Exterior

Reviews of The Lancaster Hotel

4 out of 5
The Lancaster Hotel
701 Texas St, Houston, TX

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1354 out of 1540 reviews" "
Rating 8 - Good. 128 out of 1540 reviews" "
Rating 6 - Okay. 27 out of 1540 reviews" "
Rating 4 - Poor. 15 out of 1540 reviews" "
Rating 2 - Terrible. 16 out of 1540 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, Essex Fells

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From our warm greeting, to the surprise chocolate covered strawberries, to the elegant spacious room and great restaurant food, as well as the surroundings which were fun to explore, it made my cancelled flight turn into a delightful diversion
Stayed 1 night in Mar 2024

10/10 Excellent

RUSSELL

Liked: Amenities, property conditions & facilities
TRENDY, BOUTIQUE HOTEL WITH VERY NICE RESTAURANT AND MANY AMENITIES…..COMPLETELY “SMOKE-FREE” ONE OF MY VERY FAVORITES!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about this place. Especially the added snacks in the room were a real special treat. We did not care for the food at the restaurant that was part of the hotel. Not enough options for regular food. Everything was food we were not familiar with.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great boutique hotel. The room we eventually got was awesome. Breakfast comes with the room and it’s fantastic. We ate dinner in the restaurant and I give it 5 stars. We will be back!
Stayed 2 nights in May 2024
Response from Pete Shim on 22 May 2024
Thank you for your wonderful feedback regarding your recent stay at The Lancaster Hotel. We are delighted to hear that you had an excellent experience at our beautiful hotel and enjoyed our unique accommodations and amenities. We are especially pleased to see that you enjoyed a delicious meal at our restaurant, Cultivated F+B, during your stay. We enjoyed making a lasting impression on your travels and we look forward to welcoming you back again soon.

10/10 Excellent

Sonali

Liked: Cleanliness, property conditions & facilities
Great location, wonderful staff, beautiful rooms and amenities
Stayed 2 nights in May 2024
Response from Pete Shim on 21 May 2024
Thank you for sharing your recent experience at The Lancaster Hotel. We are thrilled to see that you enjoyed our beautiful guestrooms, our downtown location, and that our hospitality was excellent. We are also pleased to hear that you enjoyed our luxurious and unique amenities. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and excellent service!
Stayed 1 night in May 2024
Response from Pete Shim on 14 May 2024
Thank you for your wonderful review. We are thrilled to see that you enjoyed our luxurious and beautiful hotel and that our hospitality was excellent. Thank you again for sharing your experience with other travelers, we look forward to welcoming you back again soon!

10/10 Excellent

Shannon, Riverside

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and comfortable. Blackout curtains shut out the city lights. Close and walkable to everything in Theater District and blocks from train to Museums. Hotel restaurant outstanding, but very busy. Luckily, Frank's Pizza just blocks away. Only issue: handicapped room did not have any rails in shower or by toilet. Toilet was also crammed against wall so a bit difficult for my husband. Will stay here again when we return to Houston.
Stayed 4 nights in Apr 2024
Response from Pete Shim on 14 May 2024
Thank you for your wonderful feedback. We are pleased to see that you and your husband enjoyed a comfortable stay, our theater district location, and that our hospitality was so welcoming. Our team sincerely enjoys serving our guests and making your stay as comfortable as possible. We look forward to welcoming you back on your next trip to Houston!

10/10 Excellent

Justin, San Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love how the staff took care of my needs. To be honest, it was my first time trying a luxury hotel, so I was not comfortable with some things and the tipping culture. However, it made me want to introduce this culture to my parents in the future.
Stayed 1 night in May 2024
Response from Pete Shim on 14 May 2024
Thank you for choosing The Lancaster Hotel. We are thrilled that you had a wonderful experience. Our team takes great pride in serving our guests and I am thrilled that our hospitality was so warm and welcoming. We enjoyed making a lasting impression on your travels and we look forward to welcoming you back again soon.

10/10 Excellent

Linda

We always enjoy our stay at the Lancaster. The room is perfect, the restaurant is amazing and the atmosphere is welcoming.
Stayed 1 night in May 2024
Response from Pete Shim on 7 May 2024
Thank you for sharing your wonderful feedback regarding your recent stay at The Lancaster Hotel. We are delighted to see that you enjoyed our warm and welcoming atmosphere, your beautiful guestroom, and a delicious meal at our restaurant, Cultivated F+B! It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 Excellent

Deana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Pete Shim on 14 May 2024
Thank you for your wonderful rating. We are thrilled to see that you enjoyed your stay at The Lancaster Hotel. We look forward to welcoming you back again soon.

