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Response from Charlene Coronado-General Manager on 8 May 2024
Dear Andrew, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.
Very convenient. Very nice, clean hotel. Would definitely stay again if in the area.
Doreen
Stayed 1 night in Apr 2024
Response from Charlene Coronado-General Manager on 3 May 2024
Dear Doreen, Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Holbrook. We look forward to welcoming you back soon!
Response from Charlene Coronado-General Manager on 3 May 2024
Dear Rose, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
Response from Charlene Coronado-General Manager on 3 May 2024
Dear Sherree, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
We were placed on the 4th(top) floor. The view and sunset was beautiful!
Karen
Stayed 1 night in Apr 2024
Response from Charlene Coronado-General Manager on 3 May 2024
Dear Karen, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
Response from Charlene Coronado-General Manager on 3 May 2024
Dear Brian, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Response from Charlene Coronado-General Manager on 3 May 2024
Dear Linda, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Have a nice day!
10/10 Excellent
Donna
19 Apr 2024
Donna
Stayed 1 night in Apr 2024
6/10 Okay
Wendy
Travelled with family
18 Apr 2024
The fridge was loud. We had to unplug it. Could hear neighbors in room next door. Pillows too small. Fan in the bathroom was loud.
Wendy
Stayed 1 night in Apr 2024
Response from Charlene Coronado-General Manager on 3 May 2024
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 Excellent
Graham
16 Apr 2024
Graham
Stayed 1 night in Apr 2024
Response from Charlene Coronado-General Manager on 8 May 2024
Dear Graham, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Response from Charlene Coronado-General Manager on 17 Apr 2024
Dear Elena, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.
Response from Charlene Coronado-General Manager on 17 Apr 2024
Dear Amanda, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to stop by.
Exceptionally friendly staff. Very nice and clean hotel
Jeremy
Stayed 1 night in Apr 2024
Response from Charlene Coronado-General Manager on 17 Apr 2024
Dear Jeremy, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
Very comfortable bed. Hotel is clean; quiet at night. Excellent breakfast. Nice view in both directions; beautiful sunrises and sunsets. Very convenient for visiting Petrified Forest National Park. Would recommend if staying in Holbrook.
Lisa
Stayed 2 nights in Apr 2024
Response from Charlene Coronado-General Manager on 11 Apr 2024
Dear Lisa, am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.
Every hotel does the same thing but this appears to be the newest property in the city. For the premium price above the competitors it had a lame breakfast. Doesn't stand out in any way.
Michael
Stayed 1 night in Apr 2024
Response from Charlene Coronado-General Manager on 11 Apr 2024
Dear Michael, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your the breakfast did not meet expectations. It is our hope that you will give us the opportunity to better serve you in the future.
Response from Charlene Coronado-General Manager on 4 Apr 2024
Dear Jill, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
8/10 Good
Carol
Travelled with family
4 Apr 2024
Great accommodations!
Carol
Stayed 1 night in Apr 2024
Response from Charlene Coronado-General Manager on 4 Apr 2024
Dear Carol, I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.
Response from Charlene Coronado-General Manager on 4 Apr 2024
Dear Pat. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Response from Charlene Coronado-General Manager on 4 Apr 2024
Dear Braden, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
It was really clean and the beds were super comfortable.
Karissa
Stayed 1 night in Mar 2024
Response from Charlene Coronado-General Manager on 4 Apr 2024
Dear Karissa, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Response from Charlene Coronado-General Manager on 20 Mar 2024
Dear Susan, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Response from Charlene Coronado-General Manager on 20 Mar 2024
Dear Neal, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
newer property, breakfast was slightly above average, house keeping staff very friendly and good
Paul
Stayed 1 night in Mar 2024
Response from Charlene Coronado-General Manager on 20 Mar 2024
Dear Paul, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
8/10 Good
Martha
Travelled with family and small children
10 Mar 2024
Hotel was nice for the area. There was a strange whooshing sound that happened all the time (was not the wind). The breakfast was okay. The pool was a bit cold but the weather wasn’t very hot either. Check in and out was easy and quick.
Martha
Stayed 1 night in Mar 2024
Response from Charlene Coronado-General Manager on 11 Mar 2024
Dear Martha, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and I will try my best to rectify the situation.
