Dining

Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
4076 S Suncoast Blvd, Homosassa, FL

Reviews

6.4
Rating 10 - Excellent. 213 out of 1002 reviews" "
Rating 8 - Good. 282 out of 1002 reviews" "
Rating 6 - Okay. 189 out of 1002 reviews" "
Rating 4 - Poor. 123 out of 1002 reviews" "
Rating 2 - Terrible. 195 out of 1002 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Crystal

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is under construction.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 17 Apr 2024
Dear Crystal,We apologize for any inconvenience caused by our ongoing construction efforts. We understand how this may have impacted your stay negatively.Your feedback is valuable, and we'll do our best to minimize disruptions for our guests in the future. We hope you'll consider giving us another chance once our improvements are complete.Sincerely, Hotel Manager

6/10 Okay

Crystal

Travelled with pets, Travelled with partner
It looks like they are trying to improve the area.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 17 Apr 2024
Dear Crystal,Thank you for your feedback. We're glad you noticed our efforts to improve the area surrounding our property. We're continuously working to enhance our guest experience and make our surroundings more enjoyable for everyone.We appreciate your acknowledgment and hope to welcome you back to experience further improvements on your next visit.Sincerely, Hotel Manager

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty! Bedding was stained, employees were arguing and complaining outside the door at 6:30am and woke me up. There was no hot water, and the front desk was exceptionally unapologetic.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 18 Apr 2024
Dear Sarah,We apologize for the unpleasant experience you had during your stay. It's unacceptable that you encountered issues with dirty bedding, noise disturbances, lack of hot water, and a less-than-apologetic response from our front desk. Please know that we take your feedback seriously and will address these issues to ensure they don't happen again. We value your input and hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager

2/10 Terrible

Courtney Ann

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We could hear the conversation of people making a sales agreement outside of our door near the pool about 10p. Then one of the women was literally looking into our room windows when my husband opend our door. There were a lot of people loitering around the hallway. The Night manager said he would check it out, but did not seem to really care. Our 5year old was scared that someone had looked in our window. We will NEVER stay there again!
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Courtney Ann,We sincerely apologize for the distressing experience you had during your stay. It's unacceptable that you felt uncomfortable due to noise and the incident near your room.We take such matters seriously and will address them with our team to ensure a more secure and peaceful environment for all guests. Your feedback is valuable, and we regret any inconvenience caused.We understand your decision not to return but hope you'll reconsider in the future for a much-improved experience.Sincerely, Hotel Manager

2/10 Terrible

charlie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room. Dirty bed cookie crumbs. On check in Moved to 2nd room sheet had blood spot. Looked like not fresh linens. Room was foul smelling and Damp. Slept in sweet pants and long sleeve shirt. Used a clean t shirt for a pillow case. Now i asked the front desk in morning to CLEAN ROOM and fresh towels and bedding. Upon returning bedding was changed. Room not cleaned empty kleenex box . Not filled I'D HIGHY SUGGEST THAT EXPEDIA REMOVE THIS. DUMP FROM ITS SITE.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 8 Apr 2024
Dear Charlie,We're truly sorry to hear about your disappointing experience during your stay. Your feedback is incredibly valuable to us, and we apologize for the cleanliness issues you encountered. Please know that we take these matters seriously and will address them with our housekeeping team to ensure that such incidents are not repeated in the future. Thank you for bringing this to our attention, and we regret any inconvenience caused.Sincerely, Hotel Manager

8/10 Good

Steve

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Hotel Manager on 3 Apr 2024
Dear Guest,Thank you for sharing your feedback, Steve! If there's anything specific you enjoyed during your stay or any suggestions you have for us to improve, please let us know. We value your input and hope to welcome you back for another great experience in the future.Sincerely, Hotel Manager

