The property was acceptable but I am unhappy with the transportation services provided.
I traveled with my friend and myself, both young women. Of course, we did everything we could to make sure we were safe in a different country. The hotel is associated with AGI tours, who we booked transportation services with. We read the email that contained things to look out for to make sure we were safe and not taken advantage of and it said to never accept help from anyone that wasn’t wearing an AGI shirt or had an AGI sign (in regards to the transport services booked). On the day of our departure, the men that greeted us had no AGI logo on anything they had with them. They also said they had upgraded us to a private yacht instead of the public ferry. This of course raised red flags and I decided to decline the offer to be “upgraded”. After much back and forth, they provided us with the original ferry tickets and drive us there. They also told us we would be late and potentially miss our flight if we did not take the private ferry.
The public ferry was fine and we got to our destination safely, and on time for our flight. I called the manager of AGI and requested that whoever picks us up has an AGI logo or gear oh them, as ensured in the email. The person that picked us up was rude and did not look at us or speak to us, and made us load our own bags into the van. (this is not typical of services offered). i have no more space to leave more but i am unhappy with the services.