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Reviews of Hyatt Regency Jaipur Mansarovar

4 out of 5
Hyatt Regency Jaipur Mansarovar
Iskcon Road, Mansarovar, Jaipur, Rajasthan

Reviews

9.6

Exceptional

Rating 10 - Excellent. 50 out of 61 reviews" "
Rating 8 - Good. 8 out of 61 reviews" "
Rating 6 - Okay. 2 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 0 out of 61 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

harleen, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Nikhil Gandhi on 25 Apr 2024
Dear Harleen,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Sukhjinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was great and excellent staff. The approach road to hotel pass through a run down locality with garbage along road sides was lots of dust and potholes.
Stayed 2 nights in Apr 2024
Response from Nikhil Gandhi on 10 Apr 2024
Dear Guest,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Ram

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely beautiful property
Stayed 3 nights in Apr 2024
Response from Nikhil Gandhi on 9 Apr 2024
Dear Ram,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

8/10 Good

Randal, New York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The physical property is spectacular. Like you’re staying in a palace. The common areas are clean and impressive. The room is modern and comfortable and geared to the traveler. The problem is the staff. Upon arrival you are not greeted, but met by uniform guards who confiscate your bags for screening. When we checked in the young woman must have been in training. She didn’t greet us, but asked for our passports and disappeared for 10 minutes. She sent us to our room without that key card jacket so we didn’t know our room. The restaurants have excellent food but the staff is off-putting. Our waiter unilaterally gave me a double cocktail - without asking - and when I saw it on the bill he said he decided to give me a double because I was a big guy. My son asked for ice cream and he said it wasn’t available, and pushed him to choose another desert, but when my bread pudding arrived it had a side of ice cream. The menu laughably offers lobster boullabaisse, but it was obviously bisque. Good bisque, but wrongly named. The salmon meunière did not have the classic French sauce but was on a bed of tomato coulis. When our room was cleaned we were left with two almost done rolls of toilet paper, and no new ones. We traveled for two weeks in India and stayed at the St. Regis in Mumbai and the Imperial in Delhi. Physically, the Hyatt Jaipur surpasses any of the others. But the amateurish service and simple mistakes like misnaming classic dishes, distracts from that.
Stayed 2 nights in Apr 2024
Response from Nikhil Gandhi on 12 Apr 2024
Dear Guest, Many thanks for taking the time to share your valuable feedback with us. We deeply regret that you had a less than satisfactory experience with us regarding the mentioned issues. Your feedback is precious to us and we are sure you will notice a perceptible difference during your next visit to our hotel. The feedback has been shared with the concerned team to take necessary action and avoid the recurrence of such incidents in the future.Assuring the best of our attention at all times. Stay Connected, Nikhil Gandhi General Manager

10/10 Excellent

Repinder

Stayed 2 nights in Mar 2024
Response from Nikhil Gandhi on 17 Apr 2024
Dear Repinder,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

6/10 Okay

Jaspal

Travelled with family
Liked: Cleanliness, amenities
Awesome architecture spoiled by noise (hotel made and customers) and poor choices of music
Stayed 2 nights in Mar 2024
Response from Nikhil Gandhi on 14 Mar 2024
Dear Jaspal,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Nagesh

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and Quiet
Stayed 1 night in Jan 2024
Response from Nikhil Gandhi on 2 Apr 2024
Dear Nagesh,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Asif, Hornchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. We had very good time with the hotel doing lots of activities and food stalls on the Christmas Day . They also had live band and the ambience was great. Highly recommended
Stayed 1 night in Dec 2023
Response from Nikhil Gandhi on 13 Feb 2024
Dear Asif, Thank you for taking the time to share your feedback with us. Glad to learn that you enjoyed the services and offerings extended by the team during your stay.We value our association with you and look forward to your continued patronage.Stay Connected, Nikhil Gandhi General Manager

