Exterior

Reviews of Best Western Plus Katy Inn & Suites

2.5 out of 5
Best Western Plus Katy Inn & Suites
2006 Katy Mills Blvd, Katy, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean
Stayed 4 nights in May 2024
Response from Jose Salinas, General Manager on 11 May 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Jaymie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I've stayed here, awesome
Stayed 5 nights in May 2024
Response from Jose Salinas, General Manager. on 7 May 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

Holly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice visit. Comfortable room
Response from Jose Salinas, General Manager on 7 May 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

2/10 Terrible

Jose

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Got my truck window broken and stole some tools
Stayed 1 night in Apr 2024
Response from Jose Salians, General Manager on 1 May 2024
We are very sorry to hear about the incident with your truck and the theft of your tools. This is extremely distressing, and we understand how upsetting this can be. The safety and security of our guests and their belongings are paramount, and we regret that this happened during your stay.Your safety is important to us, and we apologize for the inconvenience and distress this has caused. If there's anything else we can do to assist you, please let us know. Thank you for bringing this to our attention.

8/10 Good

Dawn

Travelled with partner
Liked: Staff & service, amenities
Pretty convenient for food and shopping
Stayed 1 night in Mar 2024
Response from Jose Salinas, General Manager on 29 Apr 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

AGUSTIN and Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the stay. Bed was comfortable and room was very clean.
Stayed 1 night in Apr 2024
Response from Jose Salinas, General Manager on 29 Apr 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was particularly friendly and helpful
Stayed 1 night in Apr 2024
Response from Jose Salinas, General Manager on 29 Apr 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Anne Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jose Salinas, General Manager on 29 Apr 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jose Salinas, General Manager. on 29 Apr 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities
The room was clean but all night I heard someone snoring and coughing, kept me up all night!
Stayed 1 night in Apr 2024
Response from Jose Salinas, General Manager on 23 Apr 2024
We apologize for the disturbance caused by the noise during your stay. Your comfort and rest are important to us, and we regret that you were unable to enjoy a peaceful night's sleep. We will address this matter to ensure a quieter environment for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience on your next visit.

10/10 Excellent

SHIRLEY

Travelled with partner
The property was perfect for our needs
Stayed 3 nights in Apr 2024
Response from Jose Salinas, General Manager on 23 Apr 2024
We're delighted to hear that our property was perfect for your needs! Thank you for sharing your positive feedback with us. It's our aim to provide a comfortable and enjoyable experience for all our guests, and we're thrilled that we met your expectations. We look forward to welcoming you back on your next visit!

10/10 Excellent

David K

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
After we arrived house keeping offered clean towels and only cleaned room once and did not make bed then
Stayed 3 nights in Apr 2024
Response from Jose Salinas, General Manager on 16 Apr 2024
We apologize for the inconsistency in our housekeeping services during your stay. Your feedback is valuable, and we regret any inconvenience caused by the lack of follow-through with cleaning your room. Rest assured, we will address this issue with our housekeeping team to ensure a more thorough and consistent service for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Davina

Liked: Cleanliness, property conditions & facilities
I always stay there when I’m in Katy
Stayed 3 nights in Apr 2024
Response from Jose Salinas, General Manager. on 16 Apr 2024
Thank you for taking the time to share your experience with us. Your feedback is important, and we appreciate your insights. We're committed to continuous improvement, and your comments will be shared with our team to enhance the quality of our services. We value your patronage and hope to have the opportunity to welcome you back for a better experience in the future. If you have any specific concerns or suggestions you'd like to discuss further, please feel free to contact us directly.

10/10 Excellent

Carlene

Stayed 1 night in Apr 2024
Response from Jose Salinas, General Manager on 7 May 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Good service from all hotel employees. The rooms are spacious and comfortable and I think they are well priced. The included breakfast has quality and good variety.
Stayed 4 nights in Mar 2024
Response from Jose Salinas, General Manager on 1 Apr 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

??

Liked: Staff & service, property conditions & facilities
Nice place to rest
Stayed 1 night in Mar 2024
Response from Jose Salinas, General Manager on 29 Mar 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

Radostin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean facility, overpriced for 2 star hotel Breakfast is mediocre Good location, fast check in and out
Stayed 1 night in Mar 2024
Response from Jose Salinas, General Manager on 26 Mar 2024
Thank you for your feedback. We're glad to hear that you found our facility clean and appreciated our fast check-in and check-out process, as well as our convenient location. We apologize if the pricing did not meet your expectations and if the breakfast fell short of your standards. Your comments are valuable to us, and we will use them to improve our offerings. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and very comfortable
Stayed 3 nights in Mar 2024
Response from Jose Salinas, General Manager. on 26 Mar 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