2/10 Terrible

Ryan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Room was dirty, tv worked off and on, front desk staff was rude
Stayed 1 night in Mar 2024
Response from Hotel Manager on 2 Apr 2024
Dear Guest,Thank you for bringing these issues to our attention, and we sincerely apologize for the poor experience you had during your stay. Cleanliness and excellent service are our top priorities, and we regret that we fell short of meeting your expectations. Your feedback is valuable, and we will address these concerns with our team to ensure improvements are made. We hope you will give us another opportunity to provide you with the exceptional experience you deserve.Sincerely,Hotel Manager

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
This place is awesome and I will be returning again next year for vacation the employees are really nice and sweet the rooms are nice and clean and if I needed anything the employees was right there to take care of everything I would definitely recommend this place to everyone
Stayed 6 nights in Mar 2024
Response from Hotel Manager on 2 Apr 2024
Dear Toni,Thank you for your fantastic review and for choosing to stay with us. We're thrilled to hear that you had an awesome experience during your vacation and that our employees were helpful and attentive to your needs. Providing clean and comfortable rooms is important to us, and we're delighted that we met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back next year for another enjoyable stay.Sincerely,Hotel Manager

10/10 Excellent

Steven, Sarasota

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Slightly dated and door has no deadbolt (empty cavern), meaning only the foldable detent is there for security. Staff was very pleasant and helpful. In the area, there are not many options but this one I would recommmend to others as price is very reasonable, nice pool, great staff and good location.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 2 Apr 2024
Dear Steven,Thank you for your positive feedback and for recommending our hotel to others. We appreciate your kind words about our reasonable pricing, nice pool, great staff, and convenient location. We apologize for any inconvenience caused by the door lacking a deadbolt and appreciate your understanding. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was disgusting! Lobby and room were filthy!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 30 Mar 2024
Dear Anthony,We apologize for the unacceptable experience you had during your stay. Your feedback about the cleanliness of our lobby and rooms is concerning, and we take these matters very seriously. Rest assured, we are addressing these issues immediately to ensure they are resolved and do not recur. We value your feedback and hope to have the opportunity to make amends and provide a much-improved experience for you in the future.Sincerely,Hotel Manager

4/10 Poor

Megan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 30 Mar 2024
Dear Megan,Thank you for sharing your feedback with us. We apologize that your experience did not meet your expectations. Your feedback is valuable, and we take it seriously as we strive to improve our services. If there are specific areas where we can address and improve to enhance your experience, please let us know. We appreciate your input and hope to have the opportunity to make amends and provide a better stay for you in the future.Sincerely,Hotel Manager

6/10 Okay

Gayle

Disliked: Cleanliness
Stayed 8 nights in Mar 2024
Response from Hotel Manager on 27 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We apologize that your experience fell short of expectations. Your comments are valuable to us, and we will use them to identify areas for improvement. If there are specific aspects you'd like us to address or if there's anything we can do to make your next stay more enjoyable, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and provide a better experience in the future.Sincerely,Hotel Manager

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
EZ check in , friendly staff , good location & would stay again. Could use a major up date. Would have been nice if drink machines were operable.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Larry,Thank you for your positive feedback and for choosing our hotel. We're pleased to hear that you had an easy check-in experience with friendly staff and enjoyed our convenient location. Your comments regarding the need for an update and the drink machines will be taken into consideration for future improvements. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

10/10 Excellent

Branden

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 8 Apr 2024
Dear Branden,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely,Hotel Manager

2/10 Terrible

Alisha

Travelled with partner
Disliked: Cleanliness
The room was disgusting. Kids were running across the entire upstairs balcony until almost 10 at night. Front desk person was rude. All the furniture was broken…just a very sad experience!!!
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 13 Mar 2024
Dear Guest,We sincerely apologize for the disappointing experience you had during your stay with us. It is unacceptable that your room did not meet cleanliness standards and that you encountered broken furniture. Additionally, we regret any disturbance caused by noise from other guests and apologize for any rudeness you experienced from our front desk staff. Please know that your feedback is valuable to us, and we will address these issues with our team to ensure improvements are made. We strive to provide a comfortable and pleasant stay for all our guests, and we are truly sorry that we fell short in your case. Thank you for bringing these concerns to our attention.Sincerely,Hotel Manager

