Reception

Reviews of Hotel Ariston

3 out of 5
Hotel Ariston
Via Privata Rambaldi 2, Imperia, IM

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 103 reviews" "
Rating 8 - Good. 43 out of 103 reviews" "
Rating 6 - Okay. 6 out of 103 reviews" "
Rating 4 - Poor. 2 out of 103 reviews" "
Rating 2 - Terrible. 1 out of 103 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
So kind and hospitable! We appreciated our stay after a long day of travel.
Stayed 1 night in Jun 2023
Response from Luca on 22 Jun 2023
Dear Jennifer,thank your for your review and for sharing your experience!Kind regardsLuca

4/10 Poor

Anne

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Individual/unique style. A room with a balcony/sea view would definitely be worth paying extra for but we had a room with balcony overlooking the entrance which was also nice. More information relating to local activities for families would have been helpful.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable. Perfect location for our needs. Friendly staff.
Stayed 3 nights in Jun 2019

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff & wonderful breakfast
Luca at the front desk was great and provided a simple check in experience as well as a safe spot for our bikes. The room was immaculate with all of the comforts of home. The bathroom was clean and sizeable. Breakfast the following morning was wonderful - out on the veranda, fresh baked goods, meats, cheeses and all the trimmings. The hotel is located just a few minutes walk from the marina area of town which makes for great walks anytime of day. We thoroughly enjoyed our stay at the Hotel Ariston and recommend it highly.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Breakfast buffet the terrace is fantastic. What a view and the selections are wonderful, especially the homemade granola. Friendly service.
Stayed 2 nights in Oct 2018

10/10 Excellent

Carl Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bang for your buck
Great and friendly staff! The room was everything that could be expected from a hotel in this price class and we had a lovely balcony.
Stayed 1 night in Jul 2018

10/10 Excellent

Claire, Clackmannanshire, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay at Hotel Ariston
Beautiful, boutique hotel. Fantastic service and communication from staff, perfect location. Highly recommended.
Stayed 3 nights in Jul 2018

4/10 Poor

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful!
Extremely dated hotel. Needs updating immediately. My room was on the bottom floor with no balcony and just felt claustrophobic. Security was a massive issue for me - you give the receptionist your key which hangs off a hook in which anyone can grab and get into your room without effort!
Stayed 1 night in May 2018
Response from Luca on 1 Jun 2018
Dear Christian, you had booked on your own the cheapest (and smallest) room available at the hotel. The room description provided by the website A-Hotels explains that the room has courtyard view, small double bed (140cm wide), no balcony but windows. There were rooms with balcony available, why did you choose one of those? You paid 69,00€ per night, per room, double occupancy, breakfast included at the end of May. During the period spent at the Hotel, you were extremely friendly, always smiling, no mention at all about being claustrophobic, no request to get another room, nothing said about leaving the room key at the reception. In more than 50 years no one has been robbed in his own room. In the Hotel there're more than 8 surveillance cameras and reception is open 24/7. You thanked us, saying that everything was ok. I really don't understand what happened then when you got home?!? Why did you say anything about all this things when you were at the Hotel? Next time if you have any problem, don't wait 3 days to be behind a screen, tell us straight, and we will try to fulfill your request. Regards Luca

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for food, staff and location.
Excellent breakfast, especially the fried eggs. Good location but also quiet, very close to the beach too. The staff were second to none, very helpful and knowledgeable about the area and transport around it. One of the very few places I would go back to happily. Room was a fair size and very clean. It overlooked the car park, but this is really a very minor complaint, the town is a great place to be so we didn't spend much time looking out of the window anyway.
Stayed 5 nights in Jul 2017

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Really nice stay in this friendly hotel, good location.
Stayed 2 nights in Jun 2017

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, friendly charming hotel
We were working in the area and the management were extremely helpful and friendly. We would definitely return for work or pleasure.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice!
Very nice stay! Pleasant English speaking staff. Easy walk from train station. Easy walk to port and lighthouses. (Some gorgeous boats down there!) Enjoyable area. Room was clean, modern and comfortable. Balcony had a retractable awning. Nice lobby to relax in. Highly recommend Hotel Ariston!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family run hotel
This is one of my favourite hotels in Italy. Lovely family run hotel with great service. Luca and Marco very friendly. Great breakfast. Nothing was a problem. Highly recommended!