8/10 Good

Bhavisha

Liked: Cleanliness, staff & service, property conditions & facilities
Property it self was very beautiful
Stayed 2 nights in Jan 2024
Response from Nikhil Gandhi on 13 Feb 2024
Dear Bhavisha,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Asif, Hornchurch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel , beautiful decor and great ambiance with excellent service but was located out of town and a area which is going through regeneration.
Stayed 1 night in Dec 2023
Response from Nikhil Gandhi on 13 Feb 2024
Dear Asif,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Jaydeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a magical experience staying at hyatt Jaipur.. right from checking in to checking out. Lakshit at checkout was very helpful. Restaurant was excellent, kids loved it. It was not too spicy, but very tasty. Pawan at the bar was very knowledgeable and really enjoyed what he was doing. The whole place seemed like a resort with waking up to flute over a cup of chai , and listening to Santoor during breakfast and Sitar in the evening NEGATIVE - minor housekeeping complaint it maybe very important for somefolks. The coffee and tea that was available in the room was never replinished. That includes the stirrer. Last day I avoided coffee as there was just one left with the same stirrer from previous 2 night. Tea was out and just left with 1 creamer. If Hyatt can get this right, it would be a near perfect stay.
Stayed 3 nights in Jan 2024
Response from Nikhil Gandhi on 13 Feb 2024
Dear Guest,It was wonderful to have you stay with us at Hyatt Regency Jaipur Mansarovar. Thank you for taking time to review us.We are happy to learn that we were able to meet your expectations regarding our product and services, giving us an immense satisfaction to see that you have enjoyed your time with us. Your feedback has been duly noted and you will notice a perceptible difference during your next visit. The team and I look forward to welcoming you back soon.Stay Connected, Nikhil Gandhi General Manager

8/10 Good

Robert

Stayed 2 nights in Dec 2023
Response from Nikhil Gandhi on 13 Feb 2024
Dear Robert,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

JASJEEV

Travelled with family
Super stay
Super hospitality!! Every staff is so polite and make your stay comfortable.
Stayed 3 nights in Dec 2023
Response from Nikhil Gandhi on 13 Feb 2024
Dear Jasjeev, Thank you for taking the time to share your feedback with us. Glad to learn that you enjoyed the services and offerings extended by the team during your stay.We value our association with you and look forward to your continued patronage.Stay Connected, Nikhil Gandhi General Manager

10/10 Excellent

Tejas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Nikhil Gandhi on 4 Jan 2024
Dear Tejas,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Amazing experience!!!
Stayed 3 nights in Nov 2023
Response from Nikhil Gandhi on 13 Feb 2024
Dear Mr. Saini,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

JOEMAR

Liked: Staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Simrit

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, spacious rooms.
Stayed 3 nights in Oct 2023
Response from Team Hyatt Regency Jaipur Mansarovar on 23 Oct 2023
Dear Guest,Thank you for taking out time to give us the rating. I hope you had a comfortable stay with us.Regards,Team Hyatt Regency Jaipur Mansarovar

10/10 Excellent

Shirley, Sunshine north

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and the property has its own beauty and glamour.
Stayed 1 night in Sep 2023
Response from Hyatt Regency Jaipur Mansarovar on 30 Sept 2023
Dear Guest,Greetings from Hyatt Regency Jaipur! Thank you for taking out time and sharing your stay experience with us. I am happy to learn that we were able to live up to your expectation in most of the attributes. Your ratings really mean a lot to us and this is how we in hospitality service keep our spirits high and continuously strive to provide seamless and intuitive service. We all look forward to welcoming you back soon.Regards,Team Hyatt Regency Jaipur!

10/10 Excellent

Dipesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here is easily one of the best hotel accommodations I’ve ever had. Congrats Hyatt Hotel Mansarovar!
Response from Hyatt Regency Jaipur Mansarovar on 30 Sept 2023
Dear Guest,Greetings from Hyatt Regency Jaipur Mansarovar! I am delighted to learn that you enjoyed your overall stay with us. We all look forward to welcoming you back at Hyatt Regency Jaipur Mansarovar. Regards,Team Hyatt Regency Jaipur!.

4/10 Poor

Shounak

Travelled with group
Disliked: Staff & service
Great location and beautiful property but horrible staff! Nobody knew anything about their assigned jobs. The reception staff does not help at all. Restaurant only had 2 drinks menu for a 50 table dining room.
Stayed 2 nights in Jul 2023
Response from Hyatt Regency Jaipur Mansarovar on 30 Sept 2023
Dear Guest, Many thanks for taking the time to share your feedback with us. We are sad to note that you had a less than satisfactory experience with us and regret the inconvenience caused to you. Assure you of our best attention at all times.RegardsTeam Hyatt Regency Jaipur Mansarovar

10/10 Excellent

Saraswathi

Stayed 2 nights in Aug 2023
Response from Hyatt Regency Jaipur Mansarovar on 30 Sept 2023
Dear Guest,Thank you for rating.Regards,Team Hyatt regency Jaipur Mansarovar

