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Reviews of Loch Ness Clansman Hotel

3 out of 5
Loch Ness Clansman Hotel
Brackla, Loch Ness-side, Inverness, Scotland

Reviews

7.8

Good

Rating 10 - Excellent. 182 out of 594 reviews" "
Rating 8 - Good. 224 out of 594 reviews" "
Rating 6 - Okay. 114 out of 594 reviews" "
Rating 4 - Poor. 49 out of 594 reviews" "
Rating 2 - Terrible. 25 out of 594 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wioletta

Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to a friendly greeting from the manager who upgraded our room to one of their newly renovated rooms, which was wonderful and appreciated. The room was a great size and had a very comfortable queen bed and a twin off to the side, along the wall. There was direct access to a balcony that looked out over loch ness, with a decent angle view. The bathroom had a sizable shower with rain shower head that was really nice. There was a deep and long bathtub in the bathroom that was really great to soak in. The bathroom mirror was fog free and you could adjust the brightness as needed and could cycle through 3 color temps. All expected amenities were in the room e.g. coffee cups, coffee maker. Everyone at the hotel was very nice and helpful. The service for breakfast and dinner was excellent, and the food and drinks were simply amazing. The set up of the restaurant is great by the front window, where you can sit and look out at the loch. if you are looking for a great experience at a hotel with great staff, excellent food, drinks, rooms and views, this is what you’re looking for.
Stayed 1 night in Apr 2024

10/10 Excellent

kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, quaint, super clean renovated....great food, friendly staff and atmosphere is awes!!!
Stayed 1 night in May 2024

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quaint and cozy place to stop for the mandatory Loch Ness experience. Lovely little place - nothing fancy but comfortable, cozy, clean and calming. It was a highlight of our road trip. The loch boat tour was right across the street - again, on most tourists' lists. The restaurant was lovely and fresh. Everything has beautiful views of the loch. And great gift shop and hand painted art by John Randal. Nice little treasure.
Stayed 1 night in May 2024

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice location, great view of Loch Ness. Breakfast was wonderful, and the staff was excellent. Only downside, was in the hall and room, it had a musty smell of dampness that was quite unpleasant. Opening the windows for a while fixed our room, but the hallway was rough.
Stayed 1 night in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new room and amazing breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Had a brilliant stay at the Clansman hotel, staff were lovely and went the extra mile! We were there for my boyfriend’s birthday and the staff went above and beyond to make it memorable for him! The food was amazing and couldn’t fault the service in the bar or restaurant at both breakfast and dinner time. The hotel has amazing views over the loch and it’s so easy to access the loch cruises from the hotel also. Definitely will be back!
Stayed 2 nights in Feb 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Wing Tat Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Great view of Loch Ness. Great food (tried both dinner and breakfast). Room and washroom are in excellent condition. Very friendly staff. For sure will come again. (Wife requested already)
Stayed 1 night in Oct 2023

10/10 Excellent

Louis-Gaspar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, nice little prperty on the border of the lake.
Stayed 1 night in Oct 2023

6/10 Okay

teresa

Stayed 1 night in Oct 2023

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Overall an excellent experience. Triple room was a little small but comfortable with a nice bathroom. Restaurant was great- very helpful with allergen information. We ate there multiple times. Also nice that you could catch a cruise just across the street.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Really nice rooms, clean, comfortable. Great restaurant with beautiful view of Loch Ness. Very friendly staff.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

John paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loch Ness stopover
Excellent overnight stay after a long drive from Liverpool. Clean comfy room with a fabulous breakfast in the morning.We also dined in the restaurant and had a very tasty meal.Very friendly staff would certainly stay again
Stayed 1 night in Sep 2023

4/10 Poor

Joanna

Disliked: Amenities, property conditions & facilities
Hotel room is poor, small, unusable shower, very low water pressure. However the restaurant was nice with excellent food.
Stayed 1 night in Sep 2023

10/10 Excellent

Brendan

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel and location
Wonderful place to stay, incredible staff, service and restaurant. The bartender and dinner wait staff were very friendly and helpful. The food was outstanding. The room was a bit dated and small. Overall, an excellent stay.
View from the balcony of our room.
Stayed 1 night in Sep 2023

10/10 Excellent

Bianca

Stayed 1 night in Sep 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet hotel with Loch Ness views and a restaurant. Also the location to get the Jacobite boat tours.
Stayed 1 night in Jul 2023

8/10 Good

JANET

Liked: Cleanliness, staff & service, room comfort
Lovely staff
Clean hotel bedroom furniture needs updating. Staff lovely and hepful
Stayed 2 nights in Jul 2023

