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Reviews of HARRIS Hotel Tebet Jakarta

3.5 out of 5
HARRIS Hotel Tebet Jakarta
Jl. Dr. Saharjo No. 191, Jakarta, Jakarta

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 75 reviews" "
Rating 8 - Good. 34 out of 75 reviews" "
Rating 6 - Okay. 20 out of 75 reviews" "
Rating 4 - Poor. 4 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Santa

Stayed 2 nights in May 2023
Response from Berlian Verlino on 26 May 2023
Dear Our Valued Guest Santa, Cheers ! Warmest greetings from HARRIS Hotel Tebet Jakarta!Thank you for letting us know that you have had a wonderful experience during the time being here with us. Your recommendation will be very helpful for the readers, and we are looking forward to welcome your next visit.HARRISly yours,Berlian VerlinoMarketing & Brand

8/10 Good

Fachrizal

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2017
Dear Valued Guest, Thank you for selecting our Hotel as your holiday destination and for having taken your time to share your review about your stay with us. It is great to read that you had enjoyable stay. Our team strives to give the best services at all times and I will definitely share your comments with the team to motivate them to keep up the good work. Once again, thank you for choosing HARRIS Hotel Tebet Jakarta. We are pleased to welcome you back to our hotel in a near future. Friendly regards, Martha W Thomas Meyer Marketing Communication

6/10 Okay

Verified traveller

Liked: Staff & service
Response from General Manager on 28 Feb 2017
Dear Valued Guest, Thank you for selecting our hotel and sharing your experience about your stay with us. We were very happy to read that you enjoyed your stay with us. Once again, thank you for your review and we are pleased to welcome you back to our hotel in a near future. Friendly regards, Martha W Thomas Meyer Marketing Communication

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, easy to get around
Nice place, great breakfast, nice room, good value for money
Response from Martha on 30 Dec 2016
Dear Valued Guest, Thank you for your valuable feedback and time to write a comment of your experience with us. We sincerely apologize for the inconvenience caused during your stay and for our service that did not meet your expectations. Be assured that every point is taken seriously to help us improve our services. Once again, thank you for your feedback and for choosing HARRIS Hotel Tebet Jakarta. Friendly regards, Martha W Thomas Meyer Marketing Communication

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
They dont read my request, then they lied
I booked a room for 1 person 2 nights and clearly mentioned king size bed and non-smoking room. But once i check-in, they said they have no more non-smoking room and it's twin size bed. Inkept asking if there might be other option but they kept saying no, until i'm about to call expedia for complaining. The staff walked to the office and finally come back with non-smoking king size bed's key for me......
Response from Martha on 22 Dec 2016
Dear Valued Guest, Thank you for your valuable feedback and time to write a comment of your experience with us. We sincerely apologize for the inconvenience caused during your stay and for our service that did not meet your expectations. Be assured that every point is taken seriously to help us improve our services. Once again, thank you for your feedback and for choosing HARRIS Hotel Tebet Jakarta. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Response from General Manager on 28 Feb 2017
Dear Valued Guest, Thank you for selecting our hotel and sharing your experience about your stay with us. We were very happy to read that you enjoyed your stay with us. Once again, thank you for your review and we are pleased to welcome you back to our hotel in a near future. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

Philip, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping mall
Nice hotel close to Kasanblanca shopping mall. This huge mall is a great place for shopping and food. As for the hotel, the room is quite and value for money. Reasonably fast internet. Will stay here again if I am back to Jakarta again.
Response from Marketing Communication on 31 Oct 2016
Dear Valued Guest, Thank you for sharing your review about your stay with us. We were happy to read that you enjoyed your stay with us. Our team strives to give the best services at all times and the recognition of the work by you is really valuable. Once again, thank you for your comments and we are looking forward to your next stay with us. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

chen ys

Liked: Cleanliness, staff & service
I remembered that the restaurant was closed at around 10pm and I came to the restaurant trying to order the dessert and drink, the staff take the order politely and telling me that able to prepare the dessert for me even though the kitchen is closed. I am so touching . Great service and great staying experience.
Response from Darisman on 6 Oct 2016
Dear Chen ys, Thank you for sharing your review about your stay with us. We were happy to read that you enjoyed your stay with us. Our team strives to give the best services at all times and the recognition of the work by you is really valuable. Once again, thank you for your comments and we are looking forward to your next stay with us. Friendly regards, Darisman General Manager

