Dear Guest, Greetings from Renest Jaipur Please accept my sincere gratitude for the detailed and specific feedback. It is always our endeavour to serve our guests in manner befitting our reputation and such feedback highlights areas of improvement that require our urgent attention and immediate corrective action. I regret to read that your experience with us was not a memorable one, due to numerous service shortfalls you experienced. Please do accept my sincere apologies for the same. I assure you that the same is not the usual experience we aim to deliver to our guests. I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest. I assure I am looking into the same and we will be taking the necessary corrective actions. I request you to treat this as a one off incident and look forward to the pleasure of welcoming you back in the near future. Thanks& Regards

At the outset, we would like to thank you for your detailed feedback. Please accept my sincere apologies for the inconvenience caused to you. we fully empathize with the situation you mentioned and we are truly sorry to have let you down. It is our commitment to make sure that every guest experience is an enjoyable one and we sincerely apologize that we failed you on this occasion. Rest assured that your feedback has been taken very seriously and shared with the respective teams to ensure the right measure are in place to prevent this from happening again. We would love for an opportunity to welcome you back whenever your travels bring you back to jaipur