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Reviews of La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd

3.5 out of 5
La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd
16211 East Freeway, Channelview, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 602 out of 803 reviews" "
Rating 8 - Good. 119 out of 803 reviews" "
Rating 6 - Okay. 33 out of 803 reviews" "
Rating 4 - Poor. 23 out of 803 reviews" "
Rating 2 - Terrible. 26 out of 803 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

candis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was the best experience on a trip. The pool had a lot of chlorine fumes at night. Other than that everything was wonderful.
Stayed 3 nights in May 2024
Response from Arion-Front Office Manager on 27 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. Our maintenance does check the pool levels every morning to make sure all of the levels are okay.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Maria

Liked: Amenities
Perfect
Stayed 1 night in May 2024
Response from Arion-Front Office Manager on 27 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. 5/5 such a great review, we really appreciate it.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Autum

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air in the rooms do not stay on. They are horrible
Stayed 2 nights in May 2024

6/10 Okay

Cornelius

The place isnt bad at all, majority of the staff was great very helpful and friendly. One staff member was really friendly but no help. Emma i think her name was, really nice but came to her for issues that others fixed easily. The rooms were restocked with towels and bed was made but can tell the room wasnt cleaned bc there was trash still in there and food on the counters, but theu were busy so i understand i guess. All in all it wasnt a bad stay. Michelle and the rest of the people there made the place nicer.
Stayed 5 nights in May 2024

8/10 Good

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
surrounding area old and junky
Stayed 1 night in May 2024
Response from Arion-Front Office Manager on 23 May 2024
Thank you for taking the time out of your day to review our property. We are pleased to know that you enjoyed your stay. Our surrounding area is not a direct reflection of our property itself and I'm sure that you experienced that during your stay. We look forward to having you stay with us in the future.

6/10 Okay

Carmenza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad coffee, soap dispenser not working in shower, cold breakfast
Stayed 2 nights in May 2024

6/10 Okay

Tiandrea

Stayed 2 nights in Apr 2024
Response from Arion-Front Office Manager on 27 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Nikita

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is pretty good hotel, but they did not have an internet for whole period of stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, price, comfy
Stayed 2 nights in Jan 2024
Response from Arion-Front Office Manager on 4 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Christina

Stayed 1 night in Apr 2024
Response from Arion-Front Office Manager on 23 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. 5/5 such a great review, we really appreciate it. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Eusheka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked these rooms last minutes because the Holiday Inn gave our contracted rooms away. We were able to get 11 rooms and really enjoyed our stay. The indoor pool was a plus for our boys. I will definitely stay here again!
Stayed 2 nights in Apr 2024
Response from Arion-Front Office Manager on 29 Apr 2024
Thank you for taking the time to review our property. We are pleased to know that you enjoyed your stay. I am happy to hear that we were able to accommodate your team and get you all in. We look forward to having you stay with us in the future.

10/10 Excellent

Lucil'e

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant and comfortable
Stayed 3 nights in Apr 2024
Response from Arion-Front Office Manager on 29 Apr 2024
Thank you for taking the time to leave a review of our hotel! Our staff strives each and every day to make sure each guests' stay is an exceptional one. We look forward to having you stay with us in the future.

10/10 Excellent

Edna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a safe place, gated and quiet. The place is clean and staff are nice.
Stayed 1 night in Apr 2024
Response from Arion-Front Office Manager on 29 Apr 2024
Thank you for taking the time to leave a review of our hotel! Our staff strives each and every day to make sure each guests' stay is an exceptional one. We look forward to having you stay with us in the future.

10/10 Excellent

Elizabeth

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A new property, well maintained. Great option for a night when east of Houston on I-10. Gated parking at night.Dog-friendly (for an extra fee). Friendly staff. Complimentary breakfast buffet way above the usual fare at chain hotels. Rooms nicely furnished and equipped. King bed comfortable.
Stayed 1 night in Apr 2024
Response from Arion-Front Office Manager on 23 Apr 2024
Thank you for taking the time out of your day to leave a review of our property. We are pleased to know that you enjoyed your stay and were able to enjoy the amenities we had to offer. We continue to strive to exceed our guests' expectations. We look forward to having you stay with us in the future.

