Outdoor pool
Check availability

Reviews of Hotel Gandharva - A Green Hotel

3 out of 5
Hotel Gandharva - A Green Hotel
Station Road, Near Reserve Police Lines, Jaipur, Rajasthan

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 3 out of 25 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clear rooms and washrooms nd pool. Also good food and service
Stayed 1 night in Jul 2019
Response from fom on 22 Jul 2019
Dear Guest, Greetings from Hotel Gandharva by peppermint jaipur , It is a pleasure to read your review, thanks a lot for giving your precious time in writing a review for us. Team Hotel Gandharva by peppermint wishes you healthy, happy & successful journey of life and at the same time willing to serve you again on your next Jaipur visit.

8/10 Good

Giulia, Australia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Live music was a nice touch. Pool was refreshing. Staff were helpful. Good location. New and fresh. Good value.
Stayed 1 night in May 2019
Response from GM on 30 May 2019
Thanks for your positive feedback

6/10 Okay

Luke

Very Average with good pool area
Very Ok place. Reasonable price, few problems with room, facilities and noise issues. Location bit run down but central enough. Food quality good but breakfast area in serious need of revamping and cleaning, very bad. Pool area, didn’t use but looked nice. Has potential to be much better.
Stayed 3 nights in Mar 2019
Response from fom on 8 Mar 2019
Dear Sir , Greetings of the day !!!!! Thanks for your feedback sure we will improve our services as per your feedback.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small rooms, dirty towels and sheets, terrible food, bad service
Stayed 2 nights in Dec 2018
Response from fom on 31 Jan 2019
Dear Guest , Thanks for your feedback , we will improve as per your feedback.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms not clean and unsanitary....
Tries to be swanky but the cleanliness of the hotel is very poor. Walls in room were marked up and extremely dirty. There was garbage left in the room and not cleaned up upon check in. Also, underneath the bed was very dirty and dusty. Service was decent minus the lack of concern when we explained that the room was dirty. No one was sent up to the room to collect the garbage that was left till the next day when we complained again. Location isnt the best. Located in a congested area. I would not stay here again due to the uncleanliness.
Stayed 3 nights in Feb 2018
Response from GM on 10 Mar 2018
Dear Sir , Greetings of the day !!!! Thanks for your feedback . sorry for inconvenience . we will improve as per your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Dear Guest , Greetings of the day !!!! Thanks for your positive review..

8/10 Good

Verified traveller

Liked: Staff & service
Good Hotel Near Market & Station
Rooms are small comparing to pictures shown in gallery. Variety is very very limited in breakfast.
Response from GM on 27 Oct 2017
Dear Mr Soni, Thank you very much for choosing Gandharva By Peppermint ,Jaipur during your visit to Jaipur and also for sparing time to share your experience . We will improve for next time. We also thank you for your wonderful words of appreciation of our services. We believe that people make a hotel special, giving it heart and soul. Guests such as yourself are the true inspiration behind our philosophy towards hospitality and our effort remains to continuously engage in guest satisfaction and service excellence.

8/10 Good

Jagdish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything except surrounding s (outside road etc) was Excellent , Thanks
Dear Guest , Greetings of the day !!!!!!!!! Thanks for your positive feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near by the station neat ,clean.
Hotel is a new structure , staff is very friendly. Food was awaome.
Response from GM on 27 Oct 2017
Dear Guest, Thank you very much for choosing Gandharva By Peppermint ,Jaipur during your visit to Jaipur and also for sparing time to share your experience . We also thank you for your wonderful words of appreciation of our services. We believe that people make a hotel special, giving it heart and soul. Guests such as yourself are the true inspiration behind our philosophy towards hospitality and our effort remains to continuously engage in guest satisfaction and service excellence.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very poor condition & service
The rooms are extremely small. The room door of the room didn't lock. There is no F&B service post 10:30 pm, not even a limited menu. No mini bar/refrigerator in the room. Electric kettle was broken. The bath room/shower area doesn't even have a place to keep a soap/shampoo. Noisy neighborhood.
Dear Guest , Greetings of the day !!!!!! Thanks for your review and i will check with my team it will not happen again. sorry for inconvenience.

