Dear Min, Thank you for rating your stay at JW Marriott Houston by the Galleria. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Ramon VenturaGeneral Manager

Dear Coco, Thank you for being our guest and for taking the time to share your comments. We are very sorry for the inconvenience you experienced due to noise from other guests. Our staff is devoted to shaping your journey to be the best that it can be, so should this happen again in your future travels, please do not hesitate to reach out to us for assistance. Thank you again for taking the time to tell us about your stay. We hope to welcome you back soon.Sincerely,Ramon VenturaGeneral Manager

Dear Mia, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Sincerely,Ramon Ventura,General Manager

Dear Lorraine, Thank you for sharing your thoughts about your stay with us at JW Marriott Houston by the Galleria. We are glad you appreciated the attention to detail with our accommodations, where every element, from the scenic views to the modern conveniences, is intended to deliver a haven of luxury and tranquility. Having said that, we regret not meeting your expectations with the room service food we serve. We will certainly discuss your comments with the appropriate individuals, and we are grateful for your feedback, as it will help us enhance our future guests' dining experience. We hope you will choose us again the next time you visit our area. Sincerely,Ramon Ventura,General Manager

Dear Victor, Thank you for choosing our hotel for your stay. On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. We hope you will consider giving us another chance so we can provide you with the perfect visit you deserve. Sincerely,Ramon VenturaGeneral Manager