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"Great stay"

"Wonderful "

"I love this hotel... It's beautiful and historic and (some of) the rooms are huge! It's local to Cleveland Clinic and Case Western so perfect for graduation this weekend. It's within easy walking distance if the RTA to head downtown to a baseball game. We did have issues this time with the room not being made up (even when we inquired on the 3rd day), and the AC struggled to keep up with the unseasonably warm weekend. And there is a single working elevator as they upgrade them (one at a time). But the staff is friendly, the shuttle a wonderful thing, and in/out parking great! So overall still a fabulous and comfortable place to stay. "

"The women at the front desk was so helpful and nice which made for a great start to our stay at the hotel,"

"Couldn't ask for a better place, staff was exceptional and room was perfect! Thank you so much for a wonderful stay!!!!"

"was great got stuck in elevator though"

"The gentleman at the front desk was outstanding. Super friendly and helpful/informative. A definite welcoming personality. "

"Beautiful hotel with a great location ...right by the lake and convenient to everything downtown. Very comfortable beds and modern, clean rooms. Really enjoyed our stay!"

"Location was excellent. Easy walking distance for our visits to Cleveland Museum of Art, Severance Hall, Little Italy, etc."