Indoor pool

Reviews of Apple Tree Inn and Suites

2.5 out of 5
Apple Tree Inn and Suites
201 N 8th Street, Independence, KS

Reviews

7.4

Good

Rating 10 - Excellent. 147 out of 421 reviews" "
Rating 8 - Good. 112 out of 421 reviews" "
Rating 6 - Okay. 77 out of 421 reviews" "
Rating 4 - Poor. 52 out of 421 reviews" "
Rating 2 - Terrible. 33 out of 421 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sam Patel on 24 Apr 2024
Thank you your feedback. We appreciate your business. We apologies for any inconvenience. We hope to see you again.

10/10 Excellent

Tito

Liked: Cleanliness, amenities
Great place friendly staff
Stayed 3 nights in Mar 2024
Response from Sam Patel on 16 Apr 2024
Thank you for your five star review and for choosing Appletree Inn .We greatly appreciate your business. It makes our day hearing about how much our customers love Appletree inn and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in near future.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the indoor pool and hot tubs (2). Very nice staff and very clean hotel.
Stayed 1 night in Apr 2024
Response from Sam Patel on 18 Apr 2024
Hello Stephen, Thank you for your five star review. We greatly appreciate your business. We're so happy that you enjoyed our pool and hot tubs. We'll pass your feedback to our staff. we look forward to seeing you again in near future

10/10 Excellent

Aspen, Rocky Mount

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for most of a week while working. It was safe, easy access, Scooters around the corner, fast food a block or two in two directions but it was in the town itself so the atmosphere was not commercial. The pool at hot tubs were nice. Lots of room in the room, fridge, microwave, desk, recliner, TV. What else could a person want? Friendly staff. I brought my own food and drink so I can’t say one way or the other on breakfast. But, it’s a great place to base out of if working in the area.
Stayed 5 nights in Mar 2024
Response from Sam Patel on 11 Apr 2024
Hello Dear Guest,We really appreciate you taking time to leave us a fantastic review. Your review made our day. We've passed your comments to our team so they can enjoy the good vibes too. We love that you enjoyed our lovely hot tubs. Thank you so much for staying with us. we look forward to see you again.

10/10 Excellent

Recinda R.

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly smiling staff when we arrived for our check-in. Room sas extremely spacious and exactly as pictured. We chose to stay in the executive suite with jetted tub!!! Definitely worth staying in. Plus was that it was walking distance for many options for food and entertainment!!! And they are pet friendly!! You furry best friend can stay for a fee!!!
Stayed 1 night in Apr 2024
Response from Sam Patel on 7 Apr 2024
Thank you for your five star review. We greatly appreciate your business. We're glad that you enjoyed our executive suite room. We look forward to seeing you again in near future.

10/10 Excellent

Martin, Golden

Stayed 1 night in Mar 2024
Response from Sam Patel on 24 Apr 2024
Hello Ms. Martin,Thank you so much! Your dedication to leaving us a 5-star rating warms our hearts, and we greatly appreciate you taking the time and effort to do so. once again thank you very much and we look forward to seeing you again soon.

8/10 Good

David

Stayed 2 nights in Mar 2024
Response from Sam Patel on 18 Apr 2024
Hello Mr. David,Thank you for taking a time to leave us a review. We appreciate your business. We look forward to seeing you soon.

8/10 Good

Kendra

Business traveller
Liked: Cleanliness, staff & service
The bathroom is very small but clean with newer showerhead. Water pressure was great and good room for shampoo and such. The parking area is cramped and small but its limited by location and there is street parking. Its older but clean. A bit noisy but that was over by 9pm.
Stayed 1 night in Mar 2024
Response from Sam Patel on 24 Apr 2024
Hello Ms. Kendra,Thank you for taking the time to leave us a review.We're glad you enjoyed your experience and we'll work hard to improve in the areas you mentioned. Thanks for the honest feedback! We're constantly striving to improve our customers' experience, so we'll definitely take your suggestions into consideration.

2/10 Terrible

Tito

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Sam Patel on 24 Apr 2024
Thank you for your review. We appreciate your business. We're sorry for any inconvenience.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Feb 2024
Response from Sam Patel on 24 Apr 2024
Thank you for your review. We appreciate your business.