10/10 Excellent

Thomas , Newport News, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This was my first time visiting Indonesia. My stay at the Harris was a great experience. The staff was very tentative and friendly, the room was very accommodating and clean. The breakfast buffet had a large variety of food that was enjoyable. For my next visit I plan on staying there again, and it was very affordable.
Response from Darisman on 6 Oct 2016
Dear Thomas, Thank you for sharing your review about your stay with us. We were happy to read that you enjoyed your stay with us. Our team strives to give the best services at all times and the recognition of the work by you is really valuable. Once again, thank you for your comments and we are looking forward to your next stay with us. Friendly regards, Darisman General Manager

8/10 Good

Johny, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Nice hotel to stay for short business trip
Response from General Manager on 7 Oct 2016
Dear Johny , Thank you for sharing your review about your stay with us. We were happy to read that you enjoyed your stay with us. Our team strives to give the best services at all times and the recognition of the work by you is really valuable. Once again, thank you for your comments and we are looking forward to your next stay with us. Friendly regards, Darisman General Manager

8/10 Good

Johny, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Harris Hotel nicely located near to CBD area and walking distance to Kokas Mall
Response from General Manager on 7 Oct 2016
Dear Johny, Thank you for sharing your review about your stay with us. We were happy to read that you enjoyed your stay with us. Our team strives to give the best services at all times and the recognition of the work by you is really valuable. Once again, thank you for your comments and we are looking forward to your next stay with us. Friendly regards, Darisman General Manager

8/10 Good

Mohamad Aqeelhaqeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, good counter staff service & good house keeping.
Response from General Manager on 22 Dec 2016
Dear Valued Guest, Thank you for selecting our Hotel as your holiday destination and for having taken your time to share your review about your stay with us. It is great to read that you had enjoyable stay. Our team strives to give the best services at all times and I will definitely share your comments with the team to motivate them to keep up the good work. Once again, thank you for choosing HARRIS Hotel Tebet Jakarta. We are pleased to welcome you back to our hotel in a near future. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

BERNADETTE, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harris Hotel
Nice and quiet...only problem was that almost all staff cannot communicate in English which is quite a challenge when you are requesting some service.
Response from General Manager on 1 Mar 2017
Dear Valued Guest, Thank you for selecting our hotel and sharing your experience about your stay with us. We are sorry that our services did not meet your expectation. We appreciated your feedback about the staff cannot communicate in English. We have shared with the team about this matter and we will do more training as we are continuously trying to improve our services in order to meet our Guest's expectations. Once again, thank you for your review to help us provide better services. Friendly regards, Martha W Thomas Meyer Marketing Communication

4/10 Poor

John L.

Disliked: Cleanliness, staff & service, room comfort
Not a four star hotel
Cheap motel style. A/C was not cold. very cheap interior and bathroom was moldy. I expected newer, renovated , stylish room to be considered a 4 star.. maybe a 2.5 star at most.

8/10 Good

Verified traveller

Liked: Staff & service
Response from General Manager on 28 Feb 2017
Dear Valued Guest, Thank you for selecting our hotel and sharing your experience about your stay with us. We were very happy to read that you enjoyed your stay with us. Once again, thank you for your review and we are pleased to welcome you back to our hotel in a near future. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

JURAIDAH, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we really satisfied during our stay there . Everything is perfect..
Response from General Manager HARRIS on 12 Dec 2015
Dear valued guest, Warmest Greetings from HARRIS Hotel Tebet Jakarta... Thank you very much for choosing HARRIS Hotel Tebet Jakarta and for sharing your review on Hotels.com. It is a pleasure to read that you had a good experience while staying with us and we are as well very glad to know that everything was perfect. Our HARRIS Players try their best to create a unique lifestyle for everyone. Please be sure that your review has been very warmly welcome by our whole team. Once again thank you very much and indeed we are looking forward to welcome you back very soon. Harrisly yours, General Manager & Harris Players

