JEN Hong Kong by Shangri-La

4.0 star property
Upscale hotel near Victoria Harbour

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

JEN Hong Kong by Shangri-La

Photo gallery for JEN Hong Kong by Shangri-La

Seasonal outdoor pool
Exterior
Deluxe City View Queen Room | 1 bedroom, in-room safe, desk, blackout curtains
Rooftop bar, ocean views, open daily
Reception

Overview of JEN Hong Kong by Shangri-La

8.6

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Air conditioning
  • Laundry
The price is ₹9,748
Price available on 10/04/2024

Explore the area

508 Queens Road West, Western District, Hong Kong
  • Popular LocationUniversity of Hong Kong6 min walk
  • Popular LocationHollywood Road17 min walk
  • Popular LocationVictoria Harbour20 min walk
  • Popular LocationHong Kong Central Station10 min drive
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Room options

Deluxe Harbour View Queen Room

  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

Superior City View Queen Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Club Mountain View Queen Room with Club Lounge Access

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Club Harbour View Queen Room with Club Lounge Access

  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

Deluxe City View Queen Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Harbour View Twin Room

  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

Superior City View Twin Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Club Harbour View Twin Room with Club Lounge Access

  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Hong Kong

JEN Hong Kong by Shangri-La is located in Central & Western District, a neighbourhood in Hong Kong, and is near a metro station. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Soho and Lan Kwai Fong. Ocean Park and Hong Kong Disneyland® Resort are not to be missed. Guests appreciate the hotel's convenience for public transportation: Shek Tong Tsui Terminus Tram Stop is just steps away and Whitty Street Depot Tram Stop is 3 minutes on foot.

What's nearby

  • Victoria Harbour - 20 min walk
  • Hong Kong - Macau Ferry Terminal - 2 min drive
  • Soho - 3 min drive
  • Lan Kwai Fong - 4 min drive
  • Hong Kong Convention and Exhibition Centre - 5 min drive

Getting around

  • Shek Tong Tsui Terminus Tram Stop - 2 min walk
  • Hong Kong Wan Chai Station - 5 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • Café Malacca 馬來一菜館 - 1 min walk
  • 14 South Lane - 2 min walk
  • 麥當勞 - 1 min walk
  • Chung Kee Dessert - 1 min walk
  • Itacho Sushi 板長壽司 - 1 min walk

About this property

JEN Hong Kong by Shangri-La

Upscale hotel near Victoria Harbour
Located close to Hong Kong - Macau Ferry Terminal and Soho, JEN Hong Kong by Shangri-La provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Cafe Malacca, features Malaysian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre.
Additional perks include:
  • A seasonal outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, free newspapers and luggage storage
  • Multilingual staff, concierge services and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 283 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: HKD 238 for adults and HKD 238 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Malacca
  • Club Lounge
  • Lobby Bar

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,033 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately HKD 238 for adults and from HKD 238 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

The seasonal pool will be open from June to September
Pool access available from 7:30 AM to 7:30 PM
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does JEN Hong Kong by Shangri-La have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:30 AM to 7:30 PM.

How much does it cost to stay at JEN Hong Kong by Shangri-La?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at JEN Hong Kong by Shangri-La on 10 Apr 2024 start from ₹9,748.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Hong Kong by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Hong Kong by Shangri-La?

Limited spots are available.

What time is check-in at JEN Hong Kong by Shangri-La?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at JEN Hong Kong by Shangri-La?

Checkout is at noon.

Where is JEN Hong Kong by Shangri-La located?

Located in Central & Western District, this hotel is within 2 mi (3 km) of Victoria Harbour, Hong Kong - Macau Ferry Terminal and Soho. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 3 mi (5 km). Shek Tong Tsui Terminus Tram Stop and Whitty Street Depot Tram Stop are within a 5-minute walk.

JEN Hong Kong by Shangri-La Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 1007 reviews" "
Rating 8 - Good. 422 out of 1007 reviews" "
Rating 6 - Okay. 81 out of 1007 reviews" "
Rating 4 - Poor. 24 out of 1007 reviews" "
Rating 2 - Terrible. 16 out of 1007 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff !
Stayed 2 nights in Mar 2024

6/10 Okay

Lina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
D room is not spacious, just nice to fit in only. During my 2nd day of staying, I was shocked to find out that one of small towel was not changed to a new fresh one; and what I got is a half wet one & could tell it's a used towel!! OMG!! Hopefully can improve on this!
Stayed 2 nights in Feb 2024

10/10 Excellent

Lorivic Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Jan 2024

8/10 Good

Sun Ung

Liked: Cleanliness, staff & service, property conditions & facilities
The environment is good, but the noise next door is loud, which affects sleep. The bathroom and shower room need to be improved. There needs to be a place to put clean towels in the shower room.
Stayed 5 nights in Feb 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located conveniently next to the MTR, with various food stalls and malls nearby. The room is small but clean. Similarly, the gym is small but well-equipped and good for both cardio and strength training. Overall, will return again!
Stayed 4 nights in Jan 2024

8/10 Good

Joe, Port Orange

Liked: Amenities
I’ve stayed here before. Though the room is a bit small, it has everything u need. Nice.neighborhood, with plenty of dining spots, including McDonalds right across the street. The restaurant serves tasty Malaysian cuisine, though it’s not cheap. The biggest problem is the breakfast buffet is so overpriced for what u get.
Stayed 3 nights in Jan 2024

6/10 Okay

Mukta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure of the room was bit awkward with cubicles for Bath and toilet and safe.
Stayed 4 nights in Jan 2024

8/10 Good

Claudia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Jen Hong Kong! We selected to stay here as: 1- we wanted to stay on HK island 2- affordability 3- the convenience of being in the Sai Ying Pun neighborhood: walkability to stores and cafes along with access to transportation I travelled with my partner and parents. My parents stayed in the adjoining room so that was really nice to be on the same floor and have rooms so close to each other. The room was spacious, modern, and clean. I especially liked the window seat for extra room and to look at the harbour, I chose this for both our room and my parents' room. The bed was very comfortable. The shower was also very nice - great shower pressure! The lobby was ok, nothing spectacular. The front desk was helpful but would get busy quickly. We also tried the restaurant on the 2nd floor, Cafe Malacca restaurant - food was expensive compared to local eats but very tasty and a nice change from Chinese cuisine. Would consider staying here again!
Stayed 6 nights in Dec 2023