10/10 Excellent

Karla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the cleanist and wonderful staff
Stayed 3 nights in Apr 2024
Response from Arion-Front Office Manager on 21 Apr 2024
We truly appreciate the time you took out to write a review for our hotel! Our staff strives to make each and every guest feel at home at our hotel. Our hotel is very unique in many ways and we are glad you were able to see it for yourself. Hope to see you again soon.

10/10 Excellent

Kevin

Stayed 1 night in Apr 2024
Response from Arion-Front Office Manager on 4 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. 5/5 such a great review, we really appreciate it. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Arthur, Rosharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Arion-Front Office Manager on 15 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. 5/5 such a great review, we really appreciate it. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Roy

Liked: Property conditions & facilities
Very nice place
Stayed 1 night in Apr 2024
Response from Arion-Front Office Manager on 15 Apr 2024
Thank you for taking the time out of your day to review our property. We are pleased to know that you enjoyed your stay and we hope to see you in the future.

10/10 Excellent

Mark, Anderson

Liked: Staff & service, amenities, property conditions & facilities
Wow, Adriana welcomed to this brand new appearing hotel. She made no problem for us to park our small pull behind camper in a secured parking lot!
Stayed 1 night in Apr 2024
Response from Arion-Front Office Manager on 11 Apr 2024
Thank you for taking the time out of your day to review our property. I am pleased to here that your experience with me was a pleasant one and that you and your family enjoyed your stay. We hope to see you in the future.

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for one night on a stop over in Houston on my way to Austin. Overall great stay. Room was big, clean, and comfortable. Easy parking on site. Would stay again.
Stayed 1 night in Apr 2024
Response from Arion-Front Office Manager on 11 Apr 2024
Nicole, thank you for taking the time out of your day to leave a review of our property. We are please to know that you enjoyed your stay. Our staff strives to make everyone feel like they're home away from home and we are glad that we hit the mark with you. We look forward to having you stay with us in the future.

8/10 Good

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more options for breakfast for picky eaters. Particularly more egg options, no just egg mixed with kinda meat. In addition more fruits not just apples. Likewise flakes for breakfast not just cereal rings. Thanks.
Stayed 1 night in Apr 2024
Response from Arion-Front Office Manager on 7 Apr 2024
Thank you for taking the time out of your day to review our property. We are pleased to know that you enjoyed your stay. For our breakfast, we have a daily menu and those options change daily. The day of your stay, those items may have been on the menu. Rest assured our items varies. We hope to see you again in the future.

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Arion-Front Office Manager on 7 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kevin Luis, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the staff was super friendly. It was eighteen minutes from downtown Houston.
Stayed 3 nights in Mar 2024
Response from Arion-Front Office Manager on 7 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. 5/5 such a great review, we really appreciate it.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
I have a problem whit playin ticket hotel didn’t help instead they was berry rude na want to help i’ll be kind Bad Coustumer service disappoint
Stayed 1 night in Mar 2024

8/10 Good

Eldrid

Liked: Cleanliness, property conditions & facilities
Neat and clean
Stayed 1 night in Mar 2024
Response from Arion-Front Office Manager on 23 Mar 2024
Thank you for taking the time out of your day to leave a review of our property. We are pleased to know that you enjoyed your stay and we hope to see you again in the future.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Arion-Front Office Manager on 19 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

LIZETH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated hotel with great customer service and great location did not feel insecure or anything I would stay here again! Very accommodating when asked about hair dryer and batteries for remote control. Breakfast ends at 9 am which was too early for us so did not try it because of the hours. Thanks for all!
Stayed 3 nights in Mar 2024
Response from Arion-Front Office Manager on 18 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Margo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The power went out for about 2 1/2 hours at 9pm. Apparently this is a regular occurrence.
Stayed 3 nights in Mar 2024
Response from Arion-Front Office Manager on 15 Mar 2024
Thank you for taking the time out of your day to leave a review of our property. During your stay there was a fatal car accident that knocked down a powerline. That affected power for over 1000 center point customers. That is not a regular occurrence here at our property. It is unfortunate that you experienced an outage during your stay, however it was beyond our control. We do hope to see you again in the future.