10/10 Excellent

Sujeeth, Holt

Stayed 1 night in Jul 2023
Response from Nikhil Gandhi on 4 Jan 2024
Dear Sujeeth,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Toshak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay and wonderful experience.
An amazing hotel with amazing staff. This hotel took 11 years to build and is stunning. The staff though are what made it special. From check-in to the check-out each and every member of the team were lovely, friendly and all round great. I highly recommend staying here. Its not to far from Jaipur center but you get the quite after a long day of sightseeing. Every meal at the hotel was outstanding and i do recommended trying the local Rajasthan food. I will be headed back again just to stay at this hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Swarna

Stayed 2 nights in Jul 2023
Response from Nikhil Gandhi on 4 Jan 2024
Dear Swarna,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the hotel!! Loved our rooms, the food, the family activities in the afternoon by the pool. The staff from the 2 restaurants was EXCELLENT!!! Two thumbs up!!!
Stayed 2 nights in Jun 2023
Response from Nikhil Gandhi on 4 Jan 2024
Dear Gustavo,We would like to thank you for taking the time to share your feedback with us. Glad to learn that we could make your stay a memorable one here with us and that you enjoyed the services and offerings extended by the team during your stay.We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil Gandhi General Manager

10/10 Excellent

Breena

Stayed 2 nights in Jul 2023
Response from Nikhil Gandhi on 4 Jan 2024
Dear Breena,Thank you for taking out time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Nikhil Gandhi on 4 Jan 2024
Dear Paul,Thank you for taking out time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Bhumika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice and luxurious stay. Staff was very friendly. Food options at the property’s restaurants were awesome. Our attendant Jeetandra at the restaurant was very friendly and caring. Overall a very nice experience. Definitely recommended.
Stayed 2 nights in Jun 2023
Response from Nikhil Gandhi on 4 Jan 2024
Dear Bhumika,We would like to thank you for taking the time to share your feedback with us. Glad to learn that we could make your stay a memorable one here with us and that you enjoyed the services and offerings extended by the team during your stay.We value our association with you and look forward to your continued patronage.Stay Connected, Nikhil Gandhi General Manager

10/10 Excellent

Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my best hotel experience. From the rose petal welcome, to the excellent service and amazing ambience. Thank you for creating the Jaipur culture into the stay!
Response from Nikhil Gandhi on 4 Jan 2024
Dear Guest, Thank you for taking the time to share your feedback with us. Glad to learn that you enjoyed the services and offerings extended by the team during your stay.We value our association with you and look forward to your continued patronage.Stay Connected, Nikhil GandhiGeneral Manager

10/10 Excellent

Rayman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, 3 day stay was perfect, staff are really helpful.
Stayed 3 nights in Apr 2023

10/10 Excellent

rajeev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with super courteous staff. Very nice breakfast!
Stayed 2 nights in Apr 2023
Response from Nikhil Gandhi on 4 Jan 2024
Dear Rajeev,Thank you for taking out time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Asha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Property
Beautiful property with lots of activities to do for children. It’s well maintained and staff is polite and attentive. I would absolutely stay again when I revisit Jaipur.
Stayed 1 night in Apr 2023

10/10 Excellent

Gurnam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a pleasant stay
Stayed 2 nights in Mar 2023

10/10 Excellent

Nairita

Stayed 1 night in Mar 2023

10/10 Excellent

Varinder

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We loved this hotel! Amazing!!
Stayed 2 nights in Mar 2023
Response from Nikhil Gandhi on 4 Jan 2024
Dear Varinder,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

8/10 Good

Mohammad

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The overall property is well design and facility is good
Stayed 3 nights in Feb 2023
Response from Nikhil Gandhi on 4 Jan 2024
Dear Guest,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

6/10 Okay

Tanuj

Stayed 2 nights in Mar 2023
Response from Nikhil Gandhi on 4 Jan 2024
Dear Tanuj,Thank you for taking out time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Sukhjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2023
Response from Nikhil Gandhi on 4 Jan 2024
Dear Sukhjit,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Raman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Nikhil Gandhi on 4 Jan 2024
Dear Raman,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Neeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service throughout the hotel. Everyone is super helpful and friendly. Rooms are very clean, food is decent and breakfast was great too.
Response from Nikhil Gandhi on 4 Jan 2024
Dear Neeta,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Navdeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay , staff was helpful and friendly. Room were spacious and beds weee very comfy!
Stayed 2 nights in Nov 2022
Response from Nikhil Gandhi on 26 Dec 2022
Dear Valued Guest, Greetings from Hyatt Regency Jaipur Mansarovar!I am delighted to learn that you enjoyed your overall stay with us. We all look forward to welcoming you back at Hyatt Regency Jaipur Mansarovar.Sincerely,Nikhil GandhiGeneral Manager