2/10 Terrible

April Marie

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Hotel Manager on 13 Mar 2024
Dear April Marie,We are deeply sorry to hear that your experience at our hotel did not meet your expectations. Your feedback is crucial to us, and we apologize for any shortcomings you encountered during your stay. Please be assured that we take your comments seriously and will address them with our team to ensure improvements are made. We strive to provide all our guests with a comfortable and enjoyable experience, and we regret that we failed to do so in your case. Thank you for bringing these issues to our attention, and we hope to have the opportunity to make it right in the future.Sincerely,Hotel Manager

10/10 Excellent

Douglas

Liked: Staff & service
If you are a smoker it would be ok or a family member that smoked. The balcony had someone smoking while walking to the room. It was ok except the floors need to be cleaned. Tile in the rooms but my feet were dirty just walking around in the room.
Stayed 1 night in Mar 2024

4/10 Poor

Ashley

Travelled with partner
Disliked: Amenities
The room had an odor, a certain spot on the floor was wet (they allow pets, so I’m hoping it wasn’t urine), no towels were supplied, and the dead bolt to the door didn’t work. I reserved a king (prepaid) a week in advance and they didn’t have it, so I settled on a room with 2 queens. The staff was nice though.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 11 Mar 2024
Dear Guest,Thank you for sharing your experience with us. We appreciate your kind words about our staff.However, we sincerely apologize for the challenges you faced during your stay. Your feedback is crucial, and we will address the issues you mentioned, such as the room odor, wet spot, lack of towels, and the inconvenience with the room type.We value your input, and it will help us make necessary improvements. If you have any further details or suggestions, please feel free to share.We hope for the opportunity to serve you better in the future.Sincerely,Hotel Manager

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we had the toilet was dirty and broken. The second was not much better. After one flush this toilet broke! We had use a bucket to flush. We had one towel. The sink leak. The hotel couldn't compensate me because I booked thru you. I'm hoping you can help with this issue!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 11 Mar 2024
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and we regret that your room did not meet our standards. We take these matters seriously and will address them promptly to ensure a better experience for our future guests.Rest assured, we will investigate the issues you raised and work towards resolving them. If there's anything specific you'd like to share or if you have further concerns, please feel free to provide more details.Thank you for bringing this to our attention.Sincerely,Hotel Manager

2/10 Terrible

Christy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location was great but the rooms were outdated which I could deal with if they were actually clean.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 6 Mar 2024
Dear Guest,Thank you for sharing your feedback. We appreciate your positive note about our great location. However, we sincerely apologize for any inconvenience caused by the outdated rooms and cleanliness concerns. Your comments are valuable, and we will address these issues promptly to ensure improvements. We are committed to providing a comfortable and clean environment for our guests. Please consider giving us another chance in the future, and we'll strive to exceed your expectations.Sincerely,Hotel Manager

10/10 Excellent

Marie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly for a fee, restaurant on site. clean, spacious room with microwave, fridge & king bed. Met our needs perfectly!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 6 Mar 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that our dog-friendly policy, on-site restaurant, and amenities like a microwave, fridge, and king bed perfectly met your needs. Providing a clean and spacious room is our priority, and we're pleased to know that you had a comfortable stay. We appreciate your positive comments and look forward to welcoming you and your furry friend back for another enjoyable visit.Sincerely,Hotel Manager

8/10 Good

Josh

Travelled with family and small children
Overall good stay for the price. Bathroom was a bit grimy but the rest of the room was clean. Other people staying were loud and rude. The restaurant there the service was pretty bad, tried calling 3 times to order something, was left on hold for 8 minutes then they hung up. Went down to order than ignored, finally left to get food elsewhere.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 1 Mar 2024
Dear Guest,Thank you for sharing your experience with us. We appreciate your positive comments about the overall stay and the cleanliness of the room. However, we sincerely apologize for the issues you encountered with the bathroom cleanliness, noise from other guests, and the restaurant service. Your feedback is valuable to us, and we will address these concerns with our team to ensure improvements. We hope you give us another chance to provide you with a more satisfactory experience in the future.Sincerely,Hotel Manager