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Was ok.
Room is big but facility is a bit old. Requested hair dryer 3 times n finally received it but it was broken. Stayed at hotel only for sleep so it was just good to me. Bed seems clean n ok. Love king size bed.
Response from General Manager HARRIS on 31 Oct 2015
Dear Valued Guest, Warmest Greetings from HARRIS Hotel Tebet Jakarta… Thank you for your sharing your feedback via Hotels.com website. We do sincerely apologize for the unpleasant experience you had while using our housekeeping service. Our Customer's feedback is our most precious source of information in order to try to consistently improving our services and facilities, to meet our Guest's expectations. Please rest assured that immediate actions has been taken to have an immediate improvement in our services. Thank you once again for having shared you experience and we are looking forward to welcoming you again for your next stay. Harrisly yours General Manager & HARRIS Players

8/10 Good

RUBEN, Houston, TX, USA

Liked: Cleanliness, property conditions & facilities, room comfort
not perfect but good value
Overall, we enjoyed our stay. The bathroom was perfect, the bed was very comfortable (I especially liked that this hotel, unlike most others, uses two sheets). Our disappointment came at the restaurant. We were told long after we placed our order that her selection was not available. Her next selection was served cold, and it was bland... not to mention overpriced. Might stay next time if we have to.
Response from General Manager on 22 Dec 2016
Dear Valued Guest, Thank you for staying with us and sharing your review about your stay with us. Your constructive feedback on the restaurant and our service have been well noted and will be reviewed with all HARRIS Players/Staffs to help us provide better services. Thank you for your comments and we are looking forward to your next stay with us. Friendly regards, Martha W Thomas Meyer Marketing Communication

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
dark hotel
dark hotel
Response from General Manager on 28 Feb 2017
Dear Valued Guest, Thank you for selecting our hotel and sharing your experience about your stay with us. We were very happy to read that you enjoyed your stay with us. Once again, thank you for your review and we are pleased to welcome you back to our hotel in a near future. Friendly regards, Martha W Thomas Meyer Marketing Communication

10/10 Excellent

Martin Leow, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly and near to a big mall
Response from General Manager on 28 Feb 2017
Dear Valued Guest, Thank you for selecting our hotel and sharing your experience about your stay with us. We were very happy to read that you enjoyed your stay with us. Once again, thank you for your review and we are pleased to welcome you back to our hotel in a near future. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
渋滞がなければ非常に良い。
ホテルは非常に快適です。 ただし、道路の渋滞がNGです。 特に夕方。 これがなければパーフェクトです。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had stayed this hotel 2days. very comfortable and, cost performance is good.
Response from Martha on 2 Mar 2017
Dear Valued Guest, Thank you for sharing your review about your stay with us. We were happy to read that you enjoyed your stay with us. Our team strives to give the best services at all times and the recognition of the work by you is really valuable. Once again, thank you for your comments and we are looking forward to your next stay with us. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

Frank, Perth Australia

Liked: Staff & service, property conditions & facilities, room comfort
Quiet Hotel in Kuningan
Nice Hotel with very helpful staff with suitable English skills. The hotel was chosen for its location in Tebet and close proximity to the Kuningan area where I had to attend to business and the Kota Kasablanka Mall where I was able to shop.
Response from Martha on 2 Mar 2017
Dear Valued Guest, Thank you for sharing your review about your stay with us. We were happy to read that you enjoyed your stay with us. Our team strives to give the best services at all times and the recognition of the work by you is really valuable. Once again, thank you for your comments and we are looking forward to your next stay with us. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good budget hotel
Room is as per expected for the price. If the price increase it will not be worth it. Room is dated but properly maintained. Bathroom is clean but definitely need upgrade soon.
Response from General Manager on 28 Feb 2017
Dear Valued Guest, Thank you for sharing your review about your stay with us. We do value your review about the hotel’s condition. We thank you for your input and we will share to the team to help us provide better services. Once again, thank you for your comments and we are pleased to welcome you back to our hotel in a near future. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