10/10 Excellent

Darren, Crossreagh, Mullagh, Cavan, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly Staff
I was working in Imperia for 2 days and I required a comfortable Hotel which was quiet yet close to the Port/Marina. This hotel ticked all the boxes, the room was comfortable and quiet, yes the toilet could have been a little bigger and the air con was not working but otherwise this hotel is ideal. The staff are friendly and the breakfast was very good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel and location! Staff super friendly. Breakfast was really good and varied. Everything very clean and nice. We'll come back.

10/10 Excellent

Daniela, Napoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel lovely service
I have been to this hotel for business reasons just for a night and I have been very pleased the staff has been very kind and helpful I asked for advice about a good restaurant nearby and the guy at the reception suggested me few restaurant where I would get a discount for being a guest at the hotel.the room was immaculate with a lovely balcony overviewing imperia town .i especially loved breakfast served on the nice terrace and a buffet with fresh juices,bread, butter ,ham and fresh fruit.i will definitely come back and will be happy to recommend this hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Neubauer family, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family-run hotel
We spent 4 nights at Hotel Ariston. The best thing about this hotel is the friendliness of the staff. We would like to take this opportunity to thank Luca and Marco very much for their hospitality and great customer service. They are extremely helpful and cater for your every need. The hotel is immaculately clean, well-run, and very comfortable. The location is very convenient as the beach is only a 5 minute walk. As our stay was in August, breakfast was served outside on the veranda over-looking the port of Imperia. There was a good selection of breakfast choices. This included fresh bread-rolls, home-made cakes every morning. There was a great selection - ham, cheese, cereal, toast, yogurt, fresh juice, tea, coffee etc. We strongly recommend staying at Hotel Ariston if you get the chance of visiting Imperia or the surrounding area!

8/10 Good

SK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service - good value hotel
As part of a quick overnight stop it was perfect - a small 70's style family-run hotel. Everyone was extremely friendly. It was very clean and tidy (the bathroom seemed to have been renovated quite recently). We were given a room with sea view which probably added to the pleasant stay. We chose this hotel because it had parking - and that was very fortunate.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stacy, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Imperia!!!! ONLY place to stay in Imperia!
I walked from the train to the hotel and Luca greeted me from behind the desk. He was wonderful and speaks English, my native tongue extremely well. The hotel was quaint, extremely clean and comfortable. Luca carried my bags to my room for me, opened the door the wth the key for me and walked me into my room making sure everything was satisfactory. My room was wonderful with an outside balcony that over looked the old part of the village and the marina. From the Luca, to his mother, his aunt, and his grandparents, I felt like I was at home. They helped me around the city and neighboring communities, informing me where to go and where to stay away from. For my convience, he emailed me the train and bus schedule to my phone, in case i needed it. He directed us to the most amazing restaurant and tried to solve problems we had, even when he was not involved. Just amazing people! I could not ask for better service or people to stay at their charming hotel. My friends who were staying at differnent hotels, wanted to move over to the Hotel Ariston because they were so impressed with the hotel, location and mostly, the amazing staff and owners. Wonderful breakfast buffet, great view, outstanding location! The ONLY place I would stay in Imperia!! A word to the wise, remember you are in Italy, enjoy the cultural experience. Expect a bidet, lower bed, etc. Have a cappuccino, embrace the people and you will have an amazing time!

