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Reviews of Fairfield by Marriott Hyderabad Gachibowli

4 out of 5
Fairfield by Marriott Hyderabad Gachibowli
IT Park, Gachibowli, Hyderabad, Telangana

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 40 reviews" "
Rating 8 - Good. 10 out of 40 reviews" "
Rating 6 - Okay. 6 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 4 out of 40 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ridham Mansukhlal

Stayed 2 nights in May 2024

10/10 Excellent

Aman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous. Breakfast was fresh and hot and on site restaurant was good. Room was clean and well appointed. Management were responsive and very helpful. Special shout out to duty manager Abhishek Pardeshi for arranging airport pickup.
Stayed 7 nights in Apr 2024

10/10 Excellent

Zachary

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve lived in India for most of my life, and this was the best hotel experience by far here! Staff was a cut above, checkin and checkout was smooth and quick, and our room was so comfortable. Good job, Fairfield!
Stayed 1 night in Feb 2024

10/10 Excellent

Krishna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Feb 2024

8/10 Good

Andrew

Stayed 2 nights in Jan 2024

10/10 Excellent

Meer Riyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Meer Riyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Siva Sruthi

Liked: Staff & service, amenities
Cleanliness needs to improve. Wonderful staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Omkar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay. Breakfast spread was huge and very tasty.
Stayed 1 night in Dec 2023

10/10 Excellent

Shankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Polite staff, always helpful. Good restaurant options. They also arranged excellent taxis for our travel.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ravi Kumar Reddy

Stayed 2 nights in Jul 2023

10/10 Excellent

Rahul Reddy

Stayed 1 night in May 2023

10/10 Excellent

C

Stayed 1 night in May 2023

6/10 Okay

Kiran

Liked: Cleanliness, property conditions & facilities
Small rooms
It was ok hotel. Rooms are small
Stayed 1 night in Apr 2023

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

2/10 Terrible

Rajesh

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
My parents were driving down from Nagpur to Chennai and had to stop overnight in Hyderabad. They asked me to book a hotel on the ring road, so they wouldn't have to enter the city. I chose Marriott Fairfield, because it was a 'Mariott' and you expect a certain standard. I booked them in a Superior Double Room, so they would be comfortable and get some rest. Instead the hotel tried to put them up in a much smaller room, near the janitor closet, despite me pre-paying for a much more expensive room! Luckily my mother asked the busboy what room they were in and he told her it was a lower grade. When my parents enquired the reception pretended they were unaware of the booking category. What absolute nonsense?! This is not a mistake, it is a deliberate attempt at duping a guest, that too senior citizens. I am totally appalled by the entire situation.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and friendly staff
Stayed 4 nights in Mar 2023

8/10 Good

Subha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

sreelatha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly carpet No phone in the room - no response after multiple messages with staff Breakfast is not good Overall poor quality Will not return or recommend
Stayed 3 nights in May 2022

8/10 Good

Srinivas

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Usha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

avinash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

TiaLisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stay at fairfield
The hotel has a Marriott logo under it, but the rooms and corridors are not clean as expected for a 4 star hotel
Stayed 4 nights in Oct 2021

10/10 Excellent

Ravi

Stayed 1 night in Sep 2021

6/10 Okay

Ronald

Travelled with family
Disliked: Cleanliness
Not recommended
Not recommended. We visited Hyderabad for a weekend to shop at Ikea and stayed here. Cost was pretty much on par with Taj Deccan, etc. Our experience in other Marriotts have been fantastic, but this one was really poor. 1) The dirt in the hallway matched with the one like a basic hotel 2) The room was also super basic 3) The breakfast and staff in the restaurant area were not very responsive 4) Pillow covers looked like it waa not changed (crumpled and slightly dirty) Would not recommend this property. Not sure if all Fairfield by Marriotts are suppose to be basic or this is was one of a kind experience.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, amenities
I was in hotel for 4 days.. Hotel is pretty decent and staff was very rude and lazy..
Stayed 4 nights in Mar 2021

8/10 Good

Khushiram

Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was neat and compact, good value for the money. Lunch buffet was great and we enjoyed the pub as well. great service and food.
Stayed 2 nights in Dec 2020

6/10 Okay

KK, Hyderabad

Liked: Cleanliness
Not a usual 5 star hotel like other Marriott Hotels. This is little compact and not so spacious place.I booked a presidential suite but still not worth it and the height of beds are very low.
Stayed 1 night in Mar 2020

10/10 Excellent

Venumadhav

Stayed 1 night in Jun 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food at the breakfast was good, but not superb. The coffee machine did not work, which is a bit of a problem.
Stayed 5 nights in Oct 2019
Response from Parthojit Roy on 20 Oct 2019
Namaste Michael, We really appreciate you've taken the time to share your experience. We strive to provide a superior service experience for every customer. We are sorry about the coffee machine and breakfast food did not live up to your expectations. Your comments have been discussed with the appropriate department for necessary improvements. Again, thank you for your helpful review. We hope that if you are in town again you would consider giving us another try. Sincerely, Parthojit Roy Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff...they were very courteous .specially the front office staff and FOM....
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very prompt service by the staff, not many amenities though.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room with no drawer/ cupboard , no press for ironing the clothes .. it took 1 day to deliver to the room..soap / shampoo dispenser were very difficult to use.. Good breakfast, clean hotel, helpful & pleasing staff
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall service was good. Great Hospitality. Had a Good Stay. May be just add a Valet Parking service!
Stayed 1 night in Feb 2019

8/10 Good

Khan Global Engineering

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Revenue Manager on 31 Jan 2019
Dear Valued Reviewer, Thank you for your review. Glad that you liked the hotel and the hospitality extended. Thank you for your appreciation for our team and services. Looking forward to provide an energizing experience every time you stay with us. Stay Connected, Duet Hotels

8/10 Good

Jerry

Liked: Staff & service
Stayed 7 nights in Oct 2019