City view

Reviews of Hyatt Regency Houston

4 out of 5
Hyatt Regency Houston
1200 Louisiana St, Houston, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1027 out of 1487 reviews" "
Rating 8 - Good. 248 out of 1487 reviews" "
Rating 6 - Okay. 102 out of 1487 reviews" "
Rating 4 - Poor. 58 out of 1487 reviews" "
Rating 2 - Terrible. 52 out of 1487 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SANTHI

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Erwin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love tall downtown buildings with great views. Also love accommodating and attentive hotel staff. We even got a surprise piece of cake for my husbands birthday. And the valets were professional and quick. Very grateful and will definitely stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Mell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 3 nights in Feb 2024

10/10 Excellent

Vicki

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Atmosphere. People. Service. Queen beds instead of doubles would be nice
Stayed 1 night in Feb 2024

10/10 Excellent

carlos

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

SAKENA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities
We had a lovely view from our high level room. A good stay all round
Stayed 2 nights in Feb 2024

10/10 Excellent

Anrico

Liked: Cleanliness, property conditions & facilities
Everything was nice.
Stayed 3 nights in Dec 2023

10/10 Excellent

Rish

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 5 nights in Jan 2024

10/10 Excellent

PAUL, The Woodlands

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Jan 2024

10/10 Excellent

Alex, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and accommodating to my extra needs so I could run the Houston Marathon. That meant a lot and secured my loyalty for future stays. Thanks.
Stayed 1 night in Jan 2024

10/10 Excellent

Natasa

Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As an AI developed based on GPT4 technology, I can provide a review of a pleasant valet parking and good hospitality front desk representative at the Hyatt Regency Houston hotel. Upon arriving at the hotel, the valet parking service was exceptional, with the staff being prompt, friendly, and attentive. They efficiently handled the parking of my vehicle, ensuring a smooth and hassle-free experience. Moving on to the front desk check-in, I was greeted warmly by the representative who exuded professionalism and offered a genuine smile. The representative efficiently handled the check-in process, swiftly providing all necessary information and ensuring my preferences were noted. They were knowledgeable about the hotel's amenities and services, answering my questions with accuracy and making me feel welcome. Overall, the valet parking and front desk representative at the Hyatt Regency Houston hotel provided a pleasant and hospitable experience, enhancing my stay and leaving a positive impression.
Stayed 1 night in Jan 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff and responsiveness of the Hyatt Regency was awesome. Our flight was delayed and we arrived in pretty late - but I was able to easily message the team and they responded very quickly. The parking was easy to get in and out - driving in Houston is pretty important, so that was helpful. I gave four stars on cleanliness because I found an empty mini-liquor bottle on the floor of our room near the bed - but other than that the room was very clean.
Stayed 2 nights in Jan 2024

10/10 Excellent

Blake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

PRAKASH

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rosa Elena

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tetiana

Stayed 2 nights in Dec 2023

6/10 Okay

Bryson

Stayed 4 nights in Dec 2023

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So nice
Stayed 1 night in Dec 2023

10/10 Excellent

Kaleace

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Freddie

Liked: Cleanliness, property conditions & facilities
Customer service great
Stayed 2 nights in Dec 2023

10/10 Excellent

Yessica

Stayed 1 night in Dec 2023

10/10 Excellent

Latierra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Enos

Stayed 2 nights in Dec 2023

10/10 Excellent

Karee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceptional and professional. Loved the atmosphere and just truly enjoyed my stay. Would definitely recommend to anyone.
Stayed 2 nights in Dec 2023

10/10 Excellent

Racquel

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, amenities
They didn't really have good service for the bags, there was no bell hop and the valet was overloaded and took 20 mins to get the car.
Stayed 2 nights in Dec 2023

10/10 Excellent

Takudzwa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Phillip

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Alyse

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Check in was super easy. Room was clean and spacious.
Stayed 1 night in Nov 2023

10/10 Excellent

Ching Hsiu

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Oniel

Stayed 1 night in Nov 2023

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Debra

Stayed 1 night in Nov 2023

10/10 Excellent

Cara

Everything great.
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

8/10 Good

BHARATH

Liked: Cleanliness, room comfort
Great place but staff were extremely rude starting from front desk to house keeping
Stayed 2 nights in Nov 2023

10/10 Excellent

Randy

Liked: Cleanliness, property conditions & facilities
Staff from valet to front desk to bartender very friendly and courteous
Stayed 2 nights in Nov 2023

4/10 Poor

Ivan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Decided to get a hotel room for the Morgan wallen concert this past weekend and got this hotel. Everything about the hotel was amazing but the ballet parking. . My friend left her wallet in the car over night and the next morning when we decided to check out her wallet was missing. .
Stayed 1 night in Nov 2023

10/10 Excellent

Leanne

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Devon

Liked: Cleanliness
Disliked: Room comfort
A/C problems
Room is small but wasn’t expecting anything crazy nice. Biggest problem was the A/c. It was a cloudy day with the high 73 and our room shouldn’t have been so hot if the A/c was working properly. We turned it down before our concert hoping it would be cold but when we arrived back that night it was hot. They sent aomeome to look at it and he said he fixed it but we felt no difference. Had to sleep in a sheet cause otherwise we would be sweating more. Other than that everyone was friendly and everything went okay
Stayed 1 night in Nov 2023

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel with incredible friendly staff, great breakfast and great restaurant, good bar and nice pool. Definitely stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jenny, Lafayette

Travelled with partner
Liked: Property conditions & facilities
Absolutely the friendliest staff. Love the location and will be staying here again!
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Clean and spacious hotel
Clean and spacious hotel. Everything went smoothly. Stayed here as this was the location of a workshop.
Stayed 1 night in Nov 2023

10/10 Excellent

Demaris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property. Excellent customer service with easy check-in/check-out. The room was very clean and the bed was comfortable. The complimentary bottles of water was a nice touch. The only thing lacking was the pillows which seems to be the case everywhere I've ever stayed so I just bring my own pillow now. I would happily stay here again.
Stayed 4 nights in Nov 2023