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Reviews of Sarovar Portico Jaipur

3.5 out of 5
Sarovar Portico Jaipur
Plot No 90,Bhan Nagar, Prince Road,Queens Road,Vaishali, Jaipur, Rajasthan

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 97 reviews" "
Rating 8 - Good. 41 out of 97 reviews" "
Rating 6 - Okay. 15 out of 97 reviews" "
Rating 4 - Poor. 5 out of 97 reviews" "
Rating 2 - Terrible. 3 out of 97 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Prashant

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Hotel Manager on 9 May 2024
Dear Prashant, Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly. Thank you again for choosing our [product/service], and we hope to have the opportunity to exceed your expectations in the future. RegardsAnand S RathodHotel Manager

4/10 Poor

Prashant

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 15 Dec 2023
Dear Prashant, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Regards,Rahul Sinha

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

SELVANAYAGAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very friendly staff & very clean & bathroom lights could have been brighter. Overall great location very nice property & beautiful room. I will visit again
Stayed 1 night in Mar 2023

10/10 Excellent

Zahida

Travelled with family
Liked: Cleanliness, staff & service
Very comfortable.
Stayed 2 nights in Nov 2022

8/10 Good

Robert

Stayed 1 night in Nov 2022

10/10 Excellent

Murray

Stayed 3 nights in Mar 2022

8/10 Good

Iesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Jul 2019
Response from FOM on 16 Aug 2019
Dear Guest, Sorry for the Inconvenience caused

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food quality os better than other hotels and room service is also fine
Stayed 2 nights in Jul 2019
Response from FOM on 16 Aug 2019
Dear Guest, Sorry for the Inconvenience caused

10/10 Excellent

SRS

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WAS FRIENDLY AND EFFICIENT, THE SERVICE WAS GOOD
Stayed 1 night in Apr 2019
Response from Anand on 18 May 2019
Dear Guest Thank you for your Positive Review, We look forward to Welcome you again.

8/10 Good

Akshay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Anand on 18 May 2019
Dear Guest Thank you for your Positive Review, We look forward to Welcome you again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
about overall hospitality, it's nice.. two things, i don't like - first, in-room mini bar shouldn't be charged.. second - whenever a local I'd female relative wanna meet, you people show you're still hypocrites and possess fundamental religious ideology.. that's disgusting..
Stayed 1 night in Mar 2019
Response from Anand on 18 May 2019
Sorry for the inconvenience caused, but Sir we are also bounded with certain Policies, Hope you understand the same however we value your Comment & would try to find out the solution for the same.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well behaving staff
Stayed 2 nights in Feb 2019
Response from Anand on 5 Mar 2019
Dear Guest Thank You for your Positive feedback, we value our guest. We look forward to Welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend to other it was nice stay Food was good service was good
Stayed 2 nights in Feb 2019
Response from Anand on 6 Feb 2019
Dear Guest Thank You for your Positive Review. We look forward to Welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019
Response from Anand on 4 Feb 2019
Dear Guest, Thank you for your Positive review, We value our Guest

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am fond of all properties of Sarovar. It’s home away from home. In one word my experience was awesome.
Stayed 1 night in Jan 2019
Response from Anand on 30 Jan 2019
Dear Guest, Thank You for your Positive review, w look forward to Welcome you again.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
We Were forced to attend and pay Gala dinner on 31st night and it was a poor show for the money we paid ....pathetic crowd and poor quality of entertainment was organised for the amount that they had charged ...food was just ok for the brand name that we had paid for
Stayed 2 nights in Dec 2018
Response from Fom on 10 Jan 2019
Dear Sir, Sorry for the Inconvenience caused, however all the Policies & Terms & Conditions are Flashed Online. Still we extend our Apology.