Luana, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient Hotel Close to Kuningan Area in Jakarta
I often go to Jakarta to attend educational seminars that generally last well into the night and it does not make sense to spend a bundle on a 5 star hotel to sleep. This hotel has all the amenities you need - a good, clean room and bathroom, TV, lots of light for reading, a gym if you have time and breakfast is available too. The room rate is very reasonable.
Response from Martha on 2 Mar 2017
Dear Valued Guest, Thank you for sharing your review about your stay with us. We were happy to read that you enjoyed your stay with us. Our team strives to give the best services at all times and the recognition of the work by you is really valuable. Once again, thank you for your comments and we are looking forward to your next stay with us. Friendly regards, Martha W Thomas Meyer Marketing Communication

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Place with everything you would need.
Nice place but not too nice. It was adequate for my 4 day stay. The food was good and mostly buffet style. The WiFi was free but soooo slow, but that might just a Indonesia's slow internet and not a problem of the hotel. I did had an overall good experience with this hotel, nothing noteworthy (good or bad)
Response from General Manager on 28 Feb 2017
Dear Valued Guest, Thank you for your valuable feedback and time to write a comment of your experience with us. We sincerely apologize for the inconvenience caused during your stay and for our service that did not meet your expectations. Be assured that every point is taken seriously to help us improve our services. Once again, thank you for your feedback and for choosing HARRIS Hotel Tebet Jakarta. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 28 Feb 2017
Dear Valued Guest, Thank you for selecting our hotel and sharing your experience about your stay with us. We were very happy to read that you enjoyed your stay with us. Once again, thank you for your review and we are pleased to welcome you back to our hotel in a near future. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

Juliet, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 28 Feb 2017
Dear Valued Guest, Thank you for selecting our hotel and sharing your experience about your stay with us. We were very happy to read that you enjoyed your stay with us. Once again, thank you for your review and we are pleased to welcome you back to our hotel in a near future. Friendly regards, Martha W Thomas Meyer Marketing Communication

10/10 Excellent

Kris, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a good price
The hotel had a very healthy line of food and the restaurant had a 5-star selection of food. Everything was very clean, and the service could not have been better for my three day stay. Every taxi driver knew where the hotel was located, so I never had any problem finding back to the hotel.
Response from General Manager on 28 Feb 2017
Dear Valued Guest, Thank you for your valuable feedback and time to write a comment of your experience with us. We sincerely apologize for the inconvenience caused during your stay and for our service that did not meet your expectations. Be assured that every point is taken seriously to help us improve our services. Once again, thank you for your feedback and for choosing HARRIS Hotel Tebet Jakarta. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best value deals in jakarta
This is a asian style trendy place that's clean and large enough. It was clean an enjoyable stay for sure. The wifi worked but wasn't fast. Bathroom had a bathtub/shower which is not a favorite of mine, but it was clean. Location is a tough decision in Jakarta is seems. This has some stuff around it, but isn't in a especially good or bad location.
Response from General Manager on 28 Feb 2017
Dear Valued Guest, Thank you for staying with us and sharing your wonderful review. We are happy to read that you enjoyed your stay. Our team strives to give the best services at all times and the recognition of the work by you is really valuable. I will definitely share your comments to all of HARRIS Players to motivate them to keep up the good work. Thank you for your comments and we are looking forward to your next stay with us. Friendly regards, Martha W Thomas Meyer Marketing Communication

6/10 Okay

jackie, ssssss

midnite Blue
one thing that saddened me was when I ordered a meal at midnight. The person who aswered my call sounded sleepy. i ordered spagehtii balognaise ? it was the most horrible food I have eaten. The spagehheti was not cooked..hard. My room was 306 and please make complain to the chef who cooked the meal at midnight.

6/10 Okay

Jonah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, terrible staff
I liked the hotel alot. Though the staff in check inn were very incompetent. It literally took me 3 hours to check in because i booked through hotels and they couldn't figure out that hotels was also expedia, even after I told them. Hotels was great about it and even gave me a discount. The hotel not so much.
Response from General Manager on 28 Feb 2017
Dear Valued Guest, Thank you for sharing your review about your stay with us. We do value your review about the staff. We thank you for your input and we will share to the team to help us provide better services. Once again, thank you for your comments and we are pleased to welcome you back to our hotel in a near future. Friendly regards, Martha W Thomas Meyer Marketing Communication