6/10 Okay

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was adequate for our puposes.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 26 Feb 2024
Dear Guest,Thank you for taking the time to share your experience. We're glad to hear that the hotel served its purpose for your stay. If there are any specific areas where we can enhance your experience in the future, please let us know. We value your feedback and hope to have the chance to welcome you back for an even more enjoyable stay.Sincerely,Hotel Manager

6/10 Okay

Flora Maria

Travelled with partner
Disliked: Staff & service
The check in was not good. The front desk person ignored us at first, even though we were the only ones checking in. Once he acknowledged us, he was terse. The magnetic keys did not work and when my husband asked a question, he was told to "chill out". Eventually another person was brought in to fix the keys, who was helpful. There were 3 other people waiting to have keys fixed. The room smelled like wet dog, my husband had to spray Fabreeze throughout the room to reduce the smell. The AC worked on and off. We were there for 2 days and Housekeeping never showed up. While the price was competitive, and the view facing the courtyard was very pretty, I don't think we will stay there again.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 26 Feb 2024
Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your stay. It is disheartening to hear about the check-in experience and the challenges with the room. Your feedback is valuable, and we assure you that we will address these issues to enhance our services. We appreciate your understanding and hope to have the opportunity to make it up to you in the future. If there's anything specific you would like to share for further improvement, please let us know.Sincerely,Hotel Manager

10/10 Excellent

Rachel

Stayed 1 night in Feb 2024
Response from Hotel Manager on 22 Mar 2024
Dear Rachel, Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

6/10 Okay

Jeff

Travelled with partner
Liked: Staff & service
Proximity to locations was great. The room, however...the tub did not have a drain stopper, the room has tile, which gets dangerously slick in the humidity, and the television remote worked only sporadically.
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 20 Feb 2024
Dear Jeff,Thank you for sharing your experience with us. We apologize for the inconvenience you encountered during your stay. Your feedback regarding the tub drain stopper, slippery tile, and malfunctioning television remote is valuable, and we'll address these issues promptly to ensure a more comfortable and safe stay for our guests in the future. We appreciate your honesty and hope to have the opportunity to provide you with a better experience on your next visit.Sincerely, Hotel Manager

4/10 Poor

Alyssa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was mostly MIA. Room keys almost never worked, we had to get them replaced 3 times. Room was dirty, I wore my flip flops in the shower because I didn’t want to touch the dirty shower floor.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 26 Feb 2024
Dear Guest,Thank you for taking the time to provide feedback on your recent stay. We apologize for the inconvenience you experienced with the staff availability, room keys, and cleanliness. This is not the standard of service we aim to provide, and we understand your frustration. Your concerns will be shared with our team to ensure immediate improvement. We appreciate your patience and hope to have the chance to welcome you back for a much-improved experience in the future.Sincerely,Hotel Manager

2/10 Terrible

Thanakorn, Poinciana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpets room looks never vacuumed as soon as you open the room door smelling dust right away.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Thanakorn,We apologize for the unpleasant experience you had with the cleanliness of your room. Providing a clean and comfortable environment is a top priority for us, and we regret that we fell short of meeting your expectations in this regard. Your feedback regarding the carpets not appearing vacuumed and the dusty smell upon entering the room is concerning. Rest assured, your comments will be shared with our housekeeping team to ensure that immediate improvements are made to maintain a high standard of cleanliness throughout the hotel. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience during your next visit. Sincerely, Hotel Manager

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with all our needs
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 14 Feb 2024
Dear Brian,Thank you for choosing our hotel and taking the time to share your positive experience. We are delighted to hear that our staff was able to assist you with all your needs. Providing excellent service is our priority, and your feedback is greatly appreciated.We look forward to welcoming you back on your future visits.Sincerely,Hotel Manager

2/10 Terrible

Daniel

Stayed 5 nights in Feb 2024
Response from Hotel Manager on 22 Mar 2024
Dear Daniel,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us and you can contact us at any time to express your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Hotel Manager

