Outdoor pool, free pool cabanas, pool umbrellas

Reviews of Hotel Indigo Spring - Woodlands Area, an IHG Hotel

3.5 out of 5
Hotel Indigo Spring - Woodlands Area, an IHG Hotel
650 Basilica Bay Drive, Spring, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 367 out of 464 reviews" "
Rating 8 - Good. 67 out of 464 reviews" "
Rating 6 - Okay. 15 out of 464 reviews" "
Rating 4 - Poor. 10 out of 464 reviews" "
Rating 2 - Terrible. 5 out of 464 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean, modern hotel. Very safe area. Free parking was a bonus and very close to the highway. Will definately book again!
Stayed 3 nights in May 2024
Response from yi on 28 May 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Tiaunna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve stayed in
Stayed 1 night in May 2024
Response from yi on 28 May 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great pool, available parking, overall a great place to stay.
Stayed 2 nights in May 2024
Response from yi on 25 May 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained room
Stayed 3 nights in May 2024
Response from Customer Service on 26 May 2024
Anthony,Thank you for sharing your positive feedback. Hotel Indigo Spring – Woodlands Area, an IHG Hotel, is delighted to know you found the room to be well maintained. We're looking forward to welcoming you back for another great stay!

10/10 Excellent

susie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from yi on 24 May 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Feb 2024
Response from Customer Service on 21 May 2024
Sara, thank you for your amazing feedback! The team at Hotel Indigo Spring – Woodlands Area, an IHG Hotel, is thrilled you enjoyed your stay. We're looking forward to welcoming you back!

10/10 Excellent

juan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
Juan, thank you for your outstanding review! The team at Hotel Indigo Spring – Woodlands Area, an IHG Hotel, is delighted you had an excellent experience. We hope to welcome you back soon!

6/10 Okay

Ellen

Disliked: Staff & service
In a soul-less industrial area, understaffed, not friendly, would not stay there again.
Stayed 1 night in Apr 2024
Response from Customer Service on 21 May 2024
Ellen, thank you for sharing your feedback. Your comments about the area and service have been noted. We strive to provide a pleasant experience for all our guests and will review your points for improvement. Best wishes for your future travels.

6/10 Okay

Krystal

Disliked: Staff & service
Stayed 2 nights in May 2024
Response from Customer Service on 18 May 2024
Krystal, thank you for taking the time to rate your stay. Your feedback is valuable to us, and we hope to have the opportunity to provide a better experience on your next visit.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King suite was superb, by favorite little staycation spot
Stayed 1 night in May 2024
Response from Customer Service on 16 May 2024
Amanda, thank you for sharing your wonderful experience at Hotel Indigo Spring – Woodlands Area, an IHG Hotel. It's delightful to hear the King suite met your expectations and that you've found a favorite staycation spot with us. We look forward to your next visit!

10/10 Excellent

jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful establishment, very clean, great staff, the bar had a good selection of drinks. Although breakfast buffet was a little overpriced for such a few options but overall, a nice place to spend the night.
Stayed 1 night in May 2024
Response from Customer Service on 14 May 2024
Jonathan, we're thrilled to hear you enjoyed your stay at Hotel Indigo Spring – Woodlands Area, an IHG Hotel. We're glad our clean environment, team members, and bar offerings contributed to a pleasant stay. We appreciate your feedback regarding our breakfast options. We continually strive to provide the best experience for our guests and your thoughts help us achieve that. Looking forward to welcoming you again for another enjoyable stay.

8/10 Good

Angel Genedine, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 15 May 2024
Angel, thank you for choosing Hotel Indigo Spring - Woodlands Area for your stay and for your fantastic rating. Our team is committed to delivering a pleasant experience and your feedback encourages us to maintain our high standards. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, scenic, nice dining onsite and great amenities.
Stayed 1 night in Mar 2024
Response from Customer Service on 11 May 2024
Brian, it's wonderful to hear that you found Hotel Indigo Spring – Woodlands Area, an IHG Hotel calm and picturesque. We're pleased you enjoyed our onsite dining and top-of-the-line amenities. We look forward to welcoming you back for another great stay.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Customer Service on 10 May 2024
Thank you for the fantastic rating, Gregory!It's outstanding you had such a wonderful experience at Hotel Indigo Spring – Woodlands Area, an IHG Hotel. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Clean, modern, and safe. I will definitely stay again.
Stayed 2 nights in May 2024
Response from Customer Service on 6 May 2024
Brittany, thank you for sharing such a lovely review! We're thrilled you found Hotel Indigo Spring in such an ideal location and appreciated the cleanliness and modern design. Certainly, the safety of our guests is always paramount to us. It's fantastic to know you're looking forward to your next visit - we can't wait to welcome you back!