4/10 Poor

ron

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is much further from the airport than indicated and the surrounding area is useless
Response from General Manager on 1 Mar 2017
Dear Valued Guest, Thank you for sharing your review about your stay. We are sorry that our standards of service have not been up to expectations. We have noted your comments and have reviewed with our team. We will work on improving our services by providing more controlling and training sessions in order to meet our Guest's satisfaction. Once again, please accept our sincere apologies for the inconvenience caused and thank you for choosing HARRIS Hotel Tebet Jakarta. Friendly regards, Martha W Thomas Meyer Marketing Communication

6/10 Okay

Business

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only if you have no other Options
Not my Cup of Tea................
Response from General Manager on 28 Feb 2017
Dear Valued Guest, Thank you for your valuable feedback and time to write a comment of your experience with us. We sincerely apologize for the inconvenience caused during your stay and for our service that did not meet your expectations. Be assured that every point is taken seriously to help us improve our services. Once again, thank you for your feedback and for choosing HARRIS Hotel Tebet Jakarta. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nothing, it was good
I feel great to stay in this hotel, good room, good service, good quality of food

8/10 Good

Hana, Abu Dahbi - UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel series in Jakarta
During my 16 days visit to Jakarta in Sep 2012 I found Harris hotel series is one of the best hotels for the price in Jakarta. I have tried another 2 hotels just for change but I was disappointed in terms of location and cleanness so I return back to stay Harris The entrance and the rooms are nice and clean. The staff are friendly and helpful

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good Price but old rooms a bit run down, slum neighborhood. Good Service. Nice Staff
I stayed 3 nights in the hotel. The neighborhood is looks like a favela so don't even think about leaving the hotel for a walk a for a meal outside the restaurant. My first impression when I arrived at reception was good. The Staff at reception were smiling and could speak English. I had a room at the 4th floor at the back of the hotel overlooking a favela and a mosque. It is important to mention the mosque as the call for prayer starts at 4.15 and you are in for at least one hour of songs and prayer. If you are not muslim and you are easily awaken, ask for a room somewhere else. The windows are not soundproof so no noise is very loud. I accept local customs and laughed when I was woken up on my first night thinking someone was screaming next door. The room seems old and run down, but it is clean and of good size. I had lunch at the restaurant and enjoyed the buffet which was very good. I also ordered room service, it came quickly and the food was good. I put some cloths to wash and the laundry took 48h to come back as I had to insist to get it back before my departure. Then someone from housekeeping who asked me if I spoke Indonesian told me in bad English that they had lost my socks.The offered to reimburse them and staff at reception were keen to make it up. Overall the hotel is good value. I would probably go back but would ask for a different room.

10/10 Excellent

Dimas

Liked: Cleanliness, staff & service
Clean environment a very resort
Clean environment a very resort type hotel. Friendly & helpful staff. The only thing the location is inconvenient for shopping areas, eateries and banks in case you need to withdraw some cash.

8/10 Good

howard

Liked: Cleanliness, staff & service
A very good hotel with all necessary
A very good hotel with all necessary facilities. Free internet is good too. Unfortunately it is in a business area. There is a shopping mall about 10 minutes away by taxi. I was only there 1 night. I didn't find restraunts or shops close to the hotel. There might be some but I didn't find them.

10/10 Excellent

Osamu, Toshima-ku

Stayed 1 night in Feb 2024

10/10 Excellent

Masayoshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a small store near the hotel, otherwise you need to walk or catch a taxi to a big shopping mall. There was no washing machine in the room. Breakfast was nice.
Stayed 7 nights in Nov 2023
Response from Nissa on 21 Dec 2023
Dear Our Valued Guest Masayoshi,Cheers ! Warmest greetings from HARRIS Hotel Tebet Jakarta.Thank you for taking your time to write a review about your stay experience. We are truly grateful to hear that you have enjoyed staying with us.We are looking forward to welcome your next visit.HARRISly Yours,Nissa PermataMarketing & Brand

8/10 Good

Hiroshi

Stayed 1 night in Nov 2023
Response from Nissa on 21 Dec 2023
Dear Our Valued Guest Hiroshi,Cheers ! Warmest greetings from HARRIS Hotel Tebet JakartaThank you for letting us know that you have had a wonderful experience during the time being here with us. Your recommendation will be very helpful for the readers.We are looking forward to welcome your next visitHARRISly Yours,Nissa PermataMarketing & Brand

