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Reviews of Hotel Astir Palace

4 out of 5
Hotel Astir Palace
Laganas Bay, Zakynthos

Reviews

6.8
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a 4 Star. But we had nice rooms with water views. It was clean & well maintained but dated and just far enough away from the seedy strip at Laganas. Breakfast was ok but poorly presented & would prefer real orange juice rather than Cordials. Other guests were well behaved families & couples. The showers heads need to be hung on wall rather than just hand held.
Stayed 3 nights in Jul 2018
Response from Dionysios Zougras on 29 Aug 2018
Dear Sir/Madam, Thank you for your comments. We will take them into considaration. Kind Regards

4/10 Poor

Claudio

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Avevo scelto un quattro stelle greco sapendo che al confronto con l'Italia c'è sempre una stella di troppo, ma i servizi in questo hotel sono al massimo da due stelle. Ad esempio: Poco personale, nessuno parla italiano come invece precisato sul sito,nessun facchinaggio, una sola chiave per camera, camera datata, prese corrente scomode, totalmente mancanti nel bagno,asciugacapelli solo a richiesta alla reception, buffet con mancanza di cartellini sui vari cibi per cui si era costretti ad assaggiare per capire cosa fossero, scarsa attenzione al rimpiazzo dei vassoi vuoti, tovaglie non sempre sostituite, orario cena solo sino alle 21, no teli piscina, all inclusive ma per le bevande sei costretto ad andare al bar dell'adiacente hotel tre stelle. Bella posizione direttamente sulla spiagga.
Stayed 10 nights in Sep 2023

8/10 Good

Brigitta Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Leider hatte es keinen Duschhacken in der Badewanne, wäre doch nur eine kleine "Investition". Zimmer aber sehr sauber. Haben mit Meersicht gebucht. Aufpreis lohnt sich für diese tolle Aussicht. Jedoch darauf achten, dass das Zimmer auf der 1. oder 2. Etage liegt, da sonst keine Meersicht. Frühstück und Abendessen in Ordnung. Personal sehr freundlich, und zuvorkommend. Eigenes Badetuch sollte mitgebracht werden, da keine Badetücher für Pool und Strand abgegeben werden. Unbedingt mit dem Mietauto diese tolle Insel besuchen.
Stayed 7 nights in May 2023
Response from Sakis Zougras on 3 Jun 2023
Dear Ms Sindler,Thank you for your comments.We will try to improve our facilities and we hope to see you in the future.Thank you.

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber, Personal freundlich und hilfsbereit
Stayed 7 nights in Aug 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Aug 2022

8/10 Good

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel helt nede på stranden
Hotellet var rigtig dejligt og lå helt ned til stranden, rengøringen var god. Det eneste lille minus var maden, der var godt en fin buffet men der var ingen variationer, hotellet var gid til at genanvende de madvarer som ikke blev spist ved næste måltid.
Stayed 14 nights in Jul 2022
Response from SAKIS ZOUGRAS on 29 Jul 2022
Dear Ms Frisenette, We would like to thank you for your comments and we will try to improve our services and facilities. Hope to see you in the future. Kind Regards, Sakis Zougras

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness
La vicinanza al mare e alla piscina. Parcheggio comodo e ottima posizione fuori dalla zona centrale di Laganas luogo di movida
Stayed 7 nights in Aug 2019