2/10 Terrible

Pamela

Stayed 1 night in Dec 2023
Response from Hotel Manager on 9 Feb 2024
Dear Guest,We're sincerely sorry to hear about your unsatisfactory experience. Your feedback is important to us, and we would like to understand more about the issues you encountered during your stay. If you're open to sharing additional details or specific concerns, please feel free to reach out to us directly. We genuinely value your input, and we are committed to addressing any issues to improve the overall guest experience.Sincerely,Hotel Manager

8/10 Good

Sue

Stayed 1 night in Jan 2024
Response from Hotel Manager on 22 Mar 2024
Dear Sue,We are grateful that you took the time out of your busy day to write a review about your hotel stay with us. It would be greatly appreciated if you could provide us with a 5-star review following your next visit.Sincerely, Hotel Manager

6/10 Okay

Virginia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
there needs to be more repairs to the room itself. door did not close properly
Stayed 1 night in Jan 2024
Response from Hotel Manager on 2 Feb 2024
Dear Guest,We appreciate you bringing the issue with the door not closing properly to our attention. Your feedback is important, and we apologize for any inconvenience caused. We will address this promptly to ensure that our guests have a comfortable and secure stay. Thank you for your understanding, and we hope to have the opportunity to provide you with an improved experience during your next visit.Sincerely,Hotel Manager

6/10 Okay

Kenneth

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Toilet not bolted to the floor, floor was dirty my white socks were dark brown after walking around inside. Main door to the room didn’t close tightly. You could see under the main door outside. Heavy construction in the parking lot. The bath mat folded up very nicely on the tub concealed the fact that it was actually wet/damp. Was glad we only stayed 1 night.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 30 Jan 2024
Dear Kenneth,We appreciate your feedback and apologize for the inconvenience you experienced during your stay. Rest assured, we take cleanliness and maintenance seriously, and we'll address these issues promptly to ensure a more pleasant experience for our guests in the future. Thank you for bringing these concerns to our attention.Sincerely, Hotel Manager

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this should have been a 30 dollar a night hotel. it was in terrible condition and it has residence that sit out in front of theyre rooms smoking and honestly looked like a rehab filled with failure
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear John,We're sorry to hear about your disappointing experience. Providing a comfortable and welcoming environment for our guests is important to us, and we apologize for falling short of your expectations. We take your feedback seriously and will use it to address any issues with the condition of the hotel and the behavior of other guests. We appreciate your feedback and hope to have the opportunity to improve your perception of our hotel in the future.Sincerely, Hotel Manager

8/10 Good

Danielle

Business traveller, Travelled with group
Liked: Staff & service, amenities
The guy at the front desk was super friendly! Our room was huge with nice high ceiling. I was worried about how the floor was going to be after reading other reviews, but our floor was tile and perfectly fine. There is a very nice big pool on property. Also a very beautiful view of a lagoon. The restaurant on property had very good food and a large variety! I overall enjoyed my stay here. The only issue I had is that we seen 2 Roaches in our room.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear Danielle,Thank you for your feedback! We're thrilled to hear that you enjoyed the friendly service, spacious room, and amenities like the pool and restaurant. We apologize for the inconvenience caused by the roaches and assure you that we take pest control seriously and will address the issue promptly. Your satisfaction is important to us, and we hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

10/10 Excellent

brandis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear Brandis,It is delightful to see 10-star feedback.I hope that you had a marvelous stay.Our team is very overwhelmed by the ratings.It is a privilege to host guests like you.I await your next visit.Sincerely, Hotel Manager

6/10 Okay

Ian

Stayed 2 nights in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear Steve,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