10/10 Excellent

Ioana

Liked: Cleanliness, property conditions & facilities
Wonderful hotel, one of the best I have travelled to. Great service, lovely style, fantastic bar, restaurant and breakfast and the incredible art collection puts it way over the top. Rooms contain original contemporary American art, and a whole display of numerous pieces in common areas of the hotel. Highly recommend.
Stayed 2 nights in Apr 2024
Response from Pete Shim on 3 May 2024
Thank you for your wonderful review and your kind words, they mean so much to us at The Lancaster Hotel. It is heartwarming to know that you enjoyed our unique amenities, accommodations, and exceptional service. Our dedicated team members work hard to exceed expectations, and we’re delighted that we succeeded during your stay. We truly appreciate your high recommendation and look forward to welcoming you back again soon.

10/10 Excellent

john

Stayed 1 night in Apr 2024
Response from Pete Shim on 22 May 2024
Thank you for taking the time to leave your wonderful rating. We are pleased to see that you enjoyed your stay at The Lancaster Hotel. We look forward to welcoming you back again soon.

10/10 Excellent

Joeleisa

Stayed 2 nights in Apr 2024
Response from Pete Shim on 21 May 2024
Many thanks for your 5-star rating. We are thrilled to see that you enjoyed an excellent experience at The Lancaster Hotel. We hope to welcome you back again soon.

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10.
Stayed 1 night in Apr 2024
Response from Pete Shim on 30 Apr 2024
Thank you for taking the time to leave your wonderful rating. We are thrilled to see that you enjoyed your stay. It was a pleasure having you as our guest at The Lancaster Hotel, we look forward to welcoming you back again soon.

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel Great location in the theatre district.
Stayed 1 night in Apr 2024
Response from Pete Shim on 30 Apr 2024
Thank you for your wonderful feedback. We are pleased to see that you enjoyed your stay and our convenient theater district location. It was a pleasure having you as our guest at The Lancaster Hotel and we look forward to welcoming you back again soon.

10/10 Excellent

Nancee, Brandon

Stayed 2 nights in Apr 2024
Response from Pete Shim on 21 May 2024
Thank you for taking the time to share your wonderful rating. We are pleased to see that you enjoyed your stay at The Lancaster Hotel. It was our pleasure to serve you and we hope to welcome you back again soon.

10/10 Excellent

Igor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stylish. Class. Excellent service. Small but well stocked bar. Most excellent service. Location!
Stayed 2 nights in Apr 2024
Response from Pete Shim on 24 Apr 2024
Thank you for taking the time to leave your wonderful feedback regarding your recent stay. We are thrilled to hear that you had an excellent experience at our beautiful hotel and enjoyed our unique accommodations and amenities. Our team takes great pride in serving our guests and I am delighted that our hospitality was excellent. We enjoyed making a lasting impression on your travels and we look forward to welcoming you back again soon.

10/10 Excellent

Landis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! The staff is amazing! Everything that my girlfriend and I need was taken care of in a timely manner! Definitely coming back again!
Stayed 2 nights in Apr 2024
Response from Pete Shim on 24 Apr 2024
Thank you for choosing The Lancaster Hotel and sharing your excellent experience. We are delighted to hear that you both enjoyed your stay and that our hospitality was amazing. Personalized service from our exceptional staff is what we strive for and we are thrilled you experienced that first hand. We look forward to welcoming you both back again soon.

10/10 Excellent

Vineet, Great Neck

Stayed 2 nights in Apr 2024
Response from Pete Shim on 14 May 2024
Many thanks for your wonderful rating. We are pleased to see that you enjoyed your stay at The Lancaster Hotel. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 Excellent

Raymond, N CHARLESTON

Stayed 1 night in Apr 2024
Response from Pete Shim on 7 May 2024
Thank you for your wonderful rating. We are thrilled to see that you enjoyed an excellent experience at The Lancaster Hotel. We look forward to welcoming you back again soon.

