Exterior

Reviews of Staybridge Suites Irvine-John Wayne Airport, an IHG Hotel

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 377 out of 551 reviews" "
Rating 8 - Good. 102 out of 551 reviews" "
Rating 6 - Okay. 33 out of 551 reviews" "
Rating 4 - Poor. 18 out of 551 reviews" "
Rating 2 - Terrible. 21 out of 551 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient area near the District in Tustin and freeway entrances, free breakfast is nice, loved the rooms with the kitchenette and they have laundry room if you need to do laundry which is convenient!
Stayed 3 nights in May 2024
Response from Caleb on 26 May 2024
We truly appreciate your invaluable time and comments for your recent stay with us. We hopefully see you and your family in near future. Thank you again and have a great day.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Caleb on 26 May 2024
We truly appreciate your invaluable time and comments for your recent stay with us. We hopefully see you and your family in near future. Thank you again and have a great day.

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly!
Stayed 4 nights in May 2024
Response from Staybridge Suites Irvine Team on 15 May 2024
Dear Anne,Thank you for your feedback! We're glad to hear that you found our staff to be friendly. If there's anything specific we can do to improve your experience and raise our overall score for your next visit, please let us know. We value your input and strive to provide excellent service to all our guests.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Caleb on 26 May 2024
We truly appreciate your invaluable time and comments for your recent stay with us. We hopefully see you and your family in near future. Thank you again and have a great day.

8/10 Good

Klarivelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how our receptionist picked a room next to the elevator so I didn't have to walk so far (I am currently handicapped). Rooms were nice, clean, and the hotel's location was not far from other attractions/restaurants. Overall, it was a nice stay!
Stayed 1 night in Apr 2024
Response from Staybridge Suites Irvine Team on 29 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you had a fantastic experience with us. If there's anything else we can do to make your stay even better next time, please let us know. We look forward to welcoming you back soon!

10/10 Excellent

Patrick, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility charges $20 a day for self parking. Free parking is available everywhere around Irvine. The charge was not noted at booking.
Stayed 2 nights in Apr 2024
Response from Caleb on 27 Apr 2024
We thank you very much for your invaluable time and comments for your recent stay with us. We hopefully see you and your family in near future. Have a great day.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Caleb on 24 Apr 2024
We thank you so much for your invaluable time and review for your recent stay with us. We hopefully see you and your family in near future.

4/10 Poor

Subin

Stayed 1 night in Apr 2024
Response from Staybridge Suites Irvine Team on 18 May 2024
It seems like you had a less than satisfactory experience, Subin. We're truly sorry to hear that. Your feedback is valuable to us, and we'd like to understand better what aspects of your stay didn't meet your expectations. If you could provide more details, we'll do our best to address them and ensure a better experience if you choose to stay with us again in the future. Thank you for sharing your thoughts.

10/10 Excellent

Diego

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in n out Costco Walmart restaurant 2 min away
Stayed 1 night in Apr 2024
Response from Caleb on 21 Apr 2024
We greatly appreciate your invaluable time and review for your recent stay with us and your comments made us another day. We hopefully see you and your family in near future. Have a great weekend.

10/10 Excellent

Putri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the staff to the facilities.
Stayed 2 nights in Apr 2024
Response from Caleb on 17 Apr 2024
We greatly appreciate your invaluable time and comments for your recent stay with us. Your awesome review made us for another day and we hopefully see you and your family in near future. Have a great day.

10/10 Excellent

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
PROS: Very nice and well maintained! Close to restaurants and shopping. Very nice and friendly staff. 15 mins from the Ocean… Would highly recommend this Hotel for your next stay! CONS: They don’t inform you of the “Parking Fee” until check out.. $20.00
Stayed 1 night in Apr 2024
Response from Caleb on 17 Apr 2024
We thank you very much for your invaluable time and review for your recent stay with us. We do apologize for the uninformed parking charge and unfortunately we have parking charge for all hotel guests. We hopefully see you and your family in near future. Thank you again and have a great day.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Caleb on 9 Apr 2024
We thank you so much for your invaluable time and review for your recent stay with us. You made us another day and we hopefully see you and your family in near future. Have a blessed day.