2/10 Terrible

Caroline

Disliked: Staff & service, property conditions & facilities, room comfort
Posto orribile senza vista mare con zanzare
Stayed 4 nights in Oct 2023
Response from Luca Bonfante on 15 Oct 2023
Gentile Caroline,Leggendo la Sua recensione mi viene in mente, non so perché, una citazione famosa di Anna Tatangelo: "...quando la persona é niente, l'offesa é zero".Cordiali salutiLuca

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr schöner Aufenthalt. Wir werden gerne wiederkommen.
Stayed 6 nights in Sep 2023
Response from Luca on 16 Oct 2023
Sehr geehrte Ewa,danke für Ihre Bewertung, bis zum nächsten Mal!Mit freundlichen GrüssenLuca

8/10 Good

jean jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated near sea and not far from center of town. Breakfast good. Room spacious and well equipped.
Stayed 3 nights in Sep 2023

10/10 Excellent

Tina

Stayed 1 night in Aug 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Ulf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal hotel. Dedicated staff, clean and in a very nice little village.
Stayed 1 night in Jul 2023

8/10 Good

MICHELE

Stayed 1 night in Jun 2023

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Luca on 22 Jun 2023
Dear Patrice,thank you for sharing your experience!Kind regardsLuca

10/10 Excellent

MARCELLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona posizione, personale educato, bella stanza
Stayed 2 nights in Apr 2023
Response from Luca on 24 Apr 2023
Gentile Marcello,grazie per aver condiviso la Sua esperienza.Alla prossima occasione!Cordiali salutiLuca

10/10 Excellent

Thomas E.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ariston wie beschrieben sehr gut geeignet für den Aufenthalt in Imperia. Parken bedingt durch die Lage nicht ganz problemfrei
Stayed 3 nights in Sep 2022

10/10 Excellent

RICCARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar nella stanza gratis, colazione con molta scelta
Stayed 2 nights in Sep 2022

8/10 Good

Kimmo

Stayed 1 night in Aug 2022

10/10 Excellent

GIOVANNI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel eccellente per accoglienza, pulizia, servizi, colazione ottima. È il secondo anno che ho scelto questo hotel e tornerò!
Stayed 4 nights in Jul 2022

10/10 Excellent

Jon Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Silvan

Stayed 2 nights in Apr 2022

10/10 Excellent

Werner A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar
Alles wunderbar: Hotel, Städtchen und Wetter!
Stayed 7 nights in Sep 2021

8/10 Good

boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking payant
merci a hôtel. com de bien faire apparaitre que le parking est payant... personnel accueillant chambre calme hotel bien situé
Stayed 1 night in Jun 2021
Response from Luca on 6 Jul 2021
Merci Boris, à la prochiane fois! Bien cordialement Luca

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Génial
Super séjour dans cet hôtel.. J y retournerai certainement rapidement. Je vous le recommande
Stayed 3 nights in Jul 2020

10/10 Excellent

Maurizio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne adresse. Accueil des plus sympathiques. On parle français. Petit déjeuner très correct avec confitures et gâteaux maison.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione centrale hotel e attenzione al cliente. Non mi è piaciuta la camera senza balcone
Stayed 2 nights in Aug 2019

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL ARISTON DA RIPETERE
Il personale gentile, colazione ottima.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima pulizia e posizione dalla spiaggia. Camere comode e fornite di pale. Un personale accogliente e a disposizione.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottima, puoi lasciare la macchina parcheggiata in hotel (pagando il parcheggio) e muoverti comodamente a piedi. L’hotel e le camere sono molto pulite, lo staff è molto gentile e disponibile. Consigliato!
Stayed 2 nights in Jul 2019

8/10 Good

B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schön renoviertes Hotel, nette Eigentümer und Personal, gutes Frühstück, ruhig gelegen und doch sehr zentral. Parkplatz im Hotel. Würden jederzeit wieder buchen
Stayed 4 nights in Jun 2019

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In posizione centrale vicino al porto di San Maurizio ma un poco difficoltoso da trovare specialmente in auto
Stayed 1 night in May 2019