8/10 Good

Gabriel, Trenton

Liked: Cleanliness, staff & service, property conditions & facilities
The indoor pool and free breakfast
Stayed 3 nights in Feb 2024

10/10 Excellent

Tito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was unique great staff!!
Stayed 3 nights in Feb 2024
Response from Sam Patel on 25 Mar 2024
Thank you so much for taking the time to leave us a 5 star rating . We're so glad to hear that you were satisfied with our swimming pool. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

10/10 Excellent

Katie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property was nice. Conveniently located and within walking distance of several amenities. The room could have been cleaner as there were hairs all over the bathroom and it didnt seem like anything had been wiped down in a while but over all very please with the room for the price. Would likely stay again
Stayed 1 night in Feb 2024
Response from Sam Patel on 4 Feb 2024
Thank you for choosing AppleTree Inn and for sharing your feedback. We're glad you enjoyed our convenient location and found value in your stay. We apologize for any cleanliness oversights and have addressed this with our team. We look forward to the opportunity to welcome you back for an even more enjoyable experience.

2/10 Terrible

Jadper

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived it took at least 30mins to be seen by someone to get our room. Then walking to the room all you could smell was meth, it was terrible, the room was still dirty when we got there, their was Beer bottles under all of things, their was bugs in the Drawers of the Dresser and the fridge.
Stayed 1 night in Jan 2024
Response from Sam Patel on 4 Feb 2024
We appreciate you bringing your concerns to our attention regarding your recent stay at Apple Tree Inn. We sincerely apologize for the delay in check-in and the cleanliness issues you encountered in your room. Your feedback is invaluable, and we are taking immediate steps to address these issues to provide a more seamless and enjoyable experience for our guests. We understand the importance of a comfortable stay and regret that we fell short during your visit. Please consider this an isolated incident, and we hope to have the opportunity to welcome you back for an improved stay in the future.

4/10 Poor

Forrest

Business traveller, Travelled with partner
Liked: Staff & service, amenities
cleaning staff did not clean one day. did not replace toliet paper. leak in bathroom.
Stayed 5 nights in Jan 2024

8/10 Good

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well stay again clean quiet comfortable
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrea

Stayed 1 night in Jan 2024

8/10 Good

Taressa

Travelled with partner
Liked: Cleanliness, amenities
The staff was extremely nice and helpful. Enjoyed staying
Stayed 1 night in Jan 2024

4/10 Poor

kathleen

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLACE NEEDS A DEEP CLEANING AND UPDATE! STAYED THERE BEFORE BUT WAS VERY DISAPPOINTED IN THE CONDITION, DIRTY, DRIPPING FAUCETS. PLACE HAS REALLY GONE DOWN HILL!!!!! WILL NOT BE GOING BACK THERE. SOMEONE NEEDS TO GO IN AND LOOK AT IT!!!! WAS THERE WITH 10 FAMILY MEMBERS AND WAS SO EMBARRASSED ABOUT THIS PLACE!!!
Stayed 1 night in Jan 2024
Response from Sam Patel on 4 Feb 2024
Thank you for sharing your concerns about your recent stay at Apple Tree Inn. We sincerely apologize for the disappointment you experienced with the cleanliness and condition of the facilities. Please be assured that we take your feedback seriously, and our team is actively addressing these issues to ensure a higher standard moving forward. We understand your disappointment and sincerely hope to have the opportunity to regain your trust during your future visits.

10/10 Excellent

ericka

Stayed 1 night in Dec 2023

8/10 Good

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Independence, and especially enjoy the jacuzzi and pool
Stayed 2 nights in Dec 2023

6/10 Okay

Melissa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Lynne

The front desk staff were very nice and helpful. The hotel itself is in desperate need of cleaning and updating.
Stayed 2 nights in Dec 2023

6/10 Okay

Robert

Stayed 4 nights in Nov 2023

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great
Stayed 1 night in Nov 2023

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is your average small town, inexpensive, independent hotel. Sheets were clean, toilet wasn’t. Overall felt like a safe property that just needs to hire a new housekeeper. With that said, I would stay again.
Stayed 2 nights in Nov 2023

6/10 Okay

Eden

Travelled with family
The property was clean, nice pool area. Only complaint is the beds and tv were a little small.
Stayed 1 night in Nov 2023

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hometown run hotel! It's not a resort, but nicely kept, good responcive service, good hot breakfast and wonderful location - 2 blocks from downtown. Well worth the cost and I'll be sure to rebook and stay here again on future overnights to Independence!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Will use it again.
Stayed 1 night in Nov 2023
Response from Sam Patel on 19 Nov 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Appletree Inn. we look forward to seeing you again. once again thank you very much for your feedback. we greatly appreciate your business.

