All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great value. Convenient to the interstate. Nice breakfast. Beautiful lobby decor. Comfortable bed. All of the amenities needed. Good ice machine (could use a bottom though). Good parking.
I liked that the non-front desk doors allowed access out only. Thus, it felt safe as everyone would have to come in the front door past the front desk.
Baymont Holbrook is my go-to property when traveling on I-40.
David
Stayed 1 night in Mar 2024
Response from Daren on 21 May 2024
Thank you so much
6/10 Okay
Lester
28 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Lester
Stayed 1 night in Mar 2024
Response from Daren on 29 Mar 2024
Thank You
8/10 Good
Jean, saugus
25 Mar 2024
Liked: Property conditions & facilities
Clean, comfy beds, decent breakfast, . Nice cliental smart tv
Jean
Stayed 1 night in Mar 2024
Response from Daren on 29 Mar 2024
Thank You for the review
6/10 Okay
Scott
24 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Decent with nice staff, but overall property needs overall maintenance, door latches, shower drains, etc. Hot tub functional but very strong chlorine made eyes sting.
The room was very clean but the cleaning solution smelled very strong and persisted throughout the stay. Maybe a solution without such a strong smell would help.
Tom
Stayed 1 night in Feb 2024
Response from Daren on 2 Mar 2024
Thank You for staying with us and we have tried to get less strong smelling cleaner
We requested a room that didn’t have dogs in it recently due to allergies. Not only was there dog hair on the couch but because they allow smoking in the hotel rooms the smell of cigarette smoke filled the hallways and also into our room. Made it difficult to sleep because of the strong smell.
Would not recommend too anyone.
Penny
Stayed 1 night in Feb 2024
Response from Daren on 2 Mar 2024
We do not allow smoking in the Hotel and all and when anyone does smoke we charged them.
8/10 Good
Jeremiah
9 Feb 2024
Jeremiah
Stayed 1 night in Feb 2024
Response from Daren on 29 Mar 2024
Thank You
6/10 Okay
Verified traveller
23 Jan 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Older hotel
Older hotel. Needs some maintenance done. Outside door did not lock. Our room door did not shut unless you pulled it hard to close.
Front Desk Person Holly was amazing very accommodating. Great personality and super friendly. We checked in last night 12/21/23. Go into our room but no hot water in the bathroom sink. I guess this is a known problem so Holly was able to get us another room. First she said there is nothing on available on the first floor but was able to find us one. Please keep in mind there are not elevators but not listed when booking the hotel. This is a very old hotel, rooms a small and a little cramped.
We have been traveling by car for nearly a month due to a family illness & a death. Your property is by FAR the BEST property for efficiency, cleanliness a Cal-king bed and no $200 add on for my two dogs who don’t weigh 18# put together! If possible I will stay in a Bay mont Wyndham property every time even if it means traveling beyond our miles for the day! THANK YOU!😀
It was clean, sweeper could have been run just a little better. Breakfast wasn’t the best, but the guys were doing the best that they could. Overall, it was good and I would come back.
Thank you for your review. All of us here at Baymont Inn & Suites appreciate the time you took out of your day to let us know how we did. I hope to see you again in the future to better serve you :)
Thank you for such a high review. Its always a pleasure knowing we were able to provide excellent service to such an amazing customer :)
6/10 Okay
Randall
30 Oct 2023
Liked: Room comfort
Disliked: Staff & service
I’ve had to stay in Holbrook frequently and tried many motels on Navajo Blvd. this is the best in terms of safety, condition, and price. But it is nothing special. The bar is quite low in Holbrook.
Randall
Stayed 1 night in Oct 2023
Response from Patrick on 2 Nov 2023
Thank you for your review. We appreciate the time you took to let us know how we did. I am very sorry you feel this way hopefully you are able to find one that fits your needs. We apologize for any inconveniences you may have experienced while staying here. Thank you again for your feedback :)
Very comfortable stay. I'm mobility challenged and the handicapped parking spaces were very convenient to our room.
They offer a discount for Plaza Bonita and Foodies Restaurants and both were very good. Plaza Bonita for Mexican and Foodies for sandwiches. Both have a good breakfast.
Michael
Stayed 2 nights in Oct 2023
Response from Patrick on 2 Nov 2023
Thank you for such a positive review. I am glad we were able to provide an amazing stay for such an amazing customer. We hope we are able to provide the same amazing service the next time you pass through Happy Holbrook :)
Thank you so much for your review. I am especially thrilled that you found our staff members to be professional and accommodating. I hope to see you again in the near future :)
Thank you for your review. I will let our staff know of their professionalism, as I am sure this will make their day. I hope to see you again in the future, whenever you are passing through our little town. Baymont Inn by Wyndam always welcomes you back, anytime. :)
6/10 Okay
jason
Travelled with family
23 Oct 2023
Disliked: Property conditions & facilities
the mattress seemed to be broke down, could feel the springs and the vinyl flooring was loose and sticking up
jason
Stayed 1 night in Oct 2023
Response from Patrick on 2 Nov 2023
Thank you so much for the honest review and thank you for bringing this to our attention. Please rest assured, we are currently looking into the situation presented to us and will be resolved shortly. Thank you again for your feedback and we hope to see you again in the future.
Thank you so much for your review. We appreciate the time you took out of your day to let us know how we did. I am especially thrilled to know that our staff is doing a great job in maintaining professionalism and keeping up with the pool area. I hope to see you again in the future when passing through our little town :)