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Reviews of Hotel Vrisa

4 out of 5
Hotel Vrisa
12, Airport plaza, Durgapura, Tonk Road, Jaipur, Rajasthan

Reviews

6.4
Rating 10 - Excellent. 3 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 4 out of 19 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Deepak

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is mainly used for weddings, They ll ask you to do breakfast with in a family function which they are hosting with in the hotel, also they ll move you to their 6th floor which has worst room, no hot running water, water pressure is super low, dirty sheets, sofas, broken chairs , plz be aware before booking this property
Stayed 1 night in Apr 2021
Response from Neha Sharda on 28 Apr 2021
Dear Guest, Namaskar!!! Thank you for your time to write this review.We apologise for this bad experience.We are very disappointed that our housekeeping and room service staff didn't meet your expectations.Your remarks are well noted and we will make every effort to remove all shortcomings as soon as possible. As you know hard times are going on and we have to work with limited staff. We will try to make the next time to be more than expected. Thanks & rgds

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
overall management was really very poor - the sheets, sofas , chairs with in the rooms were very dirty , broken and old, the matters and sheets on the bad had many wholes
Stayed 1 night in Apr 2021
Response from Neha Sharda on 28 Apr 2021
Dear Guest, Namaskar!!! Thank you for your time to write this review.We apologise for this bad experience.We are very disappointed that our housekeeping and room service staff didn't meet your expectations.Your remarks are well noted and we will make every effort to remove all shortcomings as soon as possible. As you know hard times are going on and we have to work with limited staff. We will try to make the next time to be more than expected. Thanks & rgds

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I have booked my room including breakfast but breakfast was not provided to me and hotel staff said we have not received any food voucher and i paid for my breakfast.
Stayed 1 night in Feb 2019
Response from Neha Sharda on 9 Feb 2019
Dear Guest, Namaskar!!! Sorry for the inconvenience. There was some misunderstanding .We apologize on behalf of our Front Office team.Our is a hospitality business. There is always chance of improvement.We shall be glad to welcome you on board again given a chance to do so. Thanks & rgds

6/10 Okay

G!

Liked: Staff & service
Disliked: Cleanliness
Staff was good, easy check in check out. But the room smelled like curry. Stains on the comforter and linnen didn't seem to be clean. The location is near airport which was good. Overall its an average hotel.
Stayed 1 night in May 2018
Response from Neha Sharda on 16 May 2018
Dear Guest, Thank you for appreciation& Sorry for the inconvenience . Will try to maintain the services and deliver the same in future too. We shall be glad to welcome you on board again.

6/10 Okay

RALPH

Liked: Staff & service, room comfort
Overnight at the Vrisa
Just an overnight stay close to the airport in Jaipur. A well priced travellers hotel.
Stayed 1 night in Mar 2018
Response from Neha Sharda on 12 Mar 2018
Dear Guest, Thank you for appreciation . Will try to maintain the services and deliver the same in future too. We shall be glad to welcome you on board again.

4/10 Poor

sahar, brooklyn, ny

Disliked: Cleanliness, property conditions & facilities, room comfort
ok hotel
window was facing construction , ants in the bathroom, carpets are old/moldy, no cable on tv, food was not good. wish i booked a diff hotel. hotel very out of the way.
Stayed 1 night in Jan 2018
Response from Neha Sharda on 27 Jan 2018
Dear Guest, Namaskar!!! Sorry for the inconvenience.Our is a hospitality business and there is always a chance of improvement. We will try to improve the services and deliver the same in future too. We shall be glad to welcome you on board again, given a chance to do so. Thanks & rgds

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel in Jaipur near the aiirport.
Stayed one night for an early morning flight and ate in hotel restaurant, which was good.
Stayed 1 night in Oct 2017
Response from Neha Sharda on 14 Nov 2017
Dear Guest , Namaskar!!! Thank you for your appreciation and sorry for the inconvenience caused .We shall be glad to welcome you on board again, given a chance to do so. Thanks & rgds

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay before a flight
We stayed only one night but it was nice. Check-in was quick and the staff greeted us with drinks. There are a lot of hotels nearby as well as some restaurants so lots of places to eat. Room was clean and spacious. The washrooms are very clean. We did not have hot water in the shower...more lukewarm temperature. There is a complementary breakfast that was average in quality. There is a shuttle to the airport but it is an extra charge. Overall, a pleasant experience.
Response from Reservation Manager on 28 Jan 2017
Dear Sir/Ma'am, greetings!!! We thank you for your review. Your review will help us to take immediate corrective steps to improve upon the services you have mentioned.... Will try to improve , please give us a chance to serve you with our hospitality again. regards

2/10 Terrible

upset guest, H

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
no internet
No fucntionality internet. Drops out every few minutes and depending on location inside hotel. Nightmare. Staff not trained to assist you, do their best to pass the buck and no more
Response from Manager on 4 Nov 2016
Dear Guest, Namaskar!!! Sorry for the inconvenience caused. There was some technical issue going which took some time to get it resolved.Will definately try to improve the services.We shall be glad to welcome you on board again.