10/10 Excellent

Jeremy, LAS VEGAS

Stayed 1 night in Apr 2024
Response from Staybridge Suites Irvine Team on 29 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you had a fantastic experience with us. If there's anything else we can do to make your stay even better next time, please let us know. We look forward to welcoming you back soon!

6/10 Okay

Kaycee

Travelled with family
Hot tub had a weird smell and the water was not clear! Also booking through a third party the hotels takes another $200 as a hold on your card for incidentals !!! Not super impressed.
Stayed 1 night in Apr 2024
Response from Caleb on 8 Apr 2024
We greatly appreciate your invaluable review and time for your recent stay with us. We sincerely apologize for the inconvenient for the smell and we will readdress with relevant department. We have 150 security deposit per stay for our guests. Please give us one more chance to accommodate your needs and we will make it right for your next visit. Sorry for the inconvenient again and you have a blessed day.

10/10 Excellent

Ni Na

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Mar 2024
Response from Staybridge Suites Irvine Team on 6 Apr 2024
Dear Na,Thank you for your positive feedback! We're thrilled to hear that you had a good experience with us. Providing exceptional service and accommodations is what we strive for, and we're glad to know we met your expectations. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,

8/10 Good

francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was right.
Stayed 5 nights in Mar 2024
Response from Caleb on 1 Apr 2024
We greatly appreciate your valuable time and comments for your recent stay with us. We hopefully see you and your family in near future. Have a great day.

10/10 Excellent

Jessica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect for a quick stay. The kitchenette is equipped with the basics that you’d need to make a quick mean. Though it was comfortable the bed was a little on the smaller side, im sure it was a full. but I am used to sleeping in a king at home so that maybe be why it bothered me. Desk/sofa area was a convenient area so I can get some work done while my husband was handling the business that brought us to the area. The only “downside” to the hotel is the parking is behind the building so you have to walk around the whole building to enter. There was a parking lot on side of the hotel, however, it doesn’t say wether it is park of hotel parking or not and I’m not sure that it is secure. I didn’t mind the walk but it did feel a little sketchy since when got there at night. I’d definitely stay here again.
Stayed 1 night in Mar 2024
Response from Caleb on 26 Mar 2024
We thank you very much for your invaluable time and review for your recent stay with us. We hopefully see you and your family in near future. Thank you.

10/10 Excellent

THOM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to my room from elevator, clean hallways, clean surroundings and friendly staff.
Stayed 8 nights in Mar 2024
Response from Staybridge Suites Irvine Team on 18 Mar 2024
Thank you for your feedback!Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.We look forward to welcoming you back again soon!Best regards,

8/10 Good

Johannes

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel with large suites. It’s a bit outdated, but ok. Some room for improvement in the kitchen, we were 5 people and had exactly 5 pieces of tableware, so had to clean up each time. The A/C was in the bedroom, it was very noisy when you run it. We were there in march, so did not need it much, but in summer time, it might be a problem.
Stayed 3 nights in Mar 2024
Response from Staybridge Suites Irvine Team on 18 Mar 2024
Thank you for your feedback!Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.We look forward to welcoming you back again soon!Best regards,

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and the agent was helpful And friendly. Room is quite nice and comfortable with everything you would need. Only staying one night but would definitely book this for a longer stay.
Stayed 1 night in Mar 2024
Response from Staybridge Suites Irvine Team on 5 Mar 2024
Dear Tammy,Thank you for taking the time to share your feedback. Your comments are truly appreciated, and we look forward to providing you with the same level of service during your next visit.Best regards,

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so clean
Stayed 1 night in Mar 2024
Response from Staybridge Suites Irvine Team on 5 Mar 2024
Dear Rafael,Thank you for taking the time to share your feedback. Your comments are truly appreciated, and we look forward to providing you with the same level of service during your next visit.Best regards,