Only thing I did not like is doors slammed and a few people went in and out of rooms many times.
Carole
Stayed 1 night in Mar 2024
Response from Charlene Coronado-General Manager on 8 Mar 2024
Dear Carole, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. I am truly sorry for the slamming doors. Have a nice day!
Loved this pet friendly brand new hotel next to the interstate. Perfect stop during our cross country trek
Melissa
Stayed 1 night in Feb 2024
Response from Charlene Coronado-General Manager on 5 Mar 2024
Dear Melissa,. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Holbrook and a very strategic location.
Response from Charlene Coronado-General Manager on 5 Mar 2024
Dear Jacqueline, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
10/10 Excellent
Elizabeth
29 Feb 2024
Elizabeth
Stayed 1 night in Feb 2024
Response from Charlene Coronado-General Manager on 20 Mar 2024
Dear Elizabeth, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.
10/10 Excellent
Anthony
Travelled with partner
26 Feb 2024
Super clean
Anthony
Stayed 1 night in Feb 2024
Response from Charlene Coronado-General Manager on 27 Feb 2024
Dear Anthony, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Have a nice day!
Response from Charlene Coronado-General Manager on 23 Feb 2024
Dear Nilsa, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Have a nice day!
Wow! There are many hotels in Holbrook and w are so glad we stayed at La Quinta! The room was clean, spacious and well decorated! My family of 4 had enough room for our stuff and ourselves! The breakfast was good and the location to visiting the Petrified Forest was great!
Amanda
Stayed 1 night in Feb 2024
Response from Charlene Coronado-General Manager on 23 Feb 2024
Dear Amanda Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Response from Charlene Coronado-General Manager on 27 Feb 2024
Dear Nishanth, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.
10/10 Excellent
Michael
Travelled with partner
18 Feb 2024
Very new & clean
Michael
Stayed 1 night in Feb 2024
Response from Charlene Coronado-General Manager on 23 Feb 2024
Dear Michael, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us or stop by.
10/10 Excellent
Lisa, Ashville
15 Feb 2024
Lisa
Stayed 1 night in Feb 2024
Response from Charlene Coronado-General Manager on 20 Mar 2024
Dear Lisa Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
I like that they are dog friendly. It makes a huge difference when traveling with our dogs
SUSAN
Stayed 1 night in Feb 2024
Response from Charlene Coronado-General Manager on 23 Feb 2024
Dear Susan, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Take care!
Response from Charlene Coronado-General Manager on 14 Feb 2024
Dear Margaret, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel
2/10 Terrible
Eric
13 Feb 2024
Eric
Stayed 1 night in Feb 2024
Response from Charlene Coronado-General Manager on 28 Mar 2024
Dear Eric, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Despite this, we hope to be able to welcome you back on a return visit to Holbrook.
The hotel seemed relatively new, clean and in a good location with easy access from highway. The woman at the front desk had to hand type in our credit card number because she said the machine to swipe it wasn't working. She seemed a bit bored with her job.
Anna
Stayed 1 night in Feb 2024
Response from Charlene Coronado-General Manager on 14 Feb 2024
Dear Anna, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that front desk staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
10/10 Excellent
Anurag
12 Feb 2024
Good service
Anurag
Stayed 1 night in Feb 2024
Response from Charlene Coronado-General Manager on 13 Feb 2024
Dear Anurag, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Take care!
Response from Charlene Coronado-General Manager on 13 Feb 2024
Dear Mark, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.
Response from Charlene Coronado-General Manager on 9 Feb 2024
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.
10/10 Excellent
Joe
9 Feb 2024
Joe
Stayed 1 night in Feb 2024
Response from Charlene Coronado-General Manager on 20 Mar 2024
Dear Guest. Thank you for your perfect rating. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.
Everything that a stay should be. Clean, quiet and the breakfast was good.
Terry
Stayed 1 night in Feb 2024
Response from Charlene Coronado-General Manager on 9 Feb 2024
Dear Terry, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.
8/10 Good
Jarold
8 Feb 2024
Jarold
Stayed 1 night in Feb 2024
Response from Charlene Coronado-General Manager on 20 Mar 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.