1 North Point Estate Lane, North Point, Hong Kong, Hong Kong
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very close to the MTR station which was convenient for getting around
Mark
Stayed 3 nights in May 2024
Response from Cody on 28 May 2024
Dear Mark,Thank you for reaching out to us and sharing your feedback regarding the location of our hotel. We appreciate your kind words and are delighted to know that you found our hotel's location to be very good, particularly due to its proximity to the MTR station.At Hyatt Centric Victoria Habour Hong Kong, we strive to offer our guests a convenient and accessible location to enhance their overall experience. Being close to the MTR station allows our guests to easily explore the city, reach various attractions, and navigate their way around with ease. We understand that convenience is an essential aspect of any stay, and we are pleased to know that our location exceeded your expectations.Should you require any further assistance or have any questions during your stay, please do not hesitate to reach out to our dedicated team. We are here to ensure your stay is comfortable and enjoyable.Once again, thank you for your feedback, and we look forward to welcoming you back to Hyatt Centric Victoria Habour Hong Kong in the future.Best regards,
No place to hang clothes other than within the wardrobe.
Tsing-Yang
Stayed 11 nights in May 2024
Response from Daniel on 23 May 2024
Hi Tsing Yang, thank you for your feedback! I'm so sorry to hear that there's no place to hang clothes outside of the wardrobe. Your comment will help us to better serve our customers and provide a more satisfying staying experience.
Hello Karenjot, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Dear Gloria, Thank you for staying with us and we are sorry for the experience that you have encountered. Please rest assured that we have been looking into this issue and trying our best to improve the areas that you have mentioned. We apologize for the inconvenience and we hope to see you again soon. Thank you!
Hello Carlina, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 Excellent
David
12 May 2024
David
Stayed 2 nights in Feb 2024
Response from Daniel on 14 May 2024
Hello David, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. We are thrilled to hear that you were impressed with out front desk staff. We much appreciate your kind words. We always aim to provide a stay with “Hyatt Centric Experience” to our guests. Look forward to seeing you again in the future!
Excellent stay from the moment we walked in and was greeted and shown the way to the lobby. All employees were very helpful and was quick and easy to get our room keys. They have two towers which they do mention when getting the card keys to which direction to go. Beds are super comfortable, views great and very clean rooms. Will definitely stay here again next time I'm in Hong Kong
Wayne
Stayed 1 night in May 2024
Response from Nick on 11 May 2024
Hello Wayne, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. We are thrilled to hear that you were impressed with out front desk staff. We much appreciate your kind words. We always aim to provide a stay with “Hyatt Centric Experience” to our guests.Look forward to seeing you again in the future!
The Hyatt Centric was a retreat from fast paced kinetic energy of Hong Kong. The rooms were clean and comfortable and and the location to access rapid transit is fantastic. The check in and out was efficent and courteous. We also really enjoyed the fitness center which had modern and well cared for equipment with a view of the city. Wow!
Ted
Stayed 3 nights in Apr 2024
Response from Cody on 6 May 2024
Hi Ted, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 Excellent
Shivam
5 May 2024
Shivam
Stayed 3 nights in May 2024
Response from Leo on 26 May 2024
Hello Shivam, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Good service, clean and well maintained room and excellent housekeeping services, slightly far from city centre but still well connected to MTR.
Seng Yen
Stayed 2 nights in Apr 2024
Response from Daniel on 2 May 2024
Hi Seng Yen, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
4/10 Poor
Eun
1 May 2024
Eun
Stayed 4 nights in Apr 2024
Response from Nick on 21 May 2024
Hello Eun, Thank you very much for given score rating! We are glad that you had stay with us. And may we know anything we had to improve or can do better?Look forward to seeing you again in the future!
Hi Ho Tin, AThank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
comfortable stay, clean and neat room, great harbor view from room, super great breakfast
HAM
Stayed 3 nights in Jan 2024
Response from Leo on 25 Apr 2024
Hi HAM, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Dear Tsang, Wai Ling,Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
A little confused with entrance to hotel and getting to the right tower as hotel is divided into East and West tower . However there was always staffs available to answer questions . Check in process was a bit slow . About 25 mins . Otherwise , I am quite happy with the hotel.
Felix
Stayed 2 nights in Apr 2024
Response from Nick on 14 Apr 2024
Dear Felix,Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
I was very impressed with this property. The breakfast buffet was excellent. The hotel staff were very attentive and welcoming. I will definitely stay here again.