10/10 Excellent

Wesley

Liked: Cleanliness, property conditions & facilities
Great welcome and friendly staff. The welcome pack in the hotel far exceeds what is offered in similar hotels.
Stayed 1 night in Apr 2024
Response from Pete Shim on 16 Apr 2024
Thank you for sharing your wonderful feedback regarding your recent experience. We are delighted to see that you had an excellent experience and that you enjoyed our unique amenities. Our team takes great pride in serving our guests and I am pleased that our hospitality was so warm and welcoming. We look forward to welcoming you back again soon.

10/10 Excellent

Jamie, Oakdale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, clean, and a very courteous staff.
Stayed 1 night in Apr 2024
Response from Pete Shim on 16 Apr 2024
Thank you for sharing your wonderful feedback regarding your recent stay. We are pleased to hear that you enjoyed our beautiful hotel, our cleanliness, and that our hospitality was so great. It was our pleasure to serve you and we hope to welcome you back again soon.

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean hotel. Breakfast and room service was awesome. Truly enjoyed our stay. Will definitely go back to The Lancaster Hotel.
Stayed 3 nights in Apr 2024
Response from Pete Shim on 16 Apr 2024
Thank you for sharing your wonderful feedback regarding your recent experience at The Lancaster Hotel. We are delighted to hear that you enjoyed your stay, our delicious gourmet breakfast, and cozy room service! Our staff strives to provide an excellent guest experience and we are thrilled to see that we succeeded. We look forward to welcoming you back again soon.

10/10 Excellent

Blake, Houston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay in the heart of Downtown Houston. Excellent service with attention to detail and friendly staff. Location is walkable to downtown destinations including Theater District as well as Main Street, Market Square Park, etc. Would definitely stay again.
Stayed 1 night in Apr 2024
Response from Pete Shim on 9 Apr 2024
Thank you for your outstanding feedback regarding your recent stay. We are delighted that you had an excellent experience during your stay at The Lancaster Hotel. Our team takes immense pride in providing warm and welcoming hospitality to our guests. It is wonderful to hear that you enjoyed our beautiful hotel and our downtown theater district location. We look forward to welcoming you back for another memorable stay!

10/10 Excellent

Joseph, Spicewood

Travelled with partner
All around a great hotel and experience
Stayed 1 night in Apr 2024
Response from Pete Shim on 4 Apr 2024
Thank you for your wonderful feedback regarding your recent experience at The Lancaster Hotel. We are pleased to hear that you enjoyed an excellent experience. It was our pleasure to serve you and we look forward to welcoming you back again soon.

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness
Great manager, Great location. Had a wonderful time
Stayed 2 nights in Feb 2024
Response from Pete Shim on 2 Apr 2024
Thank you for your outstanding feedback regarding your recent stay. We are thrilled that you had an excellent experience at The Lancaster Hotel. Our team takes immense pride in providing warm and welcoming hospitality to our guests. It is wonderful to hear that our downtown location was so convenient during your stay! We look forward to welcoming you back soon for another memorable stay!

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place !!! Close to the ball park !! Rooms are comfortable,,
Stayed 1 night in Mar 2024
Response from Pete Shim on 2 Apr 2024
Thank you for your wonderful feedback regarding your recent experience at The Lancaster Hotel. We are thrilled to see that you enjoyed our beautiful hotel, a comfortable stay in your guestroom, and our downtown location. We look forward to welcoming you back again soon.

10/10 Excellent

Hunter

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Pete Shim on 16 Apr 2024
Thank you for your 5-star rating. We are happy to see that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful time at the Lancaster Hotel. Special props to Gary at the front desk, who helped me check in at 4am due to a early morning flight.
Stayed 5 nights in Mar 2024
Response from Pete Shim on 27 Mar 2024
Thank you for your outstanding feedback regarding your recent stay at The Lancaster Hotel. Gary and our team take immense pride in providing warm and welcoming hospitality to our guests. Our guests are family and going that extra mile is important to us and I am so happy we were able to accommodate your early check-in. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pete Shim on 16 Apr 2024
Thank you for your 5-star rating. We are thrilled to see that you enjoyed an excellent experience at The Lancaster Hotel. We look forward to welcoming you back again soon.

10/10 Excellent

Ivan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pete Shim on 16 Apr 2024
Thank you for taking the time to leave your wonderful rating. We are thrilled to see that you enjoyed your stay at The Lancaster Hotel. We look forward to welcoming you back again soon.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful building
Stayed 1 night in Mar 2024
Response from Pete Shim on 27 Mar 2024
Thank you for sharing your recent experience. We are thrilled to hear that you enjoyed our beautiful hotel and your stay at The Lancaster Hotel. We look forward to welcoming you back again soon.