10/10 Excellent

Apollo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for the consent at Cynthia woods for hozier, the place is super clean and the rooms are really updated
Stayed 1 night in May 2024
Response from Customer Service on 4 May 2024
Apollo, it's wonderful to hear that you found Hotel Indigo Spring – Woodlands Area, an IHG Hotel, to be spotless and modernized. We're glad our hotel contributed to an enjoyable time at the concert. We look forward to welcoming you back for future concerts at Cynthia Woods or just for a comfortable stay.

10/10 Excellent

juan

Stayed 1 night in May 2024
Response from Customer Service on 23 May 2024
juan, thank you for rating your stay at Hotel Indigo Spring – Woodlands Area, an IHG Hotel. We are delighted that you had a positive experience. We look forward to welcoming you back!

10/10 Excellent

Anahi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 2 May 2024
Anahi, thank you for choosing Hotel Indigo Spring - Woodlands Area, an IHG Hotel for your stay and providing a rating. We're thrilled to see that you enjoyed your time here. We look forward to welcoming you back on your next visit.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing very clean and very polite people
Stayed 1 night in Apr 2024
Response from Customer Service on 30 Apr 2024
Andy, your kind words are much appreciated. We're thrilled to know you found Hotel Indigo Spring – Woodlands Area, an IHG Hotel to be immaculate with courteous team members. Being a destination of choice truly matters to us. Looking forward to welcoming you back soon.

10/10 Excellent

Kris and Chris

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot praise this property enough. We booked rooms for ourselves and two employees. During our breakfast together on the first morning, we all agreed on how comfortable the beds were, the cleanliness of the rooms, and the overall atmosphere. The pool was beautifully heated and was a relaxing and wonderful experience at night. The restaurant served excellent food and had attentive service. Upon returning home, I realized I had lost a necklace with significant sentimental value. I was devastated and immediately called the hotel. I spoke with the manager, John, who personally searched the room and located my necklace. He was incredibly helpful and made the extra effort to ship the necklace back to me. I highly recommend giving this hotel a try. It truly excels in service, food, amenities, comfort, and cleanliness.
Stayed 1 night in Apr 2024
Response from Amber on 25 Apr 2024
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

Breana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 22 Apr 2024
Breana, we're thrilled to know you had a top-notch experience at Hotel Indigo Spring – Woodlands Area, an IHG Hotel. We appreciate the perfect score on your Expedia review. Our team members look forward to offering you a warm welcome on your next visit. Safe travels!

10/10 Excellent

Trena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Excellent room. Quite. Excellent bartender. Will be back
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Trena, your kind words truly brighten our day at Hotel Indigo Spring – Woodlands Area. We're thrilled you enjoyed our inviting accommodations and found tranquility during your stay. It's great to know our talented bartender impressed you. We're eagerly anticipating your return, here's to your next memorable stay with us!

8/10 Good

Misty

Stayed 1 night in Apr 2024
Response from Customer Service on 7 May 2024
Misty, thank you for taking the time to rate Hotel Indigo Spring – Woodlands Area, an IHG Hotel. It's wonderful to know that your stay was enjoyable. The team looks forward to the opportunity of welcoming you back in the future!

10/10 Excellent

Marquan

Liked: Cleanliness, staff & service, property conditions & facilities
It was very accommodating.
Stayed 4 nights in Apr 2024
Response from Amber on 16 Apr 2024
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

Carren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is always clean and quiet. The pond out back is beautiful and peaceful. The location is in a fairly industrial area but moving more commercial. It’s my go to and I will continue to stay at this property when I come into town.
Stayed 1 night in Mar 2024
Response from Customer Service on 15 Apr 2024
Carren, it's delightful to hear that Hotel Indigo Spring – Woodlands Area, an IHG Hotel is your preferred choice when coming into town. Our team members strive to maintain a clean, quiet and harmonious environment for the enjoyment of our guests. We're thrilled you find the tranquil pond and progressive location to be appealing. We're excitedly looking forward to your next stay with us.