8/10 Good

Richard

Stayed 1 night in Jul 2023

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service
The staff could not be more welcoming or helpful. Breakfast and Dinner were excellent with a great view of Loch Ness. The rooms are very small and now a little tired. But the bed was comfy and clean.
Stayed 1 night in Jul 2023

8/10 Good

Eric, Orlando

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great little hotel. Rooms are small but comfortable, the bathroom in our unit was recently remodeled. There is a restaurant/bar with good food and a wonderful view but the service is SLOW. Price was just right, I would book again.
Stayed 1 night in Jul 2023

4/10 Poor

David

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I’m sad to say that we felt disappointed while staying here. It was the most expensive and least appealing stay of our UK trip. We were very thankful for the beautiful view of the Loch. And we were thankful for the kind and helpful staff. Our disappointment came with the condition of the property. Though the room was very cute and updated, we had several problems. The toilet wouldn’t flush, the shower wouldn’t drain, my husband had to fix the molding strip on the shower door to get it to close and the WiFi didn’t work. We are always thankful for complimentary coffee and biscuits. However the biscuits were 4 months expired. We loved the view of the loch. But if we looked down from our window, there was a lot of garbage on the ground in the area of the picnic tables. The parking lot is VERY crowded and busy with tour busses. This brings a lot of noise as well. I’m sorry to say we would not visit this hotel again. 🙁
Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer Holiday 2023
Super happy with our stay! Very comfortable room. Staff was super friendly. Dinner was excellent!! Loved this hotel!!
Stayed 1 night in Jul 2023

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a beautiful and very clean property. It has a phenomenal restaurant, friendly staff, clean and very quiet rooms. The view from the hotel and restaurant is outstanding. There's also a cute gift shop on the property. There's not much to walk to from the hotel but it's a great point to use to get into the highlands and rest. There's also boat tours of the loch extremely close to the hotel, that was a fun time everyone in my party enjoyed
Stayed 1 night in Jun 2023

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service
The room was fair, but not great. The restaurant had good service but the food was fair.
Stayed 1 night in May 2023

10/10 Excellent

KING HUNG

Stayed 1 night in May 2023

10/10 Excellent

Timothy W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2023

6/10 Okay

Matthew

Stayed 1 night in Apr 2023

10/10 Excellent

Evisa, Sierra Vista

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with AMAZING views!! Staff was super kind and friendly, but the location is outstanding. I will definitely return to this location. Just amazing!!
Stayed 1 night in Mar 2023

10/10 Excellent

susan

Stayed 2 nights in Oct 2022

8/10 Good

carol

Stayed 1 night in Oct 2022

10/10 Excellent

Teck Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Mark L.

Stayed 1 night in Sep 2022

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Sep 2022

10/10 Excellent

Cindy, Gooding

Travelled with family
Liked: Cleanliness, staff & service
Nice quiet friendly place great view
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2022

8/10 Good

Paul

Travelled with family
Liked: Staff & service
We loved being on the loch and having a view of the ness. However we had an issue with the bugs when we opened our window the whole room was infested. No one mentioned the hazards of doing so. Restaurant was so kind and made me a special meal for my daughter after hours. Lovely stafff
Stayed 2 nights in Aug 2022

8/10 Good

Rodrigo

Stayed 1 night in Aug 2022

10/10 Excellent

Charles and Mayela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Absolutely a nice place to stay with gorgeous views.
Stayed 3 nights in Jul 2022

10/10 Excellent

Mrs Yvonne blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent very friendly
Stayed 3 nights in Jul 2022

10/10 Excellent

audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
above and beyond - the clansman
Hotel staff were excellent. They went above and beyond to cater for my son who has various allergies including a peanut allergy. Kitchen staff made food not on the menu and serving staff were fantastic at reassuring him he would be safe and they would provide meals he could eat without having to worry. My son also has autism so this was a huge relief to him and he felt comfortable ordering meals during our stay! We cant thank you enough for the outstanding service!
Stayed 1 night in Jul 2022

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Such a lovely stay here, shame it was only one night. On a road trip around Scotland we decided on a night here as a treat with a balcony room as well. The weather was lovely so it was great to sit outside and it was nice to be able to have the door and windows open for fresh air. The room was comfortable, no wardrobe but a hanging rail for clothes. The staff were all fantastic and we had a lovely tea and breakfast in the hotel restaurant. The gift shop on site is great. Only negatives were that the hot water tap in the bathroom was far too hot and the shower had weak water pressure and the temperature fluctuated. Would stay again especially in the balcony room it was a nice treat.
Stayed 1 night in Jun 2022