Lobby
Check availability

Reviews of Best Western Ashoka

3.5 out of 5
Best Western Ashoka
6-1-70, Lakdi-ka-pul, Hyderabad, Andhra Pradesh

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 52 reviews" "
Rating 8 - Good. 16 out of 52 reviews" "
Rating 6 - Okay. 7 out of 52 reviews" "
Rating 4 - Poor. 5 out of 52 reviews" "
Rating 2 - Terrible. 5 out of 52 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Madhukiran, kitchener

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only lobby images are shown in the pictures when tou are booking, which looks stunning but rooms are average . AC didnt work on first day & more kind suitable for couple & bachelors . Not recomended for family.
Stayed 5 nights in Mar 2024

10/10 Excellent

Madhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for taxi, Ola, Metro and Uber
Stayed 14 nights in Jan 2024

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for price and location
Adjacent to a Metro Station, in a street with many hotels, this is a very good option for exploring the vast City. Buffet breakfast was excellent and staff were generally attentive and always polite and friendly. Downsides.....traffic noise can be excessive even in the small hours. Room cleaning and replacing used items is 'haphazard'. Despite a request in advance for information about Airport Transfers no teply was forthcoming......yet the Hotel has a desk (not always staffed!) for just such requests. So although it's a 'good' hotel, it certainly isn't 'outstanding'.
Stayed 7 nights in Jan 2024

10/10 Excellent

Robert

Stayed 9 nights in Jan 2024

8/10 Good

Venkata Jaya kumar reddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for buisness travel .
The Stay was good . Centrally located . Dinner menu has very limited options and relatively expensive . Morning break fast is good and could be improved in the continental options and some dry fruits . Other wise overall stay was very good .
Stayed 1 night in Jan 2024

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Hassan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place awesome service love it
Stayed 14 nights in Feb 2023

6/10 Okay

Satish

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
floors in bath room does not have skid proof floors

2/10 Terrible

Ramesh Babu

Stayed 1 night in May 2022
Response from FOM on 3 Jun 2022
Dear Mr Ramesh Babu, Greetings from Best Western Ashoka, Hyderabad. Thank you for taking the time to tell us about your experience at the Best Western Ashoka. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Best Western Ashoka, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager Best Western Ashoka, Hyderabad

4/10 Poor

Dhanraj

Stayed 2 nights in Feb 2022

10/10 Excellent

Manish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Hotel is in perfect location and everything is available within walking distance. Room and bathroom was clean. Only area to improve was food in terms of taste.
Stayed 1 night in Mar 2021
Response from Srinu Veera on 17 Mar 2021
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

VENSON KINGSLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was pleasant and peaceful. Enjoyed staying with required comfort.
Stayed 1 night in Nov 2020
Response from Best Western Team on 17 Nov 2020
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 Terrible

Sivaprasad vss

Stayed 4 nights in Mar 2020

10/10 Excellent

Umang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Bw Ashoka on 9 Mar 2020
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

ted

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
It did the job but not what I expected like the pictures
Stayed 2 nights in Feb 2020
Response from Bw Ashoka on 17 Feb 2020
Your business is very important to us and we value your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Good

ATUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly Refurbished Hotel - Spic & Span
An excellent central location for access to both Hyderabad and Secunderabad. The Hotel interiors had been just completely refurbished and was amaingly clean and shinning. B'fast was a so-so fare, nothing to write to home about but palatable. Rooms were fairly spacious but very clean and room service was impeccable and reponsive. I highly recommend this property to families and business travelers.
Stayed 1 night in Jan 2020
Response from Veera on 18 Jan 2020
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst western ! The hotel is a total disaster , we never ate in the restaurant as the whole place was dirty ! Room not much better ! Dirty sheets , blocked toilet, no hot water, the room hadn’t been cleaned from the last guest ! We left after two days ! But we had booked for four and paid for breakfast as well . My advice ! Give this hotel a miss.
Stayed 4 nights in Dec 2019
Response from Bw Ashoka on 27 Dec 2019
Your business is very important to us and we value your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: 1. Bed and room was maintained very nicely. 2. The hot water kettle was very useful at night. 3. Breakfast spread and the dinner in Four Square was very good. 4. Location was very convenient for travel. Did not like: 1. Hot water was available only in the basin and that too only in the morning. This was brought to the notice of the staff but there was no change.
Stayed 4 nights in Oct 2019
Response from Srinu Veera on 27 Dec 2019
Thank you for sharing your valuable feedback, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Sathish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
It was really pleasant stay. Did not expect the quality of rooms and hotel. Worth staying we stayed for 3 nights. All the staffs for welcoming and kind.
Stayed 3 nights in Oct 2019

10/10 Excellent

Mr. G .

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best western Ashoka hotel hyderabad
Thanks to all staff at best western Ashoka Hotels clean/ food is fresh n delicious Comfortable sleep would certainly recommend Best western Ashoka hotel if visiting hyderabad thanks
Stayed 1 night in Sep 2019

6/10 Okay

Maqbool, Plano, TX

Hotel is located in an area when you can get to everything quickly, however, it is located next to a very busy road, which was noisy with a lot of trucks and buses, honking all the time. If you don't mind the noise and if you sleep well with all the surrounding disturbance, then it is OK for you.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The restaurant staff is great, but the place is like the OYO hotel... my room was next to a huuuuge fan and horrible view ...

