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Reviews of Park Continental

3 out of 5
Park Continental
10-4-6/F, Masab Tank, Hyderabad, Telangana

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Lobby filled with cigarette smell, 1 out of 3 rooms which I booked didn’t meet expectations, faucet wasn’t working, room wasn’t serviced before I checked-in, have to ask for toiletries the moment I checked-in. Breakfast buffet could’ve been better for 3-star rated property.
Stayed 1 night in Jan 2021
Response from Hotel Manager on 8 Feb 2021
Dear Guest, Apologies for the inconvenience caused & your feedback is valuable to us , we will ensure the changes are done

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Review during stay
Overall good but I found rooms could be more cleaner
Stayed 5 nights in Dec 2020
Response from Hotel Manager on 8 Feb 2021
Thank you for the feedback, we will surely look at the cleanliness

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for proce, courteous staff
Booked it for my guest from Mumbai, it was great value for the price and generally well maintained and with courteous staff. Thank you.
Stayed 1 night in Jun 2020

2/10 Terrible

Sridhar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No internet
Stayed 2 nights in Mar 2020

8/10 Good

Amey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was only night stay, so can't comment much. But hotel was good, room where good.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality needs to be improved in breakfast poor service in breakfast
Stayed 2 nights in Jun 2019
Response from Srinivas Honnavalli on 30 Jun 2019
Good Afternoon, Thank you for staying with us! Thank you for taking the time to tell us about your experience at the PARK CONTINENTAL HOTEL, HYDERABAD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Srinivas Honnavalli on 30 Jun 2019
Good Afternoon, Thank you for choosing to stay with us! We thank you for giving us a rating. We look forward to serve you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Front desk service very good.
Stayed 1 night in Apr 2019
Response from Srini on 3 May 2019
Dear Guest Greeting from PARK CONTINENTAL HOTEL, Hyderabad. We very much appreciate your comments regarding your stay at the PARK CONTINENTAL HOTEL, HYDERABAD. It is always a pleasure to receive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Srinivas Honnavalli Front Office Manager PARK CONTINENTAL HOTEL, HYDERABAD

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at The Park Continental, the room was clean and spacious, the staff we're friendly and helpful and the restaurant had a great selection of local dishes!
Stayed 11 nights in Mar 2019
Response from Srini on 3 May 2019
Dear Guest Greeting from PARK CONTINENTAL HOTEL, Hyderabad. We very much appreciate your comments regarding your stay at the PARK CONTINENTAL HOTEL, HYDERABAD. It is always a pleasure to receive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Srinivas Honnavalli Front Office Manager PARK CONTINENTAL HOTEL, HYDERABAD

8/10 Good

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
I stayed just for one night. Found to be pleasant. Liked the ambiance and breakfast. There is no blanket when i checked in but on calling reception, i got it in 5 minutes which is appreciable. Front office staff found to be good. Best part is connectivity to both city and airport.
Stayed 1 night in Jan 2019
Response from Srini on 4 Mar 2019
Good Afternoon, We thank you for your kind words and appreciation ! Your words motivate us to deliver better. Thank you Srinivas Honnavalli Front Office Manager

2/10 Terrible

TK, Chicago

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2018
Response from Srinivas Honnavalli on 29 Nov 2018
Dear Guest Greeting from PARK CONTINENTAL HOTEL, Hyderabad. Thank you for taking the time to tell us about your experience at the PARK CONTINENTAL HOTEL Hyderabad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At PARK CONTINENTAL HOTEL , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Srinivas Honnavalli Front Office Manager

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Hotel is okay but internet is terrible, I had better access via my phone than hotel wifi. Breakfast is typical south Indian choices, boiled eggs is the only protein offered. Overall, its ok if you want to stay in close proximity to the city but definitely not recommended if you're planning to stay more than a couple of days or internet dependence.
Stayed 7 nights in Nov 2018
Response from Srinivas Honnavalli on 29 Nov 2018
Dear Guest Greeting from PARK CONTINENTAL HOTEL, Hyderabad. Thank you for taking the time to tell us about your experience at the PARK CONTINENTAL HOTEL Hyderabad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At PARK CONTINENTAL HOTEL , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Srinivas Honnavalli Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Srini on 25 Sept 2018
Good Evening, Thank you for your positive response, It means a lot to our staff and encourages us to work hard and keep improving our services. Kind Regards Srini Front Office Manager