6/10 Okay

Hiroyuki, Minatoku Akasaka

Stayed 3 nights in Jul 2023
Response from Nissa on 25 Aug 2023
Dear Our Valued Guest Hiroyuki,Cheers from HARRIS Hotel Tebet Jakarta!Thank you for leaving the 3-star rating for our Hotel. Your rating will bring a good impact for our Hotel, and the review will be very helpful for the readers.We can't wait to serve you again!HARRISly Yours,Nissa PermataMarketing & Brand

6/10 Okay

Nozomu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で明るいホテル
Stayed 2 nights in Aug 2022

8/10 Good

Eric, Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel!
The hotel is very spacy for a good price. Room is big, bed is good, no complaints at all.
Stayed 4 nights in May 2017
Response from Martha on 6 Jun 2017
Dear Valued Guest, Thank you for sharing your review about your stay with us. We are very pleased to read that you had great stay. We strive to always offer great services and your message is the best reward for our team. I will definitely share your comments to all of HARRIS Players to motivate them to keep up the good work. Once again thank you for your feedback and we are looking forward for your next stay with us. Friendly regards, Martha W Thomas Meyer Marketing Communication

6/10 Okay

Verified traveller

Disliked: Room comfort
WI-FI assolutamente pessimo
Dear Valued Guest, Thank you for sharing your review about your stay with us. On behalf of HARRIS Hotel Tebet Jakarta, I would like to apologize for the inconvenience caused during your stay regarding the WiFi. We have noted your comments and we have followed up with the Departments concerned for more training and controlling. We are sorry that our standards of service have not been up to expectation. Once again, please accept our sincere apologies for the inconvenience caused and thank you for choosing HARRIS Hotel Tebet Jakarta. Best regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

CHE MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
搭機的好選擇
最大的問題是行李要過數階台階, 不過他們倒是有porter 幫忙把行李扛上扛下. 房間該有的都有, 雖然談不上豪華, 但以一般機場內的旅館價格來說, 倒是物超所值. 如果不在意通常一小時一班的免費接駁車, 或是願意花一點錢搭計程車, 機場外附近倒是有更舒適的選擇.
Response from General Manager on 8 Nov 2016
Dear Valued Guest, Thank you for sharing your review about your stay. We are sorry that our standards of service have not been up to expectations. We appreciated the time you spent to explain about your disappointment with our services. We have noted your comments and have reviewed with our team. We will work on improving our services by providing more controlling and training sessions in order to meet our Guest's satisfaction. Thank you for choosing HARRIS Hotel Tebet Jakarta and we are looking forward for your next stay with us. Friendly regards, Martha W Thomas Meyer Marketing Communication

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Response from General Manager on 1 Mar 2017
Dear Valued Guest, Thank you for sharing your review about your stay with us. We were happy to read that you enjoyed your stay with us. Our team strives to give the best services at all times and the recognition of the work by you is really valuable. Once again, thank you for your comments and we are looking forward to your next stay with us. Friendly regards, Martha W Thomas Meyer Marketing Communication

6/10 Okay

Verified traveller

저렴한 비지니스호텔
저렴한 비지니스호텔입니다. 무리하게 컨셉을 오렌지로 잡아서 로비 식당 할것없이 룸까지 온갖 오렌지색에다 인공오렌지향 방향제를 과하게 사용하네요. 조식도 그저그렇고 런치와 디너 매뉴가 비싸고 질은 낫네요. 룸컨디션은 좋았습니다만 다음엔 다른 곳을 이용하겠습니다.
Response from General Manager on 7 Oct 2016
친애하는 소중한 고객, 우리와 함께 숙박에 대한 리뷰를 공유 주셔서 감사합니다. 우리는 당신이 우리와 함께 귀하의 체류를 즐길 것을 읽을 행복했다. 우리 팀은 당신이 정말로 가치에 의해 항상 최고의 서비스와 작업의 인식을 제공하기 위해 노력하고 있습니다.   다시 한번, 귀하의 의견에 감사드립니다 우리는 우리와 함께 다음 숙박을 찾고 있습니다. 친절 감사합니다 Darisman