TIMOTHY
Stayed 7 nights in Mar 2024
Response from Cody on 9 Apr 2024
Dear Timothy,Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 Excellent
Sherry
Travelled with family, Travelled with family and small children
Stay was perfect, arrived to HK early, they kept our bags before checkin. Super convenient location, right next to everything. Great infinity pool, great staff. Super happy about accommodations. Cleanliness was impeccable. Will stay again.
Sherry
Stayed 6 nights in Mar 2024
Response from Daniel on 9 Apr 2024
Hi Sherry, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Dear EvonneThank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hi KaTsun, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
I think we’ve found our new favorite spot to stay when visiting HK. Several modes of transportation within a stone’s throw, so many places to eat and explore nearby, and staff is attentive and so quick to resolve anything. Hope we will be staying here again soon.
Kathy
Stayed 9 nights in Mar 2024
Response from Eric on 31 Mar 2024
Hi Kathy, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hi Jin Ho, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Great harbour front hotel in Hong Kong Island, nice appointed rooms, friendly and helpful staff, great dining at the Cruise restaurant on top, located just in front of a couple of ferry piers and in an area of local restaurants.
Sebastian
Stayed 2 nights in Mar 2024
Response from Leo on 17 Mar 2024
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Very convenient location, near the MTR, bus stop and ferry station. Many choices for foods
CHUN MING
Stayed 8 nights in Nov 2023
Response from Leo on 7 Mar 2024
Hello CHUN MING, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 Excellent
Maria Ana
2 Mar 2024
Maria Ana
Stayed 3 nights in Feb 2024
Response from Nick on 24 Mar 2024
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 Good
chunmin
20 Feb 2024
chunmin
Stayed 2 nights in Feb 2024
Response from Leo on 22 Mar 2024
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello cynthia, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
8/10 Good
chunmin
18 Feb 2024
Liked: Cleanliness, staff & service
chunmin
Stayed 4 nights in Feb 2024
Response from Nick on 19 Feb 2024
Hello chunmin, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
We fully understand the importance of professional service of hotel is importance. We would like to extend our sincere apologies for the inconvenience you encountered. We are also sorry that our service standards did not meet your expectations. Please be assured that we will reinforce our staff training to ensure that service delivery is consistent across our team, and aligned with our standards. Thank you again for taking the time to share with us about your experience. We promise to do our best to improve, and hope to have an opportunity to welcome you back to our hotel for a more comfortable stay next time.
Hello Thomas, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Michelle, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Cheng Hao, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Cecilia, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
The location is convenient and the staffs are excellent, always willing to help. Have a really wonderful and relaxing time here. Definitely will come back in the next trip.
Tsang Wai Ling,
Stayed 3 nights in Jan 2024
Response from Leo on 23 Jan 2024
Hello Tsang Wai Ling, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Desiree Fernandez, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 Excellent
WEI
Travelled with family, Travelled with family and small children
17 Jan 2024
WEI
Stayed 3 nights in Jan 2024
Response from Leo on 17 Jan 2024
Hello WEI, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Anson, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
We stayed at the Hyatt Centric Victoria Harbour in Hong Kong. It is a beautiful hotel with great restaurants and an amazing view of the harbour. The staff were particularly outstanding. When we were checking in, we'l mentioned to the reception agent Cody that it was my birthday, and he sent a gift bag, cake, and wine. Cody gave us remarkable service.
Ty
Stayed 4 nights in Dec 2023
Response from Leo on 16 Jan 2024
Hello Ty, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Daryl, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Verawith, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Great views and hotel real close to subway less tha a block great place would come back again!!
Luis
Stayed 6 nights in Jan 2024
Response from Leo on 15 Jan 2024
Hello Luis, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Anonymous, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Location close to subway but far from most tourist areas. Overall, decent stay for the price and size you get in HK.
Hui
Stayed 1 night in Jan 2024
Response from Nick on 12 Jan 2024
Hello Hui, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Nidhi, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
10/10 Excellent
Joanne
29 Dec 2023
Joanne
Stayed 2 nights in Dec 2023
Response from Leo on 23 Jan 2024
Hello Joanne, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
Hello Kazuhiko, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
The room is clean.
Breakfast is excellent with a good spread of choices as welll.
Transport wise, MTR station is just across the road.
Verified traveller
Stayed 5 nights in Dec 2023
Response from Leo on 23 Dec 2023
Hello Guest, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!
I will stay in there next time when I am going to HK!
Yiren
Stayed 1 night in Dec 2023
Response from Nick on 21 Dec 2023
Hello Yiren, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!