Exterior

Reviews of Sarovar Premiere Jaipur

5 out of 5
Sarovar Premiere Jaipur
Lal Kothi, Tonk Road, Sahakar Marg, Jaipur, Rajasthan

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 33 reviews" "
Rating 8 - Good. 11 out of 33 reviews" "
Rating 6 - Okay. 5 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 3 out of 33 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Vanashika

Stayed 1 night in Dec 2023

10/10 Excellent

Ana, San Pablo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todas las instalaciones muy limpias y cómodas, el buffet del desayuno y cena increíble. La atención del personal de primera. Me encantó.

10/10 Excellent

tanisha

Stayed 4 nights in Feb 2023

6/10 Okay

Prachi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2022

2/10 Terrible

Prakash

Stayed 1 night in Oct 2022
Response from Rajesh Kumar Gupta on 9 Nov 2022
Dear Guest,Warm greetings from all the team at Sarovar Premiere Jaipur.On behalf of the team at Sarovar Premiere Jaipur, I would like to thank you for staying with us.At Sarovar Premiere Jaipur we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that we could not met your expectation in some of our service area during your stay with us.I wish to stress that we are very grateful for your support and for the elaborated feedback. Please do not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you that, this is absolutely one kind of incidence due to unwanted human error. We will certainly keep more focus on it to avoid such incidence further.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Warm regards,Rajesh Kumar GuptaGeneral Manager

8/10 Good

prakash

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A serene location in Jaipur
The stay was good ....though we requested for a change of room. Staff was cooperative and eager to assist us. We stayed for 4 nights and had our meals on 4 to 5 occasions. The food and service was excellent
Stayed 4 nights in Oct 2022
Response from Rajesh Kumar Gupta on 9 Nov 2022
Dear Guest,It gives me immense pleasure to learn of your great stay experience and I owe it to none other than the most wonderful team at Sarovar Premiere Jaipur. We truly appreciate you taking out your valuable time to share this great experience on Expedia and your generous words of appreciation.We have noted your appreciation on overall hospitality, ambience and efficient services. I have shared your appreciation with the entire team and they felt very happy and motivated..Once again thank you for your recommendations on the Expedia and your patronage.Look forward to welcoming you on your next visit.Warm Regards,Rajesh Kumar GuptaGeneral Manager

8/10 Good

SANJIV

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Rajesh Kumar Gupta on 14 May 2022
Dear Guest, Warm greetings from all the team at Sarovar Premiere Jaipur. On behalf of the team at Sarovar Premiere Jaipur, I would like to thank you for staying with us. At Sarovar Premiere Jaipur we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that we could not met your expectation in some of our service area during your stay with us. I wish to stress that we are very grateful for your support and for the elaborated feedback. Please do not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you that, this is absolutely one kind of incidence due to unwanted human error. We will certainly keep more focus on it to avoid such incidence further. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Warm regards, Rajesh Kumar Gupta General Manager

8/10 Good

saquib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Nandan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The stay was ok but manager didn’t define the overall complimentary things . It seems that online booking are not bothered.
Stayed 1 night in Dec 2021

4/10 Poor

DILIP

Stayed 2 nights in Sep 2021

10/10 Excellent

vishav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

6/10 Okay

Shikha

Travelled with family
Liked: Room comfort
Stayed 1 night in Feb 2021

4/10 Poor

ramesh

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not worth the stay. Prices of for food and beverage too expensive and not with it.
Stayed 1 night in Jan 2021
Response from ZUBER KHAN on 7 Jan 2021
Dear Mr. Ramesh, Thank you so much for sharing the feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologies for falling short of meeting your expectations. We have made note of concern shared by you and same has been shared with respective department to investigate and take corrective measures on same. I truly hope that you will give us a chance to better deliver upon the guest service you deserve and welcome you back.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sarovar Premiere Jaipur
Clean hotel with friendly and prompt service. Breakfast buffet was good with a lot of variety. On a busy street so can hear the traffic at night otherwise a good hotel.
Stayed 2 nights in Feb 2020
Response from Manoj on 3 Mar 2020
Dear Guest, Thank you so much for choosing to stay with us and reviewing your brilliant experience. Kind words such as yours keep us going and help us to exceed guest's expectations. Sarovar Premiere, Jaipur always believes in providing the best services, matched with a unique product. I have personally shared your praise with the entire team and they are delighted to note that their contribution has been recognised and appreciated. Please do give us an opportunity to welcome you again on your next visit to Jaipur.

6/10 Okay

Steven

Business traveller
Not a 5 Star
If this hotel was rated as a 3 Star, I would have given it a good rating, if it was a 4 Star I would give it an O.K. rating, and as a 5 Star I must give it a weak rating.
Stayed 2 nights in Feb 2020
Response from Manoj on 3 Mar 2020
Dear Guest, Providing the highest level of hospitality is our number one priority and we sincerely apologise for falling short of meeting your expectations. Once again, thank you for your feedback and we hope to serve you again whenever your travels bring you back to Jaipur.

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 1 night and got to rest well.
Stayed 1 night in Feb 2020
Response from Manoj on 14 Feb 2020
Dear Guest, Thank you so much for the feedback. It was certainly a pleasure for us to be at your service and the look forward to welcoming you back in the near future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Manoj on 14 Feb 2020
Dear Guest, Thank you so much for the feedback. It was certainly a pleasure for us to be at your service and the look forward to welcoming you back in the near future

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019
Response from Nidhi on 17 Jun 2019
Dear Guest, Please share your feedback in detail . Thanks

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Property is ok but in a noise location. Did not like being charged for water More 3 to 4 star then 5
Stayed 1 night in May 2019
Response from Nidhi on 23 May 2019
Dear Guest,Thank you for your feedback.There are 2 Complimentary bottles of water per person per room.beyond that it is always on chargeable basis.