10/10 Excellent

Valentine

Liked: Amenities
Check-in was quick, easy and the front desk staff was very kind and caring
Stayed 1 night in Mar 2024
Response from Staybridge Suites Irvine Team on 5 Mar 2024
Dear Valentine,Thank you for taking the time to share your feedback. We're delighted to hear that your check-in experience was quick, easy, and that our front desk staff demonstrated kindness and care.Your comments are truly appreciated, and we look forward to providing you with the same level of service during your next visit.Best regards,

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Feb 2024
Response from Staybridge Suites Irvine Team on 5 Mar 2024
Dear Frank,Thank you for taking the time to share your feedback. Your comments are truly appreciated, and we look forward to providing you with the same level of service during your next visit.Best regards,

10/10 Excellent

Maneesh, Tustin

Stayed 2 nights in Feb 2024
Response from Caleb on 26 Mar 2024
We thank you so much for your invaluable time and review for your recent stay with us. We hopefully see you and your family in near future. Thank you again and have a great day. Caleb

10/10 Excellent

Jay D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Caryn- Guest Services Manager on 24 Feb 2024
Hi Jay,Thanks for taking the time to review our hotel.We are happy to hear you enjoyed your stay with us.We hope to see you again soon.

8/10 Good

Anupreet

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Caryn- Guest Services Manager on 22 Feb 2024
Hi Anupreet,Thank you for taking the time to review our hotel.We are happy to hear you enjoyed your recent stay with us. We hope to see you again soon.

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Caryn- Guest Services Manager on 21 Feb 2024
Hi Robin,Thanks for taking the time to review our hotel. We are happy to hear you enjoyed your recent stay with us. We hope to see you again soon.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reservations not honored
Reserved a room with accessible bathroom and did not have one. When I called the front desk they said they were sold out. What are reservations for then? Seems that if you order a hotel with an outside service, they mistreat you.
Stayed 1 night in Feb 2024
Response from Caryn- Guest Services Manager on 21 Feb 2024
Hi Anonymous,We are very sorry to hear you did not enjoy your recent stay with us. Your feedback has been shared with our hotel management team in an effort to improve the overall experience. If there is anything I can do, please reach out to me directly.

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family place away from home.
It was amazing. Friendly quick check-in. The stocked with everything except food kitchen was a welcomed surprise. It was more like an apartment than a hotel room.
Stayed 1 night in Feb 2024
Response from Caryn- Guest Services Manager on 21 Feb 2024
Hi Joy,We are happy to hear you enjoyed your recent stay with us. We hope to see you again soon.

10/10 Excellent

Chris-and Kelli

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Caryn- Guest Services Manager on 21 Feb 2024
Hi Chris and Kelli,We are happy to hear you enjoyed your recent stay with us.We hope to see you again soon.

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Staybridge Suites Irvine Team on 6 Feb 2024
Dear Linda,Thank you so much for taking the time to share your positive experience at Staybridge Suites Irvine. We are thrilled to hear that you enjoyed your stay with us.Your kind words about our service and facilities are truly appreciated. It's our constant endeavor to provide a comfortable and memorable experience for our guests, and we're delighted to know that we succeeded during your visit.We look forward to welcoming you back in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Once again, thank you for choosing our hotel. We hope to have the pleasure of hosting you again soon.Warm regards,

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Staybridge Suites Irvine Team on 6 Feb 2024
Dear Julie,Thank you so much for taking the time to share your positive experience at Staybridge Suites Irvine. We are thrilled to hear that you enjoyed your stay with us.Your kind words about our service and facilities are truly appreciated. It's our constant endeavor to provide a comfortable and memorable experience for our guests, and we're delighted to know that we succeeded during your visit.We look forward to welcoming you back in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Once again, thank you for choosing our extended stay hotel. We hope to have the pleasure of hosting you again soon.Warm regards,