8/10 Good

Darwin

Travelled with family and small children
Gourmet breakfast & complimentary snacks in room
Stayed 2 nights in Mar 2024
Response from Pete Shim on 21 Mar 2024
Thank you for sharing your wonderful feedback regarding your recent stay at The Lancaster Hotel. We are thrilled to see that you enjoyed your stay, our delicious gourmet breakfast, and our complimentary in-room snacks and beverages. It was a pleasure having you as our guest and we hope to welcome you back again soon.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The service and the room were amazing! We started with valet parking. The room was beautiful with a comfortable sitting area and large windows. The lighting was exceptional since there were at least six or seven light sources, all with options to let you choose your level of brightness. Coffee and assorted snacks available in room. Super comfortable bed with beautiful linens. Bathroom was well appointed with strong water pressure. The Alley Theater and Birraporetti’s restaurant are just across the street. We come downtown from Galveston to attend concerts and plays and we’ve decided we need to stay at the Lancaster every time!
Stayed 1 night in Mar 2024
Response from Pete Shim on 20 Mar 2024
Thank you for choosing The Lancaster Hotel and sharing your excellent experience. We are delighted to hear that you thoroughly enjoyed your stay and that our hospitality was exceptional. We are also pleased to hear that you enjoyed our luxurious amenities and the extra touches that make The Lancaster unique. Thank you for trusting us on your trip to Houston, we look forward to welcoming you back again soon!

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel, excellent service and gorgeous clean comfy rooms.
Stayed 2 nights in Mar 2024
Response from Pete Shim on 19 Mar 2024
Thank you for your wonderful review. We are pleased to see that you enjoyed a comfortable stay in our beautiful hotel and that our service was excellent. Our team sincerely enjoys serving our guests and making your stay as comfortable as possible. We look forward to welcoming you back again soon.

10/10 Excellent

Eugenia

Travelled with partner
Liked: Amenities, property conditions & facilities
The standard king room was not very large but the essentials were all there. Comfortable bed, complimentary drinks and snacks in the room, excellent service. Breakfast was also better than usual. There was really nothing that we did not like.
Stayed 1 night in Mar 2024
Response from Pete Shim on 19 Mar 2024
Thank you for sharing your wonderful feedback regarding your recent stay at The Lancaster Hotel. Our Classic King Guestrooms are intimate and luxurious and we are thrilled you enjoyed a comfortable stay. We are especially pleased to see that you enjoyed our complimentary in-room snacks and beverages, our gourmet breakfast, and that our hospitality was exceptional. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 Excellent

Deborah

Stayed 7 nights in Mar 2024
Response from Pete Shim on 9 Apr 2024
Thank you for taking the time to share your wonderful rating. We are pleased to see that you enjoyed an excellent experience at The Lancaster Hotel. We look forward to welcoming you back again soon.

10/10 Excellent

Giget, Conyers

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Professional and courteous staff. Clean & quiet room. Good food & drinks.
Stayed 1 night in Mar 2024
Response from Pete Shim on 15 Mar 2024
Thank you for sharing your wonderful feedback regarding your recent stay at The Lancaster Hotel. We are delighted to see that you enjoyed an excellent experience and that our hospitality was excellent. Our team sincerely enjoys serving our guests and making your stay as comfortable as possible. We look forward to welcoming you back again soon.

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pete Shim on 13 Mar 2024
Thank you for your great rating. We hope to welcome you back again soon.

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service here I’d second to none. The amenities are outstanding including an impressive breakfast buffet in elegant surroundings. If you are a lover of art and luxury, you will be at home here. Even the details such as marble floors and beautiful lighting are lovely. The staff is friendly and well versed in service excellence. We loved our stay and will return. It was a short walk to the theatre as well.
Stayed 1 night in Mar 2024
Response from Pete Shim on 13 Mar 2024
Thank you for your kind words! We are delighted that your stay at The Lancaster Hotel was exceptional. Our team is committed to creating a warm and welcoming environment for all our guests. It is fantastic to know that you appreciated our elegant and luxurious accommodations and amenities and our prime location in the theater district. We look forward to welcoming you back for another memorable experience!

