Premium Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk

Reviews of Express Inn Parsons

2 out of 5
Express Inn Parsons
229 Main St, Parsons, KS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 41 reviews" "
Rating 8 - Good. 11 out of 41 reviews" "
Rating 6 - Okay. 0 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great! Very safe
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Katrine, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was extremely nice guy and they have such a wonderfully beautiful check In and lounge area with very beautiful painting!! Just made us feel welcome and cozy!!!💯💯💯
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Mr. Jeff, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

8/10 Good

Tracer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprisingly very nice I was a little worried as I like things to be spotless and you usually don’t find that at any budget hotel. This place was almost spotless, the “ONLY” thing they could do better in my room would be to recaulk around the base of the tub and toilet. Otherwise it was spotless, comfortable beds and pillows everything seems new or very well kept. I would stay there again.
Stayed 2 nights in Mar 2024
Response from Kenny Dhana, General Manager on 1 Apr 2024
Dear Guest Tracer, Thank you so much for taking your precious time to post a humble review for our hotel. We also are grateful to hear that we met or exceed your expectations. We are tirelessly working on upgrading and renovating our hotel, and I assure you, your concern about caulking and finishing is on our to-do list next. Currently we are working on painting the interior and installing new 50 inch Smart TVs. We are expect it to be done by end of April. We look forward to serving you in near future should you need any accommodations in Southeast Kansas. Any referrals will be appreciated.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Kenny Dhana, General Manager on 28 Mar 2024
Dear Jason, Thank you so much for taking your precious time to post a humble review for our hotel. We also are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas. Any referrals will be appreciated.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late in evening and was pleasantly greeted for our stay. We enjoyed our short time away from home.
Stayed 1 night in Feb 2024
Response from General Manager on 5 Mar 2024
Dear Mr. Brian, Thank you so much for taking your precious time to post a humble review for our hotel. We also are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas. Any referrals to your friends, family, and coworkers will be appreciated.

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Mr. Adel, Thank you so much for taking your precious time to post a humble review for our hotel. It was our pleasure to host your family. We also are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas. Any referrals to your friends, family, and coworkers will be appreciated.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
A rundown Weekly, Monthly Motel.
This is a weekly, monthly motel. They acted like they didn’t even have my reservation. They don’t want you in lobby. Want you to check in an outside window where you can’t hear them talk. NO BREAKFAST! Getting run down with no efforts seen to update. They do NOT follow ADA pet guidelines. Make sure you remember all paperwork for your service animal.
Stayed 1 night in Dec 2023
Response from General Manager on 27 Feb 2024
Dear Guest,There seems to be some sort of mistake with your review of our hotel. We are not a weekly/monthly hotel, but we offer extended stay rates. Our lobby is a common area and our guests are more than welcome to facilitate amenities in our lobby 24/7 and can use it to visit friends or other guests, hang out, read, dine, or watch television. All guest must check in and register at the Desk inside as we do not have an outside window. We have a very extensive Hot and Healthy Breakfast that we serve every single day. Ever since opening under new management in April 2022, we have been continuously updating and renovating guestrooms, common areas, tiles, pool, lobby, new parking lot, new furniture, etc. More renovations are ongoing and forthcoming. As for pets, we offer several pet friendly rooms and we strictly follow ADA guidelines for Service Animals and Emotional Support Animals. So we are not sure how and where you got the impression of our hotel as mentioned in your review. Maybe its a mix up between other hotels you might have stayed during your trip. We cordially invite you to stay at Express Inn Parsons the next time you visit SE Kansas area and try our hospitality.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was ao helpful and pleasant!!!
Stayed 1 night in Dec 2023
Response from General Manager on 27 Dec 2023
Dear John, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

Matt

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner went out of his way to ensure we had a favorable visit. Will stay in again.
Stayed 1 night in Dec 2023
Response from General Manager on 22 Dec 2023
Dear Mr. Matt, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 19 Dec 2023
Dear John, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, amenities
Could use some updating but felt clean and the people that checked us in were super nice!
Stayed 1 night in Oct 2023
Response from General Manager on 15 Oct 2023
Dear Jennifer, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We are in the process of renovation and a few things are in the pipeline for update in very near future. But thank you for your feedback and We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from General Manager on 15 Oct 2023
Dear Guest, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff we super friendly and helpful!
Response from General Manager on 28 Sept 2023
Dear George, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendky and very helpful . The beds need to be more comfortable hard as rocks. As im short and handicaped bed was too tall for me to.get on. Staff found me a step stool. I appreciated vey much. Excellent stay
Stayed 2 nights in Sep 2023
Response from General Manager on 20 Sept 2023
Dear Marcia, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It even better
We stayed in the motel in May of this year and they were finishing up renovations and I rated it excellent then because of it overall condition then. Not only have they finished the inside but now have add a beautiful flower garden outside the front entrance and added a covered outside setting at the north end of the building. The prices are still the same and the owners remember their customers. If you are in the Parsons area you will find one of the finest locally owned motels in the central USA.
Stayed 3 nights in Sep 2023
Response from General Manager on 5 Sept 2023
Dear Rex, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

Nathaniel

Stayed 1 night in Aug 2023
Response from General Manager on 22 Aug 2023
Dear Nathaniel, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Very clean. Pool was a little cold but we used it anyway!
Stayed 1 night in Aug 2023
Response from General Manager on 16 Aug 2023
Dear Mr. Frank, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

Tena

Stayed 1 night in Jun 2023
Response from General Manager on 24 Jun 2023
Dear Tena, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

Kimberly

Stayed 1 night in May 2023
Response from General Manager on 3 Jun 2023
Dear Kimberly, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas

8/10 Good

Javier

Stayed 2 nights in May 2023
Response from General Manager on 30 May 2023
Dear Javier, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We love ok forward to serving you in near future should you need any accommodations in SouthEast Kansas area.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very people! Clean building, inside and out.
Stayed 1 night in May 2023
Response from General Manager on 21 May 2023
Dear Danielle, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We love ok forward to serving you in near future should you need any accommodations in SouthEast Kansas area.

8/10 Good

Renee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from General Manager on 15 May 2023
Dear Renee, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow what a nice Motel
My wife and I have stayed in motel’s in many state's, but the Express motel in Parson Kansas is the finest locally owned motel that is being renovated by the owners themselves. The outside and inside is being restored and for an older facility is quaint, quiet and for the price a steal. They go out of their way to make you feel welcome and take care of your needs quick. It has a nice indoor pool it’s not large but for a motel that charged us $67.00 plus tax it was a blessing.
Stayed 3 nights in May 2023
Response from General Manager on 8 May 2023
Dear Rex, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

8/10 Good

Tori

Stayed 1 night in Mar 2023
Response from General Manager on 7 May 2023
Dear Tori, Thank you so much for taking your precious time to post a review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

Garland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from General Manager on 21 Feb 2023
Dear Garland, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

Carime

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and kind people, very helpful and accommodating. Would highly recommend. Warmest pool around
Stayed 1 night in Jan 2023
Response from General Manager on 9 Jan 2023
Dear Guest Carime, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

Chuck

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms were clean and they were johnny on the spot to take care of any requests we had.
Response from Hotel Staff on 1 Jan 2023
Dear Mr. Chuck, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean rooms.
Stayed 2 nights in Nov 2022
Response from General Manager on 27 Nov 2022
Dear Mr. David, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from General Manager on 27 Nov 2022
Dear Mr. Richard, Thank you so much for taking your precious time to post a humble review for our hotel. We are grateful to hear that we met or exceed your expectations. We look forward to serving you in near future should you need any accommodations in Southeast Kansas.