10/10 Excellent

Ian

Stayed 2 nights in Feb 2024
Response from Staybridge Suites Irvine Team on 6 Feb 2024
Dear Ian,Thank you so much for taking the time to share your positive experience at Staybridge Suites Irvine. We are thrilled to hear that you enjoyed your stay with us.Your kind words about our service and facilities are truly appreciated. It's our constant endeavor to provide a comfortable and memorable experience for our guests, and we're delighted to know that we succeeded during your visit.We look forward to welcoming you back in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Once again, thank you for choosing our hotel. We hope to have the pleasure of hosting you again soon.Warm regards,

2/10 Terrible

Nancy

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Juliana - Front Desk Supervisor on 6 Feb 2024
Dear Nancy,Thank you for choosing to stay with us and providing feedback on your stay with us at the Staybridge Suites Irvine - John Wayne Airport.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Once again, thank you for providing your feedback.

10/10 Excellent

THOMAS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was recently built and everything was clean and tidy. It was nice that the room had a kitchen and a large refrigerator. Everything was satisfactory and enjoyable. I would like to visit again.
Stayed 1 night in Jan 2024
Response from Juliana - Front Desk Supervisor on 30 Jan 2024
Dear Thomas, Thank you for taking the time to give us your feedback for your stay at the Staybridge Suites Irvine - John Wayne Airport! We are very glad you enjoyed your time in our hotel. We are happy to hear you found our room amenities enjoyable.Once again, thank you for your feedback and we look forward to welcoming you back in the future!

6/10 Okay

Daniel T

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Conveniently located close to John Wayne Airport and basic shopping needs. Had a hard time getting fresh towels. If you stay only 7 nights, no new sheets. Had to request trash removal, when that didn't work, we did it ourselves. Front desk on weekends could use a lesson in hospitality. Out of approximately 5 washers and 5 dryers, only 2 washers and 2 dryers work in a hotel that's only about 4 years old. That was extremely disappointing when they book large youth groups and the military. Competition for laundry was tough.
Stayed 7 nights in Jan 2024
Response from Juliana - Front Desk Supervisor on 30 Jan 2024
Dear Daniel T, Thank you for choosing to stay with us and taking the time to give us your feedback on your stay at Staybridge Suites Irvine - John Wayne Airport.I would like to start by apologizing for the inconveniences you faced during your stay and not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments on your recent stay with us.

8/10 Good

Jufauri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Breakfast was good and they also offered free appetizers and drinks some nights. Cons - a used condom wrapper was on the floor They threw my makeup cloth away and offered a refund of $40 but never put it on my card
Stayed 7 nights in Dec 2023
Response from Juliana - Front Desk Supervisor on 28 Jan 2024
Dear Jufauri,Thank you for taking the time to give us your feedback regarding your experience during your stay with us at the Staybridge Suites Irvine - John Wayne Airport.I would like to begin by apologizing to you, for the inconveniences you faced during your stay. It is of our utmost importance to maintain room cleanliness for all guests arriving at our hotel. We did process the refund back to your CC in the amount of 40. We apologize for the delay in processing this refund, if needed we can send a copy of the refund folio.We strive to make each stay as pleasant and comfortable as possible for all guests, and we appreciate that you brought your experience to our attention. We take all feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you give us the opportunity by staying with us again, to show you that your unsatisfactory stay was an exception.Again, I thank you for sharing your comments, and if I can be of assistance to you, please contact Guest Service Manager Caryn or Front Desk Supervisor Juliana.

2/10 Terrible

Harriel

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Rude management
They decided to add on a $20. parking fee and when I asked 3 times to speak to a manager they told me she would call me. She did not. I called her and left a voicemail but I was completely ignored. I will not stay there again
Stayed 1 night in Jan 2024
Response from Juliana - Front Desk Supervisor on 27 Jan 2024
Dear Harriel,Thank you for choosing to stay with us at the Staybridge Suites Irvine - John Wayne Airport and for taking the time to provide feedback about your experience during your visit.I would like to apologize for the inconveniences you faced during your stay. I do apologize you were not informed of the 20 nightly parking fee and that we were unable to reach out to you in a timely manner. We hope to show you our communication was a one time exception.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will work to make the necessary changes so we can provide a better experience in the future.Once again, thank you for your feedback. If we can ever be of assistance, please feel free to reach out to us.

