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Reviews of Hotel Metro Inn

3 out of 5
Hotel Metro Inn
Plot No 9 Fateh Singh Marke, t Opp Rajputana Sheraton Railway Station, Jaipur, Rajasthan

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grossly unclean. Avoid !
Rooms were filthy. Sheets were stained and disgusting. Absolutely horrific.
Stayed 1 night in Oct 2021

4/10 Poor

BEAT

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
WiFi unreliable
Front desk manager nice and attentive, however overlooks key hospitality issues, such as bathroom cleanliness. The door frame was covered with thick black dust, next to bed floor dirty and clearly not cleaned in weeks. Internet is fast, but poorly managed and not repaired when failing. Roof restaurant seems to have made me sick. Curd diluted with water didn't taste right.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was pleasant stay and services are excellent Must visit
Stayed 1 night in May 2019
Response from sanjay on 29 Jun 2019
Dear guest, thank you for taking out the time to share your experience. Com. We are glad to read that you had a good holiday experience at our Hotel. We are extremely delighted to hear that our efforts have been so well appreciated. The entire team extends their gratitude for your remarkable appreciation and assures you of delivering their unsurpassed hospitality always. Please do plan another holiday with us. My team and I look forward to welcome you back soon again

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place; helpful staff; excellent value
A pleasure staying here. It’s a great location only a few minutes’ walk to train station or metro stop. Close to the Pink City, restaurants and more. My deluxe room had upscale decor including natural wooden doors/wall paneling/cabinets in room; marble flooring and bathroom walls, strong fan and AC, bright lighting. Comfy bed. Fast wifi. Everything clean and well-maintained; daily housekeeping. Some rooms on upper floors offer gorgeous views. Tuktuks at hand. Friendly reception. When I had trouble calling my bank to unblock a credit card, a staffer took me to the manager who made the crucial call on his phone (at no charge.) Highly recommended.
Stayed 3 nights in Mar 2019
Response from Imran Khan on 29 Mar 2019
Dear guest, thank you for taking out the time to share your experience on expedia. Com. We are glad to read that you had a good holiday experience at our Hotel. We are extremely delighted to hear that our efforts have been so well appreciated. The entire team extends their gratitude for your remarkable appreciation and assures you of delivering their unsurpassed hospitality always. Please do plan another holiday with us. My team and I look forward to welcome you back soon again

10/10 Excellent

Preecha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near railway station.
You get what you paid.I like this hotel it suit for me to my trip plan It near Jaipur railway station. The front deck (may be the owner very welcome. The room very spacious.Overall I like it.
Stayed 2 nights in Jun 2019
Response from Sanjay on 2 Nov 2021
Dear guest, thank you for taking out the time to share your feedback. We are glad to read that you had a good experience at our hotel. We are extremely delighted to hear that our efforts have been so well appreciated. The entire team extends their gratitude for your remarkable appreciation and assures you of delivering their unsurpassed hospitality always. My team and i look forward to welcome you back soon again. Team metro inn