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Reviews of Hotel B Plus L

3 out of 5
Hotel B Plus L
Plot No. 37 & 38, Sy. No. 66 & 67, Jubilee Enclave, Madhapur, Hyderabad, Telangana

Reviews

6.8
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 4 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Zunilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very modern property with excellent decor and very clean.

6/10 Okay

Hari Krishna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great place but disappointed service
Place was excellent but the staff were very unfriendly. Parking was on the street WiFi was really bad. Room service was poor, they brought my order 90 mins later after multiple calls. No guest computer/printer.
Stayed 2 nights in Apr 2021
Response from Suneel Kumar on 7 May 2021
Dear Guest, Namaste !!! Thanks for taking out time to put in your honest comments. We appreciate your patronage of Hotel B plus L and considering us as your preferred venue for your recent stay. We sincerely apologize for the inconvenience caused to you. It is matter of serious concern for us. Please be rest assured that we have taken this issue up with the concerned department and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken in order to reinforce international service standards. We look forward to welcome you back at Hotel B plus L, very soon and my team and I will extend the hospitality to the best of our ability to create an exemplary experience for you. Thanks & Regards, Hotel B plus L

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Worst check in experience
hotel was ok but we had worst check in experience.
Stayed 1 night in Jan 2020

8/10 Good

Evan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Ashwin on 17 Jan 2020
Dear Guest, Greetings from Hotel B Plus L, Hitec City, Hyderabad We thank you for reviewing us on the portal. We are glad you have appreciated our hotel and services. Hope to see you back soon Thank you Regards Ashwin

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible wake up service
They call me up at 7:20 AM to ask me return their hair dryer??? And it is also means thet, in their rooms, you can't even find a hair dryer! What can I say about this kind of service? so bad.
Stayed 1 night in Dec 2019
Response from Ashwin on 17 Jan 2020
Dear Guest, Greetings from Hotel B Plus L, Hitec City, Hyderabad. We thank you for the review, we firstly apologise for the inconvenience faced at your stay. We have taken a note of your complaint and the concerned department has been reprimanded on the same. We assure you such inconvenience would not be repeated in future. Proper training and supervision is imparted to our associates. Do consider us on your next visit. Thank you , Regards Ashwin

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fully adequate , clean, good service. Breakfast not stellar but fit for purpose
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
I reserved a room through Orbitz but Hotel people didn't received any email conflation from Orbitz I waited out side for 2 hours to check in Hotel people are saying that they are not tied up with Orbitz I know how third party vendorship works but need to have a quick update on reservations It was a terrible experience with Orbitz especially I may not suggest this Orbitz services to anyone
Stayed 1 night in Aug 2019

8/10 Good

Ragavan, SG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Decent stay. Friendly staff. Great service. Affordable price. Connecting rooms with privacy for families or group travel. Cons: Mosquitoes, Hot water not continuous, have to wait for a while. Staff sometimes forgot to top up towel, water bottles etc but you can call and get it no issue. Will recommend 👍
Stayed 5 nights in Feb 2019
Response from Sunil on 13 Feb 2019
Dear Guest, Greetings from Hotel B+L, Hyderabad We very much appreciate your comments regarding your stay at the Hotel B+L. It is always a pleasure to receive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.In Regards,replacement of amenities and hot water,the same is addressed. Thank you again for sharing your experience. Yours sincerely, Sunil Kumar, Front Office Manager.

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018
Response from Manager on 28 Nov 2018
Dear Guest, Thank you very much for your business support and review. Warm Regards B+L Manager