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Reviews of Motel 6 Stafford, TX – SW Houston - Sugarland

2.5 out of 5
Motel 6 Stafford, TX – SW Houston - Sugarland
4630 Techniplex Drive, Stafford, TX

Reviews

5.4
Rating 10 - Excellent. 43 out of 414 reviews" "
Rating 8 - Good. 79 out of 414 reviews" "
Rating 6 - Okay. 95 out of 414 reviews" "
Rating 4 - Poor. 96 out of 414 reviews" "
Rating 2 - Terrible. 101 out of 414 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Justin Themothiyu

Disliked: Staff & service, property conditions & facilities
No Drinking water facility No Breakfast facility Bath towels are very old, damaged! ☹️
Stayed 4 nights in May 2024

2/10 Terrible

Delvience

Hell naw they got roaches fr big ones lol
Stayed 1 night in May 2024

2/10 Terrible

Grayson

Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as i walked through door i saw a roach, the room smelled weird, bathroom door knob and lock was broken, the fire alarm detector was broken, brown stains in shower and on the curtains and not one trash was present in the room. Overall, it was a terrible experience.
Stayed 1 night in May 2024

4/10 Poor

shannon

Travelled with family
I liked that it was quiet. The property needed maintenance. Some windows to the rooms were open, broken blinds visible, rusted dirty windows, you could see that some areas were storage because there was tons of stuff visible through the windows. Sadly, these things just made the property appear trashy. The room has a musty smell. The bedding didn’t seem fresh and the towels were all stained. Overall, the property was disappointing. Not a room you want to sit in and hang around in. I was relieved that I just needed to sleep there and could leave when I woke up. I do not recommend. I have been in cheaper motels that were cleaner. Not worth $70!
Stayed 1 night in May 2024

6/10 Okay

Rennetia

Travelled with partner
Liked: Staff & service
Got the key was happy but then there was no elevator get to the 2nd floor someone was cooking food with their door open
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Rennetia, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

2/10 Terrible

Dina

Stayed 5 nights in Apr 2024

4/10 Poor

Andrea

Stayed 6 nights in Mar 2024

10/10 Excellent

Rickie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice people
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

Rodolfo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start off i waited 20 min for someone to come to the front desk. Then they give me the room and i heard a bunch of yelling in the other rooms. So they moved us to another room and thought it was gonna be better but it was worse. The floors were dirty, and saw some roaches in the sink. Next i checked underneath the mattress and we found some sex toys, dirty underwear and they didn't want to give us our money back. Necer going back there in my life.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Joey

Stayed 1 night in Mar 2024

10/10 Excellent

DreamBig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Response from Brand Experience Team on 27 Mar 2024
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Regina

Stayed 3 nights in Mar 2024

6/10 Okay

Robert

Stayed 2 nights in Mar 2024

2/10 Terrible

ALEEM AL RAZEE

Stayed 1 night in Mar 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Marcos,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Jabrea

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice hotel.
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 17 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Percy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Arnold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam
There is a scam going on with this Hotel. They allow You to make a non-refundable reservation then tell You there is No Vacancy when You show up and that Hotels.com will refund Your money. When Hotels.com call to Verify the booking they say there was plenty of rooms available. As a consumer there's Nothing You can do except take the loss for the non-refundable reservation.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Arnold,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

8/10 Good

Kayla

Stayed 5 nights in Oct 2023

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

Lasandra

Stayed 1 night in Oct 2023

2/10 Terrible

Danny

Disliked: Cleanliness, amenities, property conditions & facilities
Poor quality motel. Will never stay in a motel. The whole place smelt like someone been smoking cigarettes all around the inside. Dirty bed sheets. Also on arrival the reception didn’t even check the rooms and gave me dirty room not cleaned at all. Attached pictures
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 7 Nov 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

LeBronze

Stayed 2 nights in Oct 2023

10/10 Excellent

joseph

Liked: Cleanliness, staff & service
Real cheap looking old
Stayed 1 night in Oct 2023
Response from Nancy Y. on 27 Oct 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