8/10 Good

GE, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in is alright. The hotel food is good, just that we didn't get chance to try roof top grill as weather is good and food may get cold too quickly. Happy with the 1st floor food. Wanted to compliment one of the waitress (slightly dark with specs). Had a fall at the restaurant, hurt my knee, lips and hands, straight away asked if needed ice, that helps to reduce the swelling, great 1st aid. Hotel assist with our car transport which we had some mishap with our original arrangement. The room attendant also deserve some compliments, ensure room guest has addition towels. Overall value for money place to stay. Check out quite swift.
Stayed 2 nights in Dec 2018
Response from Anand on 20 Dec 2018
Thank you for your Review, We are Happy to Serve you. Hope you are Fine Now, We look forward to Welcome you again Soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with finest staff member, food was delicious.
Stayed 2 nights in Nov 2018
Response from FOM on 4 Dec 2018
Dear Guest, Thank you for your Positive Review, we look forward to Welcome you again.

8/10 Good

Kalyan k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice stay
Stayed 1 night in Nov 2018
Response from FOM on 1 Dec 2018
Dear Mr.Kalyan, Thank you for your Positive Review. We value our Customers, Look forward to Welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel to stay. Very clean and very good service.
Stayed 2 nights in Nov 2018
Response from FOM on 1 Dec 2018
Dear Guest, Thank you for your Positive Review. We value our Customers, Look forward to Welcome you again.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Front Office manager on 23 Nov 2018
Dear Guest, Sorry for the Inconvenience caused, Request you to please share the mishap so that we can take it into our Trainings.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018
Response from Front Office Manager on 21 Nov 2018
Dear Guest Thank you for your Valuable review,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality is good and staff is also co-operative
Stayed 2 nights in Oct 2018
Response from FOM on 21 Nov 2018
Dear Guest Thank you for your Positive review.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Found bugs in the room. The stay was not thatvgreat.
Stayed 1 night in Oct 2018
Response from Anand on 22 Oct 2018
Dear Guest, Sorry for the Inconvenience caused.

8/10 Good

Harsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from ANAND on 20 Aug 2018
DEAR GUEST, THANK YOU GOR YOUR POSITIVE REVIEW

8/10 Good

Yatin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Anand on 14 Aug 2018
Dear Sir, Thank you for your Positive Review.

10/10 Excellent

Khalid

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
While checking in, it looked like a fish market at front desk, there was only 1 receptionist, had asked to speak with front office manager about the service at front desk, he mentioned it's the company policy to have one person to serve at desk. While checking out I settled my in the night to avoid fish market at morning, person name yuvraj asked one training person to see my bill to make sure I had no outside bills while right on my face he was busy checking personal stuff on the phone.i had to carry my own luggage until my car. Very poor service at the front desk to bell desk, I believe lack of management is the concern. The room was very comfortable and clean, also restaurant food was delicious and so as great service.
Response from ANAND on 10 Apr 2018
Dear Sir, Sorry for the inconvenience caused, we have taken this Review for the Consideration.

8/10 Good

Meghan, Chicago, IL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel with unpleasant staff
Staff was very unpleasant at times and gave us a very hard time about extending our stay. Other than that the hotel was very clean and had all the necessary resources.
Stayed 1 night in Jan 2018
Response from Anand on 23 Jan 2018
Dear Sir, Sorry for the Inconvenience Caused

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Avoid year end party extra pay
Hotel rooms and breakfast is good. Gym is not properly maintained. Hotel Mandatorily charged 2950 pp for year end party though it was mainly for alchohol and non veg food. Veg food quality and variety was not upto mark at new year party. we haven't use any alcholol and non veg food, since we are pure vegetarian. Better to avoid this by pure vegetarians during year end party time.
Stayed 3 nights in Dec 2017
Response from FOM on 23 Jan 2018
Dear Sir, Thank you for you Review.....

6/10 Okay

Rajesh K

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from FOM on 9 Jan 2018
Dear Guest, Thank you for Staying with us, We look forward to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in a nice and clean hotel. Market is also close to this place which is an added advantage
Stayed 2 nights in Dec 2017
Response from FOM on 9 Jan 2018
Dear Guest, Thank you for Staying with us, We look forward to welcome you again.