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
My stay at the Inn was terrific! The staff there are very kind and helpful plus the bed was so comfortable that it was hard to get up in the morning.
Stayed 1 night in Nov 2023
Response from Sam Patel on 19 Nov 2023
Dear Douglas,Thank you for the great review! We are constantly striving to offer the best guest experience . We're grateful you chose our hotel for your stay. We're glad to have you as our customer and to see that you're enjoyed our hotel. we greatly appreciate your business and thank you so much for your amazing feedback. we look forward to welcome you back in near future.

8/10 Good

Angela, Las Cruces

Liked: Cleanliness, property conditions & facilities
Clean, quiet & well maintained
Stayed 3 nights in Nov 2023
Response from Sam Patel on 19 Nov 2023
Dear Angela,Thank you so much for your amazing rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Hassie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always
Nice pool. Nice hot tubs. Kids loved the breakfast.
Stayed 1 night in Nov 2023
Response from Sam Patel on 15 Nov 2023
Hello Ms. Hassie, Thank you for your glowing review! We're delighted to hear that you had such a positive experience at our hotel and that our hotel exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. We greatly appreciate your business. we look forward to seeing you again. Once again thank you for choosing us.

6/10 Okay

Anita

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Room needed aired. Two of the towels had visible stains on them
Stayed 1 night in Nov 2023
Response from Sam Patel on 15 Nov 2023
Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could contact us to let us know what we could do to make your experience better.Thank you again for your feedback, and we look forward to seeing you again.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sam Patel on 15 Nov 2023
Hello Mr. Jason, thanks a lot for taking the time to write such a wonderful review. We’re thrilled to hear that you enjoyed our hotel. It made our day! Thanks again for being such a great customer.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sam Patel on 4 Nov 2023
Hello Mr. Jason, Thank you for taking the time to leave a great review. Your feedback is greatly appreciated. We put a lot of effort into making our service enjoyable as possible, so we are thrilled to hear that you enjoyed it. We look forward to welcome you again.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet place
Stayed 1 night in Oct 2023
Response from Sam Patel on 4 Nov 2023
Dear Joseph,Thank you very much for your fantastic review. We greatly appreciate your business. We're so happy to hear that our hotel is clean and quite place to stay. We're waiting to welcome you again. Ones again thanks a lot for your lovely feedback.

10/10 Excellent

Samantha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay for my daughters bday.
Stayed 1 night in Oct 2023
Response from Sam Patel on 15 Oct 2023
Hello Ms. Samantha,Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our hotel. We’re so happy you enjoyed at Appletree Inn. We Look forward to seeing you again soon.

4/10 Poor

Russell

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not so hot
We paid to have the jet tub in our suite. The tub didn’t work. The faucet all’s dripped. That drove us crazy. The shower also dripped, and the door would not close. Overall, not a bad room but paying more to not get that and other things not working is “Not so hot”
Stayed 2 nights in Oct 2023
Response from Sam Patel on 14 Oct 2023
Hello Mr. Russell, We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Hope you 'll give us another chance to serve you betterThank you

10/10 Excellent

Clarke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location Very nice staff
Stayed 3 nights in Oct 2023
Response from Sam Patel on 5 Oct 2023
Dear Clarke, Thank you so much for your recent stay at Appletree In. We greatly appreciate your business. We sincerely hope you enjoyed your stay. If there is anything that you feel like we overlook then please let us know. We look forward to welcome you again next week. Once again thank you very much for your great feedback

6/10 Okay

Devyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sam Patel on 2 Oct 2023
Thank you for your review. We appreciate your business.

8/10 Good

Virginia G

Travelled with family
Liked: Cleanliness, staff & service, amenities
One of the hot tubs was not working, it was heated but wouldn't bubble. Some of the outside doors could be accessed without using the key card. The biggest disappointment was the breakfast bar, choices were limited and there was no sausage or bacon.
Stayed 2 nights in Sep 2023
Response from Sam Patel on 2 Oct 2023
Thank you for your feedback. We greatly appreciate your business. We're sorry for the inconvenience. hope to see you again.