8/10 Good

Tangela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

jesse

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Shannon

Stayed 1 night in Aug 2023

8/10 Good

Joel

Stayed 1 night in Jun 2023

2/10 Terrible

Sammy, Dallas, Texas

Disliked: Staff & service, property conditions & facilities
No upkeep of facility. Stay away
Broken shower head Door cards always have to be replaced (4 times during a 5 day stay) Damaged shower curtain rod Damaged toilet paper dispenser No toilet paper, had to take from downstairs bathroom. And cleaning staff did not replace during daily cleanings. Damaged walls Cracked window glass Ice machine not working in common area Overall, this place was a dump. I will NEVER stay at a Days Inn again. I was surprised this was part of a major chain (Westin). Westin needs to make a surprise inspection to their hotel. Damaged carpet on stairs DO NOT STAY HERE
Stayed 4 nights in Aug 2017
Response from Ashley on 26 Aug 2017
I do apologize your stay was not up to your standards. We are in the process of renovating to update and fix any issues at our property.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Very very dirty .. No clean everyday... Only change trash bag & bed
Stayed 4 nights in Aug 2017
Response from Ashley on 26 Aug 2017
I do apologize your stay was not up to your standards. We are in the process of renovating to update and fix any issues at our property.

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here!
Filthy hotel !
Stayed 1 night in Jul 2017
I do apologize your stay was not up to your standards. We are in the process of renovating and updating our property.

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Only for risk takers
Dirty carpet, non smoking room had cigar smell, shower curtain covered in either feces or hairy blood reported to manager onsite nothing done about it, checked out
Stayed 2 nights in Jul 2017
I do apologize your stay was not up to your standards. We are in the process of renovating and updating our property.

2/10 Terrible

Ajayvivek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience.. will avoid days inn any where
The rooms as well as the whole inn was very old and in bad shape. Bad name for the Days Inn brand iteslf
Stayed 1 night in Jul 2017
I do apologize your stay was not up to your standards. We are in the process of renovating to fix and update our property.

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
On the verge of condemning
Don't do it!!!!!
Stayed 1 night in Jul 2017
I do apologize your stay at our property is not up to your standards. We are in the process of renovating to update our property and to fix any issues there might be.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy, terrible condition
I did not stay went to room, saw the condition and checked out. Total waste of money
Stayed 1 night in Jul 2017
Response from Ashley on 15 Jul 2017
I do apologize your stay at our property is not up to your standards. We are in the process of renovating to update our property and to fix any issues there might be.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathtub had no showerhead two holes in the bathroom wall the toilet was about to fall apart Overall hotel staff is polite and the housekeepers did a good job. Definitely needs a really good maintenance person
Stayed 4 nights in Jun 2017
Response from General Manager on 14 Aug 2017
I do apologize your stay was not up to your standards. We are in the process of renovating to fix and update our property.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Needs renovation.
Run down and in need of maintenance. Had 2 different rooms, both smell of mold. Slow draining sinks, broken shower heads, old CRT tv's. Breakfast is OK, cereals, breads and waffles. Was about $10 cheaper than similar hotels in the area.
Stayed 9 nights in Jun 2017
I do apologize your stay was not up to your standards. We are in the process of renovating our hotel to update and fix any issues there might be.

2/10 Terrible

Abel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
I usually don't rate hotels ,unless it helps future potential customers decide not to stay in a " hotel" that will prevent them to enjoy a good night sleep, other things usually Won't mentioned (like roaches, no towels,no shower curtains,duty carpets,stinky odors,dust in furniture) but this hotel has it all specially the uncomfortable bed
Stayed 2 nights in Jun 2017
I do apologize your stay was not up to your standards. We are in the process of renovating to fix any issues at our property.