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Arion-Front Office Manager on 15 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Demetris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Mar 2024
Response from Arion-Front Office Manager on 12 Mar 2024
Thank you for taking the time to leave a review of our hotel! Our staff strives each and every day to make sure each guests' stay is an exceptional one. We are pleased to know that you had a great experience. We look forward to your next visit with us.

10/10 Excellent

Reyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean loved the shampoo,conditioner and body wash dispensers we enjoyed our stay !
Stayed 2 nights in Mar 2024
Response from Arion-Front Office Manager on 10 Mar 2024
We truly appreciate the time you took out to write a review for our hotel! Our staff strives to make each and every guest feel at home at our hotel. Our hotel is very unique in many ways and we are glad you were able to see it for yourself. Hope to see you again soon.

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Arion-Front Office Manager on 12 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kristin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern. I liked the bar but it wasnt open.
Stayed 1 night in Mar 2024
Response from Arion-Front Office Manager on 6 Mar 2024
Thank you for taking the time to leave a review of our hotel! Our staff strives each and every day to make sure each guests' stay is an exceptional one. We are sad to hear that you didn't get to experience the bar. We hope that you allow us to make it up to you and hope to see you in the future.

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff
Stayed 1 night in Feb 2024
Response from Arion-Front Office Manager on 28 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Suzanne

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Review of hotel in Channelview, TX
The Hotel appeared to be clean upon arrival to the lobby, however upon entering room we found hair that was left behind in shower drain and stains on the shower curtain which appeared to be blood or feces. I didn't want to get near them to see exactly what it was. The hallways were clean as well as the breakfast area. Staff was friendly but the cleanliness was subpar.
Stayed 1 night in Feb 2024
Response from Arion-Front Office Manager on 27 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room condition was less than perfect. If at any time during your stay you experience a problem you can always reach out to the front desk so that we can remedy the situation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Johnnita

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Indoor pool was nice but was not heated. There was a towel shortage and we were never given enough towels for our entire party. The breakfast was decent but did not operate during advertised hours.
Stayed 2 nights in Jan 2024
Response from Arion-Front Office Manager on 24 Feb 2024
Thank you for taking the time out of your day to leave a review of our property. We are sad to hear that we didn't quite meet your expectations. We did provide your room with enough towels for the amount of guests put on your reservation. As for the pool, it is a heated pool but it is also an indoor pool. Depending on the weather outside, when the nights are mornings are cooler it does make it harder for the temperature to reach desired temps. Breakfast hours are from 6am- 9 am every day including the weekend.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff!
Stayed 2 nights in Feb 2024
Response from Arion-Front Office Manager on 24 Feb 2024
We truly appreciate the time you took out to write a review for our hotel! Our staff strives to make each and every guest feel at home at our hotel. Our hotel is very unique in many ways and we are glad you were able to see it for yourself. Hope to see you again soon.

10/10 Excellent

Karla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love their cleanliness and customer service very friendly staff
Stayed 4 nights in Feb 2024
Response from Arion-Front Office Manager on 21 Feb 2024
Thank you for taking the time to leave a review of our hotel! Our staff strives each and every day to make sure each guests' stay is an exceptional one. We look forward to having you stay with us in the future.