6/10 Okay

Jasmine, College Station

Travelled with partner
Liked: Cleanliness
Overall the hotel was decent and clean. It is an older hotel, but the property is kept up fairly well. I did not have a good check in process, the worker was very short and rude. He did not engage or welcome my husband and I.
Stayed 3 nights in Mar 2024
Response from Jose Salinas, General Manager on 26 Mar 2024
Thank you for your review. We're glad to hear that you found our hotel decent and clean. However, we apologize for the poor check-in experience you encountered. Providing friendly and welcoming service is important to us, and we regret that we fell short of your expectations on this occasion. Your feedback is valuable, and we will address this issue with our team to ensure that future guests receive a more positive experience. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Mar 2024
Response from Jose Salinas, General Manager on 23 Mar 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Jose Salinas, General Manager on 18 Mar 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

Yuejie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable, but the front desk was short staffed. No one was at the front desk for 15 min after we arrived, and no sign saying to wait. The breakfast was ok. There were a lot of guests and only one staff trying to keep everything filled and functional. They had run out of oil spray for the waffle maker, so guests were annoyed they couldn’t get their waffles. One other tiny feedback, the hot tub wasn’t working. The button for turning on the hot water was broken.
Stayed 1 night in Mar 2024
Response from Jose Salinas, General Manager on 18 Mar 2024
Thank you for your feedback. We apologize for the inconvenience caused by the short-staffed front desk and the challenges during breakfast. Rest assured, we will address these issues. We appreciate your understanding and hope you enjoyed the clean and comfortable room. Regarding the hot tub, we apologize and will work to fix it promptly. Your feedback is valuable, and we'll use it to make necessary improvements. If you have further concerns, please feel free to reach out to us directly. Thank you.

10/10 Excellent

Brent

Stayed 1 night in Mar 2024
Response from Jose Salinas, General Manager on 1 Apr 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Teresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Good value.
Stayed 2 nights in Mar 2024
Response from Jose Salinas, General Manager on 7 Mar 2024
Thank you for the positive feedback! We're delighted to hear that everything was perfect during your stay. It's our goal to provide a great experience, and we appreciate your kind words. If you ever have suggestions or anything specific you'd like to share, feel free to let us know. We look forward to welcoming you back for another enjoyable stay in the future!

8/10 Good

Anne E

Stayed 2 nights in Mar 2024
Response from Jose Salinas, General Manager on 26 Mar 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Tahany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Very comfortable and conveniently location
Response from Jose Salinas, General Manager. on 26 Feb 2024
Hi TahanyThank you for your kind words. Your satisfaction is our top priority. We hope to see again soon!

10/10 Excellent

Myles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff professional, accommodating down to earth nice people, clean hotel perfect for the money
Stayed 2 nights in Feb 2024
Response from Jose Salinas, General Manager on 26 Feb 2024
Hi MIles! Thank you for your kind words.I will be sure to share this witht the rest of the my team!!

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Jose Salinas, General Manager on 26 Feb 2024
Hi Kat!Thank you for your feedback! We hope to see again soon!

8/10 Good

Trevor

Stayed 3 nights in Feb 2024
Response from Jose Salinas, General Manager on 23 Mar 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

6/10 Okay

Patricia

Travelled with group
Disliked: Cleanliness, staff & service
Front desk personnel Jovie provided great service upon arrival but the other front desk personnel Milianry ( misspelled) was horrible , he was never at the front desk to greet or check out guests ,he was not friendly and in many ways not accommodating to the guests . I would expect that kind of service from a small independent hotel but not from this well known big chain establishment. Housekeeping was okay , when asked for a set of towels it was given to the guests , however there was a yogurt lid from the previous hotel guest on the floor between the bed and nightstand, .Breakfast and the location of the hotel were good .
Stayed 2 nights in Feb 2024
Response from Jose Salinas, General Manager. on 23 Feb 2024
Hi PatriciaWe appreciate your feedback and apologize for the inconsistency in service you experienced during your stay. It's disheartening to hear that you didn't receive the level of hospitality we strive to provide from one of our front desk personnel. Rest assured, we will address this internally to ensure all team members uphold our standards of service.Additionally, we're glad to hear that Jovie provided great service upon your arrival and that you found the breakfast and location satisfactory. We will also address the housekeeping oversight to ensure a more thorough cleaning for future guests.Your feedback is invaluable to us, and we will use it to make necessary improvements. We hope you'll consider giving us another chance to exceed your expectations in the future. Thank you for bringing these matters to our attention.

10/10 Excellent

Tiawana C, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The property was clean, the breakfast was delicious and the service was prompt and professional. The bonus was the area is filled with things to do! There is a giant mall, a smaller strip mall, plenty of restaurants and recreational activities all nearby. Can’t wait to return!
Stayed 4 nights in Feb 2024
Response from Jose Salinas, General Manager. on 23 Feb 2024
Hi TiawanaThank you for your glowing review! We're thrilled to hear that you had an excellent stay with us. It's wonderful to know that you found our property clean, enjoyed our delicious breakfast, and experienced prompt and professional service from our team. We're glad you also appreciated the area's attractions and amenities. We can't wait to welcome you back for another fantastic stay. See you soon!