4/10 Poor

Yesy, garden grove, ca.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty and it smelled like a musty smell, the bed sheets looked stained and the bed was lop sided, I really thought I got bed bugs from the bed. The furniture was old, the toilet seat kept coming off, the bathtub looked dirty too and the shower curtin was super wrinkly looked like they had it store in a shopping bag and put it up at the last minute cause they had nothing else. We had to go ask for a remote control for the television. The staff is unprofessional. The waffles and coffee were not even good. There were stains in the carpet. The first day we were there the key card reader did not work so every time we left the room and came back we had to ask the staff to let us in which there was only 1 staff member and if she was not there we had to wait around for her to come back to let us in. No I would not stay at this hotel again. What I really wanted to do is go across the street and stay somewhere else. I was glad we only stayed there for two nights.
Stayed 2 nights in Jun 2017
Response from N/A on 16 Jun 2017
I do apologize your stay was not up to your standards. We are in the process of renovating to fix any issues at our property .

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2017
I do apologize your stay was not up to your standards. We are in the process of renovating our hotel to update and fix any issues there might be

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service no customer service clerk sleeping
Never booked again
I do apologize your stay was not up to your standards. We are in the process of renovating to fix any issues at our property.

2/10 Terrible

Stacie

Disliked: Cleanliness, property conditions & facilities, room comfort
Worse hotel stay ever!
This hotel was beyond gross. Our shower curtain had tie wraps on it holding it together. The comforter had something sticky on the inside of it that my hasband put his arm in. Overall it was a very dirty place and I would nevertheless recommend anyone to stay here.
I do apologize your stay was not up to your standards. We are in the process of renovating to fix any issues at our property.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet is the only positive here
Had to be moved room due to issues one the coffee pot had been stolen. Moved to the next one was not clean toothpaste in sink. Was quiet however place was a mess and doors were broken and not able to lock
I do apologize your stay was not up to your standards. We are in the process of renovating to fix any issues at our property.

4/10 Poor

ROBERT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DAY'S INN, STAFFORD, TX
THE ROOM WAS IN VERY POOR SHAPE. NO DOOR KNOB ON THE BATHROOM DOOR. LOOSE LIGHT FIXTURE. FOR A DAY'S INN IT WAS ONE OF THE WORST. FOR ONLY $50 PERHAPS IT WAS WHAT I SHOULD HAVE EXPECTED.
I do apologize your stay was not up to your standards. We are in the process of renovating to fix any issues at our property.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Horrible room
It was hot walking into motel. We had to walk up the stairs to the second floor, and hallway was hot and humid. Our room was not at all nice. The smoke alarm was ripped out of the ceiling and placed on top of closet. The bathroom door did not lock. There was a hole in the wall as if someone punched it. The remotes did not work to tv. Lighting in room wasn't great. There was no hair dryer in bathroom. No cover for ironing board. A few of the towels in bathroom looked dirty. Big stain on chair. Stains on mattress sheet. Only 2 things good about room were mattress was comfortable and it got very cold at night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room are Very comfortable and crews are kind but breakfast is not variety but i loved to stay there

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Place is rundown
The place looks like that it is about to close. The room doors don't even lock properly. There is not security lock. Most of the time there is no one on the main counter. Anybody can walk in and walk out. The non smoking rooms smells smoking all over the place. Vending machine doesn't even have half the stuff in there. For breakfast, it was like a shelter.

2/10 Terrible

Crystal

Disliked: Cleanliness, property conditions & facilities, room comfort
Days Inn on Techniplex Drive Stafford, TX
The AC didn't work well. The room smelled like mildew and had mold in it. I had to ask for clean linen because the sheets and pillow cases were dirty on the bed and obviously not changed from the previous guest. The beds were very uncomfortable. The hall ways had trash all down the hallway & water leaks on the ceiling. I Would not recommend staying at this days Inn. Although the staff there were very sweet and helpful.

6/10 Okay

Bethany

Disliked: Room comfort
bed was hard and room was hot

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but need update furniture the refrigerator wouldn't open and phone didn't work so we switched rooms but phone still didn't work. Wasn't pleased with stay.