We stayed here for a week to visit the clubs but also have a place that was safe and quiet for recuperating. We opted in for the Signature Level to have what we thought were better drinks, food, and amenities.
Our room had a couch already converted to a second bed. We disassembled it, and even after turndown all the mattress pads and sheets remained in the corner of the couch the rest of our stay. Totally bizarre.
When you get to a restaurant is unclear if the "gourmet" items are included or not. They aren't - for either level. The drinks are also supposed to be premium, but they are all the same minus a few "top shelf bottles." Most of which you can't get at the common area bars. And mixed drinks have a time when you can no longer get them, it's arbitrary or else I would help.
There's also this weird reservation system with your "butler." You can reserve a table and hope it goes through. It's really the only purpose of the butler I found. Ours wasn't even reserved once, despite confirmation, and then it became a big to-do to get in. The kicker is once we were inside, we laughed because the entire restaurant was empty.
Some food is good. Some is just OK. None really lives up to the extra price.
There are times when you can't get any food, and room service is extra, so grab some snacks at the airport.
The pools are nice. Especially the quiet ones (roof and far area). The hydrotherapy area was super loud and annoying.
Would not return.