Desk, laptop workspace, iron/ironing board, free WiFi
Check availability

Reviews of Sonesta Simply Suites Huntsville Research Park

2 out of 5
Sonesta Simply Suites Huntsville Research Park
201 Exchange Place, Huntsville, AL

Reviews

8.8

Excellent

Rating 10 - Excellent. 285 out of 516 reviews" "
Rating 8 - Good. 160 out of 516 reviews" "
Rating 6 - Okay. 41 out of 516 reviews" "
Rating 4 - Poor. 17 out of 516 reviews" "
Rating 2 - Terrible. 13 out of 516 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cristopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , friendly & spacious
Stayed 1 night in May 2024
Response from Lynne on 21 May 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excellent

Uppinder, NEPEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and convenient, and good price. Exercise room needs a fan.
Stayed 2 nights in May 2024
Response from Lynne on 21 May 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excellent

Thomas

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Lynne on 21 May 2024
Hello, We are so please that you enjoyed your stay. Thank You for staying with us.

6/10 Okay

Jean

Business traveller
Disliked: Amenities, property conditions & facilities
Limited amenities.
Stayed 2 nights in May 2024
Response from Lynne on 21 May 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excellent

Vanetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and everything else was in order. They should consider having a continental breakfast.
Stayed 3 nights in May 2024
Response from Lynne on 14 May 2024
Hello, We are so happy that you enjoyed your stay with us. Thank You for your feedback.

6/10 Okay

Mark, Oxford

Stayed 1 night in May 2024
Response from Jennifer Middleton, Director of Sales on 13 May 2024
We thank you for choosing Sonesta Simply Suites Huntsville. We were disappointed to see that everything did not exceed your expectations. We would love to hear what we can do to improve your experience for next time. As you see by most of our reviews, we want all of our guests to have a 10/10 or 5/5 experience.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lynne on 6 May 2024
We are so pleased that you enjoyed your stay. Thank You for your feedback.

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place felt like home
Stayed 1 night in May 2024
Response from Lynne on 3 May 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated . Beautiful unit with stove top, full size refrigerator, large desk
Stayed 1 night in Apr 2024
Response from Lynne on 1 May 2024
We are so pleased that you enjoyed your stay with us. Thank You for your feedback.

10/10 Excellent

Tuyishime

Stayed 2 nights in Apr 2024
Response from Lynne on 30 Apr 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excellent

Geoff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Newer remodel. Clean
Stayed 2 nights in Apr 2024
Response from Lynne on 29 Apr 2024
We are so pleased that you enjoyed your stay with us. Thank You for your feedback.

6/10 Okay

Melisha

Disliked: Amenities
Limited amenities
Stayed 2 nights in Apr 2024
Response from Lynne on 29 Apr 2024
Thank You for staying with us. We appreciate your feedback.

2/10 Terrible

Chandler

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Brachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Lynne on 26 Apr 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excellent

Ceciley, Trion

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean will stay again
Stayed 1 night in Apr 2024
Response from Lynne on 24 Apr 2024
Thank You for staying with us. We appreciate your feedback.

4/10 Poor

Josette

Stayed 5 nights in Mar 2024

10/10 Excellent

Valencia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Lynne on 25 Apr 2024
Thank You for staying with us. We appreciate your feedback.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable stay nice rooms the lobby and entryway are a little bit dated and they're doing a major construction on the drive coming in but all in all it was a very good experience I would have rated it great if the lobby was a little nicer.
Stayed 2 nights in Apr 2024
Response from Lynne on 23 Apr 2024
Thank You for staying with us. We appreciate your feedback.

8/10 Good

Vantroi

Stayed 3 nights in Apr 2024
Response from Jennifer Middleton, Director of Sales on 13 May 2024
Thank you for your feedback. We appreciate you choosing Sonesta Simply Suites Huntsville and appreciate the positive guest score. We strive for 5/5, and welcome you back again soon. Feel free to ask for me at the front desk if you would like to share how we can do better. We have a great partnership with Expedia, and I love when I get to meet one of our loyal travelers.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lynne on 22 Apr 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excellent

Lance, Guntersville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and great staff.
Stayed 1 night in Apr 2024
Response from Lynne on 18 Apr 2024
Hello, We are so happy that you enjoyed your stay. Thank You for your feedback.

10/10 Excellent

Caleb

Stayed 2 nights in Apr 2024
Response from Lynne on 14 May 2024
Hello, We are so pleased that you enjoyed your stay. We appreciate your feedback.

