The establishment was pleasant, although we encountered the need to contact security and await their arrival to unlock the door and grant us access to our room every time we left the room. On several occasions, we found ourselves patiently waiting by the door for a duration of approximately 10 to 15 minutes. Notably, my pregnant wife experienced an incident during our stay. Consequently, upon our departure, we approached the manager and inquired about any potential resolutions or accommodations they could offer us to compensate for the inconvenience. The manager duly recorded our information, yet it has been six days since then, and we have yet to receive any communication or updates regarding our situation.