8/10 Good

Pika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel however transportation was not set rate
I really enjoyed our stay at the hotel, however I didn't realize until afterwards that the pricing for taxi rides were negotiable. I was little upset after a few rides to realize that each arrange taxi ride made from the hotel was negotiable and not a set rate, I wish they would have told us so that we could have bargained for a lesser transportation ride. Overall, the hotel was nice, clean, breakfast daily. The location was in a very busy area, by the metro and 15-20 minutes from Jaipur City Palace (Although I recommend getting a ride there bc there's just so much traffic).
Response from manager on 7 Jan 2017
Dear Guest !!!!!!! Thank for feed back in IGBC Gold rates green interior project. i wil check with travel desk perosn , we have very reasonable price and price rates card kept at reception he ca not charge high.

10/10 Excellent

Raghavendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel.
Traveled with my parents, wife and 3 year old. Pleasantly surprised with the hotel and the services they offered. Loved the free airport pickup. The rooms were good size for raising after a long day sightseeing. The restaurant had really good food. The breakfast was amazing and had a lot of variety. Dinner was really tasty so much that we had food at the hotel except for one day. The hotel was well maintained and the staff were very helpful. Loved the hotel and the services they offered. Especially Jitender their in-house travel agent was awesome.
Dear Guest, Thank you very much for choosing Gandharva By Peppermint ,Jaipur during your visit to Jaipur and also for sparing time to share your experience . We also thank you for your wonderful words of appreciation of our services. We believe that people make a hotel special, giving it heart and soul. Guests such as yourself are the true inspiration behind our philosophy towards hospitality and our effort remains to continuously engage in guest satisfaction and service excellence.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Group travellers booked in hotel in large numbers.
These travelers could be highly indisciplined and most un hygenic. If you are in bad luck you can end up in this nightmare. Hotel staff is accomodative and request in advance so that you would not bump in to these group travelers for breakfast room stay etc. Travel desk is excellent. Front desk staff very good. House keeping of room very good.
Response from manager on 27 Oct 2017
Dear Guest , Greetings of the Day !!!!!! thanks for your feed back , i will check with my team and i will improve more and its not happen again..

6/10 Okay

lucy, p

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nothing special
This hotel was neat and clean(although with shoes off the floor felt very gritty) but it had nothing exciting about it. We got the impression that this hotel is catered for business men and indians rather than tourists.... which is fine- we just wish we knew that previously! The staff were neither welcoming or rude- which is a shame... took a long time to get things done... the location is not very attractive but it is very close to the old city- within walking distance which is ideal! Although no places to eat close by- we got a ride every night for somewhere to eat. The hotel is on a very busy road so it is noisy until late at night and you can hear EVERYTHING that is happening in the corridor/other rooms- making it very noisy overnight..... so i guess it depends on what you want out of jaipur!
Response from manager on 27 Oct 2017
Dear Guest , Greetings of the day !!!!!! I will check with my team and improve more facility as per your feedback.

2/10 Terrible

Lokesh, terrible location

Disliked: Cleanliness, staff & service, room comfort
very terrible weekend was there
no professional, no cooperation among the employees, food price was too much expensive but the quality was terrible
Dear Guest , Greetings of the Day !!!!!! thanks for your feed back , i will check with my team and i will improve more and its not happen again..

10/10 Excellent

FMcP, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice new hotel
Clean comfortable rooms, great shower, all the sites a short tuk tuk ride away Great hotel to stay in. Our only complaint was there was always someone hanging around waiting for a tip, to the stage it made us feel uncomfortable. If the service is good then you will get tips.
Response from manager on 27 Oct 2017
Dear Guest , Greetings of the day !!!!!! Thanks for your positive feedback.