8/10 Good

Jatin

Liked: Staff & service, property conditions & facilities, room comfort
Response from manager on 20 Jul 2016
Dear Sir, Namaskar From Hotel Vrisa!!! Thank you for your valuable comments. comments such as these always encourage us to provide you best services. Hope to serve you again,given a chance to do so. Rgds Hotel vrisa

4/10 Poor

R & J Co, UK, INDIA

Disliked: Cleanliness, staff & service, room comfort
Hotel over charged for facilities provide
Manger of hotel Sanjay was always trying to over charge make commission for money exchange then for hire of a car some cases £10 commission for his daily duty. Do not be fooled all desk staff are connected once one was caught out they send another front man. All facilities ask for is okayed by a higher member of staff. If you do not pay their commission for their daily duty already paid for when you book the hotel any facilities are restricted. Internet kept going off when asked they kept saying it went down. Ask to you business office even that internet was restriced. Other hotel near by with pool and suna cheaper than VIRISA. Every thing over charged, fake or does not work.
Response from Management, Hotel vrisa on 18 Nov 2016
Dear Sir/Mam, We extremely regret for the incident. Mr Sanjay was indulged in such activities and has now been sacked for the same. the case of internet was technical fault based sir. We extremely regret for the tech flaw from our side. We would request you to visit us again and give us a chance to make over our earlier shortcomings.

10/10 Excellent

Hannu, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly great hotel and excellent value for money!
Vrisa is located next to Radisson and Marriot hotels, and while it does not have the 5-star hotel facilities it is top notch in the mid-range hotels. Room and facilities were clean to western standards and the service was good and staff was not creepy as can happen sometimes in Indian hotels. The only downside is lack of western breakfast and non-veg options. I would stay here again.
Response from manager on 25 Jun 2016
Dear Sir, Thanks for appreciating our cleanliness and facilities. We try to customise our services as per guests demands. Ours is a pure veg hotel. but we try to serve veg western breakfast like toast, eggless muffins, coffee etc. We would drive out more veg western options in future. regards Management

10/10 Excellent

Dheerendra, Roorkee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit
nice to stay with good return on price
Response from manager on 8 Aug 2015
Dear Sir, Namaskar from Hotel Vrisa !!! Thank you for your valuable comments.Comments such as these always encourage us in enhancing our efforts to provide you best hospitality and services.It was indeed a pleasure serving you. Looking forward to serve you again if given a chance to do so. Warm Regards, Hotel Vrisa

8/10 Good

Sandeep, Delhi

Liked: Cleanliness, staff & service, room comfort
Nice hotel, good location.
Good hotel but lacks facilities other than the basic room and food. No bar as of now, no indoor recreation area, does not have a convenient car parking / cleaning arrangement.
Response from Manager on 6 Mar 2015
Dear Sir, Namaskar!! Thanks for your positive response.We look forward to serve you given an opportunity to do so.. Thanks and regards HOTEL VRISA

8/10 Good

vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from manager on 28 Feb 2015
Dear Sir, Namaskar!! Thanks for your positive response.We look forward to serve you given an opportunity to do so.. Thanks and regards HOTEL VRISA

8/10 Good

Carey, Kingston, Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money.
I was there as a fireign tourist and had been concerned about rhe language barrier. Staff had excellent command if Eng,ush and heloed to arrange cabs and everything for me. While everyone was really helpful, I must mention Om Prakash. Th entire staff was hellful and knowledgeable. I also left behind my personal shampoo and conditioner and it was brought diwn to me while I was cgecking out. I would recommend this hotel to bith business and leisure travellers.
Response from Manager on 7 Mar 2015
Dear Sir, Namaskar!! Thanks for your positive response.We look forward to serve you given an opportunity to do so.. Thanks and regards HOTEL VRISA

10/10 Excellent

John, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel, polite staff, good food.
Great new hotel close to the Airport and not too far from shopping mall. The F&B Manager Mr. Hariom Gautam, the Bar Manager and the lady Receptionist gave us a VIP treatment.
Response from manager on 20 Mar 2016
Dear Sir, Namaskar From Hotel Vrisa!!! Thank you for your valuable comments. comments such as these always encourage us to provide you best services. Hope to serve you again,given a chance to do so. Rgds Hotel vrisa

8/10 Good

ZHEN LING, 中国南京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
斋普尔机场的酒店
这个酒店位于斋普尔机场1.9公里，方便区机场。但是周围环境差，四边是工地，工地上许多平民搭建的棚子。不过，如果不出去，酒店内部还是干净的。有wifi。
Response from manager on 28 Feb 2015
Dear Sir, Namaskar!! Thanks for your positive response.We look forward to serve you given an opportunity to do so.. Thanks and regards HOTEL VRISA