10/10 Excellent

Ernie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Dec 2023
Response from Caryn- Guest Services Manager on 26 Jan 2024
Hi Ernie,Thanks for taking the time to review our hotel. We are glad to hear that you enjoyed your recent stay with us.We hope to see you again soon.

6/10 Okay

Janet M

This is my second stay at Staybridge. The room was ok but the bathroom floor was filthy. The grout between the tile had so many different colors you could see it has never been properly cleaned.
Stayed 15 nights in Jan 2024
Response from Juliana - Front Desk Supervisor on 22 Jan 2024
Janet MThank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites IRVINE - JOHN WAYNE AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope to see you again soon!

2/10 Terrible

robert

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Juliana - Front Desk Supervisor on 22 Jan 2024
Dear RobertThank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites IRVINE - JOHN WAYNE AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 Okay

Tamara

Travelled with family
Liked: Cleanliness, staff & service
This was a nice spot. I chose this one over others for the EV parking. There where 6 stations, but only 2 worked. They let guests park in the only 2 working EV changing spaces and never fixed the broken stations. I did report it to several different front desk employees but nothing was ever resolved. This was really frustrating because I probably would have stayed elsewhere if I knew I actually couldn't charge the car. Otherwise, there's no housekeeping on weekends, but they have us extra towels when we asked. Breakfast was pretty standard. The pool was fine, but not all that warm to swim in the winter, and there's no hot tub. Additional $20/day parking. The location is fine. Overall, it was fine, but not especially memorable either way.
Stayed 4 nights in Jan 2024
Response from Juliana - Front Desk Supervisor on 22 Jan 2024
Dear TamaraThank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites IRVINE - JOHN WAYNE AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excellent

Ramona

Stayed 5 nights in Jan 2024
Response from Juliana - Front Desk Supervisor on 22 Jan 2024
Dear RamonaThank you for choosing to stay with us at the Staybridge Suites Irvine - John Wayne Airport.We are glad you enjoyed your recent stay with us, we hope to see you again soon!

10/10 Excellent

Nami

Liked: Property conditions & facilities
Stayed 10 nights in Dec 2023
Response from Juliana - Front Desk Supervisor on 9 Jan 2024
Hey Nami!Thank you for choosing to stay with us! We are glad you enjoyed your stay. We hope to see you soon!

8/10 Good

Aiman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Juliana - Front Desk Supervisor on 6 Jan 2024
Hello Aiman!Thank you for choosing to stay with us! We are so glad you enjoyed your stay, We hope to see you soon.

8/10 Good

Jesus

Stayed 2 nights in Dec 2023
Response from Juliana - Front Desk Supervisor on 22 Jan 2024
Jesus,Thank you so much for choosing to stay with us! We appreciate your review of your stay. We hope to see you soon!

10/10 Excellent

Yajun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, recommend to stay.
Response from Caryn- Guest Services Manager on 8 Feb 2024
Hi Yajun,Thanks for taking the time to review our hotel. We are happy to hear you enjoyed your recent stay with us.We hope to see you again soon!

10/10 Excellent

Laifou

Stayed 1 night in Dec 2023
Response from Juliana - Front Desk Supervisor on 19 Dec 2023
Hello Laifou,Thank you for choosing to stay with us. We are glad you enjoyed your recent stay with, we hope to see again soon!

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even tho it was a busy day staff was still courteous, polite and helpful.
Stayed 1 night in Dec 2023
Response from Juliana - Front Desk Supervisor on 19 Dec 2023
Hello Rocio,Thank you for choosing to stay with us. We are happy to hear our staff was great throughout your stay, I will be sure inform them of their great performance!

10/10 Excellent

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Juliana - Front Desk Supervisor on 19 Dec 2023
Hey Rene, Thank you for choosing to stay with us. We are glad you enjoyed your recent stay with, we hope to see again soon!