4/10 Poor
Yaritza
Travelled with group
29 May 2024
Disliked: Cleanliness, property conditions & facilities
If I’m being honest, what the pictures showed and what we actually saw was not it. This place was under construction in some rooms. When we checked in, one of the staff members walked us to our room because he didn’t know if our room was even ready and this was at 4:30pm. Then we got in and our room was humid. We were running late to an event we needed to go and we didn’t check our room until we came back. When we came back, our bathroom was not cleaned well. Thank goodness we had brought Clorox disinfectant wipes because the toilet seat had some stains on it. The toilet paper holder was hanging off the wall. Our shower wasn’t rinsed, still had hairs from whoever stayed there the night before. The mini fridge in the room had a bottle of alcohol and some other drink shoved in the freezer part so we couldn’t put our drinks in that part. And when we went to get ice, the ice machine wasn’t even connected. The only nice thing I can say is that the young lady who was there at the night shift was super nice and the two other ladies in the morning shift when we checked out. But overall, I would not stay there ever again.
Yaritza
Stayed 1 night in May 2024