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is good and good hotel staff
Stayed 2 nights in Mar 2018

6/10 Okay

K AMAR KUMAR

Disliked: Cleanliness, staff & service
Budget hotel with highly priced.
The area in which hotel is good, There are cockroach and mosquito in the room. It was very disappointing as Intercom was not working and complains are not welcomed. About breakfast the fruits and few other items are same for all the 4 days. Room service is pathetic. WI-FI never worked.
Stayed 3 nights in Mar 2018

4/10 Poor

Muhammad Riyas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Services are not good
A big problem with WiFi connection, not working, safe locker batteries not replaced? Can you believe that? Phone dead in one room for dead battery? Means there is some problem with the skill set of housekeeping staff who looks after only linen change and mopping
Stayed 2 nights in Dec 2017

10/10 Excellent

CHANDRA, HONOLULU, HAWAII. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location at Budget Price
This place is centrally located in the heart of Hyderabad City, Telengana State. India. The rooms are spacious, clean and well kept by the Housekeeping. Reception staff needs bit of professional training. Restaurant serves excellent Breakfast Buffet. One can enjoy variety of South Indian and Continental breakfast. The Restaurant staff are excellent in their service and the food taste superb. If you are on pleasure or business trip, one should try this place and I am sure you would love make this Hotel as your favorite choice always.
Stayed 11 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Facilities and Condition are perfect Overall good
Stayed 2 nights in Sep 2017

8/10 Good

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally Located Hotel in Hyd
Stayed at Best Western Ashok on a recent trip to Hyderabad. This is a good hotel, rooms are well appointed and the service is good too. Breakfast is good, and they have variety. The front-desk does get choked in the morning, too many people checking out, and the two front office staffers were struggling big time. Getting a confirmation from house-keeping, on the state of the room, and mini-bar consumption seemed to be the issue. Centrally located, so easy commute to most parts of the city. Good budget option.

8/10 Good

Bodapati

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

SHEHZAAD

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyed the syay at this hotel.

2/10 Terrible

Lavish, delhi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pathetic hotel ever seen
Experience was hell over there . T.v was not working. Food was pathetic in taste. Room service was too late after an hour they come .Room plugs and sockets were not working properly. No response to the complaints . Travel desk is of no use because they don't do work as requested by the customer. Buffet quality was worst I ever had yet. Please work on your management first .
Feedback form

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ambience very good, food rated very high, Room Service quite sluggish. However overall stay : pleasant.

8/10 Good

sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel with reasonable price.
comfortable stay with good food

8/10 Good

GELEK

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, Comfortable but staffs are not very helpful
Nice property, clean and comfortable and very good breakfast. But bit noisy as it is close to the road (probably highway). Refrigerator wasn't working, we noticed only on day 2 and they didn't fixed it until we checked out. (Day 4). Had to call at least 5-6 times and request them to fix it or change our room, but sadly they didn't. Front desk told us to call room service and room service to another department, so it kind of wasted lots of our time and energy.

8/10 Good

Samudra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money apart from breakfast
It was good value for money. Breakfast was not that good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sanket, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel. TS Archaeological Museum close
Quality hotel. TS Archaeological Museum close. Here the Egyptian Mummy is a must see.

10/10 Excellent

Madhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is conveniently located. Close to Birla mandir, Birla Planetarium and Birla science museum. Food/Breakfast is good.

10/10 Excellent

Anahita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ashoka Best Western...Definitely the BEST!
My stay at Best Western Ashoka (Lakdi ka Pul) was one of the main highlights of my visit to Hyderabad. The hotel is centrally located, extremely easy to find and there are plenty of autos available as soon as you step out. The rooms were spacious, the beds were very comfortable and the linen was very clean. Every single staff at the hotel was very courteous and ever willing to help. Their room service was very good and their housekeeping staff did an excellent job every single day. The in-house restaurant served up excellent buffets. I would definitely recommend their buffet dinner, which was very reasonably priced and delicious. Their breakfast buffet was complimentary and included a generous and tasty spread of continental as well as Indian dishes. The fresh fruit juice was an added bonus every morning during breakfast. The restaurant manager and staff were extremely courteous and served us well. A special thank you to the warm and welcoming reception staff who made sure we were happy and comfortable during our entire stay. Every single staff at this hotel deserves an applause for their brilliant work and commitment towards making Best Western Ashoka the very BEST indeed.

8/10 Good

vasant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD HOTEL

6/10 Okay

Huzefa

Disliked: Cleanliness, room comfort

2/10 Terrible

Mika and Karan, Mumbai

Disliked: Cleanliness, staff & service, room comfort
Worst thing about Hyderabad
Hotel didn't acknowledge that our booking via expedia existed. The woman staffer at the counter rolled her eyes at us demanding a room and then started making some calls. After lots of running around and confusion, they said only one room was available in the entire hotel but gave us a executive room instead of a deluxe room, which we had booked. So, we ended us paying for an executive room at deluxe prices. The hotel is filled with shady people in the lobby in the evenings who would letch and look at us. Very uncomfortable. No one came to help us with our luggage but someone did to check the minibar. Would never recommend this hotel.

8/10 Good

sadath Ali

Liked: Staff & service

8/10 Good

Amson, Rayagada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Overall it was good

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
too unpleasant experience. discriminative treatement for expedia customers.

4/10 Poor

hari, newark usa

Liked: Cleanliness
Disliked: Staff & service
staff is too impolite
Food quality and taste is good. room is clean and neat. Hotel Admin is terrible. Too rude staff. discriminative treatment for expedia customers as we paid less than their regular rates. I was billed and paid for second night even after explaining for hours to them that I have already paid at expedia. They don't listen and treat the guest with respect. To have peace of mind I paid them for the second night and left the hotel. Too many restrictions on visitors to room. its totally peaceless and not worth staying here. For regular customers they offer 24 hours checkout, but for expedia they give only 12 hours check out.

4/10 Poor

ABDULLAH

Disliked: Cleanliness, property conditions & facilities, room comfort