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Nidhi on 22 Apr 2019
Dear Guest, Thank You for your feedback.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few days in Jaipur
Great service from staff personnel
Stayed 4 nights in Mar 2019
Response from Nidhi on 12 Apr 2019
Dear Guest, Greetings from Sarovar Premiere Jaipur!! We are extremely delighted to know that you thoroughly enjoyed the hospitality and were highly impressed with the services. On behalf of the whole team, we thank you for your compliments on the service. Endorsements such as yours are highly motivating and encouraging for my colleagues to ensure authentic hospitality. We would like to once again thank you for your valued patronage and look forward to welcome you back

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect. The rooms, staff, food and location. I am from USA and I can tell you that this hotel beats any USA hotel. Thank you!
Stayed 2 nights in Mar 2019
Response from Nidhi Sood on 4 Apr 2019
Dear Guest, Greetings From Sarovar Premiere, Jaipur ! Thank you so much for the wonderful feedback. We are delighted to know that we have created a great stay experience for you during your recent visit. Your heartfelt appreciation of our team and services is precious. It was certainly a pleasure for us to be at your service and the look forward to welcoming you back in the near future.

8/10 Good

Zacharry Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, great shower, convenient
Hotel is located in a convenient place that's not too far away from the tourist sites but tucked in a quieter part of Jaipur and near to the airport. The bathroom showers were the best! I just wish the linens were better (it didn't feel like the right kind of linen for the quality of the hotel) and did not feel "sticky" to the touch.
Stayed 3 nights in Feb 2019
Response from Nidhi on 9 Mar 2019
Dear Guest, Greetings From Sarovar Premiere, Jaipur! It was our privilege to serve you during your stay at Sarovar Premiere, Jaipur! Thank you very much for writing your stay experience.Providing the highest level of hospitality is our number one priority and we sincerely apologise for falling short of meeting your expectations. Once again, thank you for your feedback and we hope to serve you again whenever your travels bring you back to Jaipur.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel. Family friendly. Great restaurant.
Stayed 2 nights in Dec 2018
Response from Nidhi on 15 Feb 2019
Dear Guest,Thank you for your valuable feedback.Look forward to welcome you back.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but lots of noise in the area
Great quality for price in the hotel, very clean and very attentive staff. However, be aware that the bar may be closed for several days at a time, most taxi drivers seem to not know where this hotel is, and the hotel is next to the train tracks which can make it hard to sleep through the noise of the train horns blaring.
Stayed 3 nights in Dec 2018
Response from Front Office Manager on 11 Dec 2018
Dear Guest,Thank you for your feedback.

10/10 Excellent

JAIMEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay was pretty good and comfortable. hotel staff was friendly. We requested for a late check-out which was promtly accepted by the hotel staff which I really liked.
Stayed 2 nights in Oct 2018
Response from Nidhi Sood on 23 Oct 2018
Dear Guest, Thank you for choosing to stay with us and evaluating our product and services. Feedback, such as yours, do motivate us to continue our passion to serve our valued guests and exceed their expectations. The entire team is elated to note your comments. We would like to once again thank you for your valued patronage and look forward to welcome you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and nice rooms. Happy hour goes all day in the bar, but soft drinks and mixers are way too expensive. Not really near any attractions but plenty of tuk-tuks around.
Stayed 4 nights in Oct 2018
Response from Nidhi Sood on 23 Oct 2018
Dear Guest, Thank you for choosing to stay with us and evaluating our product and services. It will be certainly a pleasure for us to be at your service again and we look forward to welcoming you back in the near future.

8/10 Good

Tarun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Nidhi on 21 Sept 2018
Dear Guest, Thank you for your feedback.Look forward to welcome you again

8/10 Good

Zoran, Dubrovnik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with pretty clean rooms. Still some work was going on which created some noise throughout day
Stayed 2 nights in Aug 2018
Response from Nidhi on 21 Sept 2018
Dear Guest, Thank you for your feedback.We have noted the concern & it has been shared with the teams.Look forward to welcome you again

10/10 Excellent

Anand

Beautiful property, courteous service and grt B/F.
I would rate room and sleep quality at 10/10. Linen was crisp, and air-conditioning working without noise, loved the detailing like USB charging point closer to the bed side. reception staff was very courteous and helped us with anything required. Breakfast quality was exceptional for the place and can rate it better than lot of other hotels I had stayed in. would definitely return and stay here on my next trip to jaipur as well.
Stayed 1 night in Aug 2018
Response from Sanjay Punj, General Manager on 23 Aug 2018
Dear Guest, Thank you for choosing to stay with us and evaluating our product and services. Feedback, such as yours, do motivate us to continue our passion to serve our valued guests and exceed their expectations. The entire team is elated to note your comments. We would like to once again thank you for your valued patronage and look forward to welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was good. Staff was attentive.
Stayed 2 nights in Jul 2018
Response from Sanjay Punj, General Manager on 23 Aug 2018
Dear Guest, Thank you for choosing us to stay amongst many other hotels in city and sharing your views online. I am glad to know that you had comfortable stay and you liked the services .It will be certainly a pleasure for us to be at your service again and we look forward to welcoming you back in the near future.

4/10 Poor

Jennie

Disliked: Staff & service
Stayed 3 nights in Feb 2023

6/10 Okay

Jan

lagom
Vi fick inte det rummet som vi bokade.
Stayed 1 night in Dec 2019
Response from Manoj on 19 Feb 2020
Dear Guest, Providing the highest level of hospitality is our number one priority and we sincerely apologise for falling short of meeting your expectations. We request you to write us back the details in order to investigate the matter. Once again, thank you for your feedback and we hope to serve you again whenever your travels bring you back to Jaipur.