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Reviews of TownePlace Suites by Marriott Houston Intercontinental Arpt

3 out of 5
TownePlace Suites by Marriott Houston Intercontinental Arpt
4015 Interwood N Pkwy, Houston, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 373 out of 582 reviews" "
Rating 8 - Good. 157 out of 582 reviews" "
Rating 6 - Okay. 31 out of 582 reviews" "
Rating 4 - Poor. 12 out of 582 reviews" "
Rating 2 - Terrible. 9 out of 582 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

VLADIMIR

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked a room for 3 people, they gave us a room for two people so one of us had to sleep on the floor. We were only given one tiny blanket for the third person on the floor, Marriott couldn't even provide a rollaway bed. Horrible experience.
Stayed 1 night in May 2024

4/10 Poor

Melissa

Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice. Facilities are well maintained. The rooms are large, the kitchen was convenient though a few basic items should be included. The gym is small but clean and with the basic items to work out. One main lowlight was the room A/C. First, the thermostat was not working properly. In a 30-minute timeframe we experienced big temperature changes ( /- 5 degrees). It ranged from too hot to too cold. Actually this impacted the quality of our sleep. Also the A/C was too noisy, it’s an older unit. Overall, we enjoyed our stay except for the AC issues.
Stayed 5 nights in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be staying here again in the future everything was perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to IAH Airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Staff. Kitchen had everything I needed!
Stayed 1 night in Apr 2024

10/10 Excellent

michael

Stayed 5 nights in Mar 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how quiet and peaceful my stay here was!!The breakfast was good too
Stayed 2 nights in Mar 2024

10/10 Excellent

anita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was very good
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Christianah

Liked: Staff & service
-
Stayed 3 nights in Feb 2024

10/10 Excellent

Paulina

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Spacious, clean, friendly. No restaurants nearby so bring food.
Stayed 1 night in Feb 2024

10/10 Excellent

Somes, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel we stayed in prior to early morning flight, so weren't there long enough to form too many opinions.
Stayed 1 night in Feb 2024

8/10 Good

David

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Chemicals for cleaning WAY overused!
The cleaners use products that are too potent and containes harsh irratation . I’m a season traveler and I’ve never experienced this. I change hotels for my third night.
Stayed 1 night in Feb 2024

4/10 Poor

regina

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Did not like that the maid opened our door at 8:30 in the morning without knocking and continued to knock even after we said we resting. Felt like it was intentional to get us out of the room.
Stayed 1 night in Jan 2024

4/10 Poor

Regina

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Less than 20 minutes from the airport and free parking! Checked in within 5 minutes! I would definitely stay again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Karina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

HARI PRIYA

Liked: Cleanliness, staff & service
old property
Stayed 1 night in Nov 2023

8/10 Good

Tsung Wei

Stayed 1 night in Nov 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice reception staff that went above and beyond to make my stay comfortable. Breakfast was very good. The room is lively, comfortable, clean and well equiped. Shuttle bus deiver was super helpful and pleasant. I had a lovely stay here.
Stayed 1 night in Nov 2023

10/10 Excellent

Lourdes, Chula Vista

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There is a well equipped kitchen, including a full size fridge. Loved the lobby with the fireplace. Staff was very nice
Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wet nice pet friendly accommodations, spacious rooms, had a great stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Tonja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Oct 2023

8/10 Good

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to and quiet. The parking was excellent. The rooms could use a little updating but otherwise everything was excellent
Stayed 1 night in Oct 2023

10/10 Excellent

James

Stayed 1 night in Oct 2023

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
We always stay here when flying out of IAH. The service is great, rooms are clean and comfortable. The shuttle to the airport is a plus!
Stayed 1 night in Oct 2023

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy peasie
Great place with a wonderful room.
Stayed 1 night in Oct 2023

8/10 Good

Joseph P Costantino, Long Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom wasnt what i expected, didnt ask for ADA, got one anyway. Made the floors a bit slippery, but if i had needed that accommodation it would have been amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

Gabriel

Stayed 2 nights in Sep 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever stayed ♥️
Stayed 1 night in Sep 2023

8/10 Good

Fritz

Very clean
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Aug 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and the staff were awesome
Stayed 2 nights in Aug 2023

10/10 Excellent

Latisha

Travelled with family
Liked: Amenities
Every thing was nice. Staff and service.
Stayed 1 night in Aug 2023

8/10 Good

Laura

Travelled with family
It was close to the airport.
Stayed 1 night in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from DT on 12 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Adrian

Liked: Property conditions & facilities
Very close to the airport
Stayed 2 nights in Jun 2023
Response from DT on 12 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

FABIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always wonderful. An absolute joy. An oasis from the hustle and bustle of Greenspoint.
Stayed 2 nights in May 2023
Response from DT on 12 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dora

Liked: Cleanliness
Clean, great breakfast, friendly staff
Stayed 2 nights in May 2023

8/10 Good

Atyria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to the airport which was great since we had a very early morning flight.
Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and free breakfast. Room had small kitchen.
Stayed 4 nights in Apr 2023