8/10 Good

Nuno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good first hotel for Indian experience
This was my first hotel during my short trip to India. We chose this because it was relatively well located (walking distance to the historical city center) and the previous favorable reviews. The staff was friendly, although many had a limited English communications skills. The rooms had a decent size and were in relatively good condition (some items were a bit old, but still clean). The restaurant served decent food for a very good price, although the breakfast had a lot more indian-style choices than the continental breakfast that I'm used to. Still, a good choice and I would repeat the stay.
Stayed 1 night in Nov 2019
Response from GM on 28 Nov 2019
Dear Guest, Greetings from Hotel Gandharva by peppermint jaipur , It is a pleasure to read your review, thanks a lot for giving your precious time in writing a review for us. Team Hotel Gandharva by peppermint wishes you healthy, happy & successful journey of life and at the same time willing to serve you again on your next Jaipur visit.

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aanrader
Mooi en schoon hotel. behulpzaam personeel en lekker eten
Stayed 2 nights in May 2018
Response from fom on 17 May 2018
Dear Guest , Thanks for your positive feedback.

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi en goed hotel
Fantastisch hotel.Goede lokatie.Erg behulpzaam personeel en lekker eten. Alles is goed schoon en word elke dag schoongemaakt.Dit hotel is een echte aanrader.Als er iets is staan ze meteen voor je klaar.Zwembad ook mooi en erg schoon. Voor ons een dikke 10
Stayed 4 nights in May 2018
Response from fom on 17 May 2018
Dear Guest , Thanks for your positive feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠近捷運站到景點方便hotel
不大但該有的都俱備,有室外游泳池,免費機場接送, 乾淨舒適,服務人員親切,只是如同印度其他地方飛砂嚴重 飯店room service反應迅速且不另加額外費用, hotel 用餐選擇多且價格比外面餐館便宜
Stayed 1 night in Mar 2018
Response from GM on 11 Apr 2018
Dear Guest , Thanks for your positive feedback.

6/10 Okay

ARUNLAK

Liked: Room comfort
Response from GM on 11 Apr 2018
Dear Guest , Thanks for your feedback .

8/10 Good

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Уютная гостиница в Джайпуре
Гостиница Hotel Gandharva By Peppermint оставила приятные впечатления. В стоимость номера был включен бесплатный трансфер из аэропорта. Нас встретили (хотя рейс был задержан) и с комфортом доставили в гостиницу. Персонал в гостинице - приветливый. Номер - небольшой, но очень уютный. При заезде не было холодильника, мы его попросили вечером, и его принесли уже в 8 утра. Из окна открывался вид на внутренний дворик с бассейном. Завтраки и ужины были очень вкусные (их можно было заказывать в номер). Гостиница находится в 30 минутах пешком от ЖД вокзала.
Response from GM on 11 Apr 2018
Dear Guest , Thanks for your feedback .we will improve more.

2/10 Terrible

딸기향기, 향

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
비추
인도 자체 비추..덥고 지저분하고 사람들 바가지 불친절..공항직원마저 불친절ㅡㅡㅡ입장료는 자국인의 몇십배ㅡㅡ 정말 이건 아닌듯..
Stayed 2 nights in Aug 2017
Response from manager on 27 Oct 2017
Dear Guest , Thanks for your feedback .we are sorry you were unhappy .we will check with our team and improve.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
standard international
hotel tb au niveau des standards internationaux. service impeccable. dommage: la piscine était fermée et l'anglais est moyennement parlé mais ça pouvait aller.
Dear Guest , Thank you very much for choosing Gandharva By Peppermint ,Jaipur during your visit to Jaipur and also for sparing time to share your experience . We have both type of room you can choose at time of c-in..next time it will not happen.We also thank you for your wonderful words of appreciation of our services. We believe that people make a hotel special, giving it heart and soul. Guests such as yourself are the true inspiration behind our philosophy towards hospitality and our effort remains to continuously engage in guest satisfaction and service excellence

10/10 Excellent

M.Y, osaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バスターミナルに近いホテル
バスターミナルまで歩いて行ける距離にあり、交通の便は良いです。また、ホテルは空調もしっかりと効き、快適に過ごせました。空港での無料のピックアップサービスがありがたかったです。
Response from manager on 27 Oct 2017
Dear Guest , Thanks for positive feedback.