Jawahar Lal Nehru Marg, Within the Premises of Clarks Amer, Jaipur, Rajasthan
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 3 reviews" "
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews" "
6 - Okay
0
Rating 4 - Poor. 2 out of 3 reviews" "
4 - Poor
2
Rating 2 - Terrible. 0 out of 3 reviews" "
2 - Terrible
0
6.0/10
Cleanliness
6.8/10
Staff & service
7.4/10
Property conditions & facilities
Reviews
4/10 Poor
Palak
Travelled with group
24 Jan 2021
Disliked: Staff & service
They charged me compulsory fir gala dinner. And other guests did not pay for it. They are a fraud.
The hotel staff was really polite and helpful. Loved our stay with Brijnest.
The only thing that can be improved is their buffet spread, the menu across days was quite similar and hence got monotonous.
My stay was not good at all... TV was not working as TATA sky was not recharged..hot water was not available at night hours.. bathroom drain was not working properly..the electric kettle cover was broken and burnt smell was observed.. dirty cushions were kept on the double bed.. the bedsheet was ripped off from the center portion..table and telephone were covered with dust... In short.. there was no room preparation from the staff however they tried to resolve some problems... But at such cost..i would recommend not to book this hotel...
Aditya
Stayed 1 night in Dec 2020
Response from Anand on 29 Dec 2020
Dear Guest,
Thank you for your feedback.
We are very grateful for your note complimenting the services and facilities of our hotel.
Positive feedback from our guests is always a strong motivation to all of us & we continuously endeavour provide a high level of services to our guests. I assure you that me, and my team will continuously work to improve on the same.
I look forward to welcome you back soon on your next visit to Jaipur and assure you of our best services and attention at all times.
Warm regards
Anand Kumar Tripathi
Operation Manager
om.brijnest@brijrama.com