10/10 Excellent

Ananthnag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Good Hotel & Excellent service
Stayed 1 night in Dec 2017
Dear Sir, Greetings from Sarovar Portico Jaipur!! Thank you for you Positive review, we look forward to welcome you again.

8/10 Good

NIRANJAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Dear Guest, Thank you for staying with us, We look forward to welcome you again.

10/10 Excellent

sharda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
It was really a comfortable stay. Food was also good. But snacks variety in dinner should be increased.
Stayed 1 night in Sep 2017

8/10 Good

Dilip, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some issues
The elevator is quite small and slow. Out of the two elevators, one was always kept shut down. The pool is only for namesake. Very small and not worth using.
Response from Anand on 23 Oct 2018
Dear Guest , Regret for the Inconvenience caused.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Noisy & costly
1) Noisy... Thru the night, the kitchen next door ruined our sleep 2) Costly 3) The rooftop pool is a bad joke 4) The so called gym, a poor joke 5) We were "upgraded to a premium room"... U gotto see it... Such a big rip off.

6/10 Okay

RAHUL

Disliked: Property conditions & facilities
Response from Anand on 23 Oct 2018
Dear Guest, Thank you for Your Positive review. We look forward to Welcome you again.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good hotel for long stay
Best facility is open terrace dining space where u have access to bar, snacks and pool at 9th floor. Gym also avlbl but with limited space and equipments. Buffet was average. Staff is good. Overall good.
Response from Anand on 23 Oct 2018
Dear Guest, Thank you for your Positive review.

8/10 Good

Achint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Anand on 23 Oct 2018
Dear Guest, Thank you for Your Positive review. We look forward to Welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for families couples n business travellers
The rooms were very clean n customers are treated very well. The staff is very supportive n quick to respond. Would highly recommend a stay at this Hotel
Response from Anand on 23 Oct 2018
Dear Guest, Thank you for Your Positive review. We look forward to Welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Excellent , good staff , satisfactory stay , good location
Response from Anand on 23 Oct 2018
Dear Guest, Thank you for Your Positive review. We look forward to Welcome you again.

8/10 Good

Sanskruti, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful serene hotel in Jaipur
I stayed for a day, and it was cool staying in Sarovar Portico, away from the hustle bustle of the city in a serene and peaceful location. The hotel staff is courteous and helpful. Food is another thing which I liked here.
Response from Anand on 23 Oct 2018
Dear Guest, Thank you for Your Positive review. We look forward to Welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and pleasant stay.
The hotel was excellent and staff behaviour and staff also good. But I think room was lit bit small for travellers and good for business people and executives. Also hotel had good ambience.
Response from Anand on 23 Oct 2018
Dear Guest, Thank you for Your Positive review. We look forward to Welcome you again.

8/10 Good

Aatman, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at decent price
The room was comfortable with delicious food. Good location and approachable.
Response from Anand on 23 Oct 2018
Dear Guest, Thank you for Your Positive review. We look forward to Welcome you again.

4/10 Poor

Verified traveller

Disliked: Room comfort
Gender bias!
Extremely small room given.women guests can feel not respected and welcomed.

8/10 Good

Kalyan k, Gurgaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel a relaxed stay
We had a short comfortable stay at the hotel. I prefer to stay here whenever I visit Jaipur.

8/10 Good

VINAY, FOREMOST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, value for money but needs improveme
Stayed for 1 night on short business trip. Good comfortable rooms, pleasant staff specially at Reception, Peaceful location and a prominent Mall within 1.5 Kms. One major concern though was that entire set of towels in the washroom looked rugged-old, Not befitting a class of Sarovar group of Hotels. Overall pleasant stay

8/10 Good

Gowrishankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort