Breakfast area

Reviews of La Quinta Inn by Wyndham Huntsville Research Park

2.5 out of 5
La Quinta Inn by Wyndham Huntsville Research Park
4870 University Dr NW, Huntsville, AL

Reviews

6.4
Rating 10 - Excellent. 251 out of 1005 reviews" "
Rating 8 - Good. 195 out of 1005 reviews" "
Rating 6 - Okay. 194 out of 1005 reviews" "
Rating 4 - Poor. 154 out of 1005 reviews" "
Rating 2 - Terrible. 211 out of 1005 reviews" "

6.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quiet stay, staff nice, room was clean
Stayed 1 night in May 2024

10/10 Excellent

Heather

Stayed 1 night in May 2024

2/10 Terrible

Matthew

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This is an old property they are attempting to renovate but as of the date we stayed, still have lots of work to do. The rooms were previously smoking rooms and they have not done enough to get rid of the smell. One of the rooms we rented had a strong deep fryer smell. While we did not feel unsafe, the property seems like an old roach motel they have put a fresh coat of paint on and updated the furniture to make it look nice but needs much more work before it would meet the standard we're used to with La Quinta. No complaints about the staff, they were friendly and helpful.
Stayed 1 night in May 2024
Response from A Rhame on 25 May 2024
I am so sorry to hear that you didnt enjoy your stay. We are a older property but we have actually completely gutted all of our rooms and renovated them much more than just paint and furniture. We do still have along way to go as far as the exterior of the property and the lobby and breakfast areas and will be starting them in the next month or so. I hope you will consider staying with us again to see all of our updates

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service
I can’t comment on the property itself with all of the renovations going on but was very happy overall and the front desk staff were all great
Stayed 5 nights in May 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasantly surprised. The room was very clean and looked recently renovated. Very nice finishings
Stayed 1 night in May 2024

6/10 Okay

Shaun

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Under construction and not very well kept
Stayed 2 nights in May 2024

6/10 Okay

chris

Stayed 2 nights in May 2024

6/10 Okay

Shaun

Stayed 1 night in Apr 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Cesar

Business traveller
Interior of the rooms really good
Stayed 1 night in Apr 2024

10/10 Excellent

Fernando, SANTA CRUZ

Awesome
Stayed 5 nights in Apr 2024

4/10 Poor

marlys

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
THIS HOTEL IS GOING THRU RENOVATION. PARKING WAS LIMITED. INTERNET DIDNT WORK FOR ONE DAY. NO YOGURT THE BREAKFAST WAS LIMITED.. NO EGGS TODAY AND FOOD WAS DELIVERED ON WEDNESDAY. SO LITTLE LEFT FOR SATURDAY AND SUNDAY. AND TODAY THERE WAS NO HOT WATER FOR MY SHOWER. THE HELP WAS NICE AND TRIED TO HELP BUT IF STUFF ISNT DELIVERED THEY CANT DO ANYTHING. I STAY AT LAQUINTA ALL THE TIME BUT WOULD NOT GO BACK TO THIS ONE.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cheryl

Stayed 1 night in Apr 2024

4/10 Poor

Robert

Disliked: Staff & service
Wonan at the counter was rude when i told her my key would not open the door to my room had to wait over 30 minutes for the issue to be resolved making me late for work without even a apology.
Stayed 1 night in Apr 2024

10/10 Excellent

Micah

Stayed 1 night in Apr 2024

2/10 Terrible

Karl

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was very nice, however, the consierge did not inform me of the construction that was going on behind my room. They started working on the room next door to mine at 5am in the morning. And without any notice, started hammering. Terrible lack of courtesy for me as a resident.
Stayed 1 night in Apr 2024
Response from Ni on 14 Apr 2024
Our apologies for our recent renovation noises. We will definetely address the time work is started. However,we are renovating to make our rooms more up to date for you our guest! Next time you are in town,stop by and see even more changes! See you soon!

8/10 Good

Meredith, lockport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were remodling one side of where we were staying. So it was a little loud in the morning. Then there were people out in the parking lot at 11pm to 2am having a cook out. Didn't have to many parking spots bc of the remodling.
Stayed 3 nights in Apr 2024
Response from Ni on 14 Apr 2024
We are sorry for what you had to endure we will definitely make sure our security teams knows of this to stop any further actions as such as being in the parking lot that late. Our parking will be back very soon to where parking will be alot better because our remodeling is almost complete. The next time you are i town stop by and see what new amenities we have for you. See you soon!

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Friendly staff!
Stayed 1 night in Apr 2024
Response from Ni on 14 Apr 2024
Thank you so much and we can't wait to se you again!

6/10 Okay

Charlie

Travelled with family, Business traveller, Travelled with pets
Liked: Staff & service
Had construction going on, the bathroom was small, with the sink not in it. Carpet was stained.
Stayed 1 night in Mar 2024
Response from Ni on 14 Apr 2024
We are currently remodeling our property with walk in showers where as it is roomier for our guest convenience. The next time you are in town try one of our renovated rooms and see the major transformation!

6/10 Okay

Griffin

Stayed 3 nights in Apr 2024

2/10 Terrible

Lissette

Stayed 2 nights in Mar 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean room.
Stayed 1 night in Mar 2024
Response from Ni on 29 Mar 2024
Thanks and we will see you soon!

2/10 Terrible

Tom

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My husband and i reserved a room several months in advance at LaQuinta Hotel and when we came to check into our room, the room stunk, the bathroom was nasty, and it was past the date that we could get a regund for our stay. So after our date friday evening we went and checked at the Best Western and paid less for the night than LaQuunta Hotel room that we reserved. And in the morning after we checked out of the Best Western we drove down the road to the LaQuinta Hoteland turned in our room key card. I would NEVER recommend LaQuinta to anyone. Not EVER!!! Grom the owners down to the employees, there really needs to be a HUGE improvements and updates in your Hotel rooms.
Stayed 1 night in Mar 2024
Response from Ni on 23 Mar 2024
Our apologies for your stay not being a great one. You reserved an older room and we are currently in the middle of renovation to modernize our rooms. The building your room was in is actually being renovated on the other side. Next time while you are in town try one of our king premiere rooms and you will see an amazing transformation! We do wish you would have said something to our front desk about not being happy with your room. Again, our apologies for your stay not being a good one.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Ni on 23 Mar 2024
Thanks and see you soon!

8/10 Good

william

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good customer service, nice location, very limited breakfast options, floor in room was Sticky and not very clean. Overall good stay, good deal, good price.
Stayed 1 night in Mar 2024
Response from Ni on 23 Mar 2024
We will make sure to have housekeeping checking all areas. Thanks for letting us know! We look forward to seeing you very soon!

8/10 Good

jackelyn

Stayed 1 night in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Ni on 29 Mar 2024
Thanks for your feedback! We will be awaiting your future stays!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Ni on 29 Mar 2024
Thank you so much for staying with us, we look forward to you coming back really soon!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ni on 29 Mar 2024
Thank you greatly for your feedback and we will see you soon!

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms could use some maintenance but you get what you pay for
Stayed 1 night in Mar 2024
Response from Ni on 23 Mar 2024
Thanks for your feedback and we are currently renovating our property because our we want our guest in a modern room. Next time your in town try one of our newly renovated double queen rooms and you will see an amazing difference! See you soon!

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Mar 2024
Response from Ni on 29 Mar 2024
Thanks for your feedback! We aim to please here at La Quinta and we cant wait for you to come back!

6/10 Okay

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ni on 29 Mar 2024
Thank you and we can't wait to see you again!

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Ni on 29 Mar 2024
Thank you so much for your feedback and we look forward to you returning!

2/10 Terrible

Constantine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run - NOT worth the $70 nite !
Motel : there was an open hole in the bathroom pipe wall- toilet won’t flushfo 3 days ! The room smells like wet dogs- lots of dust blows out of the A/C heater- window lock is broken.
Stayed 10 nights in Feb 2024
Response from Ni on 29 Feb 2024
I am sorry your stay was not an incredible one. We do ask our guest if there is ever anything they are not comfortable with in the rooms to make our front desk aware and we will make better accommodations for them. There was nothing reported to our front desk from your room during your stay because we would have gladly moved you to a better room. We are currently renovating and the room you were in is one that has not been renovated. Again, our apologies for the room not being up to standards for our brand.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Ni on 29 Feb 2024
Thanks and see you soon!

6/10 Okay

McKenna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very polite. The property had certain locations marked off with yellow cation tape.
Stayed 1 night in Feb 2024
Response from Ni on 29 Feb 2024
The caution tape was only for guest safety. We are in the middle of renovation and our staircases were just put in and the cement hadn't dried,that was the reason for the caution tape. Our apologies if it was an oversight,that our front desk didn't mention.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ni on 29 Feb 2024
Thanks and see you soon!

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Both nights there were parties going in on the 2nd floor, very loud music. Room dirty!!!
Stayed 2 nights in Feb 2024
Response from Ashley Rhame on 23 Feb 2024
I am very upset to hear you did not have a good stay with us! Did you call or speak to anyone at the front desk so we could made the other guests causing problems to leave or quiet down! I hope you will consider staying with us again in the future and give us another chance to provide you with a clean modern room

10/10 Excellent

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this hotel to attend the high school wrestling championship. It was clean and comfortable. My only concern was the fact they did not bring clean towels after the first night. We stayed for 2 nights. I had juice and muffins for the breakfast and also a cup of coffee. No complaints. Teala at the front desk was very nice and professional. I would stay here again.
Stayed 2 nights in Feb 2024
Response from Ashley Rhame on 23 Feb 2024
Thank you so much for reviewing our property! Teala is wonderful and a great asset to our property! I hope you will stay with us again if traveling through our area in the future!

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches
Cockroaches, lots of them, checked out at 2 am
Stayed 1 night in Feb 2024
Response from Ashley Rhame on 23 Feb 2024
Unfortunately you stayed in one of our cheaper, non renovated rooms during your stay! We have the best pest control service in our area servicing our property now . All of the room renovation should be completed by May

10/10 Excellent

Maria

Stayed 3 nights in Feb 2024
Response from Ni on 23 Mar 2024
Thank you so much and we can't wait to see you soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Room looks like it was recently remodeled, appears brand new. Bed was very comfortable. A like more covers on the bed but I increased the temperature and it was very comfortable. They r remodeling the outside but all of that takes time. Room was great.
Stayed 1 night in Feb 2024
Response from Ashley Rhame on 23 Feb 2024
Thank you so much for reviewing our property! Our rooms are newly renovated, I am so glad to hear you had a good stay with us and hope we will see you again in the future!

8/10 Good

Pete

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ashley Rhame on 23 Feb 2024
Thank you for taking time to review our property!

2/10 Terrible

Ophelia

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Feb 2024
Response from Ashley Rhame on 23 Feb 2024
I am completely shocked of your pictures you posted! I am so sorry that you had such a bad experience. I will be speaking with our housekeeping crew to ensure this will not be a problem in the future!

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The customer service was EVERYTHING SHE IS THE BEST!!!!
Stayed 1 night in Feb 2024
Response from Ashley Rhame on 23 Feb 2024
We do have a amazing staff currently! I am so glad to hear that you had a good stay !

10/10 Excellent

Darrell

Stayed 1 night in Jan 2024
Response from Ni on 23 Mar 2024
Thanks so much! See you soon!

2/10 Terrible

Lee

Disliked: Staff & service, property conditions & facilities
Under construction and was not aware of it. Our room was newly renovated and was nice
Response from Ashley Rhame on 23 Feb 2024
I am sorry that you were not aware of the constuction prior to your arrival. I am glad to hear you enjoyed the remodeled rooms. I am confusted on why you gave us a 1 out of 5 since you said the room was nice

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ni on 29 Feb 2024
Thanks and See you soon!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2024
Response from Ni on 29 Feb 2024
Thanks and we look forward to seeing you soon!

6/10 Okay

Erica

Disliked: Cleanliness, property conditions & facilities
Too noisy and Roaches
Response from Ni on 29 Feb 2024
I do apologize for the inconvenience of your stay. We are currently undergoing renovations to improve the stay for our guest. On your next visit you will see an amazing transformation!