10/10 Excellent

Clarke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very beautiful. Walking distance from everything you'll need.
Stayed 1 night in Sep 2023
Response from Sam Patel on 30 Sept 2023
Hello Ms. Clarke, thank you for taking the time to tell us about your experience at Appletree Inn. It is always a pleasure to receive positive feedback. we are pleased that you found our hotel satisfactory during your stay. Here at Appletree Inn we continuously strive to exceed your expectations. Thank you once again for sharing your experience, and we look forward to seeing you again.

8/10 Good

Janet

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sam Patel on 20 Sept 2023
Thank you so much for your feedback. We greatly appreciate your business! We look forward to seeing you again.

2/10 Terrible

Diane

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I loved the caring concern of when we were arriving. Crystal called to check and make sure we were ok. The property needs a lot of refurbishing!! Beginning with removing the roaches!! The quality of cleaning is lacking also. We were given a room with dead baby roaches and a cricket on the bathroom floor. As I went in to use the toilet, a full grown adult roach came running out of the molding!! We changed rooms to a different hallway, and this room was used and not cleaned! poop in toilet, pop spill in sink, sticky stuff on night stand! I was ready to leave the hotel when I was given one more room which I was told was an "upgrade" room. She was right, It was clean and appeared to be bug free! I will not ever stay in this hotel again, nor will I recommend it to any one!!
Stayed 1 night in Sep 2023
Response from Sam Patel on 20 Sept 2023
Thank your for your feedback. We apologies for the inconvenience. Our maintenance has checked the room thoroughly after you were moved to a different room , they did not find anything that you mentioned above. you had requested to move to a different hallway since you were not happy for any other reasons. thank for staying with us.

10/10 Excellent

deanna

Liked: Cleanliness, staff & service, property conditions & facilities
What a great find. Easy access parking, safe, and clean. The indoor pool area looked awesome! Breakfast was great with several options. Staff were all wonderful!
Stayed 1 night in Sep 2023
Response from Sam Patel on 20 Sept 2023
Hello Ms. Deanna, Thank you for your wonderful review. We greatly appreciate your business. we'll share this comments with our staff. We look forward to seeing again.

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value!
We enjoyed our stay at the Apple Tree. Staff was friendly and accomodating. Room was fine. Had a couple broken items in need of repair but nothing a good handyman couldn't fix. Pool area was very nice and good breakfast offerings. Good value for money spent. We would stay again.
Stayed 1 night in Sep 2023
Response from Sam Patel on 17 Sept 2023
Hello Ms. Kim, thank you for your feedback. We greatly appreciate your detail breakdown of each. It's good you took time in detailing the stuff. we will look at each item and fix it all over the motel. Thank you so much for staying with us every time you're in town. We hope to you again.

4/10 Poor

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No hot water
Everything was fine at check-in. The executive room was adequate and comfortable for the night. However, when we got up the next morning, there was no hot water for showers. We did not have time to switch rooms and still make it to church on time or we would have done so. At checkout the front desk clerk said that there was another area next to the room we stayed in that had not had hot water for a day or two and that she had told the maintenance personnel about it. Apparently it was not high priority to ensure hot water was available to all areas of the property as it should be.
Stayed 1 night in Sep 2023
Response from Sam Patel on 17 Sept 2023
Hello Ms. Jennifer, Thank you for your feedback. we apologies for the inconvenience. The hot water was working fine until you told the front desk, however the desk clerk was talking about different part of the building and we did put those rooms out of order as soon we found out. We hope to get another chance to serve you better.

6/10 Okay

SWEN

Stayed 2 nights in Jun 2023
Response from Sam Patel on 15 Nov 2023
Hello Ms. Swen, thank you for your feedback, We appreciate your business. We look forward to seeing you again.

10/10 Excellent

Sue Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sam Patel on 8 Sept 2023
Hello Ms. Sue, thank you for your feedback. We greatly appreciate your business. we look forward to seeing you again .

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Frequent Midwest Traveler
Nice central location. Older hotel decor. Lack of amenities such as Kleenex/tissue, and enough towels. There was a coffee maker but the packets of sugar/creamer had not been fully replenished. There was a used coffee packet in the coffee maker. Free parking but a higher fee for our dog to stay with us. Breakfast offerings okay.
Stayed 1 night in Aug 2023
Response from Sam Patel on 5 Sept 2023
Thank you for your feedback. We greatly appreciate your business. We're very sorry for the inconvenience. we look forward to seeing you again.