"All in all, the room was very nice and clean with good amenities. There were plenty of towels, the refrigerator worked well, and the beds were comfy. I would have liked more hooks or towel racks in the bathroom to hang the towels. Essentially, there was only one hook on the door.
All staff we encountered were very helpful - front desk, valet (especially Marcos!), housekeeping, restaurant, casino.
Although I had requested a handicap-accessible room, our initial reservation was not for that...