Needs to be updated which was expected. English is not easily understood, but knew that as well, and managed with limited Spanish. The room: door stop near the toilet was an invitation to toe stubbing, balcony uncovered and unusable with only 2 cheap plastic chairs. While rooms were cleaned efficiently, one day we only received one towel, and another day somebody came and took the towels at 9am, and no replacements until late afternoon. Two bottles of water are in the room, a note on the bottles state that if you want more than the two provided, you will need to pay. In terms of restaurants, there is a limited snack bar, and a buffet. The buffet is closed 11:30 - 1 pm, and 4-7. No food available anywhere between 11:30 - 12:30. No food permitted out of restaurants, so forget about eating at your palapa. I saw birds eating the uncovered food in the buffet. Effort needs to be made to prevent this. Open air disco will keep you awake until after 2am. At every all-inclusive we have been at, at check-out if catching a later flight, you could still use the resort facilities. That is not the case here. We checked out just before noon, and were only permitted to wait in the lobby. This was a problem, as we had not yet eaten that day, and were expecting to grab a bite from the snack bar when it opened at 12:30 prior to leaving at 1pm. I had also not eaten at all the day before due to a stomach ailment. When we explained we had not eaten, the clerk just pointed at the checkout sign.