6/10 Okay

Dari

Liked: Staff & service
Disliked: Cleanliness
Convenient and affordable. Old property, which is fine. They need to work on better housekeeping and maintenance (dirty floors and heat didn’t work).
Stayed 1 night in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear Dari,Thank you for your feedback and for choosing our hotel for its convenience and affordability. We apologize for the issues you encountered with cleanliness and maintenance during your stay. Please know that we take your comments seriously and will address them promptly to ensure a better experience for our guests. We appreciate your understanding and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled rooms beautiful pool walk to park restaurant and bar on site minutes away from all activities and downtown restaurants
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 29 Jan 2024
Dear Tina,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you enjoyed our newly remodeled rooms, beautiful pool, and convenient location within walking distance of a park. It's great to know that you also appreciated having a restaurant and bar on-site and being just minutes away from all activities and downtown restaurants. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to welcoming you back again soon for another fantastic stay!Sincerely, Hotel Manager

6/10 Okay

Steve

Stayed 3 nights in Dec 2023
Response from Hotel Manager on 29 Jan 2024
Dear Steve,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon.Sincerely, Hotel Manager

8/10 Good

Andrew

Travelled with family
Liked: Staff & service, room comfort
Good service. Funky bar. Everything else as expect
Welcomed our dog and we’re willing to let him stay if we needed to go out for a couple of hours. The room was very serviceable, the bed was comfortable. The bathroom door could have used a good scrubbing. Overall it was fine for our purposes.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 29 Jan 2024
Dear Andrew,Thank you for your feedback. We're glad to hear you received good service and that your dog was welcomed. We apologize for the oversight with the bathroom door and appreciate your understanding. Your comments are valuable to us, and we'll ensure better cleanliness moving forward. We're pleased the room and bed met your needs overall, and we hope to welcome you back for another fine stay soon.Sincerely, Hotel Manager

4/10 Poor

Kristan

Disliked: Cleanliness, property conditions & facilities
This hotel is right next to the state park we were planning to visit, so that was ideal. The front desk staff was friendly. I must say that this was the dirtiest hotel I've ever stayed in. There were multiple roaches. The bathroom grout is very moldy. The walls were VERY dirty with smears of stuff. People smoking in the walkways around the hotel made an overall smoky odor. There was also a construction site in the parking lot next to the hotel.
Stayed 1 night in Dec 2023
Response from vd on 28 Dec 2023
thank you for your feedback we will look into this

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good lighting, plenty of outlets, comfortable matteress and pillows, wide parking spaces
Stayed 2 nights in Dec 2023
Response from vd on 28 Dec 2023
Thank you for your feedback. We look forward to seeing you again.

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from vd on 23 Dec 2023
THANK YOU FOR YOUR FEEDBACK

2/10 Terrible

Jill

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
While the beds seemed cleaner, the rest of the room was not. We were only there 1 night due to our schedule but the lock on the door seemed ineffective - hard to shut and old/creaky. Carpet looked like it had not been cleaned/vacuumed in over a year; bathroom was old and had yellow stains, then 2 roaches came out from behind the bathroom door.
Stayed 6 nights in Dec 2023
Response from vd on 16 Dec 2023
Thank you for your feedback.

2/10 Terrible

Peter

Stayed 1 night in Dec 2023
Response from vd on 16 Dec 2023
Thank you for your feedback

8/10 Good

Herman

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The place is nice we have stayed there 2 other times. I did see that when house keeper came to make up bed and leave clean towels, she did not sweep or mopped the floors so you didn't want to walk around in the room without something on your feet at all times.
Stayed 2 nights in Nov 2023
Response from vd on 30 Nov 2023
thank you for your feedback

2/10 Terrible

Debi

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is all it has going for it!
Stayed 1 night in Nov 2023
Response from vd on 30 Nov 2023
thank you for your feedback

6/10 Okay

Paul

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Staff was very friendly and efficient. It is a hotel that offers weekly rates for working men and women from out of town. They have an excellent restaurant/pub on premises. They have placed new furniture and air conditioning units. However, in my room the floor was very filthy and sticky, I don’t think this is the regular. They were very distressed when I told them about it. It was a quiet hotel, and all of the guests were well behaved.
Stayed 1 night in Nov 2023
Response from vd on 19 Nov 2023
thank you for your feedback we look forward to seeing you again