10/10 Excellent

Lee

Stayed 1 night in Feb 2024
Response from Jose Salinas, General Manager on 23 Mar 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was amazing, very friendly and helpful.
Stayed 4 nights in Feb 2024
Response from Jose Salinas, General Manager on 20 Feb 2024
BrittanyThank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Ready4u

Stayed 1 night in Feb 2024
Response from Jose Salinas, General Manager on 23 Mar 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay.
Hotel was extremely, quiet, clean, and comfortable.
Stayed 1 night in Feb 2024
Response from Jose Salinas, General Manager on 19 Feb 2024
Hi KevinThank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

4/10 Poor

Sidney

Travelled with group
I asked the desperation in the morning when we need to get a coffee or why the other stuff wasn’t plugged in his answer was that’s not his job. Nothing else was said I got a coffee it was hot but that’s about it. Everything else was nothing I was not impressed at all. But that was world on the bottom when I had a shower they Musta use some cheap paint to try to paint the bottom. It was coming off wasn’t too impressed. The noise from the highway was expected. I didn’t expect the traffic to be that noisy at 5:30 in the morning but I will learn a lesson to make sure I am not on a busy area For no one I wouldn’t recommend it for anybody
Stayed 1 night in Feb 2024
Response from Jose Salinas, General Manager on 16 Feb 2024
We're sorry to hear about your experience. Your feedback is important to us, and we'll address these concerns to improve our services. If you have further details to share, please contact us directly. We appreciate your understanding

10/10 Excellent

Aurora

Stayed 1 night in Feb 2024
Response from Jose Salinas, General Manager on 23 Mar 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Keurig coffee machine was not heating water
Stayed 2 nights in Feb 2024
Response from Jose Salinas, General Manager on 5 Feb 2024
Hi YolandaThank you for your review! We do apologize for inconvenience. Just know, management has taken action on to correct this issue. Again, we aplologize and hope we see you again in the future.

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT
Everything was perfect. Cant ask for more
Stayed 1 night in Feb 2024
Response from Jose Salinas, General Mananger on 6 Feb 2024
Thank you for the positive feedback! We're delighted to hear that everything was perfect during your stay. It's our goal to provide a great experience, and we appreciate your kind words. If you ever have suggestions or anything specific you'd like to share, feel free to let us know. We look forward to welcoming you back for another enjoyable stay in the future!

8/10 Good

Joaycia

Stayed 3 nights in Jan 2024
Response from Jose Salinas, General Manager on 20 Mar 2024
Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

James

Stayed 1 night in Jan 2024
Response from Jose Salinas, General Manager on 1 Feb 2024
Hi James!Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jose Salinas, General Manager on 30 Jan 2024
Hi James!Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

Claire Rosario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area closed to shopping and dining areas
Stayed 2 nights in Jan 2024
Response from Jose Salinas, General Manager on 30 Jan 2024
Hello ClaireThank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Latifat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from Jose Salinas, General Manager on 30 Jan 2024
Hi Latifat!Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, there was a lot to do around the hotel
Stayed 1 night in Jan 2024
Response from Jose Salinas, General Manager on 25 Jan 2024
Hi MaggieThank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff.
Stayed 1 night in Jan 2024
Response from Jose Salinas, General Manager on 23 Jan 2024
Hi Sara!Thank you for your kind words. Here at Best Western Plus Katy value your feedback and believe in giving everyone a unique experience while traveling. We hope to see you back soon, Have a great day!!

4/10 Poor

sheryl

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service
The room wasn't to bad- EXCEPT no remote for the TV, no alarm clock. When we called the front desk several times and the clerk never answered. We we went down to the desk to try & get a remote for the TV- he asked what we did with it. Then he said he would bring 1 to our room, but never asked our room number. We had to tell the room. He had absolutely no personality. And not helpful at all.
Stayed 1 night in Jan 2024
Response from Jose Salinas, General Manager on 23 Jan 2024
Hello SherylWe apologize for the inconveniences you faced during your stay. It's regrettable that you encountered issues with the TV remote and alarm clock, and we sincerely apologize for the lack of prompt assistance from our front desk staff. This is certainly not the level of service we aim to provide.Your feedback is crucial to our improvement, and we will address these communication and service gaps with our team. Rest assured, we will use your comments to enhance the overall guest experience.We appreciate your understanding and hope you might consider giving us another opportunity to provide you with a more positive stay in the future. If you have any further concerns or feedback, please feel free to contact us directly. Thank you for bringing this to our attention.

10/10 Excellent

Heather

Stayed 2 nights in Jan 2024
Response from Jose Salinas, General Manager on 22 Jan 2024
Hi Heather!Thank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jose Salinas, General Manager on 22 Jan 2024
Hello KelvinThank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Jorge, Santa Clarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CLEAN. Room and. Friendly staff
Stayed 1 night in Jan 2024
Response from Jose Salinas, General Manager on 22 Jan 2024
Hello JorgeThank you for choosing to stay with us! We appreciate your valuable feedback and are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.