Breakfast, lunch, dinner served; French cuisine

Reviews of Kyriad Direct Lyon Sud - Chasse Sur Rhône

2 out of 5
Kyriad Direct Lyon Sud - Chasse Sur Rhône
Zone De Charnevaux Rue Pasteur, Chasse-sur-Rhone, Isere

Reviews

6.8
Rating 10 - Excellent. 62 out of 373 reviews" "
Rating 8 - Good. 120 out of 373 reviews" "
Rating 6 - Okay. 113 out of 373 reviews" "
Rating 4 - Poor. 57 out of 373 reviews" "
Rating 2 - Terrible. 21 out of 373 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Ole Greger

Stayed 1 night in Apr 2019

8/10 Good

Ulrich

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Good budget hotel in industrial area. Room needs refurbishing badly, especially the bathroom which had dirty tiles and pipe cladding falling off. Will use again due to its location to the motorway but for only that reason.
Stayed 1 night in Mar 2019

8/10 Good

hipskier, London

Liked: Cleanliness, staff & service
Good value for money
Does what it says

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good enough
Good hotel, not too fancy and not too bad.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location for Lyon, not expensive.

4/10 Poor

Steven D.

Liked: Cleanliness
Disliked: Staff & service
Ok for one night
The hotel was okay for the money although we had booked a triple room which was too small for the number of people. There was only one free socket in the room. We ate at the restaurant next door and the service was very slow- we waited almost an hour for our food! When it came it was okay but not great. Would not go back!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor experience
The hotel needs refurbishing badly .The evening mealtime staff were not very helpful and could not speak English witch made things difficult, the food was badly cooked, the complaint we made was not registered. The morning staff were much more helpful and friendly, he apologised and suggested we make you aware of our complaint and overall disappointment with our stay at this hotel. We have frequently stayed at other campanile hotels in our travels and had excellent experiences. HOPE THIS IS A ONE OFF.

4/10 Poor

Neil, Nottingham UK

Disliked: Property conditions & facilities, room comfort
Not very good
Expected more from a Campanile. Room was shabby and not very well cleaned. Bathroom was OK and bed was comfortable but room just very basic looking - felt like I was back to my student days.Did not have breakfast - thought it was far too expensive. Even the location was not easy to find - looked easy but motorway junction going south was easy to miss. Don't expect to go into Lyon from here - it's miles away - go to Vienne instead. But perhaps more honestly - don't stay here, find somewhere else.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a sleep and go
Difficult to confirm a late check in. Late staff were friendly and helpful, but gave wrong info for breakfast times so we had to go without.

6/10 Okay

J.S.

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyon__A good experience
After a poor experience in another Campanile this was a most pleasing visit.The food was excellent,the staff helpful and we will use it again.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel fonctionnel
Hôtel correspondant au prix.ou l'on retrouve un accueil chaleureux et un équipement fonctionnel suffisant Il faisait un peu frais.mais propreté ok
Stayed 1 night in Dec 2023

8/10 Good

Etienne

Travelled with partner
Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Nadeje

Stayed 1 night in Dec 2023

10/10 Excellent

jordane

Stayed 1 night in Nov 2023

10/10 Excellent

Aurora

Stayed 1 night in Nov 2023

8/10 Good

Alain

Liked: Cleanliness
Je ne vois pas ce qui peut plaire plus qu'ailleurs dans le même style. Rien de plus malgré un prix plus qu'exagéré. On ne sent pas pissé... Digne de tous les abus et sans complexe... Pourvu que ça dure, j'en doute très fort comme des millions d'autre personnes. Peut être que la danse des Pifs ira jusqu'en 2027...
Stayed 3 nights in Nov 2023

6/10 Okay

Jean

Stayed 1 night in Nov 2023

10/10 Excellent

Eva

Stayed 1 night in Nov 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Joël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Raphael on 31 Oct 2023
Cher clientMerci pour votre note.Cordialement

8/10 Good

Claude

Travelled with family
Liked: Staff & service, property conditions & facilities
Parfait pour un court séjour
Très bon séjour dans cet hôtel situé en bord de route mais plutôt bien insonorisé Personnel d’une gentillesse incroyable Petit déjeuner petit mais très bon Très facile d’accès et grand parking
Stayed 1 night in Sep 2023
Response from La Réception on 3 Oct 2023
Bonjour, Nous vous remercions pour votre commentaire qui nous fait chaud au coeur !En espérant vous revoir lors d'un prochain séjourBien cordialement, La Réception

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La Réception on 3 Oct 2023
Bonjour, Merci pour votre note A très bientôt (peut-être)Cordialement,

10/10 Excellent

philippe

Stayed 1 night in Aug 2023
Response from La Réception on 3 Oct 2023
Bonjour, Merci pour votre note, En espérant vous revoirCordialement,

8/10 Good

Delphine

Stayed 1 night in Jul 2023
Response from La Réception on 26 Jul 2023
Merci de votre retourA très bientôt chez Kyriad Direct

10/10 Excellent

Hakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from La Réception on 26 Jul 2023
Merci de votre retourA très bientôt chez Kyriad Direct