8/10 Good

Tina

Liked: Staff & service
Stayed 8 nights in Mar 2024
Response from Lynne on 12 Apr 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excellent

Aubrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff; Clean and quiet.
Stayed 3 nights in Apr 2024
Response from Jeff Briner on 9 Apr 2024
Aubrey, thank you for your kind comments. I will share with the staff.

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better room and amenities then area business class, hotels, but less expensive. I was really pleasantly surprised at how much I liked this place, and will definitely stay here again when I am in Huntsville.
Stayed 1 night in Feb 2024
Response from Lynne on 8 Apr 2024
Hello, We are happy that you enjoyed your stay. Thank you for your feedback.

8/10 Good

Eisden

Liked: Cleanliness, staff & service, property conditions & facilities
We were there for a long weekend. The place was fine, no frills but was clean and quiet. Setup like a former extended stay hotel in that no lobby, breakfast, and sign that maid service is every 7 days but can exchange towels, etc, anytime. Reasonably priced for amenities.
Stayed 3 nights in Mar 2024
Response from Lynne on 2 Apr 2024
Thank You for staying with us. We appreciate your feedback

8/10 Good

Marilyn, Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lynne on 2 Apr 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was very clean, spacious and well-equipped. We would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Lynne on 26 Mar 2024
Hello, We are so pleased that you enjoyed your stay with us. Thank You for your feedback.

10/10 Excellent

Saya

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in Dec 2023
Response from Lynne on 22 Mar 2024
Hello, We are so happy that you enjoyed your stay. Thank You for your feedback.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2024
Response from Lynne on 19 Mar 2024
Hello, We are so pleased that you enjoyed your stay. Thank You for your feedback.

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleanliness and quiet environment
Stayed 1 night in Mar 2024
Response from Lynne on 19 Mar 2024
Hello, We are so happy that you enjoyed your stay with us. Thank you for your feedback.

6/10 Okay

Lindsey

Stayed 1 night in Mar 2024
Response from Lynne on 8 Apr 2024
Thank You for staying with us. we appreciate your feedback.

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and quiet. No issues….would stay here again.
Stayed 1 night in Feb 2024
Response from Jennifer Middleton, Director of Sales on 4 Mar 2024
We are so glad you had a comfortable stay with us! Guest service and cleanliness are a top priority! We hope to see you again soon!

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service
Felt clean and safe. Staff was very friendly. Gym was not great just because of how tight the space is. Felt awkward to workout when someone else is in there just because you’re right next to each other but I’m just grateful there was a gym so not complaining about that
Stayed 2 nights in Feb 2024
Response from Jennifer Middleton, Director of Sales on 4 Mar 2024
Thank you for your feedback! We are so pleased you enjoyed your stay, and we had everything you needed. Noticeably clean rooms are definitely a top priority for us! We hope you will always choose Sonesta Simply Suite whenever you are in the Huntsville area.

10/10 Excellent

Karyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying at Simply Suites and would stay again. Very comfortable and convenient to dining and shopping.
Stayed 1 night in Feb 2024
Response from Lynne on 23 Feb 2024
Hello, We are so please d that you enjoyed your stay with us. Thank You for your feedback.

6/10 Okay

Kate

Travelled with family
Liked: Staff & service
Mixed Experience
The staff was welcoming and courteous! The variety of smoke odors was unpleasant and disruptive. I was awakened twice by a tobacco odor. The scent of marijuana was frequently in the elevator and hallways. A "musical seat" activity in the parking lot lasted nearly an hour with three vehicles and about a dozen people. Great location and wonderfully convenient!
Stayed 5 nights in Feb 2024
Response from Lynne on 27 Feb 2024
Hello, We do apologize for the issues that occurred during your stay. We will address the issues mentioned in your survey. We value you as a guest and Thank You for your feedback.