10/10 Excellent

Anil

Stayed 3 nights in Nov 2022
Response from Nikhil Gandhi on 26 Dec 2022
Dear Valued Guest, Greetings from Hyatt Regency Jaipur Mansarovar!It was a pleasure to have you stay here and we all look forward to welcoming you back at Hyatt Regency Jaipur Mansarovar.Sincerely,Nikhil GandhiGeneral Manager

10/10 Excellent

Snehal

Stayed 4 nights in Nov 2022
Response from Nikhil Gandhi on 4 Jan 2024
Dear Snehal,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Kiran

Stayed 4 nights in Oct 2022
Response from Nikhil Gandhi on 26 Dec 2022
Dear Valued Guest, Greetings from Hyatt Regency Jaipur Mansarovar!It was a pleasure to have you stay here and we all look forward to welcoming you back at Hyatt Regency Jaipur Mansarovar.Sincerely,Nikhil GandhiGeneral Manager

10/10 Excellent

manjot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was very comfortable. The staff is very courteous and helpful. The ambience and the food especially the breakfast was great.
Stayed 2 nights in Oct 2022
Response from Nikhil Gandhi on 26 Dec 2022
Dear Valued Guest, Thank you for taking out time and sharing your experience with us.I am delighted to learn that you enjoyed your overall stay with us, and we all look forward to welcoming you back at Hyatt Regency Jaipur.Sincerely, Nikhil Gandhi General Manager

10/10 Excellent

Vaibhav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant place.
The stay was very nice. The staff took care and organized a cake for my son on his birthday and also upgraded a room.
Stayed 3 nights in Oct 2022
Response from Nikhil Gandhi on 26 Dec 2022
Dear Valued Guest, Thank you for taking out time and sharing your experience with us.I am delighted to learn that you enjoyed your overall stay with us, and we all look forward to welcoming you back at Hyatt Regency Jaipur.Sincerely, Nikhil Gandhi General Manager

10/10 Excellent

Ramya

Stayed 1 night in Aug 2022
Response from Nikhil Gandhi on 26 Dec 2022
Dear Valued Guest, Greetings from Hyatt Regency Jaipur Mansarovar!It was a pleasure to have you stay here and we all look forward to welcoming you back at Hyatt Regency Jaipur Mansarovar.Sincerely,Nikhil GandhiGeneral Manager

10/10 Excellent

Ramya

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property with excellent service by the hotel staff. Rooms, public area to breakfast was perfect. Wifi was slow. Location is a bit further out of the tourist area, which I appreciate as I enjoyed the quite after all day of tours.
Stayed 3 nights in Jul 2022
Response from Nikhil Gandhi on 26 Dec 2022
Dear Valued Guest, Thank you for taking out time and sharing your stay experience with us.I am delighted to learn that you enjoyed your overall stay with us and that we were able to exceed expectations across the services experienced by you during your stay with us.I have shared your ratings with the entire team and this is indeed encouraging and motivating for them.We all look forward to welcoming you back at Hyatt Regency Jaipur.Sincerely, Nikhil Gandhi General Manager

8/10 Good

Anne-Sophie

Stayed 2 nights in Mar 2024
Response from Nikhil Gandhi on 17 Apr 2024
Dear Anne,Thank you for taking the time to review us. We value our association with you and look forward to your continued patronage.Stay Connected,Nikhil GandhiGeneral Manager

10/10 Excellent

Seiichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントその他スタッフ全ての方々の対応が 非常に良く、大変満足の出来る滞在でした。 またここのマッサージは最高です。
Stayed 2 nights in Jan 2024
Response from Nikhil Gandhi on 13 Feb 2024
Dear Seiichi, Thank you for taking the time to share your feedback with us. Glad to learn that you enjoyed the services and offerings extended by the team during your stay.We value our association with you and look forward to your continued patronage.Stay Connected, Nikhil Gandhi General Manager