2/10 Terrible

Yaquelin

Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Pete Shim on 2 Apr 2024
Thank you for your feedback. Please contact us directly, so that we can visit about your experience in more detail. We hope to have the opportunity to welcome you back again soon.

10/10 Excellent

leah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I really loved my stay at the Lancaster and was sad to leave. The hotel is located downtown and accessible to places I needed to be. Its designed well - bright, clean, smells nice, and has not interior decor. The staff from the valet to the front desk to the dining were professional, welcoming, and answered my questions and needs. And the "free" buffet breakfast was delicious - fresh fruit, deviled eggs, scrambled eggs, salmon and capers for a bagels, and much, much more.
Stayed 1 night in Mar 2024
Response from Pete Shim on 13 Mar 2024
Thank you for your outstanding feedback regarding your recent stay. We are delighted to see that you enjoyed an excellent experience during your stay at The Lancaster Hotel. Our entire team take immense pride in providing exceptional hospitality to our guests. It is wonderful to hear that you enjoyed our unique amenities, comfortable accommodations, and our prime downtown location. We look forward to welcoming you back again soon for another memorable stay.

8/10 Good

Gilbert

Liked: Cleanliness, property conditions & facilities
Love the historical art theme. Beautiful hotel with great amenities. Definitely would return
Stayed 1 night in Feb 2024
Response from Pete Shim on 13 Mar 2024
Thank you for your kind words! We are delighted that you appreciated our beautiful hotel, our exquisite art collection, and unique amenities. Our team takes great pride in ensuring our guests have a comfortable and memorable stay. We look forward to welcoming you back again soon.

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My husband and I thoroughly enjoyed our stay at the Lancaster. The staff were friendly and helpful, the property impeccably maintained, artfully creative in decor, exceptionally clean, and overall created a warm and calm atmosphere. When we’re in Houston again, we will definitely stay there again.
Stayed 2 nights in Feb 2024
Response from Pete Shim on 13 Mar 2024
Thank you for your outstanding feedback regarding your recent stay. We are thrilled that you and your husband had an excellent experience during your stay at The Lancaster Hotel. Our team takes immense pride in providing warm and welcoming hospitality to our guests. It is also wonderful to hear that you enjoyed our luxurious and elegant atmosphere. Thank you for trusting us on your trip to Houston, we look forward to welcoming you both back soon for another memorable stay!

10/10 Excellent

Raymond

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
A few random homeless people close by haggling us in the evening time was an issue, but other than that everything else was great.
Stayed 2 nights in Mar 2024
Response from Pete Shim on 6 Mar 2024
Thank you for sharing your recent experience. We are delighted to hear that you had an enjoyable stay with us. Our team takes guest safety very seriously, and we appreciate your feedback. Rest assured that your concerns will be addressed promptly. We look forward to welcoming you back soon for another wonderful experience!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service extraordinary. Very kind. Room spotless. Only down side was hotel bar. Bartenders never smiled, never spoke. Margaritas were literally undrinkable. Tasted very bad. Not sure why. Very unfriendly experience.
Stayed 1 night in Mar 2024
Response from Pete Shim on 6 Mar 2024
We truly appreciate your wonderful feedback about your stay at The Lancaster Hotel. It is delightful to hear that you enjoyed your beautiful guestroom. However, we sincerely apologize for any inconveniences you encountered at our bar area. Our team is dedicated to providing exceptional service, and we regret any lapses in your experience. We value your feedback and we hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Pete Shim on 22 Mar 2024
Thank you for taking the time to leave your wonderful rating. We are delighted to see that you enjoyed an excellent experience at The Lancaster Hotel. We look forward to welcoming you back again soon.

8/10 Good

Tiffany, Waxahachie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Pete Shim on 20 Mar 2024
Thank you for your great rating. We hope to welcome you back again soon.

10/10 Excellent

Kellie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great room service.
Stayed 1 night in Feb 2024
Response from Pete Shim on 27 Feb 2024
Thank you for your wonderful review. We are pleased to see that you enjoyed your stay, room service, and that our hospitality was excellent. Our team takes great pride in ensuring our guests have a comfortable and memorable stay. We look forward to welcoming you back again soon.

8/10 Good

Daniel

Stayed 1 night in Feb 2024
Response from Pete Shim on 20 Mar 2024
Thank you for sharing your great rating. It was a pleasure having you as our guest at The Lancaster Hotel, we hope to welcome you back again soon.