10/10 Excellent

Andy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly great!
Stayed 2 nights in Apr 2024
Response from Amber on 15 Apr 2024
Thank you for your feedback. We are glad that you enjoyed your stay with us!

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had to wait a bit to check in with only one staff member working at the front desk and housekeeping came by at 11 (we had a late check out at 2) and was a bit pushy about telling us it was time to go, when it wasn’t. Otherwise, very nice property. Clean, decor was unique, and excellent outdoor heated pool! Bed was super comfy!
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Joy, it's wonderful to hear that you enjoyed the distinctive decor and excellent outdoor heated pool at Hotel Indigo Spring – Woodlands Area, an IHG Hotel. We're pleased to know the cleanliness and comfortable bed made your stay enjoyable. We are taking note of your mention regarding check-in wait time and the late check-out interaction, to ensure smoother experiences in the future. We look forward to welcoming you back for another stay soon.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms, comfortable beds, updated and roomy showers, nice pool and fitness area.
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Andrea, thank you for your wonderful feedback. It's great to hear that you appreciated the modern rooms, comfortable beds, and spacious showers at Hotel Indigo Spring – Woodlands Area, an IHG Hotel. We're also thrilled you enjoyed our aquatic area and wellness facilities. We look forward to having you back for another delightful stay.

4/10 Poor

Nicole

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The staff was rude and not welcoming.
Stayed 2 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
Nicole, we regret to hear that your interactions with our team members did not meet your expectations during your visit. This is not the standard we aim to uphold. We appreciate this feedback and will share it with our team for continuous improvement. Despite this recent experience, we hope for another chance to leave a more positive impression should you choose to stay with us again in the future.

10/10 Excellent

Jenny

Liked: Cleanliness, property conditions & facilities
This was the 2nd time I’ve stayed here. It’s a beautiful hotel, and I love the quiet location. The receptionist wasn’t friendly this time around, but it wouldn’t keep me from staying there again.
Stayed 1 night in Mar 2024
Response from Customer Service on 14 Apr 2024
Jenny, it's wonderful you returned to Hotel Indigo Spring – Woodlands Area, an IHG Hotel and enjoyed its serene surroundings once again. While we are pleased to hear it, we are sorry for any lack of warmth from our team member at reception. We strive to provide a top-notch experience and will definitely take this feedback into consideration. We look forward to welcoming you back for your third stay.

10/10 Excellent

Christi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 1 night in Apr 2024
Response from Customer Service on 11 Apr 2024
Christi, it's delightful to see you loved your stay at Hotel Indigo Spring - Woodlands Area, an IHG Hotel! We're looking forward to welcoming you back for another enjoyable visit.

8/10 Good

Arturo

Stayed 1 night in Apr 2024
Response from Customer Service on 26 Apr 2024
Arturo, it's great to know that your stay at Hotel Indigo Spring – Woodlands Area, an IHG Hotel was positive. Our team members thank you for the feedback and look forward to welcoming you back soon!

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are so comfortable, the rooms are spotless and the breakfast is well worth it too!!! We have stayed twice , this is are go to hotel in The woodlands!!
Stayed 1 night in Mar 2024
Response from Customer Service on 5 Apr 2024
Frank, it's delightful to hear you enjoyed your stay at Hotel Indigo Spring – Woodlands Area. We're thrilled that our pristine rooms, sumptuous breakfast, and cozy beds contributed to your comfort. We are honored to be your chosen destination when visiting The Woodlands. We eagerly await your next visit.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view of sunrise and sunset around the fire pit. Lots of birds to view at “pond” and no interactions with them while eating outside was a bonus. It’s set back far enough from highway to be quiet and still convenient. Adam and Willy at the bar enhanced my dining experience with delicious suggestions of food and beverages. Room was very clean and well stocked. The pool area was delightfully lit up, pool changes colors. My only regret, I wish I had tried the pool, it’s heated and imagine it would have been very relaxing.
Stayed 4 nights in Mar 2024
Response from Customer Service on 5 Apr 2024
Jennifer, it's fantastic to hear you enjoyed the serene surroundings of Hotel Indigo Spring – Woodlands Area and took the opportunity to appreciate the local birdlife. It seems like our location provided the peace and convenience you were seeking. It's wonderful to hear positive feedback about Adam and Willy. Their gourmet recommendations clearly enhanced your dining experience. We're glad you appreciated the cleanliness and preparation of your room, and the atmosphere around our uniquely lit pool area. Next time you visit, we hope you'll get to enjoy the comforting warmth of the heated pool. Thanks for sharing your experience, and we look forward to seeing you again soon.

