel. There was a disgusting blotch of blood stain on the mattress protector visible thru the sheet!!! Removed only upon request on 2nd day. Near to city but on the wrong side of the road which was always jammed. Stains on walls.
Stayed 3 nights in Aug 2017

10/10 Excellent

Gusteau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Cik Ahmad

Liked: Room comfort
Disliked: Staff & service
Security service
Securty was not attention to us especially once parking the car, as well as not assisted to open the lobby door when my friend brought some bags that fully hand.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Thank you for your rating

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Will stay again.
New hotel so everything is in great condition. The staff and internet are great. Very helpful and accommodating. There was no option to book without breakfast so I considered this a drawback since I never wake up early enough to eat but was forced to pay for it. The location is great and access is easy but be aware that the wholesale garment district is only a few hundred meters away so during business hours the traffic can be quite heavy here. Like most places in Jakarta, plan ahead when driving cuz traffic sucks everywhere.

8/10 Good

sang hyun

Liked: Staff & service, property conditions & facilities, room comfort
직원들 모두 너무 친절하고 신속한서비스를 제공합니다. 세탁기를 자유롭게 사용할수있어 장기 투숙을하는 경우에 많은 도움이됩니다. 위치한 동네가 우범지대에 속하는지 현지인들에게는 타나아방쪽에 투숙한다고 하니 걱정을하던데~그랩을타고 움직이기때문에 거리를 걸을일이없어 불편한점을 느끼지못했습니다. 단점은..욕실의 청결도입니다. 샤워부스에 물이 잘 내려가지 않는 방들이 많았습니다 그리고 샤워기의 검은 물때가..심각합니다. 이것만 개선된다면 너무 좋을것같습니다.
Stayed 1 night in Dec 2023
Response from Arini Novianti on 15 Jan 2024
Dear Mr Sang Hyun Lim, Thank you for writing us review and we will share your feedback to the management as our concern. We hope that you enjoyed your stay with Juno Tanah Abang.Sincerely,Arini NoviantiOperations Manager

8/10 Good

YI-FEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體而言不錯
飯店本身乾淨,房間有大面窗戶,工作人員英文很好,可惜房間內有螞蟻
Stayed 1 night in Dec 2021

6/10 Okay

Dessy

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2020