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
passage dans la région
séjour acceptable dans l'ensemble. Personnel accueillant. Tarifs restauration élevés. bon petit déjeuner. Chambre un peu vétuste, mais lit confortable.
Stayed 1 night in Jun 2023
Response from La Réception on 26 Jul 2023
Merci de votre retourNous prenons en notes vos remarques et espérons vous revoir bientôt!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRÈS BON ACCUEIL À L’ARRIVÉE
Stayed 1 night in Jun 2023
Response from La Réception on 26 Jul 2023
Merci de votre retour. Nous le transmettrons aux équipes !Au plaisir de vous revoir chez Kyriad Direct

8/10 Good

gilbert

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jun 2023
Response from La Réception on 26 Jul 2023
Merci de votre retour!A très bientôt chez Kyriad Direct

8/10 Good

Marco

Stayed 1 night in Jun 2023
Response from La Réception on 26 Jul 2023
Merci pour votre retour!A très bientôt chez Kyriad Direct

8/10 Good

Rebeca

Liked: Cleanliness, staff & service
Muy amable el personal
Stayed 3 nights in May 2023

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable séjour
Stayed 1 night in May 2023
Response from Frédéric L on 15 May 2023
Merci !! Cordialement,Frédéric LDirecteur

8/10 Good

joel

Stayed 1 night in May 2023
Response from Frédéric L on 15 May 2023
Merci pour votre retour.Cordialement,Frédéric LDirecteur

4/10 Poor

Nicole

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Négatif
Accueil froid, lors de la réservation j’ai signalé que nous dînerons sur place et que j’avais un petit chien. Rien ne m’a été dis avant , arrivé sur place le soir on nous a refusé l’entrée et l’on nous a mis dehors pour diné avec une personne âgée et handicapée.
Stayed 1 night in Apr 2023
Response from Frédéric L on 15 May 2023
Chère cliente,Merci d'avoir pris le temps de laisser un avis sur notre établissement. Je regrette que la personne qui à pris la réservation ne vous ait pas signalé l'interdiction dans le restaurant des animaux. En effet nous acceptons les animaux dans les chambres mais pas au restaurant. Pour l'été nous pouvons vous proposer la terrasse ou également un plateau repas à consommer en chambre. Cordialement,Frédéric LDirecteur

10/10 Excellent

Eric

Stayed 1 night in Apr 2023
Response from Frédéric L on 15 May 2023
Merci !Frédéric LDirecteur

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Frédéric L on 15 May 2023
Merci !Frédéric LDirecteur

10/10 Excellent

Josiane

Stayed 1 night in Apr 2023

10/10 Excellent

jean pierre

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Du personnel aimable efficace. Rien a redire également sur la propreté des chambres.
Stayed 1 night in Mar 2023
Response from Frédéric L on 15 May 2023
Cher client,Merci !Cordialement,Frédéric LDirecteur

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Frédéric L on 25 Jan 2023
Cher client,Merci d'avoir laissé une note.Cordialement,Frédéric LDirecteur

6/10 Okay

Sas

Business traveller
Disliked: Property conditions & facilities, room comfort
Froiiiid
Chambre froide… Tous les anciens campanile sont ainsi. Il manque cruellement d'isolation
Stayed 1 night in Dec 2022
Response from Frédéric L on 25 Jan 2023
Chère client,Merci d'avoir pris le temps de laisser un avis.Je suis navré d'apprendre que vous avez eu froid lors de votre séjour. Nous tenons a disposition des chauffage d'appoint à la réception. N'hésitez lors d'un prochain séjour.Cordialement,Frédéric LDirecteur

8/10 Good

Mathieu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Frédéric L on 5 Dec 2022
Cher client,Merci de nous avoir laissé une note.Cordialement,Frédéric LDirecteur

10/10 Excellent

Frank

Stayed 1 night in Sep 2022
Response from Frédéric L on 11 Oct 2022
Cher client,Merci d'avoir laisser une note.Cordialement,Frédéric LDirecteur

10/10 Excellent

Patrick

Stayed 1 night in Sep 2022
Response from Directeur on 11 Oct 2022
Cher client,Merci d'avoir laisser une note.Cordialement,Frédéric LDirecteur

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très correct Manque un petit plateau de bienvenue
Stayed 1 night in Sep 2022
Response from Frédéric L on 6 Sept 2022
Chère Client,Merci pour votre commentaire. En effet chez Kyriad DIRECT nous ne proposons pas de plateau de bienvenue. Au plaisir de vous accueillir à nouveau.Cordialement,Frédéric LDirecteur

8/10 Good

Or en cash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel est pas mal située Le personnel trés agrée a hôtel comme la femme de chambre
Stayed 2 nights in Aug 2022
Response from Frédéric L on 29 Aug 2022
Cher client,Merci d'avoir pris le temps de laisser un commentaire. Je vous remercie pour vos remarques. Je ne manquerai pas de les transmettre au personnel.Cordialement,Frédéric LDirecteur

10/10 Excellent

Frédéric

Stayed 1 night in Jul 2022
Response from Frédéric L on 1 Aug 2022
Cher Client, Merci pour votre retour positif. Cordialement, Frédéric L Directeur