Reception

Reviews of Scottish Inn and Suites La Porte

2.5 out of 5
Scottish Inn and Suites La Porte
702 Highway 146 South, La Porte, TX

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 82 reviews" "
Rating 8 - Good. 18 out of 82 reviews" "
Rating 6 - Okay. 9 out of 82 reviews" "
Rating 4 - Poor. 9 out of 82 reviews" "
Rating 2 - Terrible. 13 out of 82 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Slobodan

Disliked: Cleanliness, staff & service, property conditions & facilities
No room,we need money back!!!
Stayed 1 night in May 2024
Response from Hotel Management on 19 May 2024
Sorry for the inconvenience, we have not charged and we have notified Expedia once call them they should refund you for full amount.

10/10 Excellent

Ayax

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was wonderful l.
Stayed 1 night in May 2024
Response from Hotel Management on 19 May 2024
Thank you so much for generous words really appreciated. Hope to see you next time.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service & quiet
Stayed 1 night in Mar 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2024

2/10 Terrible

La Tonya

Travelled with family
Disliked: Staff & service
I didn't like me & my family being singled out. I'll never go back for that reason alone. One particular employee messed it up for their property. I will tell everyone I know not to go there.
Stayed 1 night in Mar 2024

4/10 Poor

Roman

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good enough to just sleep
Not sure what to say. Poor colors, old furniture. Machine with water didn't work. Door to the next room right in front of the bad. Some smells of old things in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Maryjane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jan 2024

6/10 Okay

Celeste

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The property was a bit outdated cleanliness wasn’t too bad. Staff answered all questions. Tv wasn’t working in the first but were switched to another room with a working TV. Chair in the room was broken.
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Decent for price
It was a decent place for the price. The TV would not work and the receptionist could not fix it it was stuck on an HDMI and the remote had no way to change it back to cable. The bathroom smelled raw sewage but was livable with the fan running constantly. The sheets in the room seem cleaned enough. The staff were very nice
Stayed 1 night in Nov 2023

10/10 Excellent

Connie

Stayed 1 night in Oct 2023

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the friendliness of the staff they were super helpful ! We also like the quietness and cleanliness. We enjoyed our stay!
Stayed 1 night in Sep 2023
Response from Hotel Management on 22 Sept 2023
Thank you for staying with us and for your kind words. we really appreciate your feedback. Hope to see you again!

10/10 Excellent

Doris

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently bought by someone else and they're upgrading for their customers. I would stay here again.
Stayed 3 nights in Aug 2023
Response from Sonny on 6 Aug 2023
Thank You Doris for staying at the Scottish Inn in La Porte, TX. Thank You for a great review. We are still upgrading few items. We will soon be adding a grab and go breakfast as well. We look forward to seeing again in the future.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay for the price. Nice big room.
Stayed 1 night in Jul 2023
Response from Hotel Management on 4 Aug 2023
Hello Jeff. We're happy to hear that our rooms and price were lovely. We appreciate your kind words and look forward to welcoming you back soon for another wonderful stay.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Nick on 28 Mar 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

David

Stayed 1 night in Jan 2023
Response from nick on 6 Mar 2023
we are now new management. we will try to improve the property and your concern.thank you for staying with us.

4/10 Poor

Frank

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pillows were extremely soft— no Kleenex in the room. Did not seem to have coffee on site.
Stayed 1 night in Jan 2023
Response from nick on 12 Feb 2023
we are new owner as on 2-2-2023, in future we will make sure it Will not happens same problem. We are sorry what happened.

6/10 Okay

Khrystyna

Was decent
Stayed 1 night in Jan 2023
Response from nick on 12 Feb 2023
we are new owner as on 2-2-2023, in future we will make sure it Will not happens same problem. We are sorry what happened.

8/10 Good

CHERYL, rcorsicaca

Stayed 1 night in Jan 2023
Response from nick on 6 Mar 2023
we are the new owner as of feb 3 2023. we are sorry for inconvenience has at property. we will try are best to fix it. management

2/10 Terrible

MARK

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE OWNER THREATENED TO SUE ME AND IF I MESSED UP HIS ROOM HE WOULD KICK MY ASS....I ALSO WAS CHARGED AN EXTRA $170.15 FOR A DEPOSIT. THEY SAID I WOULD GET A REFUND BECAUSE THEY CHARGED ME IN ERROR BUT I HAVE NO REFUND TO THIS DAY......I WAS DISCRIMINATED AGAINST BECAUSE OF MY DISABILITY AND BECAUSE OF HOW I WAS DRESSED AND WAS VERBALLY ABUSED.....THEY HAVE CAMERAS IF YOU WISH TO VERIFY
Stayed 1 night in Dec 2022
Response from nick on 12 Feb 2023
we are new owner as on 2-2-2023, in future we will make sure it Will not happens same problem. We are sorry what happened.

