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Nice hotel clean big. Dining area is v good to sit and chill. Near MTR and eateries
Mei Ling Clara Ann
Stayed 2 nights in May 2024
6/10 Okay
ROLLINS
5 May 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Liked the service, front desk very, very helpfully. 👍.
The room was not what I expected, bathroom conditions were not neat, water stoped running in the middle of the shower. Some amenities look modern but low cost.
Breakfast not available at hotel but finally they send you to a very good small restaurant with nice breakfast menu!!
My husband I stayed here for 2 nights and had the best time. The gentleman at the front desk was very friendly and helpful as we ran into issues with our Uber driver. The hotel was incredibly clean and it was located in a great area. Amazing restaurants were in walking distance. Highly recommend!
Front desk staff were polite and generally friendly and check in and out were fairly prompt. I stayed here several years ago and on this return visit, did notice changes. The amenities provided weren’t as good anymore and the condition of the room also was more worn; doors don’t slide properly, lights in the closet were flickering and the aircon unit didn’t seem to work very well as the temperature couldn’t really be adjusted so I felt cold most of the time even after switching the whole thing off. Noise from neighboring units could also be heard loudly. But that said, the location of the property is still excellent, with many good dining options nearby or a slight further walk away to Central/Soho.
We stayed this hotel the second time, the last time was in 2019 and could see a difference in the condition of the facilities. This time the sliding door in our room on 11th floor was stuck, it took us a lot of effort each time to close it. The tube to the shower head was loose as well leaking water and splattering onto the tap below. Hope their maintenance can be improved overtime.
The hotel is great. I will stay here again.
Few minor issues:
1. There were very loud banging doors one morning at 7am.
2. The cleaning lady left her cleaning trolly in the already small elevator lobby.
3. We have 3 beds total. The roll away bed had stains. The other 2 beds are perfect.