10/10 Excellent

LeAnn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great! The breakfast was delicious and good prices. The hotel was very clean and quiet.
Stayed 2 nights in Feb 2024
Response from Amber on 2 Apr 2024
Thank you for your feedback!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from mk on 29 Mar 2024
Thank you!

10/10 Excellent

Will

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property would definitely stay again!
Stayed 1 night in Mar 2024
Response from Yi on 26 Mar 2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Monica

Business traveller
Liked: Amenities
Wonderful
Stayed 1 night in Mar 2024
Response from Customer Service on 21 Mar 2024
Monica, it's heartwarming to read your succinct verdict of your stay at the Hotel Indigo Spring – Woodlands Area, an IHG Hotel. We're thrilled you had a wonderful experience. Our team members look forward to welcoming you back in the near future.

10/10 Excellent

Harrison

Stayed 1 night in Mar 2024
Response from Customer Service on 8 Apr 2024
Thank you for the 5/5 rating, Harrison!It's excellent you enjoyed your time at Hotel Indigo Spring – Woodlands Area, an IHG Hotel so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

8/10 Good

Latonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was excellent.. The hotel was surrounded by water.. I loved the view
Stayed 5 nights in Feb 2024
Response from Customer Service on 16 Mar 2024
Latonya, thank you for taking the time to leave your feedback. We're thrilled to hear that you enjoyed the scenery at Hotel Indigo Spring – Woodlands Area, an IHG Hotel. It's always wonderful to know that our guest appreciated the unique location of our property. We look forward to welcoming you back soon for more waterfront views.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 14 Mar 2024
Ashley, thank you for choosing to stay at Hotel Indigo Spring – Woodlands Area, an IHG Hotel. It's wonderful to see you had an excellent stay! We appreciate your feedback and look forward to your next visit.

10/10 Excellent

JEVON

Stayed 1 night in Mar 2024
Response from Customer Service on 1 Apr 2024
JEVON, it's fantastic to see your high rating! The team at Hotel Indigo Spring – Woodlands Area, an IHG Hotel, is thrilled to know you had a positive stay. We hope to have the opportunity to welcome you back soon.

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, extremely friendly staff and remarkable rooms!
Stayed 1 night in Mar 2024
Response from Yi on 12 Mar 2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Ramos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Feb 2024
Response from Yi on 3 Mar 2024
. Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Patrick Keith

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Feb 2024
Response from Yi on 3 Mar 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Salvatore, Easton

Stayed 3 nights in Feb 2024
Response from Customer Service on 21 Mar 2024
Salvatore, thank you for your generous rating of Hotel Indigo Spring - Woodlands Area, an IHG Hotel. We're thrilled to know you enjoyed your stay. We hope to welcome you back in the near future for an even better experience. Safe travels!

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel! We loved it
Stayed 1 night in Feb 2024
Response from Amber on 1 Mar 2024
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

Haley, Jasper

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved loved! Beds and pillows were amazing. Everything was clean and the staff were super kind and helpful! Nice restaurant/bar and outside area has a nice view. Definitely will stay again!
Stayed 2 nights in Feb 2024
Response from Amber on 1 Mar 2024
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

leila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Amber on 21 Feb 2024
Thank you for your feedback, we are glad you enjoyed your stay with us!

10/10 Excellent

Andy

Stayed 1 night in Feb 2024
Response from Yi on 20 Feb 2024
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.