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
They need to fix the dryer.
Stayed 2 nights in Dec 2022
Response from nick on 12 Feb 2023
we are new owner as on 2-2-2023, in future we will make sure it Will not happens same problem. We are sorry what happened.

8/10 Good

James

Stayed 7 nights in Dec 2022
Response from nick on 12 Feb 2023
we are new owner as on 2-2-2023, in future we will make sure it Will not happens same problem. We are sorry what happened.

8/10 Good

Edmundo

Business traveller
First room we got smelled really bad ! Carpet was all wet and towels were old and looked dirty.
Stayed 3 nights in Nov 2022

10/10 Excellent

William

Stayed 1 night in Oct 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Alberto

Disliked: Cleanliness
Room was very dusty
Stayed 1 night in Sep 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Aug 2022

4/10 Poor

Bruce

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2022

10/10 Excellent

Charles

Stayed 1 night in Aug 2022

10/10 Excellent

LB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this particular property because it's quite. It's out of the way from crowded places.
Stayed 2 nights in Jul 2022
Response from Manesh Patel on 18 Jul 2022
We appreciate your feedback sir and enjoy having you with us.

8/10 Good

Dewan

It was a ok room.. It needs a little more up to date on the room but it's passible.
Stayed 1 night in Jul 2022

4/10 Poor

Ricky

Travelled with group
Liked: Staff & service, property conditions & facilities
They don’t offer smoking rooms even though they advertise it. Once you get there, they will tell you their isn’t one available, offer you a regular room and remind you there is a $250 dollar fee if you decide to smoke in room
Stayed 2 nights in Jun 2022
Response from Manager on 27 Jun 2022
Sorry sir you would have to book a smoking room or request one at the time of check in to receive a smoking room. The $250 is a cleaning fee for smoking in a non smoking room as we have to clean the room and remove the smoke for the next guest. As it seems you did smoke in a non smoking room and your card decline for the cleaning fee you are banned from this property from here on out. You will be denied service if you decide to rent a room from us.

10/10 Excellent

Jon

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

LB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff..the rooms were clean and nice looking
Stayed 2 nights in Jun 2022

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay the place was clean and stayed that way.house keeping did a great job.
Stayed 4 nights in Feb 2022

8/10 Good

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Colleen

Travelled with partner
Liked: Staff & service
The room served the purpose. Staff was very friendly and helpful. A bit outdated and rugs needed scrubbed. The surrounding area has plenty of shopping, restaurants, etc. Close to the beach.
Stayed 3 nights in Feb 2022

8/10 Good

Tamisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Carlito

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2021

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
We were pleasantly surprised with the cleanliness of everything since the cost of pretty low for the room. The staff were excellent and very helpful.
Stayed 1 night in Dec 2021
Response from Manesh on 9 Dec 2021
Pleased to have served you sir. Hope to see you again.

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel.
It’s a great budget hotel in La Porte. It was comfortable and quite. There wasn’t a ton of choice for breakfast but it was good. The laundry works great and isn’t too expensive and the front desk was able to give me change to use it.
Stayed 4 nights in Nov 2021

8/10 Good

Cory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was better than expected. Friendly staff,very helpful
Stayed 1 night in Nov 2021
Response from Manesh on 3 Dec 2021
It was a pleasure servicing you Cory. We hope to see you again.

2/10 Terrible

Cory

Stayed 1 night in Nov 2021

8/10 Good

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

2/10 Terrible

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air Conditioning unit makes very loud noice Old unit that sounds like it is falling apart room 412
Stayed 1 night in Nov 2021
Response from Manesh Patel on 15 Nov 2021
Sorry sir we do not have a room 412. In fact we do not have a fourth floor.

2/10 Terrible

Teresa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
The room was dirty. Spattered walls with what looked like food, things were still in frige and microwave, hair on the walls of the shower, urine on back of toilet seat, burners on small stove top rusted and dirty. Whats worse is they charge me an incidentle fee of 100 and charge 115.89 for the room. Only stayed because all other hotels were booked.
Stayed 1 night in Oct 2021
Response from Manesh Patel on 1 Nov 2021
I am sorry mam it wasn’t up to your usual standards like Marriott and Hilton. Rest assured we will be fixing these issues thank you.

8/10 Good

Danny

Stayed 1 night in Aug 2021