10/10 Excellent

Camille

Stayed 1 night in Feb 2024
Response from Arion-Front Office Manager on 25 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. 5/5 such a great review, we really appreciate it. If at any time during your stay you experience a problem, please do not hesitate to reach out to the front desk so that we can resolve. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Zuleima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice and clean
Stayed 1 night in Feb 2024
Response from Arion-Front Office Manager on 20 Feb 2024
We truly appreciate the time you took out to write a review for our hotel! Our staff strives to make each and every guest feel at home at our hotel. Our hotel is very unique in many ways and we are glad you were able to see it for yourself. Hope to see you again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has gated parking which was great for us, since we are moving from TX to another state and needed a safe place to stay
Stayed 1 night in Feb 2024
Response from Arion-Front Office Manager on 20 Feb 2024
We truly appreciate the time you took out to write a review for our hotel! Our staff strives to make each and every guest feel at home at our hotel. Our hotel is very unique in many ways and we are glad you were able to see it for yourself. Hope to see you again soon.

8/10 Good

Evalani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a clean and gorgeously decorated hotel. It’s new. Would definitely stay here again! Loved the amenities of the pool, outdoor grill and awesome gym. Even the gated parking was a plus. Only downside was the breakfast. It was awful. And I’m not a picky eater. But the hot food was cold and just lacked flavor. On the last day, we still ate it and both ended up with stomach aches for the rest of the morning. Outside of the breakfast, this place was clean and beautiful and we loved our stay! Definitely check this place out but plan to eat breakfast elsewhere.
Stayed 3 nights in Feb 2024
Response from Arion-Front Office Manager on 25 Feb 2024
Thank you for taking the time to leave a review of our hotel! Our staff strives each and every day to make sure each guests' stay is an exceptional one. We are sad to hear that you didn't quite enjoy breakfast. We hope that you allow us to make it up to you and hope to see you in the future.

10/10 Excellent

Rodolfo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean.
Stayed 1 night in Feb 2024
Response from Arion-Front Office Manager on 14 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Finessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great after a good night stay. Highly recommend.
Stayed 1 night in Feb 2024
Response from Arion-Front Office Manager on 10 Feb 2024
We truly appreciate the time you took out to write a review for our hotel! Our staff strives to make each and every guest feel at home at our hotel. Our hotel is very unique in many ways and we are glad you were able to see it for yourself. Hope to see you again soon.

10/10 Excellent

Cecilia

Stayed 1 night in Jan 2024
Response from Arion-Front Office Manager on 1 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a relative good neighborhood where I felt safe. Parking is in a secure lot with easy entry/exit with key card. Very clean facility and rooms that are well-maintained. Very good breakfast buffet. Pleasant and professional staff.
Stayed 2 nights in Jan 2024
Response from Arion-Front Office Manager on 28 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t really promote area tourism, staff are very polite and friendly, Hotel is very nice and easy to access right on I-10 service Rd Westbound
Stayed 1 night in Jan 2024
Response from Arion-Front Office Manager on 27 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Security fence gates for vehicles, Clean, still looks like New
Stayed 1 night in Jan 2024
Response from Arion-Front Office Manager on 24 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. 4/5 such a great review, we really appreciate it. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Anisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel!! This is my second time at this location. I just wished they had bagels :(
Stayed 2 nights in Jan 2024
Response from Arion-Front Office Manager on 27 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Deja

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
These rooms are clearly not being cleaned.
The room was not cleaned well at all. Worst part first, I had to kill a roach in the bathroom. The coffee maker and ice holder had dust all over them. There were stains on the couch. Stains on the shower curtain. There was a sock still on the floor that definitely did not belong to us. We even found two other left behind items from guests (baseball cards and some type of dentistry kit) that looked like it’d been there forever. They are clearly not cleaning these rooms thoroughly. It was very uncomfortable being there after seeing these things. Side note, we asked for an extra comforter, but they said they didn’t have any.. this makes me question how they are turning over the rooms if they don’t have extras to swap them out. Just a dirty vibe overall.
Stayed 2 nights in Jan 2024