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
This property was OK as hotels go. Clean. Room was smaller than expected. I did not like the $100 damage deposit that had to be put down once I got to check in. I didn't see that anywhere in the reservation info. The credit was supposed to be within 10 days and I have yet to see it 20 days later.
Stayed 1 night in Feb 2024
Response from Lynne on 19 Mar 2024
Hello, Our apologies for the delay of your deposit. Please contact the hotel directly for assistance and ask for extension 415. Thank You

8/10 Good

Diane, Dothan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, comfortable bed. Kitchen area was well setup for meal preparation
Stayed 2 nights in Feb 2024
Response from Lynne on 19 Feb 2024
Hello, Thank You for filling out our survey. We appreciate your feedback.Thank You

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
It’s the most quiet hotel I’ve ever stayed at! Clean rooms.
Stayed 2 nights in Feb 2024
Response from Lynne on 19 Feb 2024
Hello, We are so pleased that you enjoyed your stay with us. Thank You for your feedback.Thank You

2/10 Terrible

Rachel, Doral

They didn’t have my room available even though I paid for it
Stayed 1 night in Feb 2024
Response from Jennifer Middleton, Director of Sales on 4 Mar 2024
We are so sorry that something was amiss with your reservation, and we are working to make sure this does not happen again. We hope you will give us another try the next time you are in the area. You can always call me if you have any challenges, and I am happy to help.

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not for a romantic get away
As with most hotels, the photos used look like they were taken in the glory days. It was a little run down, but by far not the worst I have seen. The room was nice and it was quiet...getting to the room was where it was uncomfortable. There were most definitely a lot of people who lived there and drugs were an obvious problem. But everyone did keep to themselves.
Stayed 1 night in Feb 2024
Response from Jennifer Middleton, Director of Sales on 4 Mar 2024
Thank you for your feedback and positive comments about the nice quiet room. The Sonesta Simply Suites is a purpose-built hotel for long term stays. We focus on providing all the comforts of home and one of the best values in the area. Most of our guests are working long term projects, training, or relocating to the area. Our guests come from all areas of the country and the world, and we get to know most of our guests quite well due to the duration of their stays. They may not live like us, but they are respectful of our building and our other guests as we are a 100% non smoking hotel. Our management team has over 75 years combined experience in the industry and over 8 years managing this hotel together. We treasure our work family and the hard work they do to provide noticeably clean rooms for our guests. Safety, guest service, and cleanliness are top priority. We observe quiet hours so that our guests can be comfortable and live like home. We just completed a refresh in November 2023 and every room received new paint, carpet and flooring as well as updates to the public areas. We also installed a brand new elevator as well as new furniture and electric fireplace in our lobby so that everyone receives the warmest of welcomes. Professional photos were taken in November of 2023 of our actual rooms so that we can be an accurate representation online. We lead the brand in guest service and cleanliness scores as well as extended stay occupancy. We understand that we are not the right fit for a romantic getaway, but if you ever need a long term stay we hope you think of us. We appreciate you giving us a try and would love to help you book another stay in the future.

10/10 Excellent

Mica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lynne on 19 Feb 2024
Hello, We are so pleased that you enjoyed your stay. Thank You for your feedback.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lynne on 12 Feb 2024
Hello, Thank You for taking our survey. We appreciate your feedback.

8/10 Good

Serena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are nice.
Stayed 2 nights in Feb 2024
Response from Lynne on 12 Feb 2024
Hello, Thank You for taking our survey. We appreciate your feedback.

10/10 Excellent

Xavier

Liked: Cleanliness
Staff was nice, room was clean , shower was excellent
Stayed 2 nights in Feb 2024
Response from Lynne on 12 Feb 2024
Hello, We are so pleased that you enjoyed your stay. Thank You for your feedback.

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy. Guy at the counter was cool. The hotel fell like it needs an update. Definitely some smells in the elevator and even walking into my room but overall for one night it wasn't bad. Check out is at 11 and i had room service coming in a little after 10am so that was bs. But again, overall stay wasn't horrible
Stayed 1 night in Feb 2024
Response from Lynne on 12 Feb 2024
Hello, Our apologies for the issues you had during your stay. We will address the issues accordingly. Thank You for your feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value for the Price
Stayed here for 3 nights on business travel. Overall it was newly renovated and extremely clean with a very welcoming staff. Some people might not like that there is no breakfast but that didn’t matter to me.
Stayed 3 nights in Jan 2024
Response from Lynne on 2 Feb 2024
Hello, We are so happy that you enjoyed your stay with us. Thank You for your feedback.

10/10 Excellent

Luis

Stayed 1 night in Jan 2024
Response from Lynne on 21 Mar 2024
Lynne, We are so happy that you enjoyed your stay with us. Thank You for your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Lynne on 30 Jan 2024
Hello, We are so pleased that you enjoyed your stay. Thank You for your feedback.

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lynne on 2 Feb 2024
Hello, Thank You for staying with us. We appreciate your feedback.