Very good location. Reception personnel qualification very disappointing. Did not get an upgraded room as per our reservation and pay. The receptionist was extremely rude and disrespectful and just ignored our claim. Last day, January 2nd, asked reception to make a taxi cab reservation for us at 4 am for airport, which actually literally opens doors at 6am. Luckily the cab driver us knowledgeable and told us to get a car later, otherwise we would have to wait at the airport doors in the cold for two hours, since there was nothing open around or any chance to get a raid back to town.