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Reviews of TGI Grand Fortuna

3 out of 5
TGI Grand Fortuna
D. No. 3/24, Seethram Nagar, Krishnagiri Main Road, Hosur

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Uday

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Need better cleanliness. Hotel Spa is a disaster.
Rooms are well appointed but not kept clean. Maintenance is lacking. Found a cockroach running all around the room. Spa is in real bad maintenance and very very unclean. To be avoided completely. Unfortunately there are not many choices of good hotels in Hosur so this might still be the best bet.
Stayed 1 night in Nov 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from TGI Grand Fortuna on 8 Nov 2023
Dear Mr. Herbert, Greetings from TGI Grand Fortuna Hotel ! Hosur At the outset, thank you for choosing “The best guests preferred” hotel at Hosur, for your stay and extending us the opportunity to make it hygienic and comfortable. It is our constant endeavour to deliver our bests at all time to our guests. Lines of appreciation from the guests always motivate us to go for that extra mile to deliver bespoke services and make them delighted. I would like to take the opportunity to say "Thank You" to you on behalf of my entire team for managing time from your busy schedule to share your experience. We looking forward to welcoming you back soon. Warm Regards, Santosh Tewary General Manager

2/10 Terrible

michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The room was to include breakfast. They charged me for breakfast. Highly disappointed. There was no wifi available in the room.
Stayed 3 nights in Nov 2018

8/10 Good

yourfriend, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a businessman's hotel. The room was clean and comfortable. The morning breakfast had plenty of choices, and the staff was eager to please. Two comments--the hotel wi-fi cuts you off after a few minutes rather than leaving you connected. The breakfast buffet has sterno warmers, but the food is still cold.
Stayed 14 nights in Oct 2018
Response from Manager - TGI Grand Fortuna on 25 Oct 2018
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. we have noted your suggestions and assure that will look into it immediately. Thank you again for your feedback, and we look forward to welcoming you back to our property.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Manager - TGI Grand Fortuna on 25 Oct 2018
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. It is nice to know that the service standards and location of our hotel were to your expectations.Thank you again for your feedback, and we look forward to welcoming you back to our property.

8/10 Good

B SHESHAGIRI

Liked: Cleanliness, property conditions & facilities, room comfort
Was not up to expectations
Overall good. Brakefast was so so....
Response from Manager - TGI Grand Fortuna on 7 May 2018
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We are glad to know that you had a memorable stay at our hotel and your praise of our hospitality is gratifying. It is nice to know that the service standards and location of our hotel were to your expectations. Thank you again for your feedback, and look forward to welcoming you back to our property

10/10 Excellent

Ravikumar, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , location and food
Raj at reception was really helpful and made us feel at home quickly
Stayed 2 nights in Dec 2017
Response from Manager - TGI Grand Fortuna on 5 Jan 2018
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We are glad to know that you had a memorable stay at our hotel and your praise of our hospitality is gratifying. It is nice to know that the service standards and location of our hotel were to your expectations. Thank you again for your feedback, and we look forward to welcoming you back to our property

4/10 Poor

Firma, Europa

Disliked: Property conditions & facilities, room comfort
Sehr laut. Schmutzig. Ungemütlich. Dusche eklig.
Dusche ohne Wasserdruck. Kein Aufenthalts- oder Besprechungsraum. Bar roch ekligst nach Erbrochenem. Poolarea loser Boden, keine Bestuhlung. Insgesamt ist das Hotel nicht zu emofehlen.
Stayed 5 nights in Jul 2018
Response from TGI Grand Fortuna on 7 Nov 2023
Dear Guest,Thank you for sharing your feedback about our deliverance.At the outset please accept my sincere apologies for the inconvenience caused to you. While I have shared your feedback with my concern heads to ensure the corrective measures are taken immediately and effectively.At TGI Grand Fortuna Hotel, it is our constant endeavor to deliver our bests at all time to our guests and I would like to assure you that these lapses were an exception from our regular process and standards.I would like to say it was a bad day only for us where we were not able to deliver as per your expectations. Myself look forward to welcoming you back soon.Warm Regards,Santosh TewaryGeneral ManagerCell: 7094465200